Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing service
From the beginning, David Mitchell from the Mill Hill branch was absolutely amazing dealing with the sale of my property. His professionalism, motivation, kindness, determination, empathy and continued support throughout the whole process was unbelievable. At times when I was concerned and worried, he did everything in his power to reassure me, phoning me to put my mind at ease until the very end. I would highly recommend Martyn Gerrard, but most importantly, David.
Cheryl · 4 August 2023
Agent replied · 23 October 2024
Dear Cheryl, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleHighly recommend Dan from the Martyn Gerrard Mill Hill office. He’s been instrumental in helping with the sale of our property. His knowledge and proactivity has been great throughout the process, and he’s always on hand to answer any questions along the way.
Tara · 26 June 2024
★★★★★ 5/5
GoogleJust purchased our first house. Martyn Gerrard offered a quality service and were very responsive. Both David’s were professional throughout.
Matthew · 10 November 2025
Agent replied · 10 October 2026
We greatly appreciate your feedback. Congratulations on your first house purchase! Delighted our quality service and responsiveness helped you.
★★★★★ 5/5
TrustpilotSuperb agent. All the team are so helpful
Never had such a smooth renting experience. Special thanks to Daniel and Panikos who worked tirelessly to get everything done so we could move as soon as possible. From first enquiry to moving in just 5 days. Brilliant work everyone
Michael · 16 August 2024
★★★★★ 5/5
GoogleDan M, thank you for supporting us in our search for a new home. Much appreciated
Sarah · 16 December 2025
Agent replied · 16 April 2026
Thank you for your positive feedback about Dan's support in finding your new home, Sarah.
★★★★★ 5/5
TrustpilotAdriano A+++
I’ve worked with Adriano on the sale of three family properties. All three properties sold very quickly and hassle free. I’ll be recommending Adriano to all my friends and family!
Carl · 30 March 2023
Agent replied · 23 October 2024
Dear Carl, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA Brilliant Team
Raj and the team were brilliant with the sale of my flat. If it wasn't for their proactive steps and timely interventions, I am certain the sale would have fallen through.
WW · 9 February 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5 star review! We wish you the best of luck and look forward to working with you again.
★★★★★ 1/5
GoogleVery poor customer service. I moved out of a residence over three months ago and am still waiting for my deposit to be returned. Despite multiple emails and phone calls, nothing has been done and no explanation has been given. Extremely frustrating and disappointing.
Trixie · 16 January 2026
★★★★★ 5/5
TrustpilotSimply outstanding !!!
Lynsey & Tyler were prompt, professional and super helpful in making sure we moved rapidly from viewing to selection to offer to acceptance all in the space of less than 6 hours. Thank you so much for everything.
Customer · 6 September 2024
★★★★★ 5/5
TrustpilotEmily was great to deal with
Emily was great to deal with, from start to finish she kept us in the loop with excellent comms and a very professional manner. A great service all round, much appreciated.
Keith · 31 January 2023
Agent replied · 23 October 2024
Dear Emily. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Emily wishes you the best of luck and looks forward to working with you in the future.
★★★★★ 5/5
TrustpilotRaphael kept in touch throughout the…
Raphael kept in touch throughout the sale process which was important as I am abroad. He was helpful and friendly and thoroughly professional.
Arkin · 21 September 2023
Agent replied · 23 October 2024
Dear Arkin, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotI worked with Emily and she was so so…
I worked with Emily and she was so so helpful and made my search much easier and very pleasant! I would definitely recommend Martyn Gerard and Emily in particular!
Eva · 31 March 2023
Agent replied · 23 October 2024
Dear Eva, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotDeclan and Martyn have been most…
Declan and Martyn have been most professional throughout our dealings. We had some disappointment early on and they both never gave up, in fact their determination even after our sole contract expired and they knew other Agents were now involved it spurred them on to make the sale!Albeit at a reduced price ( which of course is my final decision) we got there in the end and I am very happy!
Terence · 15 February 2022
★★★★★ 5/5
TrustpilotI have been shown a house today by one…
I have been shown a house today by one of their agents, Oliver. I have experienced Martyn Gerard before and on both occasions, I felt their agents have a genuine care for their people. They are easy to communicate with and I feel that I can easily approach them. Thank you.
Nurse · 16 October 2024
Agent replied · 23 December 2024
Hi Nurse Tinspens, thank you for your positive review and that you have returned to use our services!
