Harron Homes Barnsley reviews

★★★★★ 5/5

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Amberwood Chase

We have been in our house at Amberwood Chase now for 10 months. We did have quite a few issues at first from day 1 but we had such excellent service from Maddie, Steph and Matt throughout who managed to get most of our niggles sorted. They are a credit to Harron Homes. The houses are well laid out and beautiful and airy. The final workmanship leaves a lot to be desired but we can decorate and rectify this in our own time. We are still waiting for the odd snag to be completed but we love living here and glad we made the move.

Mrs · 8 October 2019

★★★★★ 5/5

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Excellent Service and Show Home

We went to see Jacquie at the new Harron Homes development today. The show home launch was excellent. We purchased our last Harron Home from Jacquie and would highly recommend.

ELLIS · 21 January 2023

★★★★★ 5/5

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happy days

We bought new home in oaklands heath.We are fully satisfied with our home, and we are happy that any complaints we had were dealt with promptly. Kids love their new house. Great customer service, special thanks to jackie who helped us greatly throughout our experience with Harron Homes.

Salman · 24 September 2019

★★★★★ 1/5

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Avoid avoid avoid

Avoid dealing with these liars at all costs.Reserved our plot beginning of last year, before we even exchanged contracts we pointed out to the sales office and the site manager that the plot was being built the OPPOSITE way round (!?) to the plans we had given meaning that next doors plot actually now took a large chunk of our driveway away. Not only this but the drainage plans we were provided showed only one drain cover in the back garden. On having a nosey at the plot there were in fact 3, one of which is the man hole cover for the entire street where everyone else's waste would back up when there's an issue. We were reassured (promised, for months on end) that the man hole cover was being moved. Long story short, based on these promises, we agreed to exchange contracts and have now been in the property almost a year. It may come as no surprise to those of you who have dealt with Harron before but the drain covers are still nestled nicely in our back garden! After chasing and chasing and chasing for all of this time, emails going unanswered and us having to physically stop people on site for a response, and after a new site manager is employed on site we have been told there is no way to move them and that's that. No compensation, no explanation. Just blaming it on the previous site manager and washing their hands of us. Surely there is a HUGE breach here of honesty when exchanging legal contracts based on what we had been told the plot would be like once we lived there?It's very true what a lot of these reviews are saying.... Once they have your money they couldn't give a monkeys about you or any promises they make. Just don't do it. So many other people building new properties right now so there's plenty of other fish in the sea. We only wish we had headed the advice of these reviews before we were in this position.

Jessica · 24 September 2019

★★★★★ 1/5

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Save yourself the hassle and buy a Taylor Wimpy

I have owned a new build before and although they didn’t brand themselves as a luxury house builder with houses build to the highest standards they certainly exceeded Harron Homes on the build quality of my house. We moved in just over 2 years ago and have made painful progress in getting our snagging and issues dealt with. First you have to get a response from the abysmal customer service team, then you have to wait in for someone to look at your snags (if they even turn up!) then you have to chase it some more, then some more, then some more. Next someone else has to come look at your snags as the last person has left the company and with them taken any trace of your issues/existence. An ‘expert’ will then come (or maybe they won’t) look again for 30 seconds and decide it’s all ok. Matter closed. If you confront them about it, they lie. I have never experienced such a dishonest company who truly do not care about their customers. DO NOT BUY A HARRON HOME however gorgeous the plans are and perfect the design because you will be nothing but disappointed. I also find it hilarious that all the positive reviews get a thanks and yet all the negatives can not be verified as genuine! Reading the reviews I know which ones I would bet my life’s savings on for being genuine.

Rachel · 9 September 2019

★★★★★ 1/5

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Where do I start they lie to get you in…

Where do I start they lie to get you in your house and when you complain about how it’s finished you seem to disappear and don’t exist, the only seem to respond when you start court action, my advise is steer clear unless you want to be constantly disappointed, the biggest purchase of your life and the experience should not be like this, I would choose anyone over Harron Homes even Bob the Builder would do a better job. Read the reviews and the Yorkshire Post stories were not wrong.

