Trusted Agent profile · Barnet
★★★★★
2,171 reviews across 3 platforms
18 Central Circus, London,, NW4 3AS, Barnet, NW4 3AS
Dexters Hendon Estate Agents's office in Barnet, at 18 Central Circus, is rated 4.4 out of 5 across 2,171 reviews on three platforms, including 313 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
313
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,856
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotGeorge Bromage was very helpful
A huge thanks to George Bromage in the Management Team for all of his efforts! He is always responsive and helpful.
Dear AR, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent manager
I am so pleased Joe Hogg takes over my renting case. He is very efficient with really good communication which I can trust him with confidence.A special thank to Joe again Definitely highly recommended to friends and relatives.
Dear Siu Ling, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotProfessional and tenacious
Most people think that estate agents take photos of their houses, show a few people round and then sit there and wait for the money to roll in. As an agent of 20 years' experience I can assure you that is not the case. Getting the buyer is the easy part. The hard part is holding a chain together and working with everyone else to get to an exchange. I was recently in a chain with Alistair and, had it not been for his tireless prodding, nudging and cajoling, the sale would not have happened. In estate agency we play the long game so if you want a professional agent use Dexters.
Dear Nicole, Thank you for taking the time to leave a wonderful 5 star Google review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the Property Management Team in Dexters Teddington. Thanks to Donalina and Bethany for all their help.
Dear Macca2509, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSale of a Flat
Dexters efficiently arranged for a number of viewings of my flat when it was placed on the market. When those did not produce any offers, they gave me helpful advice about the level to which to reduce the selling price. They were patient and persistent throughout a few more twists and turns in the whole process, which lasted several months. In summary, I thought the people I dealt with were very competent in what they did, and also genuinely wished to do the best they could for me as an individual customer.
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleI'm not sure why our experience was unique with reference to the other reviews here, but I can confidently say this has been the worst agent and selling experience I have ever dealt with. Poor communication, no initiative to chase, and a general lack of drive meant that DM were unable to secure a sale in 6 months. Considering the onboarding promises, above market percentages and contract lengths, we expected more. We have since parted ways, but I am still at a loss as to why the process was handled so poorly. Given the current economic climate, their failures will end up costing us thousands. Avoid at all costs
Dear Richard, I am concerned to read your comments and have passed them to the Director of our office. I am sorry your experience with us has not been as we would have expected and someone shall be in touch with you shortly. Please do not hesitate to contact us again in the future. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotLacks understanding
Avoid, tried to force us to put in an offer after only a few hours without viewing property. Stated landlord needed our offer in despite only one other offer being put forward and viewing booked for next morning! Attempted to force us into 36 month contract 'to be picked' for a rental property. Even in the current London rental market craze, it's uncalled for and gross.The company lacks professionalism and understanding. Didn't feel 'adequate' as mature students requiring a HMO. Will not be using again.
Dear Emily, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBest agency and consultant
We have just found our new apartment via Dexters Tower Bridge! I would like to recognize Konrad Holewa who has managed the process and made the experience of renting a new flat very easy. He was arranged an extra viewing for us when we requested it, he has provided us clear guidance on what is needed and he has always replied to our requests and questions swiftly. I highly recomment Konrad and Dexters Tower Bridge!
Dear Iulia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWonderful service!
Myra and team have managed my rental property for years now and always provided a professional and timely service. Recommended to all.
Dear Shane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBattersea Branch - Vicky
Vicky at Dexters Battersea has been very helpful in setting up our tenancy, and answering our queries on the property
Dear Tom, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotSuccessful tenancy renewal
A big thank you to Anthony Grundy for his good advice and for taking the time to carefully negotiate a rent increase with a longstanding tenant.