★★★★★ 4/5
TrustpilotThank you Afina Shalos
Thank you Afina ShalosA professional team at Winchmore Hill who continue their best efforts in the sale of my property. My thanks to Afina Shalos who is is always prompt in her responses to emails and telephone calls and keeping me updated. Afina is consistently polite and helpful. I wouldn't hesitate to recommend.
Helena · 27 October 2023
★★★★★ 5/5
TrustpilotPaige has been really helpful
Paige has been really helpful in supporting us as new tenants. There was a fair few jobs that needed doing and she's helped prioritise.
Sandy · 9 August 2023
Agent replied · 23 October 2024
Dear Sandy, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotWe found that Adriano was most helpful…
We found that Adriano was most helpful and it was a joy to deal with him. He was very knowledgable, with a friendly disposition.
Neville · 8 August 2023
Agent replied · 23 October 2024
Dear Neville, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleOur experience in selling our lovely home of 22 years in Mill Hill through Martyn Gerrard was a very positive one.Gregg Cruder and Jatin Shah were very sensitive to the way in which we wanted to do things.Nothing was too much trouble for Jatin with regard to appointments and we were always kept fully and accurately informed with regard to interest from prospective buyers. As the deal progressed towards a conclusion it was reassuring to have the calmness of Jatin and Gregg in the background.
We would thoroughly recommend Martyn Gerrard in Mill Hill as an Estate Agents.
Ian · 26 October 2019
★★★★★ 5/5
GoogleI would highly recommend Martyn Gerrard Mill Hill to anyone selling in the area. The whole team has been fantastic throughout the process.
Greg carried out the valuation & explained the marketing strategy. He also advised us on how best to coordinate an onward purchase with the sale.
Toby & Jatin conducted the viewings really professionally. Both of them obtained multiple offers and our house was very soon under offer. This is also down to the accurate valuation that Greg carried out to ensure that the house wasn't overpriced. He didn't do what some other agents did, which was to overvalue the house just to get the instruction (this would have led to the house not selling and months of frustration).
Toby saw the sale through to completion. This included overcoming all of the usual problems that occur between buyers & sellers through the buying process.
I had considered using an online estate agent, but decided not to because of the initial meeting that I had with Greg. Having finished the process I know that I made the correct decision. Instructing Martyn Gerrard was worth every penny.
Toby, Jatin & Greg were amazing and I'd use them again.
Ashley · 26 October 2019
★★★★★ 5/5
GoogleBig thanks to Jatin, Gregg and team at Martyn Gerrard Mill Hill. Not only did they help us sell our house, but they helped us in our discussions with the property that we eventually bought, also through them. With experience as both buyers and sellers through their team, they were very diligent and professional, ensuring that all viewings of the home we were selling were properly managed and even when things got a little stressful (as most home moves do) they helped to calm our nerves and it all worked out in the end. I would highly recommend them.
Jon · 26 October 2019
★★★★★ 5/5
TrustpilotWhat a wonderful team of professionals
What a wonderful team of professionals. They walked me through everything from start to finish, keeping me fully informed and engaged at every stage of the sale. Annie Clarke was outstanding and could not have been more helpful or patient and was always responsive and helpful. Mark Hyde was exemplary in his professionalism and calmness through out. I have no hesitation in recommending them to any one wanting to sell or buy a property.
Tina · 30 June 2021
★★★★★ 5/5
TrustpilotGreat Service!
Yasemin was really helpful in finding us our next property to rent. She stuck to our budget and really understood the type of home we were looking for. The whole process of signing up as a tenant was so smooth. Really recommend this company.
Abigail · 3 May 2024
★★★★★ 5/5
TrustpilotLetting
Sheriaz was true to his word and secured a tenant that matched the specification in the timeframe that was promised. The service was professional throughout and I was given regular updates throughout. I would definitely refer people to Martyn Gerrard Estate Agents.
Debbie · 8 June 2024
★★★★★ 5/5
TrustpilotMartyn Gerrard sales managers
Martyn Gerrard staff, and in particular Gregg Cruder and David Mitchell, have been extremely helpful, patient, understanding, and highly professional in the sale of our property. Many thanks!
Andrei · 1 April 2023
Agent replied · 23 October 2024
Dear Andrei, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
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