Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Martyn Gerrard to sell our house in Mill Hill. We were nervous it would be on the market a while owing to the current market conditions, but Martyn Gerrard managed to secure us a buyer within 3 months. Our main points of contact in the office were Jatin and Toby. They worked tirelessly conducting viewings and always gave prompt feedback. Once we had secured an offer the team continued to keep in regular contact with both us as the sellers and also the buyers to ensure everything ran smoothly. Jatin also recommended a great solicitor to us. We managed to complete our sale in less than 8 weeks. Very, very happy with the service provided and wouldn't hesitate to recommend Martyn Gerrard to others in Mill Hill hoping to sell their home.
Henry · 26 October 2019
★★★★★ 5/5
TrustpilotWin-win
Helpful and problem solving approach.
Ersan · 15 October 2025
★★★★★ 5/5
TrustpilotSeamless experience letting our flat
Seamless experience letting our flat - found tenants within days and took care of all the steps to contact signature. Good communication.
Peter · 27 September 2023
Agent replied · 23 October 2024
Dear Peter, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotFatmir was really accomodating and…
Fatmir was really accomodating and easily reachable which made the process of referencing going quickly. I also appreciate their flexibility.
Julietta · 8 June 2022
★★★★★ 5/5
TrustpilotJessica Haynes - Tenancy renewal
Jessica Haynes has assisted me for many years with my rental renewals. She is always very helpful and efficient and is able to professionally deal with any issues as they arise, and keeps you up to date throughout the process.
Elaine · 16 July 2024
★★★★★ 5/5
GoogleWe have had a great experience with our property search with our sales negotiator Andre Waldron. He is very professional and understands our property needs . Highly recommend him for your new property search specially if you have any special requirements.
Tonoya · 26 June 2024
★★★★★ 1/5
TrustpilotProfessional Scam Artists
Professional Scam Artists. They will encourage you to sign uneccesary contracts without mentioning the hidden fees. This happened to me when I was looking only for a 1year let however, they encouraged me to sign a 2-year let with a break clause. The agent made it sound like there was no difference so I naturally agreed. However, a year later, when it came to enacting the break-clause they duped me out of more than £1000 purely because I signed. They failed to mention this to me when ecouraging me to sign it and they knew that it wasn't in my interest to stay longer than a year. Do not trust anything these agents say. They are professional scam artists.
M · 13 September 2019
★★★★★ 5/5
GoogleThanks so much to Greg, Jatin, Toby and Tyler, Ella for all their help - very hardworking, dedicated and supportive - would recommend.PositiveResponsiveness, Professionalism
Mohini · 25 October 2021
★★★★★ 5/5
TrustpilotAndrew Eleftheriou
The whole letting process was conducted professionally and impeccably by Mr. Andrew Eleftheriou, thus resulting in a smooth transaction. Always a pleasure doing business with such consummate professionals.
Chris · 31 March 2023
Agent replied · 23 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
Trustpilotwonderful customer service
We worked a lot with Annie at Martyn Gerrard over a number of months. She understood exactly what we wanted and helped us find it. She was always very helpful and efficient, without ever being pushy. She always listened to us and was always very willing to help. We could not recommend her highly enough!
Milly · 21 August 2023
★★★★★ 5/5
TrustpilotConsistently on top of their game
Consistently on top of their game. Found a buyer, followed through even got a bit off the price we had to pay for our new place too.Very good. 100% service
Jake · 16 December 2024
★★★★★ 5/5
TrustpilotGreat service from Erhan
Really smooth experience. Erhan's knowledge and efficiency was amazing, he made the search for a rental easy for me. Would not want to use anyone else now.
