Trusted Agent profile

Dexters Finchley reviews

★★★★★ Great

2,210 reviews across 2 platforms

126 Ballards Lane, Finchley, N3 2PA, Barnet N3 2PA

Dexters's Barnet office at 126 Ballards Lane is rated 4.4 out of 5 across 2,210 reviews on two platforms, including 276 Google reviews rated 4.9. The 1,934 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

276

Reviews on Google

This office

Trustpilot logo

1,934

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

1/5

Trustpilot

Absolutely appalling unprofessionalism

Absolutely appalling unprofessionalism travelled an hour out of my way to be spoken to extremely rudely by an estate agent. He greeted me with a “here for flat x?” I said yes and he replied “both gone” with a laugh. He then followed up with “I’ll show you another one” and I asked if it’s the same price he laughed again and said “no”. Which was extremely unprofessional. He did not apologise once nor attempt to contact me in spite of me staging the viewing yesterday afternoon. Flats go that’s not a problem, failing to call someone who has a very busy and demanding job to tell them beforehand is simply outrageous. I will never view a property with Dexters again.

Eve · 16 June 2026

Agent replied · 24 June 2026

Dear Eve, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters - Superb service

Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.

Stephen · 26 May 2026

Agent replied · 28 May 2026

Dear Stephen, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Ella has been a complete gem

Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldn’t recommend these guys enough 🙌🏼 Thank you so much!

Mary · 14 May 2026

Agent replied · 28 May 2026

Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby · 21 September 2026

4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne · 19 September 2026

5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham · 17 September 2026

5/5

Trustpilot

Thanks Anya!

Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive she’s been in resolving any issues quickly and efficiently. It’s reassuring to know we can rely on her support - thank you, Anya!

Victoria · 19 May 2026

Agent replied · 28 May 2026

Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Wonderful service from Tyron

I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!

Ms · 15 May 2026

Agent replied · 28 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Staff Review - Petros Giorganios

Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.

Vasiliki · 15 May 2026

Agent replied · 26 December 2024

Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Shout out to Paris & Paulo!

We recently had a flat inspection carried out by Paris, Senior Property Manager. Prior to the inspection, he asked if there was anything specific we wanted him to look at. I raised a couple of issues and within a week he had the Maintenance Engineer Paulo come out and carry out the necessary works. Paulo was efficient and did an excellent job sorting the repairs he could. He was also so friendly & understanding of the fact I wasn’t well.

Alice · 24 June 2026

5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora · 13 May 2026

Agent replied · 26 December 2024

Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a great experience from start to finish. The team were professional and responsive, special thanks to Georgia and Kemisha who kept me fully informed throughout the process. Communication was clear and timely, and the team made the experience feel straightforward and well managed. I definitely happily recommend this estate agency to friends and family.

Martyna · 2 April 2026

Agent replied · 16 April 2026

Dear Martyna, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

I had the pleasure of working with Daniel Slavid from Dexters Finchley Estate Agents during the purchase of my home, and I cannot recommend him highly enough. Daniel was professional, efficient, and caring throughout the entire process. He made what could have been a stressful journey feel smooth and well-managed, always ensuring that I felt supported and informed at every step. His dedication and attention to detail gave me complete confidence, and he went above and beyond to make the experience as seamless as possible. I would gladly recommend Daniel to anyone looking to buy or sell a property.

George · 25 August 2025

Agent replied · 8 September 2025

Dear George, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniel. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Trustpilot

Abigail Lomo-Dash has been outstanding…

Abigail Lomo-Dash has been outstanding from start to finish. We encountered a significant leak along with a number of other property-related issues, and her professionalism, kindness and commitment were second to none. She was always quick to respond, proactive in finding solutions, and genuinely cared about ensuring everything was resolved to a high standard. What could have been a very stressful experience was made remarkably smooth thanks to her expertise and dedication. An absolute credit to Dexters.

Alexandra · 19 June 2026

5/5

Google

Daniel Grossman provided fantastic service during my property search. His organization was excellent he managed to show me several properties all in one go, making the whole process incredibly efficient and hassle-free. Beyond just showing properties, Daniel demonstrated deep local knowledge of Finchley. He shared interesting historical context about the area, which I found genuinely insightful and made the viewings much more engaging. His expertise and professionalism made a real difference. Definitely recommend Daniel if you're looking in Finchley!

Mathew · 18 August 2025

Agent replied · 8 September 2025

Dear Matthew, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Well Andrzej of Dexters Ladywell was…

Well Andrzej of Dexters Ladywell was amazing! I contacted the office to ensure the tenant is around when the gas engineer visits the property. On previous occasion the tenant wasn’t around so missed the appointment, Andrzej did not just left a message to the tenant but called to make sure someone will be there for the engineer this time’ . He gets things done , polite and professional ,

Vivian · 24 June 2026

5/5

Trustpilot

Andrzej Szczepaniak is a True asset

Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.

Thomas · 27 May 2026

Agent replied · 28 May 2026

Dear Thomas, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

I have been a tenant of Dexter's for…

I have been a tenant of Dexter's for nearly three years now and Petros has been my property manager for the entire time. He has always been and continues to be very efficient, kind and incredibly patient. He is always there to listen to my questions or concerns, and to find a timely solution if there is an issue, and always with a smile! Five star experience!

H · 15 June 2026

5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026

5/5

Google

Daniel is the only estate agent who has carefully planned a day for us with 4 viewings!. I felt like we were on the programme 'location location location! He was very knowledgeable from the start. With a warm personality and always maintained professionalism. Thanks Daniel

Angela · 16 March 2026

Agent replied · 16 April 2026

Dear Angela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Georgia Windess has been phenomenal to work with. She is so professional, efficient and knowledgeable. She has made what can be quite a stressful process very pleasant, I would call her in a heartbeat when I’m ready for my next move. Thank you!

Nancy · 26 March 2026

Agent replied · 16 April 2026

Dear Nancy, Thank you for your kind comments regarding Georgia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Georgia W was absolutely excellent throughout. Friendly and professional. Even though I decided to go for a property with another Agent I can wholeheartedly recommend Georgia and Dexters Finchley as excellent partners in my search. And will definitely return for my next move.

Robert · 16 March 2026

Agent replied · 16 April 2026

Dear Robert, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

5/5

Trustpilot

Provided a great service during a change of tenant

A big thank you to James Englefield - Tenancy Manager who has been great helping us switch out a tenant on our existing contract. The whole process was explained to us clearly and it has been very seamless start to finish. We were kept informed of any updates and prompted if there were any actions outstanding. Appreciate the service and support!

Isobel · 23 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Finchley

How many reviews does Dexters Finchley have?

Dexters's Barnet office has 2,210 reviews across two platforms: 276 on Google, 1,934 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters Finchley's rating?

Dexters Finchley is rated 4.4 out of 5 across all 2,210 reviews, and 4.9 out of 5 on Google from 276 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Barnet won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.

Where is Dexters's Barnet office?

Dexters Finchley, 126 Ballards Lane, Finchley, N3 2PA, Barnet N3 2PA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.