Dear Alison, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotStranger walked into my room while i was sleeping
1. Dexters gave keys to ‘maintenance worker’ to check our bathroom without letting us know so I was sleeping naked when he walked into my room.2. Landlord attempted to charge us £500 damge cost for a small 2 bed flat 2 months after we moved out, some dents they showed us were already there when we moved in, clearly indicated in our check-in report.3. They claimed meters are professionally managed by Dexters but when the energy supplier charged us after repairing the electricity meter, Dexters refused the responsibility to pay us back. After my own investigation with the energy supplier, I found out that the landlord used a ‘substitute meter’ instead of a legitimate meter. We tenants clearly are not responsible for paying the replacement of a knock-off. We have moved out for more than 3 months and this issue is still not resolved yet.4. It has been more than 3 months since we moved out and still haven’t received our deposit back.(Once they phoned us early in the morning which woke us up, just to ask whether we have set up an account with Thames Water -6 months after we moved in)
Dear Sara, I am concerned to see your 1 star review. Please can you contact myself asmachughtai@customerrelationsteam.co.uk and I can look into this further for you. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMyra is my “go to” contact
We have rented our house for 8 years now and Myra has always been my “go to” contact. She has consistently responded to any queries quickly, liaised with our tenants and sorted any repairs needed with timely and well priced solutions and recently managed the process of disposing of some furniture and acquiring new to suit our new tenants. She makes owning and letting a property from overseas very viable.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotUnresponsive landlord and no solution from Dexters
They need to be more selective with the landlords that they work with. We have been waiting for the landlord to approve something for 4 months. Apparently the landlord hasn’t replied in 4 months. Dexters says they can’t do anything without landlord approval. This has been an awful experience so far.
Dear Claudia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
TrustpilotEfficient Team members
We had an issue in the flat and I have to say that once you get in touch with the right team members they are very helpful ,in our case Lesley A. and Chris MC ,so a huge thank you to both for their help and support .
Dear Chris, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations
1/5
TrustpilotI am tenant that had complaint since…
I am a tenant that had complained since April , ( now it’s Christmas ), about a room that’s too cold even though heating full on . In November they fitted supressors to the window but nothing changed . Complained by mail 3 times . Workers finally came 2 weeks ago and said it’s the walls facing outside without insulation. I wrote to them after they came ( around 8 days later ) . They said they have not had workers come even though they did , and that if I wish they will allow me out of my contract ! Absolute joke . They do this so I will have a cold Christmas . The room is not inhabitable as the inside walls measured by there workman showed 12 degree , mold has got everywhere including bed linen . They should have offered me money off until room walls fixed so that room is usuable and discount as my heating has gone through the roof . I have been left no option so have instructed a solicitor to deal with it on my behalf
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotJadasa Andjadiumi
Jadasa efficiently and effctively resolved an error on the deposit return and was open, honest and an excellent communicator. Thanks Jadasa.
Dear Trevor, Thank you for taking the time to leave a wonderful 5* Google review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDouglas Martin have been a joy to work with from start to finish. I had the pleasure of dealing with Mr R Picton, who was there constantly supporting myself throughout the process, and couldn't recommend him enough. He was a very hands on estate agent who did everything to ensure that the process went through smoothly, from liaising with the solicitors and vendors to ensure a quick sale. Our family and friends have been very impressed with the efficiency of our new property purchase however, most of it has been down to Mr R Picton's efforts and ability to say the correct thing to the correct person at the correct time. Big thanks to Douglas Martin Hendon. Kian F
5/5
TrustpilotGreat work!
Dexters have been fully managing my property since 2013. Always helpful and quick to respond. Josh Moody has been looking after my recently and has been a pleasure to deal with.
5/5
TrustpilotAlistair was great
Alistair was very helpful in assisting the sale to proceed to exchange and completion quickly despite there being various issues involved in the sale.
Dear Jo, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPoppy was great!
Poppy was amazing whenever we contacted her.She always kept us up to date and took onboard our requests. Wish more estate agents had the work ethic Poppy does!
Dear Laura, Thank you for your kind comments regarding Poppy and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience with Dexters and Konrad
Great experience with Dexters. Had a great first impression with the listings they had on the website. Got the flat sorted in just 4 days from the viewing date. Konrad has especially been helpful to me and my partner. Met him at the viewing. Easy to talk to and incredibly efficient. He was always available for any questions we had and kept us updated throughout the process. Amazing experience altogether. Highly recommend the service.
Dear Priyanka, Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotWhat a wonderful choice I made.
What a wonderful choice I made.I used Dexters Clapham (Abbeville Road) to sell my house. Jake, John and their team were highly professional, the communication was excellent (always available to help and to resolve some issues) with me, the buyers and the lawyers involved. I highly recommend Dexters!!!
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotStaff are very helpful and…
Staff are very helpful and knowledgeable. My query was answered quickly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Dexters Hendon Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Dexters Hendon Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
Yes. Dexters Hendon Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