Gary · 9 September 2019

★★★★★ 1/5

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We have lived in our harron home just…

We have lived in our harron home just over 2 years now. And are completely at our wits end. All our drains are now clogged up and are overflowing, we can not use any water facilities within our house, showers, toilets, taps ect as it comes back up from our pipes back into the house and we have raw sewage seeping into our back garden. We had reported this issues months after moving into the property and has been an ongoing issue. The house is now not fit to live in as its unhygienic we and our dogs have become Ill. And we are now at the point where if we where to use the shower the water would come through our ceiling and cause even worse internal damage. The issue all stems from a cracked pipe in our neighbours garden which would sort the issue. However harron are refusing to do this! What sort of company will not deal with issue that is putting peoples health and hygiene at risk and will let further substantial damage to our property and risk of flooding by not resolving this known issue. We payed an awful lot of money for what should have been our dream forever home. But in reality its turning into a nightmare. Truly awful after care. My only option is now to seek legal advice!

Adam · 9 September 2019

★★★★★ 1/5

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As with many other reviewers

As with many other reviewers, even one star is pushing it. Five months after completing (which was six months past my estimated completion date), I'm still not in, and still have pretty much all of the 383 snags reported by independent snagging company, outstanding. Yes, the house designs look lovely. But if you employ rubbish contractors to execute them, then what is the point? There isn't a single aspect of my experience with Harron that had been positive, and I wish to heaven that I'd found the Harron Homes Hassles Facebook page before I reserved at Silsden, as I wouldn't have touched them with a bargepole. Do not buy from these people - they will not deliver the 'superior, luxury' home they promise, and what you will get, months or even years past your estimated completion date, is a sub-standard property riddled with problems that they will have no intention of rectifying. Happy to supply any supporting evidence to back up this review, just in case you want to contest it, Harron.

Sheree · 22 August 2019

★★★★★ 5/5

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Plot 69

Plot 69 - just done our pre paint inspection! A lovely experience as usual and really excited to move into the house very soon! A great service from Jane!

Charlie · 10 February 2023

★★★★★ 1/5

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COWBOYS - AVOID AT ALL COSTS!

Reserved a Harron Home in Feb 2018 and have had nothing but hell since. Company full of lies and would not wish the experience on my worst enemy.Was told our house would be ready by June 2018, but did not move in until 21st December. The house was handed over to us as a building site - no carpets, en suite was out of use (left with stale urine in),water coming out of the plugs/ walls, holes in the walls.Came downstairs on Christmas morning to a flooded kitchen so had to move out of the property for over 2 weeks as no one turned up to fix anything.Noel Adams the Managing Director came out to view the property after apologising and promising to make things right - when he visited the property he admitted there was no way the house had been legally singed off and all he could blame was the Christmas rush.Since then we haven't heard from Noel and he has failed to rectify over 100 issues in the house.Now everyone just ignores you, passes on the blame and refuses to listen or care.The sales people are awful - but you couldn't expect any less from a scummy business!We have building control coming to conduct a full audit on the property. AVOID AVOID AVOID AVOID - COWBOYS.COULD NOT RUN A BATH

LC · 14 June 2019

★★★★★ 1/5

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We purchased a Harron Home in December…

We purchased a Harron Home in December 2016. We have been living in it for just under 2 1/2 years now. Although Harron did rectify some of our initial defects, they have unfortunately not been to bothered about the more serious ones. We have had loads of issues in regards to dealing with them. The customer services team appear to have their hands tied and are unable to authorise most of the works that would incur costs eg Mortar that has fallen out between a lot of the brickwork. It is literally like pulling teeth, extremely frustrating. Especially as we are now 2 1/2 years into living at the property. Its like paying for a new car, been given it with dents and scrapes on it and with faulty gearbox and clutch. then been told that you have to make do while they the company wait until you are bored of complaining. Harron have no sympathy what so ever and are not bothered that they have left me with a house that is almost unsaleable. Thank you Harron Homes!!!

