Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an excellent experience working with Daniel Millet. He was approachable, responsive, and guided us through every step of the process with great patience and professionalism. Although it turned out to be a complicated transaction, Dan pushed it forward and supported us right through to the end. We’re truly grateful for his help in finding our first flat and would gladly recommend him to others!
Kamran · 15 October 2025
Agent replied · 22 October 2025
We are thrilled to hear about your excellent experience with Daniel Millet. Thank you for recognising his professionalism and patience throughout your complicated transaction.
★★★★★ 5/5
TrustpilotWhat a great experience
What a great experience! Jatin and Shuhan were very helpful and guided and supported me through the whole process. There were no delayed replies and all my questions were answered. Briefly I would say, excellent customer service! Thank you to both of you!!!!! :-)
Anastasia · 10 December 2024
Agent replied · 23 December 2024
Hi Anastasia, thank you for positive review, we are very pleased to hear our Sales Team assisted you so well!
★★★★★ 5/5
GoogleExcellent knowledge of the area, highly recommend. Thank you Dan M
Richard · 16 December 2025
Agent replied · 16 April 2026
Thank you for your review. We're delighted Dan's excellent area knowledge helped you. We truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotAntony has been a great!
Antony at Martyn Gerrard has been a pleasure to deal with! From our very first viewing, Antony has been so responsive and has kept us updated each step of the way. Antony has definitely made the process less stressful for us and we appreciate it!
Demi · 19 November 2024
Agent replied · 23 December 2024
Hi Demi & Josh, thank you for your great review and we're glad to hear the process was made easier for you both!
★★★★★ 5/5
TrustpilotCraig at Martyn Gerard made the whole…
Craig at Martyn Gerard made the whole experience of selling my property as smooth as possible. I didn't believe it would sell that quickly and easily, but I was wrong. Also I was kept informed and guided at every stage. The professionalism and straightforward approach was impressive.
Jan · 18 October 2024
Agent replied · 23 December 2024
Hi Jan, thank you for this good review and we are pleased that your property sale was smooth.
★★★★★ 5/5
GoogleI am looking at moving into the area, leaving my details with a number of estate agents...
At Martyn Gerrard Mill Hill, I was greeted and looked after very professionally by Daniel Millett, he has kept me informed an updated on a regular basis without me having to chase unlike other local agents..
I would highly recommend these people.
Barry · 10 December 2025
Agent replied · 10 October 2026
We greatly appreciate your recommendation and Daniel's professional service keeping you informed throughout your move.
★★★★★ 5/5
TrustpilotTyler has been great
Tyler has been great! I have worked with him a few times over the years and his professionalism ensures I always return back to MG. Thank you for making stressful moves more bearable and going above and beyond to fix any issues we had.
Amy · 19 November 2024
Agent replied · 23 December 2024
Hi Amy, thank you for leaving a great review and advising you would always return to MG!
★★★★★ 5/5
TrustpilotGermano is a lettings superhero
Germano is a lettings superhero. He is unfailingly a pleasure to deal with, delivering impeccable service that is of another era. Working with him comes as such a relief at a time when the rental market is characterised by poor levels of service which have become acceptable if not the norm in many agencies. Germano meets every issue with a clear and level-head, where no problem is too big to fix, giving both us and our tenants a positive, upbeat attitude and the confidence to know that any issue will be sorted promptly and professionally. Thank you Germano, you're the best!
Mme · 17 September 2024
★★★★★ 5/5
TrustpilotGreat agents to employ
The agents we dealt with were always efficient, kind and considerate. We haven't moved for many years, they responded with extra help and patience. Under some very trying circumstances they retained their sense of humour and kept us in touch with all developments. I would highly recommend them
Jackie · 6 March 2026
Agent replied · 20 March 2026
Thank you for your lovely feedback. We're so pleased to hear the team were able to support you through the process with patience, kindness and clear communication.
Moving after many years can be a big step, so we're glad they could provide the extra help needed along the way. We truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotMonica is great!
Monica has been a great support for us! The market is very difficult now to find a flat to rent and she has beeing super understanding, with an amazing empathy, and for a SEN family that means a lot! She show us a lot of flats suitable for us and without any pressure or judgement in our decisions! Thank you so much Monica you are wonderful in your job! Congratulations
Cristina · 19 May 2023
Agent replied · 23 October 2024
Dear Cristina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotProfessional, Kind, Patience, Value for money is exceptional @ Martyn & Gerrard # Iman
I would like to thank Iman for helping me, he is very professional and patient. I asked a lot of questions but he gave me a listening ear and answered all professionally. Thank you Martyn and Gerrard for having such kind of staff in your company. I also like the standard of your houses to let, l have viewed a lot but yours are real homes. Maintain your standard.
