Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAs as Landlord Avoid this agent at all…
As as Landlord Avoid this agent at all cost, or you will be out of pocket. Lots nice lies to get you sucked into their contract, insurance if need will come though regularly if need which means nothing at the end of the day. Do NOT trust their zero deposit with flat fair as it dose not come though with the full amount. I had them Martyn Gerrard manage my property, from the first months the tenant didn't pay this continue until the tenant did a runner before the court date, their efforts to recover this were none exist throughout the time the tenancy /squatting. Yet they were quick to take their fee when the was the rare insurance pay out, that I had to keep chasing because they didn't from their end. When there was issues with the property for maintenance and I asked them to organise a drain engineer, I was told to google it and organise my self as thats all they would be doing. The were late on promised inspections. Very slow at responding to email. All I can say is just dont put your self what I went though and just avoid them
Marney · 1 December 2023
★★★★★ 4/5
TrustpilotWe had a tricky transaction which fell…
We had a tricky transaction which fell through twice but Jay and the team at Mill Hill worked really hard to get us back on track and to get us to exchange.
Jonny · 28 November 2023
★★★★★ 5/5
TrustpilotMartyn Gerrard Barnet - a friendly, knowledgeable and super helpful teamThe Barnet team comprising bruvis
The Barnet team comprising bruvis, Jamie and anthony (at time of writing) are courteous, professional and friendly. This was a tricky sale due to market conditions but bruvis was a very reassuring presence providing good advice. anthony and Jamie are very enthusiastic when conducting viewings and I was impressed by how persuasive they were about the flat I was selling. But these guys are also very courteous and friendly. I'm a blind person and I found all three very keen to help me when we were setting up the marketing literature and on the one occasion I viewed another Barnet property. Overall, the Barnet office of Martyn Gerrard are a great team to have on your side.
Mark · 26 November 2023
★★★★★ 5/5
TrustpilotI am writing to express my sincere thanks to yasemin yilmaz…
I am writing to express my sincere gratitude for the outstanding service provided by yasemin yilmaz in assisting me with the recent letting of my property. From the very beginning, yasemin yilmaz was incredibly helpful, patient, and professional. She took the time to understand my needs and expectations, and she kept me informed throughout the entire process.yasemin yilmaz was particularly helpful in explaining each step of the letting process in a clear and concise manner. She ensured that I fully understood all the paperwork and answered all questionsyasemin yilmaz was also consistently available whenever I needed her assistance. She responded to my calls and emails promptly and always made herself available to meet in person or to answer any questions I had. Her responsiveness and dedication were truly exceptional.Thanks to yasemin yilmaz's expertise and dedication, the letting of my property was a seamless and stress-free experience. She found suitable tenants quickly and efficiently, and she handled all the necessary paperwork and negotiations flawlessly. I was impressed with her ability to navigate the complexities of the letting process and ensure a smooth transaction.I highly recommend yasemin yilmaz to anyone seeking a knowledgeable, professional, and dedicated real estate agent. Her commitment to client satisfaction is evident in her outstanding service.
Rahul · 24 November 2023
★★★★★ 5/5
TrustpilotProfessionalism with a personality
It has been a pleasure dealing with Erhan. He was highly professional and very responsive to my calls and emails, resulting in a seamless letting experience. He is also very approachable and possesses a great attitude with well-timed humour when needed! Thank you so much Erhan!
JB · 14 September 2022
★★★★★ 5/5
TrustpilotOutstanding experience.
Stewart and his team were so incredibly helpful in finding the right property for me. Any questions I had were answered in great detail and made everything super clear. I would recommend using Martyn Gerrard Estate Agents to anyone as the whole experience was flawless.
Mikey · 21 October 2022
★★★★★ 5/5
TrustpilotExcellent Customer Service!
Excellent Customer Service!Oliver kept following up and showed us great options, beautiful value for money flats. Highly recommended!!
Abi · 20 August 2024
★★★★★ 5/5
TrustpilotI can’t thank David and Dinesh enough…
I can’t thank David and Dinesh enough for selling our house in Enfield, they went above and beyond to make sure the transaction went through, I wish them the best.
Susan · 31 December 2023
★★★★★ 5/5
TrustpilotZak was amazingly helpful and really…
Zak was amazingly helpful and really pushed through our purchase in record time. Thanks so much Zak! Highly recommend.
Marty · 31 July 2024
★★★★★ 5/5
TrustpilotI extend our heartfelt gratitude to the…
I extend my heartfelt gratitude to the Martyn Gerrard team, particularly to Shuhan, for his and their invaluable assistance throughout the sales process. Shuhan’s unwavering support and dedication were evident on numerous occasions, and his guidance proved instrumental in navigating various aspects of the process. Shuhan consistently went above and beyond to ensure our needs were met and any concerns addressed promptly. We are truly appreciative of his and MG’s exceptional service.