Jen · 15 May 2019

★★★★★ 1/5

Trustpilot

Probably the worst builder in the UK

Probably the worst builder in the UK. I have had endless trouble in getting Harron Homes to resolve my snags, over 12 months now. They are completely useless and really could not care less. I fed up with customer services basically misleading and lying to not just me but every other house on our estate. I am not sure if they have awards for the poorest customer service or the worst house builders but I think Harron Homes would take both.My advice to anyone that reads this that has committed to buying a poorly built property from these "builder" is to get a professional snagging report produced (before contracts are exchanged) and make the repairs part of the contract. In addition get your solicitor to retain a percentage of the value that can be handed to Harron once the work is completed. Or simply loose your deposit and buy a proper house from another developer.

Lisa · 12 May 2019

★★★★★ 5/5

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Just done our options and extras and…

Just done our options and extras and the choice is absolutely amazing 🤩 Cannot praise Jane highly enough - she always goes the extra mile and has incredible knowledge and expertise. So happy with our purchase ☺️

CJM · 25 February 2022

★★★★★ 5/5

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oaklands heath burn rd

we have been finalising a purchase of a harron home house at oaklands heath ,Burn rd huddersfield ,and are very pleased with the service and advice given by Jackie and Debbie in the sales office ,both have been realy helpful in securing our new house .

Manjit · 13 March 2020

★★★★★ 1/5

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AVOID AT ALL COST!

AVOID AT ALL COST!Purchased the property November 2018 and still have snags outstanding and just get ignored by customer service. Resulting in having to take legal action to repair the damage they have caused to our property. Please do your research before buying from these cowboys

Gavin · 2 March 2020

★★★★★ 5/5

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The paddocks…

Me and my husband have just moved into our new home on the paddocks everything is absolutely perfect. Julie and Paul have been fantastic throughout the experience.

Tyler · 30 March 2023

★★★★★ 5/5

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Hi we met with Esna today @ Simpson …

Hi we met with Esna today @ Simpson Park. Very impressed with what information we were given and all the advice she gave us. Look forward to dealing with you in the future :)

Tina · 26 June 2022

★★★★★ 5/5

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Fantasticoooo....

Fantasticoooo..... great service, excellent customer focus too, extremely helpful especially in these unprecedented times.. I can’t thank Harron Homes enough, it is greatly appreciated the little things..... that make a huge difference. Highly recommend Harron Homes, paul stead. 😎🥃👍

Guest · 3 October 2021

★★★★★ 5/5

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Victoria Heights

I went to the launch of Victoria Heights. I highly recommend the experience. Looking to purchase a plot further up field. The show home was exquisite and beautifully finished.

Inayah · 7 January 2023

★★★★★ 5/5

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Phase 3 Oakland’s Heath

I have nothing but praise for Jacquie at the Oakland’s Heath site, nothing is too much, always makes time for us and keeps us well updated, the house is looking fantastic and cannot wait to move into our dream home!

DM · 25 July 2021

★★★★★ 5/5

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Shipley Lakeside

Shipley LakesideVisited without an appointment but Charlotte still found time to talk to me and give me all the information I needed. Very impressed with the show homes. A lovely development in an inspiring location.

S · 30 April 2022

★★★★★ 5/5

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Harron Homes - The Grange

We're buying a new home on the Grange devlopment and Jo at the site sales office has been excellent. We've made a number of visits to plan our move and she has been patient and helpful throughout. Looking forward to a smooth move!

Richard · 12 November 2020

★★★★★ 1/5

Trustpilot

Worst company every!

Worst company every!What a joke of a company. Been here just over a year and would never buy a Harron home again. If you want a shabby home then waste your money on these clowns. Customer service is a joke and never reply!

Aimee · 15 October 2020

★★★★★ 1/5

Trustpilot

Harron Homes 1 star is too much!!!!

Harron Homes sold us a substandard house, that they forgot to get correct planning permission for and failed to get a completion certificate.The only time they took us seriously was when we had to get the TV show Rip Off Britain involved but then it went from bad to worse!They agreed to move us out over the summer of 2017 into alternative accommodation, unfortunately they 'forgot' to organise this and then left it up to us at at short notice as they couldn't find anywhere. Luckily we managed to find accommodation but this was at 3 different locations which required us to move 4 times in 5 weeks with a 4yr old !!Not once were we offered an apology for this, but to make it worse the repairs carried out over the 5 weeks were shocking!!!

Andrew · 20 August 2018