VR · 15 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFatmir has provided me an exceptional experience!
Fatmir has provided me with an exceptional overall experience. He is prompt, professional and quick on the go in responding to any questions. Fatmir is an absolute pleasure to get the job done and with ease. His ability to coordinate, communicate and set things in place is superb. I would highly recommend working with Martyn Gerrard to any friends and family. Thank you so much for such a satisfying experience.
Celeste · 15 May 2023
Agent replied · 23 October 2024
Dear Celeste, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery Helpful
Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.
Adam · 3 November 2024
Agent replied · 23 December 2024
Hi Adam, thank you for your 5 star review, we are very pleased that our Renewals Team and Property Management Team are providing you with such good service.
★★★★★ 5/5
TrustpilotMy humble experience with Martyn Gerrard Estate Agents
I recently had the pleasure of working with Martyn Gerrard to find accommodation, From the outset, the team demonstrated remarkable resilience, navigating the challenges of a competitive rental market with a commitment to helping me find the perfect place. They remained proactive and positive, consistently updating me on available options and providing thoughtful alternatives when my initial choices fell through.
Innocent · 14 November 2025
Agent replied · 22 November 2025
Thank you for your wonderful feedback about your experience finding accommodation. We appreciate your kind words about Suraj and Andrew's genuine care.
★★★★★ 5/5
TrustpilotTrustworthy estate agents who deliver!
Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.
Victoria · 30 August 2024
★★★★★ 5/5
TrustpilotThoughts from abroad
Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.
Raymond · 28 August 2024
★★★★★ 5/5
TrustpilotFantastic, professional and responsive service
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Michelle · 8 May 2026
★★★★★ 5/5
GoogleDan is very responsive and great at follow up.
Karem · 10 December 2025
Agent replied · 10 October 2026
We are thrilled to hear Dan's responsiveness and follow up made such a positive impact on your experience.
★★★★★ 5/5
GoogleI was looking to sell my house and Daniel Millet was excellent in helping with the process. Everything from ensuring he understood the reasons for selling, all details of the house and setting out clearly what he intended to do to market the property.
He also gave advice about the current market and realistic expectations, as opposed to some agents who promise the moon but then cannot deliver.
An all round excellent service and I'd happily contact Daniel again if I need a similar service.
Thank you
Graham Ashton
Graham · 25 August 2024
★★★★★ 5/5
TrustpilotDavid has been so helpful throughout…
David at MG Mill Hill has been so helpful throughout this whole process. He listened carefully as to what we were looking for and ended up finding the perfect house. He was quick to offer suggestions but also was reasonable and kept properties in my budget (which other agents don’t). Thank you for your patience and for helping us to secure our lovely house. I highly recommend working with David. Thanks
JS · 24 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotAs a school PTA we are extremely…
As a school PTA we are extremely grateful for the support we have received from MG over the years. Amy in particular has been super helpful. We communicate with her with such ease, she always gets back to us quickly and comes up with suggestions of how we can work together. The team at MG have gone over and above to support us. Being judges at our annual Talent show 🎤 (on a Friday night in a crowded school hall for three hours!). Supervising our bouncy castle at school fetes. Helping with promo.And the regular income we receive from our commitment to families having boards up has been a huge support to us in times of l financial constraints. This has allowed us to purchase things for the school we would not have been able to. We really value the partnership we have formed over the years and the support this gives our lovely school community. Thanks so much Amy and team!Nikki Barnett
Adam · 22 August 2024
★★★★★ 5/5
TrustpilotQuality Service and Staff from Martyn Gerrard!
As a landlord I have found Martyn Gerrard to be totally professional. The staff are polite, experienced, well informed and extremely hard working.The property game has seen quite a bit of turbulence in recent years, but Martyn Gerrard just keep on delivering a superb service.In particular, my most recent experience with Jess H and Suraj who are both managed by the consistently excellent Andrew E has been a pleasure.Suraj was outstanding in finding, vetting and securing quality tenants. Followed by Jess E who was patient and handled all issues with the utmost professionalism. She did a brilliant job in securing a contract renewal.I like using Martyn Gerrard because it is clear that they ensure that their staff are well trained and operate to the highest standards. It might cost a little extra, but it is worth it. I have peace of mind knowing I have Martyn Gerrard as my agents.
KR · 21 August 2024
★★★★★ 5/5
TrustpilotTitas was really great
Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Honestly, don’t bother with other agencies, just go straight to Martyn Gerrard.
Ket · 20 August 2024
★★★★★ 5/5
TrustpilotDaniel and Anthony were both excellent…
Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.
Timothy · 10 May 2026
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