Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave spent a quite a few weeks looking…
Have spent a quite a few weeks looking for a new place, Dexter’s have been a pleasure to work with especially Jude from the Islington office. Really nice guy and more than happy to help. Highly recommend. Harry dad
Harry · 17 May 2022
Agent replied · 25 October 2024
Dear Harry, It’s great to hear that you have had a brilliant experience with our Islington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleWorking with Dexters has been a costly and extremely bad initial experience, DO NOT WORK with Georgia and Anthony, it has been an incredibly terrible experience, constant reassurance from them and nothing but back outs and disappointment, with all costs left to me, DO NOT WASTE YOUR TIME OR MONEY WITH THEM
Bho · 15 November 2025
★★★★★ 5/5
TrustpilotDonalina has great customer service skills
Donalina is very helpful, her customer service is great and trustable.
Ana · 3 July 2024
Agent replied · 25 October 2024
Dear Julio, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotDonna is really professional and able…
Donna is really professional and able to understand our needs as tenants. Quickly replies to emails and always does her best to help.
Alexandra · 26 October 2023
Agent replied · 25 October 2024
Dear Alexandra, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotHarassed and threatened by this company. Do not use!
The police are currently investigating my landlord for threatening behaviour and harassment. I have never dealt with or spoken with Dexters company before, yet they emailed me twice, claiming we'd conversed and agreed on a tenancy termination date. This is libellous, we have never spoken in this capacity! They have even issued an invalid eviction notice. I fully intend to add them to the original police report against my landlord and his agent and report them to Property Ombudsman. Trading Standards next!Do not use them!
Michelle · 8 February 2023
Agent replied · 25 October 2024
Dear Michelle, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra is an outstanding agent
Myra is an outstanding property manager, who responds well to all issues including maintenance, renewal of letting contracts and new tenants. Highly recommended.
James · 25 October 2023
Agent replied · 25 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSurprisingly decent for renters
Zelda Carr has been very helpful at Dexters, as has Mohammed Amin and various others. They respond quickly to problems and are trustworthy.
Sam · 25 October 2023
Agent replied · 25 October 2024
Dear Sam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotVery friendly and quick
Very friendly and quick estate agents. especially Natasha Bedenik. Always available by email and phone. I would recommend them above other estate agents.
GL · 25 October 2023
Agent replied · 25 October 2024
Dear GL, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJoe and team have been excellent
Joe and the team have been excellent start to finish in helping us let our property. Fantastic choice of tenants appreciate the continued support from Dexters.
Chris · 8 August 2023
Agent replied · 25 October 2024
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Notting Hill continue the great work
Have posted previous great reviews of Dexters Notting Hill office, but just wanted to say again how well they've worked in finding me my new tenants and giving a me a lot of help sorting out some urgent works which needed completing over the difficult Christmas period. I've found both their Lettings Agents and Management Depts continue to go to great lengths to smooth the way for landlords!
Alison · 2 January 2024
Agent replied · 25 October 2024
Dear Alison, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service again
This is the second time I gave a review to this company. Same good service as my previous review. I would like to give a shoutout to the Senior Property Manager, Petros Giorganios, who promptly helped me to fix my apartment closet after a phone to him. The issue was fixed after 2 days of the phone call.
Ken · 18 July 2024
Agent replied · 25 October 2024
Dear Ken, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotNice people but they don't do anything…
Nice people but they don't do anything unless you constantly chase them. For example they've owed me money for over 4 months now, every time I chase I get an excuse followed by a statement that it'll happen in X days. It doesn't happen so I chase again, repeat, repeat. Was similar when I was in one of their flats, the first visit for an issue or maintenance would be arranged quickly, then follow ups to actually fix the issue would not happen until I chased them.Pretty disappointing
Gordon · 2 February 2023
Agent replied · 25 October 2024
Dear Gordan, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 2/5
TrustpilotI have always been pleased with my…
I have always been pleased with my local Douglas Martin in Hendon, but I didn't realise they have been taken over by the large company Dexters. Now it seems to be more about their own performance than customer satisfaction. As a landlord with rising prices I was adamant that I only wanted a fixed priced one year contract, while they kept pushing two years. Not that I am unreasonable and overpriced. But I need the option to slightly raise. Yet somehow I ended up with a two year fixed contract. How? I was travelling with bad WiFi and on the day they sent through the contract to sign I was on a boat and could only click quickly and return. I didn't realise I'd signed for two years! Nor did they tell me until a two year bill arrived. Now I have a tenant who phones regularly about everything and anything and I'm stuck for two years! I spoke to another landlord who was also unhappy as he ended up with two years. They also pushed like mad for extras like management etc. To make matters worse after taking the first month for their fees they hounded me for another £125 threatening a debt collector. Sadly I would not use them again.
