Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPetros has been very responsive and…
Petros has been very responsive and helpful during this time of me settling down into my new accomodation. I am grateful for his help.
Aayam · 2 May 2024
Agent replied · 25 October 2024
Dear Aayam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have had an excellent experience…
I have had an excellent experience renting a beautiful home with Dexters in London. Unlike other agencies, Dexters demonstrates care and attention through prompt correspondence, understanding of my needs as a tenant and delightful customer service. Any flat or house will have some problems, the rest of a rental agency is the quality and timeliness of their service. Dexters has exceeded my expectations in both areas. When I moved in and observed the house not up to the post move clean I was expecting, Dexter’s had cleaners there in a matter less than two hours, rather than a day or more. When I needed blinds fixed they maintained proactive communications with me. And finally a fault in the washing machine was handled in no time. I am delighted that I will be renting with Dexter’s for at least another two years. Catherine M. in particular is super friendly and kind. Thank you so much!
Gabriella · 12 November 2023
Agent replied · 25 October 2024
Dear Gabriella, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 3/5
TrustpilotI am a client of 2 Dexters branches
I am a client of 2 Dexters branches. One works very well because there is an individual who can take responsibility and get things done. 5 stars. At the other branch, I have no single contact and when I call the letting branch they say maintenance is not their responsibility (despite being the managers) and I am referred to the property management people (not sure where they are located ) but then still no single person takes responsibility. It can be a very trying experience finding someone who will actually do anything to help
Andrew · 12 November 2023
Agent replied · 25 October 2024
Dear Andrew D, Thank you for providing further information so that I can locate you on our system. I am sorry to read your review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team.
★★★★★ 5/5
TrustpilotDexters Property Management
Dexters have been fully managing our property since August have done a great job. We, unfortunately, had a major leak that damaged the property all the way from the top floor to the lower ground floor, and this was just five days before the new corporate client was supposed to move in. The team too swift action to get the house ready for the tenant to live in while the longer term damage could be repaired. They even worked with our insurance company to process the claim. It has been a very stress free (despite the extent of the damage) and hands off experience for us. We are very pleased we handed over the management of our property to Dexters.
Deeti · 12 November 2023
Agent replied · 25 October 2024
Dear Deeti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotRachel Mc - Property Management in North London
I would like to thank Rachel Mc for being so helpful and responsive. Her help and support are invaluable and she is definitely an asset to the Property Management team in North London
Jana · 18 October 2023
Agent replied · 25 October 2024
Dear Jana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do not hesitate to contact us. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing service from Kennington
Amazing service from the team in Kennington; an especial shout out to Nathan and Dominic. Their skill and diplomacy is second to none, they followed though every day on my sale, all the way to completion. I couldn't have achieved this sale without them. Highly recommended.
Yaswu · 15 July 2022
Agent replied · 25 October 2024
Dear Yaswu, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters in Muswell Hill. A clueless organisation that have little knowledge about managing period property
Dexters in Muswell Hill, north London took on the management and major works of a grade 2 block. They sold themselves on their expertise of managing historical properties. They recommend surveyors and contractors suitable for the task of major works. In a nutshell, a clueless organisation with zero knowledge of lime mortar Flemish bond buildings. They added zero value and in some aspects destroyed value to the block by the cowboys they recommend.
Justin · 9 April 2024
Agent replied · 25 October 2024
Dear Justin, I am sorry to read your 1* review comments. I understand you are already in contact with our Director of Building Management. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotWorking with dexters makes my working…
Working with dexters makes my working environment really smooth and easy, they are always organised and on top of things, any issues or problems they always have a solution, also claire from management is always approachable and if there is anything we need or any support or guidance we need she will go over and beyond to help us, working closely along side management team colleagues like graziana, angelo and noura has really made my experience working with dexters great and enjoyable at times as they are always knowledgeable with every barrier we face with move ins, the whole team are great to work with.
Clean · 8 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotClaire Gallagher- Doherty at Dexter's…
Claire Gallagher- Doherty at Dexter's is a property manager second to none. As well as providing an excellent service to me as a landlord, looking after my properties superbly, finding excellent tenants and responding swiftly and efficiently to any of my queries, she also goes the extra mile to look after my tenants too. In recent times, with the economic crisis affecting us all, she works tirelessly to ensure that both my tenants and I have the best service. I cannot recommend her highly enough.
Mike · 7 November 2023
Agent replied · 25 October 2024
Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe needed to replace the tenants in our…
We needed to replace the tenants in our flat. Rhys Davies was fantastic in getting a good replacement in a difficult market. Friendly , cheerful and efficient he worked extremely hard on our behalf. We are so grateful. Sylvia Peile
Sylviapeilebtinternet.com · 30 March 2023
Agent replied · 25 October 2024
Dear Sylvia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been working with Emily from the…
I have been working with Emily from the Hackney branch at Dexters, who has been professional, helpful, and quick to resolve our issues with our new property. Thanks Emily!
Lauren · 13 January 2024
Agent replied · 25 October 2024
Dear Lauren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotI made the mistake of trusting Dexters…
I made the mistake of trusting Dexters again after an initial incident where pure profit over people made me wish I never encountered them, but I loved the look of a place being advertised and couldn't help but at least attempt to see if it was right for me. In the end not only was it a "bait and switch" the property being advertised was already off the market but I 1- got inedadted with irrelevant properties in my inbox 2- was stood up at a viewing that was scheduled and 3 had all of my communication preferences ignored. I won't fall again for the trickery and horrificly unprofessional conduct of Dexters again.
