Trusted Agent profile · Barnet

Bairstow Eves North Finchley Sales reviews in Barnet

4.7

★★★★★ Excellent

218 reviews across 2 platforms

829 High Road, Finchley, London, N12 8PR, Barnet, N12 8PR

Bairstow Eves's office in Barnet, at 829 High Road, is rated 4.7 out of 5 across 218 reviews on two platforms, including 215 Google reviews rated 4.8.

Google logo

4.8 / 5

215

Reviews on Google

This office

Yell logo

2.3 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Google

I have been dealing with Bairstow Eves Lettings in North Finchley.I want to say that they were very friendly and helpful.Special thanks to Adora as she was very well communicated and she helped a lot.

Gertaa · 11 October 2025

Agent replied · 11 October 2026

Thank you for sharing your positive experience with Bairstow Eves Lettings in North Finchley! We are thrilled to hear that you found our team to be friendly and helpful, especially Adora. We will be sure to pass along your kind words to her. We look forward to continuing to provide excellent service to you in the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I couldn't be more pleased with the exceptional service and work ethic displayed by my estate agent, Klaensa, throughout the process of purchasing my new home. Klaensa's dedication, professionalism, and attention to detail truly set her apart. She went above and beyond to ensure a smooth and successful transaction. I highly recommend Klaensa for anyone looking for a top-notch estate agent who truly cares about their clients' needs. Thank you Klaensa!

Elle · 25 June 2024

Agent replied · 23 October 2024

Elle, thank you for taking the time to leave us your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

I’ve had a terrible experience with Bairstow Eves (North Finchley), particularly with property manager Moshe Ben-Zion. His lack of professionalism and poor communication has made the end of our tenancy incredibly stressful. Despite moving out of the property almost two months ago, we have still not received a penny of our deposit or the rent we are owed. A £502.20 fee was introduced only after we moved out, with no prior mention and no explanation of what it was for. When asked, Moshe claimed it was a “set company charge” but admitted he couldn’t break it down, even though we found the replacement tenants ourselves. We’ve sent multiple emails and made several calls, most of which have gone completely unanswered. It was only after opening a formal dispute with the deposit scheme that we received any response at all. This kind of service is unacceptable. I strongly advise others to avoid renting through this branch.

Jason · 11 October 2025

Agent replied · 11 October 2026

We are truly sorry for the negative experience you had with our Branch and property manager. We apologise for the lack of professionalism and poor communication you encountered. We value your feedback and are committed to improving our services. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

Only giving 5 stars as 6 stars is not an option! Couldn't recommend Chris and his team (Pervin & Handy) more highly. Our 'straightforward move' turned into a bit of a marathon. Chris was almost single-handedly responsible for making it pushing it forward and making it happen, but it was his kindness to my disabled and highly-stressed brother which really sets him apart and that we particularly appreciated. Chris encouraged my brother to come and see him as much as needed, never complaining when he arrived unannounced with a cup of coffee demanding immediate action, and providing us updates, emotional support and pep talks throughout. I can't thank him enough. A god among estate agents - use him before he moves on!!

Polly · 24 October 2023

Agent replied · 23 October 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Last year I decided to taken on the 'challenge' of refurbishing a small residential flat, with the intent of renting the property out upon completion. This is something I had never done before, so 'challenge' was the operative word! Throughout the ups and downs of this process, Ivan at Bairstow Eves demonstrated the patience of a saint. He listened to my woes and provided valuable advice as and when retained appropriate. Once I was ready to rent out the property Ivan worked to identified the right tenant for me. It was not sufficient for Ivan to find just any 'tenant', it was important to him as it was to me to identify the right person(s). Nothing has ever been too much trouble. Thank you Ivan and team for all your patience and hard work, and I look forward to a long a successful collaboration.

Assunta · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us your 5* review. I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

If you are looking for an estate agent who will go above and beyond to help you buy or sell then Chris at Bairstow Eves, North Finchley is the estate agent to go to. I highly recommend Chris and all his team. I was purchasing in quite difficult circumstances and Chris was very kind, supportive and excellent at finding solutions and ways forward at various stages. I doubt very much that I will be moving from my lovely, newly purchased flat for quite some time, but if I ever do, I will definitely go back there again.

Deb · 24 October 2023

Agent replied · 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I bought my property for North Finchley Bairstow Eves. A great experience from start to finish. I wanted to highlight the exceptional service received from Hannah Rodriguez. She organised the viewings for us, even at such short notice! She was patient and always found the answer to our questions. She kept us in the loop at every point of our journey! Such a friendly experience received. Chris was also really professional and helpful with any quires we had. A genuine estate agent, with no pushy/ pressure at any point. Keep up the great work!

Hiren · 24 October 2023

Agent replied · 23 October 2024

Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care

5/5

Google

Simple the Best estate agent in the town. Handy & Chris both were truly professional from start to end. Chris was instrumental in closing the deal and he simply made the impossible into possible. And what should I say for Handy Mounana. Brilliant fellow, available all the time, find answers for all your queries , always smiling. Can' thanks him enough to help us in our transaction. Keep it up, Handy and you will go places...

Anil · 24 October 2023

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Adora was really helpful She helps me find a good house she is a very good agent

Tos · 16 January 2026

Agent replied · 16 April 2026

We are thrilled to hear that Adora provided you with excellent service in finding your dream home. Our team strives to go above and beyond for our clients, and we're glad Adora exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Working with Tia was a great experience. She was always quick to respond, and really understood what we were looking for. Her attention to detail and genuine care made all the difference. Highly recommend her services!

