Trusted Agent profile · Barnet
★★★★★
1,985 reviews across 3 platforms
344 Regents Park Road, Finchley, N3 2LJ, Barnet, N3 2LJ
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Barnet, at 344 Regents Park Road, is rated 4.7 out of 5 across 1,985 reviews on three platforms, including 84 Google reviews rated 4.8.
84
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,900
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
1/5
Trustpilotdiabolical.and that is being kind!!!
diabolical. its all cosy and friendly up front but wait until the end of a lease. delayed deposits, no returned calls.takes forever for someone toaction the deposit refund. waiting 2 weeks now. zero interest for 12 months and fees fees fees.zero customer service and even the owner of the flat complained about them.awful. avoid.
5/5
TrustpilotGreat to deal with
Very efficient and prompt. Excellent attention to detail. Very pleasant to deal with
5/5
TrustpilotGreat service would highly recommend
5/5
TrustpilotActed swiftly and were on the ball
Acted swiftly and were on the ball. Good cover if one agent was on annual leave. Sold the flat promptly. Great photos. Pleasant and efficient.
5/5
TrustpilotWe've let our two flats through Martyn…
We've let our two flats through Martyn Gerrard for over a decade. Good service, good advice... and Zoe, in particular, has always been very helpful
1/5
TrustpilotBad experience
They confirmed they arranged for a viewing at 11am and only let me know they won’t be able to make at 10 on that day, mentioning they will try to move the viewing to 13 pm but they then never came back. Totally unacceptable
5/5
TrustpilotMartyn Gerrard estate agents has been…
Martyn Gerrard estate agents has been supportive of all our property leasing needs. From searching for new tenants and renewal process was all very smooth. Thank you so much!
5/5
GoogleGreat experience working with Mamun and Gary. In a particularly tricky transaction, Mamun's speedy and helpful communication was key to getting it over the line. Thank you.
1/5
TrustpilotAvoid and research the alternatives
I've had a horrible expirience with the agency. Unable to withhold an agreement, complete and utter lack of respect for the customer and incompetent.Dealing with them has cost me money, time and caused a lot of stress. Do try to avoid the agency at all cost and look in to the many alternative agencies out there.
5/5
TrustpilotThey kept good line of communication…
They kept good line of communication between the buyer and seller during the sale process. Keeping me as the seller updated throughout.
5/5
TrustpilotA great experience with Martin Gerrard
A great support, with professionally and courtesy from Andre Waldron of Martin Gerrard.
5/5
TrustpilotOliver McDonald best estate agent!
Great experience with Oliver McDonald. I had a lot of questions which he is able to answer very thoroughly and made the process extremely easy. Would definitely recommend.
5/5
TrustpilotSale of flat
Absolutely brilliant ,praise for Sophie who was with us all the way . Well done Martyn Gerrard
1/5
TrustpilotAvoid this place by every cost!
Avoid this place by every cost!They are scammers! do not use them, they will take everything from you.
Hi Lisa, I'm so sorry to hear about your negative experience with us, this isn't the service we strive to deliver. Would you mind elaborating on your experience so that we can look into this further.Kind regards, MG
5/5
TrustpilotPan and Sophie are great at getting…
Pan and Sophie are great at getting things done and being calm under pressure
5/5
TrustpilotYour employee who showed me around lthe…
Your employee who showed me around the apartments was very helpful and polite. While traveling with him, he explained every detail completely and enlightened me.
5/5
TrustpilotQuick process
We bought a house represented by MG.They were very helpful throughout the process making it a quick and efficient one.
5/5
TrustpilotGreat service
Great service. Made the process of renting as stress free as we could ask for.
5/5
TrustpilotWe have received great service from…Handy at Martyn Gerrard
We have received great service from Martyn Gerrard and all the people there we have talked to. Handy M. and James W. have both been helping us and are always courteous, efficient and very helpful in answering all of our questions. Trustworthy, honest and punctual.
5/5
TrustpilotExcellent Customer Service from Kevin & Karine
Kevin and Karine have been great at helping us find and secure our ideal property! Despite lots of delays and difficulties, they made sure we were able to move in as soon and seamlessly as possible. Thanks!
5/5
TrustpilotExcellent support during the process of…
Excellent support during the process of buying and beyond. Very good team. David Raja, Khoa Phung and Jessica Simms.Communication very good- always responsive .
4/5
TrustpilotMany thanks for the swift response
Many thanks for the swift response. Just wish we had known the house we wanted had other serious contenders . We're novices with a LOT to learn! Will be 5 stars when that elusive new home is found !!
5/5
TrustpilotAnthony has shown us 2 properties so…
Anthony has shown us 2 properties so far and his professionism and knowledge is spot on. Really friendly agent.
5/5
TrustpilotI have been having great difficulty…
I have been having great difficulty with my pursuit of finding a home. Arhan set 4 appointments with me and was on time and professional each time and eventually helped my find a home. Excellent service!!!
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