Winkworth Hendon reviews in Barnet

★★★★★ 5/5

Trustpilot

Smooth and professional sales process

We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.

Alex · 31 January 2024

★★★★★ 5/5

Google

I have had such a positive experience working with Shilpa and Sandiya, who went above and beyond to make this all as seamless as possible. They were on top of everything and made it all really easy. Shilpa was extremely responsive and communication was very fast. They’ve been so reliable and I’m so happy with the service provided. I’m very excited about my new home! Thank you!

Constantina · 19 April 2025

★★★★★ 5/5

Trustpilot

I’ve used Winkworths for many years…

I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.

Esther · 20 September 2022

★★★★★ 5/5

Trustpilot

We rented a property via Winkworth…

We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).

Ayrton · 20 September 2022

★★★★★ 5/5

Trustpilot

Amazing estate agents

Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.

Carol · 16 September 2022

★★★★★ 5/5

Trustpilot

First time buyer

I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.

Liam · 30 August 2022

★★★★★ 1/5

Trustpilot

The worst estate agents I've ever rented from

EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.

Steve · 15 August 2022

★★★★★ 5/5

Google

AJ was super helpful in assisting with an issue we had. Needed an engineer really late in the day due to our gas being cut off at the mains. Ajay assisted in arranging an engineer to come out asap and had the problem resolved that night, also followed up with a late call out of hours just to ensure that everything was sorted as we had children in the property and a pregnant wife Super grateful. Much appreciated. Thanks Ajay

Isa · 8 October 2024

★★★★★ 5/5

Trustpilot

Very good experience renting our property via Winkworth in Kensal Rise

From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you

Jennifer · 3 August 2022

★★★★★ 5/5

Trustpilot

Excellent experience

We are extremely grateful for the patience, professionalism and persistence that Nicola, Alex and the team showed during our sale. Their collaborative approach, sound advice and prompt responsiveness was central to us being able to conclude the process successfully. Highly recommend Winkworth’s services.

Anon · 17 December 2024

★★★★★ 5/5

Trustpilot

Thank you, Faraz & Alex. Best agency!

I have used Winkworth twice, when I first bought my property almost 20 years ago and now when I sold it. They are above any estate agency's level in terms of honesty, professionalism and dedication.In particular, a big thanks to Faraz who worked so hard on the sale of my house and went the extra mile to keep the deal alive even in the hardest and deflating moments. I highly recommend them. Thanks again for the amazing work! Massively grateful! Imma

Imma · 10 June 2022

★★★★★ 5/5

Trustpilot

Excellent Experience

We had a pleasure to work with Winkworth and particulary with James Wilkinson. We can not be thankful enough to James for being always there for us and going above and beyond to solve any questions arising along the way. We were receiving very professional and prompt advice, coordination with other stakeholders was extrmely efficient and on the highest level. We would highly recommend James as an incredible professional and a wonderful person to work with.

Olga · 25 October 2022

★★★★★ 5/5

Trustpilot

Highly recommend

Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.

Khadifa · 25 April 2022

★★★★★ 5/5

Trustpilot

Fabian has been an absolute super star…

Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.

Omar · 20 April 2022

★★★★★ 5/5

Google

I'm really pleased with the way the leak in my bathroom was handled. The agent Krunal was quick to arrange for the work to be done, and the tradesman he sent out was polite, tidy, and worked efficiently. The new finish around the bath and …

O · 17 October 2025

★★★★★ 5/5

Google

I am very happy with their services. My agent Nishi was very polite and always fast to reply to all of my questions. Their online tools and services also made the renting and documentation process very easy for a first time renter.

Muvi · 16 November 2025

★★★★★ 3/5

Google

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours. What made the situation even worse was that I was unable to reach the agent or Winkworth the entire weekend. A neighbour gave me the landlord’s phone number, but the landlord said there was nothing he could do; the agent should've passed on the gas card. On the third day (Monday), I spent hours calling OVO and British Gas myself because the agent not only couldn't get the gas card but also gave me the wrong meter number. After countless calls and a huge amount of stress, I finally had my electricity restored on the third evening. Throughout this entire ordeal, Winkworth did not offer an apology or any form of compensation for the distress, inconvenience, and unsafe living conditions I experienced. I was sick and freezing during those days; my goods in the fridge went bad; I could not shower; there was no lights in the flat; and all of this could have been avoided if the letting agent had simply done their job properly. If anyone needed electricity for their medical supplies, this would have been unimaginable. This level of negligence is unacceptable, and no tenant should have to go through this experience. UPDATE: Their Managing Director had contacted me after my formal complaint email and had reimbursed me for three days of rent. I appreciated their prompt and reasonable response after receiving my concerns.

Rainice · 16 January 2026

★★★★★ 1/5

Trustpilot

Dreadful mess of a business.

Dreadful mess of a business. Franchise that failed and no update given to the client. Customer service is a joke.

Bear · 13 August 2026

★★★★★ 1/5

Trustpilot

7monts no fixing roof leak

They never solving problems.... 0 respect to tenats they are just nice liars it's 7mothns raining into the room, they check it and said it's only raining inside when the rain is stronger, so I'm still using bowls for water for 7 months. Boiler is broken now they made a appointment and didn't come over. When My girlfriend called them they said you have been contacted and informed that we come on evening... Nobody called us. Now they made appointment after week, so you can live without heating.. olso they just coming to check not to fix it....

Darius · 29 March 2021

★★★★★ 5/5

Google

Arron has helped me to secure my mortgage and get my dream house, very supportive. Definitely, I will recommend Arron For all my friends and relatives.

Mohamad · 16 February 2026

★★★★★ 5/5

Google

We used Winkworth Hendon for a recent letting on our property and I was very impressed by the letting service, in particular Fin. Things were difficult with return to work following COVID and every other aspect of our house move slowed down, except for the rental! Fin was very proactive and efficient in getting the rental agreement done and signed and keeping us updated. Great communication and he was happy to help with all my questions as a first time landlord.PositiveResponsiveness, Quality, Professionalism

Sandeep · 25 December 2020

★★★★★ 1/5

Trustpilot

Complete waste of time

Complete waste of time. Was trying to rent a flat through Winkworth and was hounded by the agent for an offer. Put the offer in and turned down other flats. Over a week later was told to go look elsewhere. Highly unprofessional and wouldn't use it recommend them for renters.

Blah · 10 August 2026

★★★★★ 5/5

Google

We used Winkworth Hendon for a recent letting on our property and I was very impressed by the letting service, in particular Fin. Things were difficult with return to work following COVID and every other aspect of our house move slowed down, except for the rental! Fin was very proactive and efficient in getting the rental agreement done and signed and keeping us updated. Great communication and he was happy to help with all my questions as a first time landlord.PositiveResponsiveness, Quality, Professionalism

Sandeep · 23 October 2020

★★★★★ 5/5

Google

Really pleased with the service we received from Winkworth. Thank you to all involved. I could not have a better agent. Georgiana was very professional and she always provided a realistic advice in respect of the best way to promote the property. She kept me regularly updated with any developments and always followed up on the tasks. Georgiana was very helpful and she is clearly very knowledgeable . Her understanding and calming nature helped us a lot to go through the selling process that can be very stressful. Georgiana went above and beyond to help both parties involved. I would certainly recommend Winkworth Estate Agents. Thank you

Monika · 23 October 2020