Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMatt In southgate
Matt In southgate, absolute super star from start to finish in my moving process. Would highly recommend using his services in n14 and surrounding areas.
Mike · 24 March 2023
Agent replied · 23 October 2024
Dear Mike. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotJatin at Martyn Gerrard was excellent
Jatin at Martyn Gerrard was excellent. He kept everyone on an even keel and resolved issues that arose very quickly. A very well organized firm.
Customer · 24 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotGood at start slow&low at the end
The managing property agent asked to put a review on google and I did. At the beginning they were fast and professional yet and the end we still not having our deposit back now it is 3month now. We put the offer half of what landlady asked. As according TDS services with regards replacing carpet which we do not need to pay full cost of it. Unprofessional at the end of the tenancy.
Monė · 3 December 2020
★★★★★ 5/5
TrustpilotThank you for great advice
Emily, the sales negotiator, offered me some really great advice. I highly recommend using Martyn Gerrard when dealing with your property or obtaining advice.
Z · 18 April 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
Trustpilota good job on the sale
Declan did a good job on the sale, amd Ronak and Martin were especially helpful getting the deal through.
Paul · 11 January 2022
★★★★★ 5/5
TrustpilotKevin has been really helpful and…
Kevin has been really helpful and dedicated in our search for a new house.
Alan · 6 September 2022
★★★★★ 5/5
TrustpilotExcellent service provided by Usman…
Excellent service provided by Usman start to finish. Been searching for a property for weeks. Usman sent all available properties within my search criteria. Found the perfect place. Process took a week to complete. Overall really happy.
Charlie · 28 June 2024
★★★★★ 4/5
TrustpilotI would like to thank especially…
I would like to thank especially Jessica in Martin Gerrard, for her patience and her professional job.
Nader · 13 April 2022
★★★★★ 5/5
GoogleHad a really good chat with Daniel regarding my property needs. His advice regarding probate properties and what to expect with the whole process was really useful. Will happily work some more with him in the future!
Russ · 26 June 2024
★★★★★ 5/5
TrustpilotVery pleased with the service !
Kevin was very helpful during our search for a rented property.
Marie · 21 December 2022
★★★★★ 5/5
TrustpilotZoe Sophocles from crouch end has been…
Zoe Sophocles from crouch end has been great!! She has been profession at all time. Thanks Zoe
Maria · 8 April 2022
★★★★★ 5/5
TrustpilotTake all the stress out of managing our property
Very efficient at managing the property. Always on the ball with liaising between the tenant & ourselves and generally a pleasure to deal with
Stephen · 29 March 2023
Agent replied · 23 October 2024
Dear Stephen, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotZoe Sophocles
Zoe Sophocles has made my tenancy renewal a peace of cake, getting back to me on any questions immediately, and always very friendly.
Rich · 28 April 2023
Agent replied · 23 October 2024
Dear Rich, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Renewals team wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI highly recommend Martyn Gerrard
Jay from Martyn Gerrard in Mill Hill transformed what I feared would be stressful and time-consuming process into a smooth and enjoyable experience. Their expertise, dedication, and communication skills made the whole process easy. I would highly recommend them to anyone looking for a brilliant estate agent.
RC · 23 November 2023
★★★★★ 1/5
TrustpilotI wouldn't bother
I wouldn't bother, the tenancy management is very poor. No secure letter boxes, dangerous fire risk materials left all over the communal areas of the block.......etc, etc etc
Colin · 12 November 2024
★★★★★ 5/5
TrustpilotVery grateful for Raj and Matt being so…
Very grateful for Raj and Matt being so supportive, dedicated and professional with the process of helping to sell my home. A great duo!!Melissa
Melissa · 13 March 2023
Agent replied · 23 October 2024
Dear Melissa. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
GoogleAli Lotfi was a very helpful in trying to find me a property and accepts DSS.
He was very thoughtful, considerate and caring throughout the whole process.
AA20 · 26 October 2019
★★★★★ 5/5
GoogleGreat estate agency. Thanks to Irfanali for his professionalism and great support within the entire renting process. I would definetley recommend Martyn Gerrard when renting a house.
Chiara · 26 October 2019
★★★★★ 1/5
TrustpilotPoor Services and non professionals
It is a nightmare dealing with them. I have chased them many times for the deposit and they just ignore my phone calls preventing me of getting the money. They see the phone number, don't hang up and when i call them from a different mobile number they were magically on the call! They are not helpful, they do not serve the customers and are not reliable. Also, the management is very poor.
Gogo · 9 July 2020
★★★★★ 5/5
TrustpilotJessica H. A must for Martyn Gerrard
Jessica makes contract renewals so much easier. Definitely a plus when you barely have time to organise yourself. An asset to this company!
Rafaela · 30 March 2023
Agent replied · 23 October 2024
Dear Rafaela. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotExcellent service!
Antony from barnet gave me a great viewing on a flat. He was informative and full of charisma!great agent
Nur · 25 July 2023
Agent replied · 23 October 2024
Dear Nur, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotFatmir from the Woodside Park branch…
Fatmir from the Woodside Park branch has been an amazing guy from the moment we met him. He was always responsive, helpful, honest and very communicative. He made the entire buying process so smooth. I appreciate his help and recommend to anyone.
Ism · 23 February 2024
★★★★★ 1/5
TrustpilotBe very careful what you are signing to
We agreed a commission rate with the agent but when the contract came through they had added VAT to the figure which is against consumer protection laws.When we complained they corrected this but then changed the contract term without informing us of the change.My advice is be very careful of this company as you can't trust they are acting fairly.
Mr · 23 September 2022
★★★★★ 5/5
GoogleI had the pleasure of working with Andre on my sale. He was very proactive in addition to being very helpful answering any questions and chasing when needed.
I would definitely recommend.
Isabelle · 25 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.