Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessionalism with a personality
It has been a pleasure dealing with Erhan. He was highly professional and very responsive to my calls and emails, resulting in a seamless letting experience. He is also very approachable and possesses a great attitude with well-timed humour when needed! Thank you so much Erhan!
JB · 14 September 2022
★★★★★ 5/5
TrustpilotOutstanding experience.
Stewart and his team were so incredibly helpful in finding the right property for me. Any questions I had were answered in great detail and made everything super clear. I would recommend using Martyn Gerrard Estate Agents to anyone as the whole experience was flawless.
Mikey · 21 October 2022
★★★★★ 5/5
TrustpilotI can’t thank David and Dinesh enough…
I can’t thank David and Dinesh enough for selling our house in Enfield, they went above and beyond to make sure the transaction went through, I wish them the best.
Susan · 31 December 2023
★★★★★ 5/5
TrustpilotExcellent Customer Service!
Excellent Customer Service!Oliver kept following up and showed us great options, beautiful value for money flats. Highly recommended!!
Abi · 20 August 2024
★★★★★ 5/5
TrustpilotZak was amazingly helpful and really…
Zak was amazingly helpful and really pushed through our purchase in record time. Thanks so much Zak! Highly recommend.
Marty · 31 July 2024
★★★★★ 5/5
TrustpilotI extend our heartfelt gratitude to the…
I extend my heartfelt gratitude to the Martyn Gerrard team, particularly to Shuhan, for his and their invaluable assistance throughout the sales process. Shuhan’s unwavering support and dedication were evident on numerous occasions, and his guidance proved instrumental in navigating various aspects of the process. Shuhan consistently went above and beyond to ensure our needs were met and any concerns addressed promptly. We are truly appreciative of his and MG’s exceptional service.
DM · 30 April 2024
★★★★★ 5/5
TrustpilotGreat Experience with Martyn Gerrard
Great Experience with Martyn Gerrard. Would recommend renting with them as they seem to have the best properties in the area and you can count on great communication, speed, and integrity through any situation that may arise. Special thanks to Damla and Kevin :)
João · 11 November 2022
★★★★★ 5/5
TrustpilotI appreciate their help and support with all my heart.
Hi everyone.I am happy to share with you my experience with this company.All staff there is so helpful. The agent Faisal Azim helped me to get the offer for the apartment of my dream and his colleague Sophie Wilkins supported me with all papers and agreements.I was always looking on the advertisement in the underground for this company and it always make me trust to it. And now I know that it’s not only the words on the banner, they are really keen to help you to find your home♥️!
Ольга · 3 November 2023
★★★★★ 5/5
TrustpilotVery fast
Very fast, you promise, I recommend Erhan Okay.
Laur · 23 March 2023
Agent replied · 23 October 2024
Dear Laur. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future
★★★★★ 5/5
TrustpilotProfessional and genuine
We met Dinesh when viewing properties in Winchmore Hill. He was very patient and understanding as we couldn’t quite find what we were looking for. When we finally found our property, Dinesh did all he could to ensure the process went as smoothly as possible. We were in a challenging chain but he maintained his professional and calm demeanour. One of the nicest and most amenable estate agents we’ve met.
Sanghamitra · 1 June 2024
★★★★★ 5/5
TrustpilotHighly recommend if you’re selling!
Excellent experience selling my property - highly recommend. Stewart and the team were professional, honest and great to work with. Made the selling process easier, kept me informed and were realistic about the valuation and timescales along the way . I moved to MG from a different agent and was so pleased I did!
DP · 19 May 2021
★★★★★ 5/5
TrustpilotGreat service from New Homes
Martyn Gerrard new homes have given me great advice, the service received from Saad, Jessica and Florence has been fantastic. Highly recommended.
Rajaa · 31 May 2024
★★★★★ 5/5
TrustpilotNadia and Anthony were super helpful in…
Nadia and Anthony were super helpful in finding me a flat within my budget and the area I was looking for. Great communication and made the whole process low stress. Would recommend!
Sophie · 31 October 2023
★★★★★ 5/5
TrustpilotI had a dispute with my landlady
I had a dispute with my landlady and a return of my deposit situation. Martyn Gerrard Estate Agents along with the services of TDS (Tenancy Deposit Scheme) settled the dispute amicably.