DM · 30 April 2024
★★★★★ 5/5
TrustpilotGreat Experience with Martyn Gerrard
Great Experience with Martyn Gerrard. Would recommend renting with them as they seem to have the best properties in the area and you can count on great communication, speed, and integrity through any situation that may arise. Special thanks to Damla and Kevin :)
João · 11 November 2022
★★★★★ 5/5
TrustpilotI appreciate their help and support with all my heart.
Hi everyone.I am happy to share with you my experience with this company.All staff there is so helpful. The agent Faisal Azim helped me to get the offer for the apartment of my dream and his colleague Sophie Wilkins supported me with all papers and agreements.I was always looking on the advertisement in the underground for this company and it always make me trust to it. And now I know that it’s not only the words on the banner, they are really keen to help you to find your home♥️!
Ольга · 3 November 2023
★★★★★ 5/5
TrustpilotVery fast
Very fast, you promise, I recommend Erhan Okay.
Laur · 23 March 2023
Agent replied · 23 October 2024
Dear Laur. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotWe had a fantastic service from Martyn Gerrard
We had a fantastic experience working with Andreas and Gabriella. From start to finish, they were incredibly helpful, accommodating, and always available to answer any questions we had throughout the sale process.
Mr · 19 October 2025
★★★★★ 5/5
TrustpilotProfessional and genuine
We met Dinesh when viewing properties in Winchmore Hill. He was very patient and understanding as we couldn’t quite find what we were looking for. When we finally found our property, Dinesh did all he could to ensure the process went as smoothly as possible. We were in a challenging chain but he maintained his professional and calm demeanour. One of the nicest and most amenable estate agents we’ve met.
Sanghamitra · 1 June 2024
★★★★★ 5/5
TrustpilotHighly recommend if you’re selling!
Excellent experience selling my property - highly recommend. Stewart and the team were professional, honest and great to work with. Made the selling process easier, kept me informed and were realistic about the valuation and timescales along the way . I moved to MG from a different agent and was so pleased I did!
DP · 19 May 2021
★★★★★ 5/5
TrustpilotGreat service from New Homes
Martyn Gerrard new homes have given me great advice, the service received from Saad, Jessica and Florence has been fantastic. Highly recommended.
Rajaa · 31 May 2024
★★★★★ 5/5
TrustpilotNadia and Anthony were super helpful in…
Nadia and Anthony were super helpful in finding me a flat within my budget and the area I was looking for. Great communication and made the whole process low stress. Would recommend!
Sophie · 31 October 2023
★★★★★ 5/5
TrustpilotI had a dispute with my landlady
I had a dispute with my landlady and a return of my deposit situation. Martyn Gerrard Estate Agents along with the services of TDS (Tenancy Deposit Scheme) settled the dispute amicably.
Claire · 28 September 2024
Agent replied · 23 October 2024
Hi Claire, thank you for your good review. We are pleased that everything was resolved for you.
★★★★★ 1/5
TrustpilotI'd give them a zero if I could
I'd give them a zero if I could, because they do nothing. As managing agents of a residential block where I am a leaseholder, they're not even doing the minimum towards the upkeep of the building. Complaints about their negligence from the people who live there, the neighbours, the local council ....all fall on deaf ears. Professional ghosts.
Jim · 13 December 2024
★★★★★ 5/5
TrustpilotTreon was excellent
Treon was excellent! Communication was excellent, always responded to any questions or queries quickly. Helped with everything I needed. Couldn’t recommend him enough!
Elmedina · 8 May 2024
★★★★★ 5/5
TrustpilotHighly recommend this estate agent
Right from the first meeting with Dinesh from Martyn Gerard, he has been professional, empathetic and pro active. The advice he has given us has been spot on.Everyone that we have dealt with in the Winchmore Hill office has been efficient and helpful.There are many estate agents to choose from in the Winchmore Hill area, but I am so glad we chose Martyn Gerard. In the time since we decided to sell the house the whole family has developed a close relationship with the Dinesh. We trust him implicitly and he is guiding us through this process in a sensitive and thoughtful way. We would highly recommend Martyn Gerard in Winchmore Hill to anyone who is looking for an agency.
Jo · 24 October 2023
★★★★★ 5/5
TrustpilotThey are I think one of the best agencie
And they really deserve
They explained to me what is the best option Because I head some missing stuff To complete the reference..Very professional I highly recommend Thanks again
Timi · 27 March 2024
★★★★★ 5/5
TrustpilotMohammed Amin
We informed property Mohammed Amin of a complaint and he promptly and efficiently addressed the issue. He helped us reach a resolution swiftly and handled everything appropriately. Thanks a lot.
Consumer · 9 October 2024
Agent replied · 23 October 2024
Hi Consumer, thank you for your review and we are pleased to hear that our Property Management Team helped you with a swift resolution.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