Tom · 4 November 2023
Agent replied · 25 October 2024
Dear Tom C, I am sorry to read your 1* review comments. I have passed them to our Sales Manager as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Donalina
I would like to give thanks to Donalina for her well organized and timely service when viewing, and showing continued kindness and support throughout the arduous maintenance issues. Thank you Dona.Kind regards, Jaesun
Jae · 10 October 2023
Agent replied · 25 October 2024
Dear Jae, We appreciate you taking the time to leave a great review regarding your experience with Donalina, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAlistair at the Hampton Office was…
Alistair at the Hampton Office was extremely helpful in assisting us on a recent transaction involving a long chain of properties. Nothing was too much trouble, Alistair was professional and supportive throughout.I look forward to working with Alistair and his colleagues again in the future.
Jennifer · 31 October 2024
★★★★★ 5/5
TrustpilotI have to say Nadia was super amazing
I have to say Nadia was super amazing, she helped us a lot, it felt like she truly cared and tried her absolute best! We couldn’t have done this without her! And are super grateful
Gili · 17 August 2023
Agent replied · 25 October 2024
Dear Gili, We really appreciate you taking the time to leave such lovely comments about Nadia. She will be so pleased to read your 5 star review. Please do not hesitate to contact the Dexters team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotNina Gallagher at Dexters did the sales…
Nina Gallagher at Dexters did the sales progressing on my sale and purchase and was excellent. I really felt she worked on my behalf. Nina was on the ball always courteous and polite and extremely efficient. She knows her stuff. Thank you Nina. I would recommend her highly.
Barbara · 12 May 2022
Agent replied · 25 October 2024
Dear Barbara, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAbsolute delight
Just sold my property with Dexters in Tooting.I could not be happier with their work, attitude and performance: an absolute delight.The team led by Gaz worked tirelessly to get the property through as many viewings as possible. He was instrumental in marketing the property at the right price point which proved to be correct, as they found a buyer within very few weeks. From then on, Micheal took over. He was not just great in sealing the deal, but he also was brilliant in managing the process all the way through completion. I was kept informed on a weekly basis and he made sure communication between all parties was always flowing in the right direction. I would like to thank him for his professionalism, positive attitude and great work. Overall, I would not hesitate to recommend Dexters, they are a great bunch of people, who work very hard and, from my experience, delivered on their promise
MR · 30 October 2023
Agent replied · 25 October 2024
Dear MR DALCANALE, Thank you for taking the time to leave a lovely review regarding Gaz and Michael. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you so much Sagar Patel for the help!!
I called yesterday to get help because I didn’t had hot water and Sagar Patel assisted me step by step throughout the whole process. He was the best!! Thank you so much Sagar
Marta · 4 October 2023
Agent replied · 25 October 2024
Dear Marta, Thank you for taking the time to leave a wonderful 5 star review. Sagar will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotCompletely ghosted by the agent…
Completely ghosted by an agent after we had already started looking at properties together. Tried to follow up via phone and email multiple times, no reply. A simple email saying „this property isn’t available anymore“ or whatever the reason might be is simply the professional thing to do, and it’s not hard. Will not be contacting them again for my next home search!
Ophelia · 27 September 2024
Agent replied · 25 October 2024
Dear Ophelia, I am sorry to read your 1* review comments. I have passed them to our Office Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
TrustpilotA 5 star service!
Dexters have looked after the management of our property for quite some years now, and I would like to take this opportunity to mention that in the past 12 months the attention to our needs and the management of our property has become a 5 star service. Our appointed property manager, George Bromage, is polite, helpful and efficient and ensures that all our needs and requests are taken care of in the best way possible way. I feel sure that our tenants are equally pleased with any dealings with him. His service is 5 Star!
Marilyn · 28 October 2023
Agent replied · 25 October 2024
Dear Marilyn, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa Andjadiumi (senior property…
Jadasa Andjadiumi (senior property manager at Dexters)- is absolutely amazing! She handled our apartment inspection in a professional and attentive manner and helped me address several issues that needed to be resolved for a while. She also responds to my emails the same day and makes all needed appointments quickly. On top of all that, she is super friendly and an absolute pleasure to speak to!!! I feel so grateful that I am able to contact Jadasa with any question or issue I may have.
Christina · 27 October 2023
Agent replied · 25 October 2024
Dear Christina, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGeorge and Romeo were fantastic to work with. Romeo in particular was In regular contact, dealt with some difficult challenges and maintained a professionalism / friendliness which is not common in this industry.
Sami · 11 April 2025
★★★★★ 5/5
TrustpilotI have let my property for over 4 years…
I have let my property for over 4 years with initially Sebastian Roche, which was then taken over by Dexters. I have always had great service. My point of contact has always been Myra Mettam in the SE London office who is very responsive and gives good advice. She replies promptly to emails and has been on the ball for problems that could possibly arise. She is proactive which I find refreshing. She also supports the tenants appropriately. I had a problem with one of the tradesmen that the office organised a few years ago (overcharged for the work carried out). It was made clear to the office that this would not be appropriate, and since then I have had no such issues and only their trusted tradesmen have attended the property since. In the coyboy world of letting agencies, I would say that their management fees are fair and they provide a good service for both tenants as well as property owners.
N · 26 October 2023
Agent replied · 25 October 2024
Dear NLC, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat contract management
Dexters got me excellent tenants in no time, there was only one week between the previous tenants leaving and the current tenants arriving! But I particularly appreciate the management of the tenancy agreement that they provide: Thank you, Myra, for your excellent inspections and for providing me with the right contacts whenever a problem arises. It matters to have confidence in an agent who is always responsive to the needs of the landlord and the tenant. I would recommend Dexters for both finding suitable tenants and for efficiently managing the ensuing agreement.
Customer · 25 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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