Claire · 28 September 2024
Agent replied · 23 October 2024
Hi Claire, thank you for your good review. We are pleased that everything was resolved for you.
★★★★★ 1/5
TrustpilotI'd give them a zero if I could
I'd give them a zero if I could, because they do nothing. As managing agents of a residential block where I am a leaseholder, they're not even doing the minimum towards the upkeep of the building. Complaints about their negligence from the people who live there, the neighbours, the local council ....all fall on deaf ears. Professional ghosts.
Jim · 13 December 2024
★★★★★ 5/5
TrustpilotTreon was excellent
Treon was excellent! Communication was excellent, always responded to any questions or queries quickly. Helped with everything I needed. Couldn’t recommend him enough!
Elmedina · 8 May 2024
★★★★★ 5/5
TrustpilotHighly recommend this estate agent
Right from the first meeting with Dinesh from Martyn Gerard, he has been professional, empathetic and pro active. The advice he has given us has been spot on.Everyone that we have dealt with in the Winchmore Hill office has been efficient and helpful.There are many estate agents to choose from in the Winchmore Hill area, but I am so glad we chose Martyn Gerard. In the time since we decided to sell the house the whole family has developed a close relationship with the Dinesh. We trust him implicitly and he is guiding us through this process in a sensitive and thoughtful way. We would highly recommend Martyn Gerard in Winchmore Hill to anyone who is looking for an agency.
Jo · 24 October 2023
★★★★★ 5/5
TrustpilotThey are I think one of the best agencie
And they really deserve
They explained to me what is the best option Because I head some missing stuff To complete the reference..Very professional I highly recommend Thanks again
Timi · 27 March 2024
★★★★★ 5/5
TrustpilotMohammed Amin
We informed property Mohammed Amin of a complaint and he promptly and efficiently addressed the issue. He helped us reach a resolution swiftly and handled everything appropriately. Thanks a lot.
Consumer · 9 October 2024
Agent replied · 23 October 2024
Hi Consumer, thank you for your review and we are pleased to hear that our Property Management Team helped you with a swift resolution.
★★★★★ 5/5
TrustpilotHossein finchley central!
Hossein finchley central!Hossein was a very helpful guy. He explained everything in a very easy way, and he managed to secure the flat for me, and he gave me the keys for the flat the day he promised. He was extremely helpful, polite, professional man, highly recommended. Thank you very much.
Masood · 6 November 2021
★★★★★ 5/5
TrustpilotVery happy with our experience
This is the second time we have used Martyn Gerrard in Barnet. They sold our first house back in 2017 and we were so happy with that experience that we instructed them to sell our current house (October 2023). From the initial valuation visit with Bruvis the whole process has been very straightforward. The team arranged lots of viewings and found us a great buyer. They have been so helpful and efficient and I would highly recommend them to anyone looking to buy or sell a property. I always imagined that selling/buying a property would be very stressful but this has certainly not been the case with Bruvis, Jamie and Anthony.
Carol · 20 October 2023
★★★★★ 5/5
TrustpilotLynsey been fantastic since day…
Lynsey been fantastic since day 1.Really liked the way she sorted all and all available to help.thanks for been so supportive and always with a smile to help
Andre · 7 November 2024
Agent replied · 28 December 2024
Hi Andre, thank you for your good review and it's good to hear our Lettings Team gave you such good support.
★★★★★ 5/5
TrustpilotVery professional and helpful
Very professional and helpful getting the property over the line! Mamun was always available to contact and would highly recommend.
Central · 26 June 2024
★★★★★ 1/5
TrustpilotMartyn Gerrard have been absolutely…
Martyn Gerrard have been absolutely awful as the managing agents of my flat. I currently have no heat and they were informed a few weeks ago that many of the radiators were working after not working last winter. The heat is not working at all now and there is no emergency number to call. Over the two years I have lived here and large number of repairs this property needs, they have barely responded. The heat has never worked properly, the windows have huge gaps, we had an infestation of mice last winter, all winter, we have had leaks, broken toilets, and more. We have barely had responses. When we do, it takes week, sometimes month and sometimes there is no answer at all. They also seem to try find the cheapest companies they can to repair things and those repairs don’t hold up.
TJ · 15 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.