Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly and professional
Good explanation of property and market as well as local area. Immediate communication with brokers and solicitors. Good follow up. Good advice on lowest potential price. All very friendly and professional.
Mr · 10 June 2023
Agent replied · 23 October 2024
Dear Moe, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotJessica was always responsive to any…
Jessica was always responsive to any enquiries or details we required and was prompt. Advice was given whenever necessary. Well done and thanks, Jessica.
Tas · 25 July 2022
★★★★★ 5/5
TrustpilotVery positive experience
The team has been very responsive and professional. Our main point of contact was Nadia who was extremely supportive and friendly throughout the renting process and made our experience very positive.
Customer · 9 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFatmir was very helpful throughout the…
Fatmir was very helpful throughout the process. He was informative, fast responding and efficient with all of our requests. Would recommend Martyn Garrad to friends and family.
Barney · 28 February 2022
★★★★★ 5/5
TrustpilotService with a smile
Service with a smile, Cant recommend Raphael enough, fair to say the purchase wasn't as smooth as we hoped but couldn't of done it without him keeping me sane
Paul · 5 November 2021
★★★★★ 5/5
TrustpilotGreat customer Service
We found the engagement and friendliness of all contact points with MG very good.Buying a house is a stressful process, but they did what was possible to reduce the stress levels.
Darren · 7 June 2023
Agent replied · 23 October 2024
Dear Darren, Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSteffi at Martyn Gerrard is great.
Steffi was brilliant. She kept us up to date and informed at every step of the rental process and was professional and courteous at all times.
Rhiannon · 11 April 2022
★★★★★ 5/5
TrustpilotKnowledgeable
I have always had positive dealings with Adriano and he has been extremely helpful thus far. Adriano has listened to my requirements and suggested several suitable properties. Thank you!
Oliver · 24 July 2023
Agent replied · 23 October 2024
Dear Oliver, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 1/5
TrustpilotAbsolutely terrible.
Absolutely terrible.Historically i had both purchased and let properties via Martyn Gerrard with outstanding service, so much so I had recommended them to so many people for all sides, purchase, sales, rentals etc.A shame they could not retain their high levels of service years later.Now all i can say is what a shambles, the extremely poor service, poor tradesman they provide, failing to make payments, I could go on for a while here.I would never use Martyn Gerrard again, my issues are still ongoing with zero resolutions and all i can say is they have lost a customer they had for life previously.
Customer · 12 March 2021
★★★★★ 5/5
TrustpilotJay Yildirim, very professional and friendly real estate agent
Jay Yildirim showed me around the property and answered all my questions. He supported me during sale negotiations, and once my offer was accepted he’s been staying on top of things and updating me with the progress. He’s very professional and friendly, and it’s been a pleasure to work with him. I highly recommend collaborating with him.
Joanna · 1 November 2023
★★★★★ 5/5
TrustpilotErhan has been so helpful
Erhan has been so helpful. Everything has been handled so efficiently and I am very greatful for his assistance. Thank You!
Mojgan · 1 November 2022
★★★★★ 5/5
TrustpilotErhan Okay was extremely helpful
Erhan Okay was extremely helpful, he assisted with all imperative queries and made the process seamless. Thank you Erhan!
Daniela · 12 January 2023
★★★★★ 5/5
TrustpilotHonest professional estate agents
Over the years we’ve had many dealings with estate agents and I can honestly say the Martin Gerard estate agents are by far the best we’ve ever dealt with very friendly professional and above all they’re not pushy but honest and helpful. I can’t recommend them enough.
Howard · 29 May 2024
★★★★★ 1/5
TrustpilotVery disappointing from the start by…
Very disappointing from the start by the agent and the landlord. First off all they didnt tell us about the problems with the roof and we had to move in the flat 2 weeks later than the actual moving date . Then the mould and other problems in the flat it was terrible honestly don’t take from them any flat.I will make more complains about them because it’s not fair for the people that want to live in a decent house 🏡
Florentina · 18 February 2021
★★★★★ 5/5
TrustpilotWe had a a great experience working with Jatin Shah
We had a great experience working with Jatin Shah at Martyn Gerrard. He was always available and ready to advise on everything that was needed for the sale of my flat. His advice was always honest and helpful. I would absolutely recommend him to anyone selling a property in the area.
Justine · 12 March 2024
★★★★★ 5/5
TrustpilotExcellent service. Arzu is fantastic.
Arzu at Martyn Gerrard was absolutely amazing throughout this very stressful process. She was very responsive to emails, replying within the hour. She constantly reassured us that she was on top of everything and had our best interests in mind at all times. Without Arzu, this process would have been quite unbearable. We are so grateful for her help and everyone at Martyn Gerrard and are very happy with our new home!
Anna · 20 June 2022
★★★★★ 5/5
TrustpilotTop service from Erhan…
I dealt with Erhan as I was potentially looking to rent in the area and he was fantastic, so knowledgable and helpful.
Mr · 14 September 2022
★★★★★ 5/5
GoogleThis is the best estate agency I have ever used. I popped into the office and was given excellent customer service, especially from Daniel and Andre. They broke everything down for me, were very attentive and made me feel at ease. Could not recommend them high enough.
Martin · 27 May 2024
★★★★★ 5/5
TrustpilotZoe Sophocles - excellent!
Zoe Sophocles has been excellent to deal with - very clear in her communications, and responsive. Would absolutely recommend her.
James · 30 November 2022
★★★★★ 5/5
TrustpilotTreon J was extremely helpful towards…
Treon J was extremely helpful towards me and my enquiry, I contacted the office to seek advice and support and he was very helpful and showed that he has a lot of knowledge in property market and was able to recommend very good purchase for my first buy.
Kay · 8 May 2024
★★★★★ 5/5
TrustpilotAmazing help from the branch manger
HEKMAT · 26 October 2024
Agent replied · 23 December 2024
Hi Hekmat, thank you for your review!
★★★★★ 5/5
TrustpilotJessica has been very efficient and…
Jessica has been very efficient and professional in the renewal process of my tenant agreement. Thank you Jessica for all the work you have done.
Darren · 26 April 2022
★★★★★ 5/5
TrustpilotJamie
Jamie is very professional. We had a amazing viewing with him due to his kindness and patience. Would definitely recommend
Jun · 24 November 2022
★★★★★ 5/5
GoogleThe sales team Gregg and Jatin were excellent during our purchase process and Tyler and Eva in the lettings department have been amazing during this difficult time. Thank you for all your help.
Melissa · 25 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