Miles · 26 April 2023
Agent replied · 23 October 2024
Dear Miles, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotABSOLUTELY HORRIBLE EXPERIENCE
ABSOLUTELY HORRIBLE EXPERIENCEIt's been a few months that I'm supposed to write this but I hesitated a little as the last time I wrote a bad review about another estate agent they ended up buying numerous fake google reviews to bury my one down the list and bump up their overall score...but anyway I am a real advocate of online reviews, as I think it's fundamental to share with others your opinion about a business, so here we are anyway. They wasted our time by pretty much forcing us into accepting an offer, basically saying that they trusted 100% the buyer as they knew the family, when it wasn't really the case. Our sale then took 9 months to take place, which really was not ideal. It's a shame that some businesses show very little consideration for their clients and I am afraid MG ticks most boxes when it comes to just that, so please don't waste your time and energy with them...they don't care about you!PS: they didn't even bother sending us an email/calling us to congratulate us on our sale/purchase after all that time dealing with us!!
Raphael · 22 July 2019
★★★★★ 5/5
TrustpilotHardworking property management team
I am a landlord and I work with Gintare Pauliunaite at Martyn Gerrard Estate Agents and she has been very helpful and understanding. Thank you.
LC · 20 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our property management department wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAttentive and swift to reply
Jessica Simms and her colleagues were incredibly attentive, helpful and patient with all our queries and repeated viewings. They were quick to reply to any emails and made us feel very supported through the process. Would recommend 100%.
Chloe · 7 August 2024
★★★★★ 5/5
TrustpilotGreat experience with Kevin!
I had a great experience working with Kevin. His advice was invaluable.He provided excellent guidance, answered all my questions.I highly recommend.
Mme · 30 September 2023
Agent replied · 23 October 2024
Dear Rita, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGood and Reliable
Our previous agent went bankrupt, leaving his clients stranded. Martyn Gerrard Estate Agents took over and I am, as the director of our freehold, very happy with our choice. Sasha and Paula go to great lengths to make the transition as easy as possible. Based on my experience, I can highly recommend Martyn Gerrard Estate Agents.
Peter · 12 July 2023
★★★★★ 1/5
GoogleThey charge for reference checks, and they dont get a refund. If you fail, the checks go elsewhere for sure
Don · 25 October 2023
Agent replied · 24 October 2024
Hi Don Fared, were sorry you left us a 1 star review. You didn't leave any comments or details and we can't find your name in our records so we have no idea what went wrong. We would like to know more about your experience so we can try and put things right. If you would contact us directly we'd love to hear from you.
★★★★★ 5/5
TrustpilotDaniel helped us with everything
Daniel put on the viewing, gave us advice and useful tips on securing the flat, and helped negotiate to get us and the landlord what we wanted. All the steps along the way were so easy as it was all done via different apps and helpful systems. Really good and easy experience
Lauren · 24 October 2023
★★★★★ 5/5
TrustpilotIf your looking for a flat or house hit…
If your looking for a flat or house hit up Erhan- he keeps you updated and tries to get the best deal from the landlord for you.. top fella
Michael · 24 January 2023
Agent replied · 23 October 2024
Dear Michael. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent Service from Dinesh and Afina at Martyn Gerrard…
Dinesh and Afina at Martyn Gerrard Winchmore Hill office have been excellent throughout the time of selling my house. They are responsive, extremely helpful and professional and have helped the sale every step of the way. Highly Recommended
Cathy · 27 July 2024
★★★★★ 5/5
TrustpilotGreat service
We have been working with Jay Yildirim on a recent purchase, and he has been great to work with. He has ensured there is regular communication and has acted quickly in resolving any hurdles to ensure a smooth transaction.We would recommend working with Jay and Martyn Gerrard on any transaction
Navid · 27 November 2023
★★★★★ 5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Fatmir. He was very honest and it felt like he really went the extra mile to understand what we wanted and made sure to show us properties that were in line with what we were looking for.
Neil · 23 April 2024
★★★★★ 5/5
TrustpilotHossein was excellent
Hossein was excellent. Punctual, effective and worked hard to meet my aggressive time line - overall good experience.
Nadav · 20 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
