Trusted Agent profile · Barnet
★★★★★
81 reviews across 2 platforms
10 Church Hill Road, Barnet, EN4 8TB
Chas R Lowe Estates's office in Barnet, at 10 Church Hill Road, is rated 4.4 out of 5 across 81 reviews on two platforms, including 79 Google reviews rated 4.4.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
1/5
GoogleAvoid this estate agent like the plague, very rude, will put phone down on you, they will drag any house sale whether buying or selling unnecessarily when you question this they will act like you are in the wrong and very quick to demand excessive fees when due for their less than 1 star service Please send this review far and wide to avoid anyone else falling into there trap and buy or sell elsewhere. Avoid, Avoid, Avoid, Avoid or be prepared to be screwed over
5/5
GoogleI chose them because James had come to our house a couple of over the years to value the house and has always been really friendly and very honest. Not only sis he give me advice on the sale of my property buy one I was purchasing having as well, which was above what he needed to do. James and David found a buyer quickly and it was the process from offer to completion is where they excelled even more. David outlined the time and and stages and would literally update me every week. He would contact all parties involved. He cut through anything irrelevant and just gave me the info I needed to know. Absolutely fantastic job. And really nice people
5/5
GoogleExcellent service, very knowledgeable and kind, would highly recommend
Thank you Susie for taking the time to do a review tonight when you only got the keys today! Wish you and your family all the very best in your new home and the start of another chapter !
5/5
GoogleGreat service from Chas Lowe, really recommend their services.
Hi Gavin . Many thanks for your review. We always do the best we can for all our clients so pleased you have felt our service were worth you taking the time for a review. Many thanks
5/5
GoogleJust dealt with Chas Lowe for my house purchase. They were incredible. I had James and David. I was lucky to have them both, they supported me every step of the way. And most importantly, they were so friendly! It felt good to deal with nice, decent people. Defo recommend!
5/5
GoogleVery professional Truly outstanding standing Wouldn’t go anywhere else
Thank you Gary for taking the time to write your review. Much appreciated. We'll continue to do our best for you in future
1/5
GoogleI went to see an apartment and had a prebooked appointment with an agent named Roger! I contacted him an hour before to get the house number and re confirm the meeting. He never turned up at the property or did not answer any of my calls! He also did not bother phoning me or responding to my email... so my advice is do not waste your time with them! Pointless, disrespectful and completely unprofessional!
Dear Victoria. I am one of the Directors of Chas R Lowe Estates and have been reading through our most recent reviews. I was most disappointed to read how we let you down so badly on the day of your viewing of one of our rental properties. I have spoken with each member of staff and understand that you were contacted as soon as possible to discuss the situation and offer you an alternative appointment. I can only apologise for the errors made by my team, which is a most unusual occurrence for our offices. In light of your wasted journey and time on this day, we would like as a good gesture to offer some compensations, perhaps a donation to your favourite charity. I look forward to hearing from you.
5/5
GoogleEveryone at Chas R Lowe has been an absolute delight to work with, big thanks to Michelle, James and David to make my first-time purchase stress-free. They have been extremely efficient, honest, friendly, professional and fair, which are rear finds in the industry. Would definitely recommend and use again.
5/5
GoogleI am delighted with the professional help I have received from Chas Lowe. Lorna is friendly and helpful and James is there to offer expert advice. They always return my calls and I just wanted to recommend this company and say thank you.
5/5
GoogleHighly Recommended! James from Chas Lowe was professional, knowledgeable, and made the process seamless. Their dedication and expertise ensured the best outcome. A pleasure to work with!
1/5
GoogleNever Buy the Insurance which they advice for Rent guarantee.. it is not worth the paper it is written on. As it will be a contract with the EA and Insurers and you will not get any Rent back if the tenants default and go for the claim.
