5/5
Great!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
Agent replied · 28 May 2026
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

Trusted Agent profile · Barnet
★★★★★
2,313 reviews across 2 platforms
126 Ballards Lane, Finchley, N3 2PA, Barnet, N3 2PA
Dexters's office in Barnet, at 126 Ballards Lane, is rated 4.4 out of 5 across 2,313 reviews on two platforms, including 336 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
Great!
I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
Ria was very professional and helpful
Dear Nicole, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
1/5
should not show or even take the property on their books
viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.
I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations
1/5
A viewing was arranged for a property
A viewing was arranged for a property No direct contact number was provided Apart from that of the office.On the day of the viewing They didn’t want to miss itSo called the office to get in touch With the particular agentTo inform that they were running late.The person on the phone Said she will contact the agent And then call back 5 minutes went, She didn’t callWe called back ourselves She said it should be fineThe buyer arrived at the property 7 mins after the viewing timeAnd noticed that there were people Still inside.He continued to wait outside for his partner who has physical restrictions To arrive for the viewing.Please note that the other viewers left the property 10-12 mins after their time overlapped our scheduled viewing time The agent acknowledged the buyer And said it’s okay to waitBut at no time did he mention How long he can wait or If the person is happy to view the property by himself til his partner arrives.And the agent was well aware that the person was outside waiting for his partner The agent then called the number Instead of speaking to the buyer Who was waiting near the property At first he said that he has to leave And if anyone comes they can only Pop in and outSo it is better to reschedule We explained we are happy to Have a quick look With the buyer who was already thereAll that time The agent refused and said His diary is packed And he must leave So left.The buyer was left bewildered As were others and his partnerWho reached the property A minute after he left.We immediately contacted the office To explain that we felt mistreated The person just repeated whatThe agent said about being bookedAnd having to leaveShe did apologise for the inconvenience And said he would be in touch After he returned to the office an hour later, He didn’t.We have viewed properties with many agencies but this has been the worst experience by farIt felt like he didn’t careAnd also that she didn’t care So why should we consider Any property listed by dexters.Please kindly be considerate Of people’s circumstances And if someone is asking If it is okay to waitJust be clear how long is okayThen there will be no issue.
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
5/5
Karl and the rental team at Dexters are absolutely by far the best agent we've ever worked with. Right from the start we knew Karl was honest and trustworthy. He was very prompt and responsive to all our inquiries and needs. He even recommended our new home which wasn't even on our list! He's truly one of the best! Made what is usually a stressful experience a breeze. We love our new home. Keep up the good work
Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Karl. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
Abigail was extremely helpful…
Abigail was extremely helpful throughout a difficult issue at our property involving an ongoing leak, damp and related problems. She communicated clearly, followed matters up promptly, kept us updated and helped make sure the necessary actions were progressed with the landlord and property management team.
5/5
Exceptional service from Matt Bramall with one of my recent clients. Matt went above and beyond to get the tenancy secured. Well done Matt .
Dear Annie, We really appreciate you taking the time to leave such lovely comments about Matt. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
We had an excellent experience with Ria during our recent flat rental. She was professional, responsive and made the process smooth. She was clear in her communications and always answered our questions right away and provided updates. I would highly recommend for anyone looking to rent a property.
Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
I rarely post reviews on Google, as I find that few experiences stand out enough to warrant the effort. However, I recently had the pleasure of interacting with Emira when I stopped by her office seeking directions. Despite my visit being unrelated to real estate, Emira immediately stood up and assisted me with utmost professionalism and courtesy. She not only gave me the directions I needed but also offered additional helpful advice, demonstrating her extensive knowledge and eagerness to assist. Her professionalism and warm demeanor made a lasting impression on me. I would definitely recommend Emira to anyone in need of real estate services. Her helpfulness and expertise highlight the kind of dedication that truly makes a difference.
Dear Lorik, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emira. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
I had the pleasure of working with Jamil during my home search, and from the very beginning, he impressed me with his calm demeanor and full understanding of my needs. Jamil consistently went above and beyond to make things happen, ensuring that every aspect of my home buying journey was smooth and stress-free. He was extremely proactive in keeping me updated on the status of properties and addressing any concerns or questions I had, always following up promptly and chasing down answers when needed. I highly recommend Jamil to anyone in search of their new home. Thank you again for your outstanding service!
Dear Aneeka, Thank you for your kind comments regarding Jamil and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
I’m looking to move into Finchley. Recently I was just making myself familiar with the area and walked into Dexter’s to enquire about some properties. Although I was not interested right now in a property search , Zara was so helpful and took the time to take me through the prices of certain properties and show me all the different parts of the area and the best places for transport links. I will definitely be contacting Zara when I am ready to buy she made me feel so confident and secure on all the options. Definitely will recommend this place just because of her ! X
Dear Bonra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
I wanted to take a moment to express my absolute delight with the outstanding customer service I received from Camilla at Dexters Finchley Estate Agents. From the moment I stepped into their office, Camilla's warm demeanor and genuine enthusiasm made me feel valued and appreciated as a customer. Her deep knowledge of the local market and keen attention to my needs made the entire process smooth and stress-free. Thanks to Camilla's dedication and professionalism, I found my dream home faster than I ever imagined. I couldn't be happier with the personalized service and support I received. Kudos to Camilla and the entire team at Dexters Finchley Estate Agents for exceeding my expectations!
Dear Dayan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with CamIlla. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
Very happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Great team. Found me a perfect property and guided me through the tenancy process well. Georgia, Andy, and Matt were awesome. Thanks guys
Dear Yousuf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
Smooth experiencing applying for my tenancy agreement
Chloe Curd was lovely and attentive. I was anxious and all over the place with the amount of documents I had to upload in my tenancy application but she helped me so much and made the process smooth! Thank you so much Chloe!
5/5
Rachel Campbell is an excellent agent
Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.
5/5
Christian is outstanding-very caring…
Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service
5/5
Great service from Olivier!
I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!
Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Excellent work George Calderara and Isabelle Strack
My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.
Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Excellent service
I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
Daniel Slavid was fantastic to work with. Professional, responsive, and very helpful throughout the process. He made everything smooth and stress-free. Highly recommend!
Dear Divyesh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
I had raised few issues with my rental…
I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!
Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
4/5
Hendon property
We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.
Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
4/5
First tenancy experience
First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.
Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
Tell us what you need and we'll put you in touch. Dexters Finchley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Barnet.