Trusted Agent profile · Barnet
★★★★★
450 reviews across 2 platforms
811 High Road, London, N12 8JT, Barnet, N12 8JT
Foxtons's office in Barnet, at 811 High Road, is rated 4.1 out of 5 across 450 reviews on two platforms, including 286 Google reviews rated 4.6.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotI was assisted by the agent Noah
I was assisted by the agent Noah; from the very first house I visited, he provided support and constantly sent me options. Excellent service.
Hi Talisson, Thank you for your review. We're pleased our team kept you updated with options from the start of your search and that you found the service helpful. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
TrustpilotNathan was my advisor and he did all…
Nathan was my advisor and he did all for our comfort.
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
GoogleWe had a good experience with Foxtons North Finchley. The whole process was smooth and well organised. We especially want to highlight agent Luca, who supported us from start to finish. He was always helpful, quick to respond and explained everything clearly. Thanks to him, everything felt much easier😊 …
Thank you for the thoughtful feedback. We're glad the process felt organised and that our team provided clear guidance and timely support throughout. Sophie, Foxtons North Finchley Estate Agents Get it done with London’s number 1!
5/5
GoogleI recently sold my freehold property at 89 Monks Ave, and I want to take a moment to commend Ivan Ninkovic and his negotiator, Dean Ramey. From the initial consultation to the closing of the sale, their professionalism was evident every step of the way. They handled all the details efficiently, making sure that the process was smooth and timely. Ivan and Dean were always available to answer my questions and provide updates, which put my mind at ease during what can often be a stressful experience. Their in-depth knowledge of the local market and their strategic approach to marketing my property contributed significantly to a successful sale. I appreciate their dedication and hard work. I highly recommend Ivan Ninkovic and Dean Ramey for anyone looking to buy or sell property, they truly managed the entire transaction perfectly!
1/5
TrustpilotIncompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
1/5
TrustpilotNew X Foxtons is appalling
New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.
5/5
GoogleGreat service received by Sean and team in renting out my property. It was listed with other agents too however it was Sean and team at Foxtons North Finchley that came through with a selection of prospects and won the tenants for me. Thanks Sean
5/5
GoogleHuge thanks to Sean from the Foxtons North Finchley office. As the Lettings Manager, Sean was incredibly professional and efficient in helping us find the perfect tenants in no time. The moment we informed him that our previous tenants were moving out, he took immediate action and delivered a fantastic outcome for us. Being a landlord can come with its fair share of worry and stress, especially when it comes to securing new tenants while keeping finances on track. However, Sean's expertise and smooth handling of the entire process made everything completely hassle-free. We are extremely pleased with the service he provided and couldn't be happier with the result. Billy & Rachel
5/5
TrustpilotThe agent
The agent, Hamad was brilliant.
5/5
TrustpilotFoxtons Estate Agents
My experience with Foxton's has been absolutely fantastic. Lauren always goes over and above to help me find my next home : from arranging multiple viewings to answering my (many!) questions, nothing is too much trouble. I feel very well looked after and I can truly recommend her friendly and professional service.
2/5
TrustpilotPriorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
1/5
Trustpilotnightmare agents
nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.
5/5
GoogleI struggled to find a buyer for my flat for about 3 years, but I switched to Foxtons and they found one within a couple of months. Dean did a fantastic job of managing a really demanding leasehold transaction. It’s worth the fee. Thank you!
We’re glad our team could help you secure a buyer after such a long search and guide the process through a complex transaction. Thank you for your kind review. Sophie, Foxtons North Finchley Estate Agents Get it done with London’s number 1!
1/5
TrustpilotThey take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
5/5
GoogleI had a great experience working with Stella when purchasing my home. She was professional, responsive, and very helpful throughout the whole process. Buying a house can be stressful, but she always kept me updated.Her support from start to finish made a big difference.
Thank you, Joana. We’re delighted that the buying process felt smooth and supported from start to finish. Sophie, … More
5/5
GoogleLubna from the agency was the best. She is a real professional, offered me a range of options, explained all I had to know thoroughly and patiently. And not less importantly, it was such fun spending time with her during the viewings. Thank you Lubna, continue being so super cool.
Thank you Michal Reller for your review. Sophie, Foxtons North Finchley Estate Agents Get it done with London’s number 1!
5/5
TrustpilotHad an amazing viewing experience with…
Had an amazing viewing experience with Krishna, would definitely recommend her to everyone!!
Hi Nimisha, Thank you for your feedback. We’re pleased to hear you had a positive viewing experience with our team and felt well supported. We really appreciate your recommendation. Alex, Foxtons Get it done with London’s number 1!
5/5
GoogleJordan was enthusiastic, friendly, positive and very supportive, starting from when my viewing was confirmed, until I received the keys. I have contacted many agents in the past few weeks to find a suitable property, but Jordan truly stood out from the rest from our first call. Thank you Jordan for the pleasant experience.
Hi Baadr Alwheepy, Thank you for your review and for choosing Foxtons North Finchley Estate Agents for your property search. We are glad to hear you had a pleasant experience! Sophie, Get it done with London's number 1!
5/5
GoogleLubna is the loveliest and most responsive agent I have ever seen. She is perfectly capable of finding a property that matches your needs and don’t waste your time by arranging viewings that are unsuitable for you. It was very nice meeting her while looking for our first home in the UK.
Hi Paniz Motaghi, We are happy to hear your property search went well, and thank you for your review! Sophie, Foxtons North Finchley Estate Agents Get it done with London’s number 1!
5/5
TrustpilotI had an amazing viewing experience…
I had an amazing viewing experience with Krishna. I would definitely recommend.
Hi, Thank you for your review. We're pleased you had a good viewing experience with our team and appreciate the recommendation. Alex, Foxtons Estate Agents Get it done with London’s number 1!
1/5
TrustpilotI rented a flat in Richmond through…
I rented a flat in Richmond through Foxtons. While I want to acknowledge that Ciara DuPont was professional and genuinely tried to help, my overall experience with the lettings team, particularly Margot Redpath, was very disappointing.
5/5
GoogleWent on a viewing with stella a few days ago, unfortunately we found our dream home with another agent but although we went out with a few nothing compared to her customer service! 10/10 recommend, thank you stella!!
Thank you for the kind words. We're glad the service stood out during your viewing, even though you found a home elsewhere. Sophie, Foxtons North Finchley Estate Agents Get it done with London’s number 1!
5/5
GoogleI have to say that at a very stressful time for us Foxtons have gone above and beyond. We viewed properties with James from the Angel office and Mirvana from the crouch end office and they both showed us a number of lovely properties but we have to praise Jonathan Bikoko from Finchley for showing is the one we fell in love with. Jonathan was very professional and listened to exactly what we were asking for. Jonathan kept us informed of everything happening and made sure it was completely stress free. I cannot recommend Foxtons enough. Customer service was 5* at all the branches we had viewings with. Today we moved in to a beautiful new home and we have Jonathan to thank for that.
Hi Claire, we are delighted to hear that James, Mirvana, and Jonathan have gone above and beyond to help you find a property that meets your needs. Thank you for the review, and all the best in your dream home!
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