Laura · 2 February 2023
Agent replied · 25 October 2024
Dear Laura, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. They shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKelly and her team are great!
Kelly and the team at Dexters have always been so helpful and brilliant. Very responsive and positive. We have been very impressed. Thanks!
Consumer · 20 October 2023
Agent replied · 25 October 2024
Dear Consumer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotZendeca Sinclair- Battersea branch.
Zendeca was super helpful in our transition and move from Australia. She was thorough, professional and reliable. I would highly recommend her services!
Jordan · 19 October 2023
Agent replied · 25 October 2024
Dear Jordan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilotfully managed carefree letting with Dexters Kingston office
We have been letting our property on a fully managed basis through Dexters Kingston Office. Sonia De Abreu and her term have helped us managing our property for almost two decades by now, and when they say its fully managed, they mean it. It is basically carefree for us, and they tidy up all the loose ends associagted in dealing with tenants requests. Differents sections of Dexters work seamlessly, valuable advice and solutions seems just a phone call away for us.
Mike · 30 January 2023
Agent replied · 25 October 2024
Dear Mike, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair Maclean…
The assistance from Alistair Maclean made this transaction much smoother and job as Conveyancer much easier to satisfy my clients expectations. I look forward to working with Dexters again in the future.
Malaika · 26 January 2023
Agent replied · 25 October 2024
Dear Malaika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We look forward to working with yourself again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service!
I have been extremely impressed with the service I have received from Dexters Teddington during my recent rental search. Sebastian has been my main contact and has been very responsive, helpful, friendly and patient with my many questions! Thank you
Customer · 17 February 2022
Agent replied · 25 October 2024
Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotLondon Bridge Branch Caused Two Aborted Sales
We appointed the London Bridge Branch to market two of our properties for us.A guy called Magnus managed to find prospective buyers and immediately against my explicit instructions not only stopped marketing the properties but completely took them off the market.One prospective buyer changed their mind and the other knowing that the place has been taken off the market dropped the agreed price by £6k.I told them and Dexters to take a hike.The directors at Dexters shamelessly made up excuses and Magnus became a manager!!DO NOT TRUST THIS FIRM.I have been in the property business for over 25 years and have never seen such outrageous misconduct.PS. The comment below is an attempt to neutralise my experience and comments made here.I made a subject access request and it was proven that our properties should not have been taken off the market.The directors blamed it on a "glitch in the system"!!
Nice · 24 January 2023
Agent replied · 25 October 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Donalina and Josh
Thanks to Donalina and Josh from Property Management, our issues were quickly resolved!
TBMAD · 18 May 2024
Agent replied · 25 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotJessica-Joy Beau-Wright was very…
Jessica-Joy Beau-Wright was very helpful. She put the wheels in motion very swiftly to start getting things done with our property!
Kate · 30 November 2023
Agent replied · 25 October 2024
Dear Kate, Thank you for taking the time to leave a wonderful 5* Google review. Jessica-Joy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Services
David Hughes, Anthony Barnes and Lily in Lettings were exceptional. I am looking for a property to rent and all the above were extremely helpful, professional and reassuring. Thank you so much. I would highly recommend.
Catherine · 19 August 2022
Agent replied · 25 October 2024
Dear Catherine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
Trustpilotnot competent, lack law knowledge
I would definitely not recommend Dexters, as their service is terrible and far from respecting the law. The employees seem to lack expertise and knowledge.We have rented out an apartment in Ada Place near Broadway Market. It happened several times when the flat was about to sell, that the agents illegally came to the flat with potential buyers without notifying us in advance, or telling us only a few hours in advance. Once, I have been working from home and the agent came to the flat without 24-hour notice and tried to kick me out of the flat for the time of the viewing. I did not call the police as I couldn't bother because I was busy. Not only did he proceed to the viewing when I was working from home, without our permission, but he shouted at me, and disturbed my normal life and work. Moreover, the place wasn’t maintained by them, as required by law during our tenancy when things were broken or in bad condition like moulds, rusty handles or paint coming out of the wall. Now, when together with my flatmates we moved out from that flat on 19 Dec, as we found a much better place, we still didn't get any deposit back for more than month after moving out. Also, Dexters agent, Fahima Miah doesn't want to provide us with any information about the deposit scheme, which is also illegal.Dealing with Dexters is just such a pain, and if you don't want to be involved in any legal cases, I would recommend you stay far away from them.
Joanna · 20 January 2023
Agent replied · 25 October 2024
Dear Joanna, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. Kind regards, Asma Chughtai, Customer Relations Tea
★★★★★ 5/5
TrustpilotDonalina from Dexters Teddington
My experience of work with Donalina is very positive. She is very responsible and professional, answered my emails very prompt.
Igor · 22 December 2023
Agent replied · 25 October 2024
Dear Igor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.