Trusted Agent profile · Barnet

Hamptons Totteridge and Whetstone Sales reviews in Barnet

4.3

★★★★★ Great

1,545 reviews across 2 platforms

1370 High Road, Whetstone, N20 9BH, Barnet, N20 9BH

Hamptons's office in Barnet, at 1370 High Road, is rated 4.3 out of 5 across 1,545 reviews on two platforms, including 153 Google reviews rated 4.8.

Google logo

4.8 / 5

153

Reviews on Google

This office

Trustpilot logo

1,392

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Trustpilot

The house we have rented through the…

The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.

Claire · 4 October 2025

5/5

Google

We recently worked with Debbie from Hamptons in Totteridge and Whetstone to purchase our house. Throughout the entire process, she was very patient with us, our surveyors, and our builder. She also diligently followed up with all involved parties to ensure that progress was continually being made towards completion. Debbie provided us with useful and relevant contacts, and we very much appreciated her design suggestions for the property! When the time comes to sell, we will be looking forward to working with her again as the sellers.

Vimal · 25 August 2024

Agent replied · 24 October 2024

Hi Vimal! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Fantastic branch, the lettings team have been incredibly supportive and kind throughout. A special thank you to Anthony Issacs and Maya Quartey-Papafio for their patience, professionalism, and the genuine care they’ve shown to me and my family. I’d absolutely recommend them to friends and family, and wouldn’t hesitate to use them again.

Tanya · 26 July 2025

Agent replied · 8 October 2025

Thank you for the amazing review! We are thrilled to hear that our lettings team, specifically Anthony and Maya, went above and beyond to provide support and kindness. We truly appreciate your recommendation and can't wait to work with you and your family again in the future. Kind regards, Lucy Mawer, Customer Feedback and Support Team

4/5

Trustpilot

I had a really great experience with Grace

I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.

N/A · 10 September 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion. Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference. Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.

5/5

Trustpilot

Danish is by far the most helpful…

Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!

Niki · 21 November 2025

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Trustpilot

Hamptons Canary Wharf office team

Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.

Damsel · 19 February 2026

4/5

Trustpilot

Patryk has been helpful and efficient…

Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.

Tim · 12 March 2026

5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated. Thank you again for your review and for choosing Hamptons.

5/5

Google

Thank you Debbie for being so helpful and responsive . You made the process as smooth as possible . An Excellent and efficient service . Thank you too Michelle too. I would highly recommend Hamptons as a first time buyer .

Pooja · 8 September 2025

Agent replied · 22 September 2025

Thank YOU for choosing Hamptons as your first time buyer! We're thrilled to hear our team, especially Debbie and Michelle, provided excellent and efficient service. We take pride in making the process smooth for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Even as the buyers, Hamptons and Debbie has been extremely helpful and responsive from the start to the end in moving our transaction forward to completion and beyond in helping us get sorted. Thank you!

Zoe · 1 October 2025

Agent replied · 8 October 2025

Thank you for your kind words! We are thrilled that you had a positive experience with our team. It was a pleasure working with you and we are always happy to help our customers every step of the way. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Being a first time buyer I was nervous going into the process but from the moment we contacted Hamptons to arrange a viewing the team was a delight to work with. I believe estate agents are given a bad rep as Mark was honest and helped manage our expectations from the get go giving us guidance throughout. During the entire process Mark stayed in constant contact touching base weekly with us (I will miss our calls) and the vendor which made the process a less anxious experience than I thought it would be. Mark even saved the day (and our future home) when we had a problem with our mortgage offer and he put us in contact with a mortgage advisor who was able to smooth everything out. We have now been in our new home for a week and will be eternally grateful to Hamptons Whetstone, especially Mark.

Ellie · 25 October 2023

Agent replied · 24 October 2024

Thank you for your positive feedback of Hamptons Estate Agents Totteridge and Whetstone. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

I recently sold my property through Hamptons; Totteridge and Whetstone and I am so glad I chose them. I could not have picked a better group of estate agents. They are a professional, cohesive and well organised team. I must give special praise to Debbie, my named estate agent; an exceptional, hardworking and conscientious professional. She has a great work ethic and nothing was too much trouble. There were some setbacks and difficulties along the way but Debbie was supportive, positive and absolutely steadfast. She kept in regular contact with all those involved in the sale of my property (and the purchase of my new home), especially at the end as there was a tight deadline. Thank you all once again, Debbie, Michelle, Nicky, Mark, John and Mariana - you mitigated the stress of moving by providing an outstanding service. I have no hesitation in recommending you to family and friends.

Anne · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review Anne. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

5/5

Google

We recently bought our home through Hamptons Estate Agents, and the experience was genuinely excellent from start to finish. The whole team was professional, responsive, and kind throughout the process. They kept us updated at every stage, were always patient with our questions, and went out of their way to make sure things moved smoothly right up to completion. Buying a home can be stressful, but their calm and friendly approach made a huge difference. We’re truly grateful for their support and would wholeheartedly recommend them to anyone looking to buy or sell a property. We're especially grateful to Debbie for being so caring and patient with us throughout the process.

Hossein · 6 October 2025

Agent replied · 8 October 2025

Thank you so much for your kind words! At Hamptons Estate Agents, we strive to provide nothing but the best for our customers. We are overjoyed that you had such a positive experience with our team and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

A different Hamptons branch handled the sale of my previous home and they were excellent throughout. Unfortunately, my experience with the Totteridge branch, during the purchase of my new property, was the opposite. In particular, my dealings with Debbie, who represented the sellers, were consistently unpleasant. Her manner came across as unnecessarily antagonistic and condescending, which felt both disingenuous and insulting. It’s disappointing because it does not reflect the high standards I’ve experienced elsewhere within the Hamptons network. Based on this interaction, I would not choose to instruct the Totteridge branch.

AS · 24 September 2025

Agent replied · 8 October 2025

Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate

1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

Hamptons Whetstone treated us with honesty and integrity. We developed a mutually respectful relationship with Nicola and in particular Debbie who, with her experience and great personality, expertly guided us throughout the whole process. We felt very well managed, valued and looked after. We highly recommend this agency and we would confidently use Hamptons Whetstone again.

Daniela · 28 October 2024

Agent replied · 11 November 2024

Thank you for your wonderful review Daniela. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

5/5

Trustpilot

Fabulous service

The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.

Clare · 21 February 2026

5/5

Google

From the moment we found our dream home, right through to the moment we exchanged and all the motions in between we can’t thank Hamptoms enough for providing a service that made a stressful situation feel at ease. A massive shout out to Mark and the whole team for not giving up and ensuring that our dream home is now a reality. We can’t recommend Hamptoms enough! A total pleasure to deal with and only ever a phone call or message away. Thank you!

Claudia · 9 February 2025

5/5

Trustpilot

Very good service

Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.

Liz · 13 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons Totteridge and Whetstone Sales

How many reviews does Hamptons Totteridge and Whetstone Sales have?

Hamptons's Barnet office has 1,545 reviews across two platforms: 153 on Google, 1,392 on Trustpilot (across the whole business).

What is Hamptons Totteridge and Whetstone Sales's rating?

Hamptons Totteridge and Whetstone Sales is rated 4.3 out of 5 across all 1,545 reviews, and 4.8 out of 5 on Google from 153 reviews.

Where is Hamptons's Barnet office?

Hamptons Totteridge and Whetstone Sales, 1370 High Road, Whetstone, N20 9BH, Barnet, N20 9BH.

The Trusted Agent

Is this your office? Claim your page.