Hamptons Totteridge and Whetstone Sales reviews in Barnet

★★★★★ 5/5

Google

Since Gabriel Farmer has taken over as Head of Lettings, there has been a complete turnaround in customer service, work ethic, accountability and operations. With a much more proactive approach, Gabriel has kept me updated, delivered on what he has promised, and looked out for my interests as a client. The service is now much more in line with what I would expect for fully managed property services, with attention to detail and quality. He has also managed his team effectively, with everyone doing their piece and working in a more joined up fashion. He has strong market knowledge whilst still being willing to accommodate and collaborate. I am pleased Gabriel has taken over, the tone from Hamptons is now more professional, positive, polite and I feel trust is being built.

N · 10 September 2026

★★★★★ 5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

★★★★★ 5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

★★★★★ 5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

★★★★★ 5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

★★★★★ 5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

★★★★★ 5/5

Google

Nicky and Debbie are exceptional. They helped me sell my flat and conducted themselves with professionalism and grace. A BIG THANK YOU to Nicky and Debbie!

Nayan · 7 October 2026

★★★★★ 5/5

Trustpilot

Hamptons Canary Wharf office team

Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.

Damsel · 19 February 2026

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Google

Fantastic branch, the lettings team have been incredibly supportive and kind throughout. A special thank you to Anthony Issacs and Maya Quartey-Papafio for their patience, professionalism, and the genuine care they’ve shown to me and my …

Tanya · 10 October 2025

★★★★★ 5/5

Google

Thank you Debbie for being so helpful and responsive . You made the process as smooth as possible . An Excellent and efficient service . Thank you too Michelle too. I would highly recommend Hamptons as a first time buyer .

Pooja · 8 September 2025

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

★★★★★ 5/5

Google

Even as the buyers, Hamptons and Debbie has been extremely helpful and responsive from the start to the end in moving our transaction forward to completion and beyond in helping us get sorted. Thank you!

Zoe · 1 October 2025

★★★★★ 5/5

Google

I would highly recommend all of the team at Hamptons Whetstone. Thank you to Gabriel, Windsor and Danielle in particular.

Elli · 3 October 2026

★★★★★ 5/5

Google

Being a first time buyer I was nervous going into the process but from the moment we contacted Hamptons to arrange a viewing the team was a delight to work with. I believe estate agents are given a bad rep as Mark was honest and helped manage our expectations from the get go giving us guidance throughout. During the entire process Mark stayed in constant contact touching base weekly with us (I will miss our calls) and the vendor which made the process a less anxious experience than I thought it would be. Mark even saved the day (and our future home) when we had a problem with our mortgage offer and he put us in contact with a mortgage advisor who was able to smooth everything out. We have now been in our new home for a week and will be eternally grateful to Hamptons Whetstone, especially Mark.

Ellie · 25 October 2023

★★★★★ 5/5

Google

I recently sold my property through Hamptons; Totteridge and Whetstone and I am so glad I chose them. I could not have picked a better group of estate agents. They are a professional, cohesive and well organised team. I must give special praise to Debbie, my named estate agent; an exceptional, hardworking and conscientious professional. She has a great work ethic and nothing was too much trouble. There were some setbacks and difficulties along the way but Debbie was supportive, positive and absolutely steadfast. She kept in regular contact with all those involved in the sale of my property (and the purchase of my new home), especially at the end as there was a tight deadline. Thank you all once again, Debbie, Michelle, Nicky, Mark, John and Mariana - you mitigated the stress of moving by providing an outstanding service. I have no hesitation in recommending you to family and friends.

Anne · 25 October 2023

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 1/5

Trustpilot

Sold a house through Hamptons…

Sold a house through Hamptons Salisbury.Extremely poor customer service & experience. Manager was arrogant & the team we dealt with had no integrity about information they advised us . Didn’t tell us that our buyers didn’t have a mortgage even though they’d said they were able to proceed We told them we only wanted cash buyers .. We wanted a quick sale but it dragged on for months . They made excuses & never admitted their wrong doing . Would never use them again .

Sally · 8 July 2023

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Google

Hamptons Whetstone treated us with honesty and integrity. We developed a mutually respectful relationship with Nicola and in particular Debbie who, with her experience and great personality, expertly guided us throughout the whole process. We felt very well managed, valued and looked after. We highly recommend this agency and we would confidently use Hamptons Whetstone again.

Daniela · 28 October 2024

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

★★★★★ 5/5

Trustpilot

Fabulous service

The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.

Clare · 21 February 2026

★★★★★ 5/5

Google

From the moment we found our dream home, right through to the moment we exchanged and all the motions in between we can’t thank Hamptoms enough for providing a service that made a stressful situation feel at ease. A massive shout out to Mark and the whole team for not giving up and ensuring that our dream home is now a reality. We can’t recommend Hamptoms enough! A total pleasure to deal with and only ever a phone call or message away. Thank you!

Claudia · 9 February 2025

★★★★★ 5/5

Trustpilot

Very good service

Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.

Liz · 13 October 2025