4/5
GoogleOne of the residents of North and South Mount has made a number serious allegations against Chas Lowe on the Google Review Website. As the Directors and Committee Members we are pleased to clarify that at no stage have Chas Lowe withheld the contract or been bullying 'elderly people into paying extortionate amounts for work that they don’t want done'. Conversely, at the AGM, all works and costs needing to be undertaken were voted upon and agreed. In addition Chas Lowe’s contract was extended with agreement from all those present with the exception of the resident making these complaints who did not attend the AGM. This particular resident claims to be representing North and South Mount residents. We believe this to be incorrect and that she is only representing her own views which we, as Directors and Committee members, do not share.
5/5
GoogleWe brought our house through Chas R Lowe who were the Sales agents and I must say that they could not have been more helpful throughout the whole process. Everyone in the office were all so friendly and helpful, but both James and Michelle worked tirelessly to make sure everything went as smoothly as possible, responding to all our questions quickly. I just want to thank all the staff for making our move and step on the property ladder possible!
5/5
GoogleMany thanks for your work !!! You do it quickly, efficiently and professionally !!! You make people happy, thank you to Roger and your entire team! good luck to you guys!!!
5/5
GoogleAs someone who has rented and purchased property using Chas Lowe Estates I feel their service has been outstanding, helpful and very professional. The staff at Chas Lowe are friendly and their attention to detail makes property purchasing as stress free as possible; they provide an honest property appraisal and then help with every step along the way. I would recommend Chas Lowe Estates and they would be my first choice for purchasing, renting or selling a property. J. Farrell
5/5
YellGo to Mantle Estates, you'll be pleasantly surprised...
You had one job as the saying goes… and you did it brilliantly.I’ve seen all the glossy shop fronts and all the statements of the big chains and I've seen what they can’t do - they cant do what Mantle Estates do.Mantle Estates have a great team who actually listen to you - yes that’s right they listen and that’s why they do a great job.They have a great ethic and are extremely knowledgable which only adds to an already fantastic service.This was my fist time moving house - aged 48 - and I found it a bit nerve wrecking but these guys were with me all the way.If I were you i’d definitely give Mantle Estates the opportunity to sell your property and forget the big and glossy shops - you’ll find a huge difference and very pleasant difference.
5/5
GoogleEfficient helpful staff who provided a great service. Very friendly and patient dealing with a host of problems. Reasonable fees and great value. Many thanks
5/5
GoogleI have used the services of James and his staff for several years, most recently around three months ago, to find a tenant, but they have helped me buy and sell properties as well. All these transactions have been handled professionally and courteously by the staff who have tried really hard to get me the best outcome. They are an outstanding independent agent with great local knowledge and I would have no hesitation in recommending them.
5/5
GoogleI cannot recommend Chas Lowe (and James) highly enough. He certainly went above and beyond recently to help me. I'd give them 10 stars if I could!!!
5/5
GoogleI would like to thank James for the professional way he deal with our offers.
1/5
Googlethey are money grabbers
1/5
GoogleTerrible building management service, always condescending when we phone, and don’t show any care or sympathy. Left residents without update on broken lift, for weeks on. Say they’ll call back but don’t. Don’t follow through ever, always have to chase up multiple times.
5/5
GoogleVery good agents to deal with particularly Roger Beadle their letting manager.
5/5
YellExcellent service!
After a very bad experience with a large well known agent ,it was a relief to find Mantle Estates- people with experience,who know what they are talking about and get the job done. The sale of our flat went through quickly,any problems were quickly dealt with and ironed out. Excellent communication and service.If I had another property to sell I would definitely use them again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chas R Lowe Estates's Barnet office has 81 reviews across two platforms: 79 on Google, 2 on Yell (across the whole business).
Chas R Lowe Estates Barnet is rated 4.4 out of 5 across all 81 reviews, and 4.4 out of 5 on Google from 79 reviews.
Chas R Lowe Estates Barnet, 10 Church Hill Road, Barnet, EN4 8TB.