Jordan · 10 July 2025

Agent replied · 8 September 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Denis Manse is the agent I worked with. He introduced me to Liberty Wharf. He is a gentle persuader. I was having second thoughts initially but Denis is good with convincing. I bought my first ever property and never looked back. Communication is key to the success of this transaction. I am greatful to have been persuaded. I am happy with my purchase.

Bernard · 25 June 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Bernard! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Super service the best place to move house I want to say thanks to Adora was really helpful The best service ever i get Thanks Adora

Leon · 11 October 2025

Agent replied · 11 October 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Tia was a pleasure to work with. She was attentive, knowledgeable, and genuinely cared about finding the right fit for me. Her communication was always clear and timely. Really loved the support !

Tyrique · 10 July 2025

Agent replied · 8 September 2025

Hello Tyrique, Thank you for your fantastic 5-star review! We are delighted to know that Tia offered you attentive and knowledgeable service, and that you felt truly supported throughout the process. Best regards, Lucy, Customer Relations Team

5/5

Google

I had an outstanding experience with Bairstow Eves Sales and Letting Agents North Finchley, and I especially want to highlight the exceptional service provided by Adora. From start to finish, she was professional, knowledgeable, and genuinely dedicated to helping me find the right property. Adora took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. Her communication was always prompt and clear, and she was incredibly patient in answering all my questions along the way. It’s rare to come across someone as personable and efficient as Adora. I highly recommend Bairstow Eves Sales and Letting Agents North Finchley to anyone looking for reliable and honest real estate service, and if you get the chance to work with Adora, consider yourself in great hands!

Alen · 20 July 2025

Agent replied · 9 August 2025

Hi Alen, Thank you so much for your excellent 5* review! We're thrilled to hear about your outstanding experience with Adora at Bairstow Eves Sales and Letting Agents North Finchley. Your kind words about her professionalism and dedication mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I had a great experience renting a flat from BAIRSTOW EVES with the help of Adora. She was very professional, friendly, and always quick to respond to my questions. The whole process was smooth and stress-free thanks to her support. I would definitely recommend her to anyone looking to rent a property

Aurenc · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that Adora provided you with a professional and stress-free renting experience. We are lucky to have her on our team and we will be sure to pass along your kind words. Thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Tia was friendly and always on top of things. She made the process of talking with her very un stressful and knowledgeable. Exceptional communication and kept it very professional. Definitely recommend !

Z · 21 June 2025

Agent replied · 8 October 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I was dealt with by Chris and Pervin at this branch, Chris found a buyer for my property within only couple of days and I must say that their attention to customer service was second to none, to the point that Pervin spent time on her day off to ensure the transaction would go through, I would not hesitate to recommend this branch and in particular Chris and Pervin's quality of service to anyone who is thinking of selling or buying. Well done and thank you for all your help. Ali Madani

Nikki · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

We sold a house recently using Chris and his team. Had a very quick sale (within hours) and although it took a little longer than we had hoped, mainly due to us allowing our tenants taking longer to vacate than we had hoped, all was fairly smooth. Chris kept us informed all the way through and was very helpful. Special mention to Pervin who helped me when we discovered a lot more junk in the loft than we had expected when doing a final clear out. (Hope the clothes washed OK!). If I had a bit of constructive criticism it would be that I would like the various parts of Countrywide (agents, rental management team, and conveyancing solicitors) to work together a bit more. Although not the biggest issue I was expecting, for example, the solicitor to contact the management team for things like gas safety certs etc rather than me having to get them and forward on the the solicitor. More of a corporate issue than a people issue I guess but we chose CW conveyancing because we were expecting things like that to happen.

Andrew · 24 October 2022

Agent replied · 23 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

“It was a pleasure working with Adora . She was incredibly supportive, responsive, and made the entire process easy to understand. I always felt like my needs were a priority, and her advice was very helpful. I’m grateful for her dedication and would happily recommend her to friends and family.”

EcoPure · 16 March 2026

Agent replied · 16 April 2026

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I highly recommend The Adorable Adora if you are seeking your new home. Adora knows her field exceptionally well and it shows. I had called to downsize and had advised it to be time sensitive. Adora had found me my dream home within 48 hours I had the keys in my hand. Adora’s diligence is exceptional just like her. This was the easiest transition I’ve ever known.

A · 11 October 2025

Agent replied · 24 May 2025

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I had a great experience with Adora. She made everything feel easy from the start, was always very helpful, and incredibly open in the way she communicated. She has a calm and straightforward approach that really builds trust, and you always feel like you’re in good hands.

Andreea · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! Our team at Adora is dedicated to making every experience seamless and stress-free. It's truly our pleasure to provide excellent communication and build trust with our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Chris and Klanesa have been great with my auntie's sale keeping us informed and assisting with all our requests. Thank you

Helena · 20 September 2026

Agent replied · 11 October 2026

Thank you for the glowing review! We are delighted to hear that Chris and Klanesa provided excellent service during your auntie's sale. We strive to keep our customers informed and assist with any requests. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you Tia for all the advice and knowledge provided during our viewing! i will definitely keep everything in mind for my onward purchase!

Itsjanae · 10 July 2025

Agent replied · 8 September 2025

Thank you for your kind words! We are thrilled to hear that Tia was able to provide valuable advice during your viewing. We look forward to assisting you with your purchase in the future. #customerfocused #excellentadvice Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Adora, the new member of staff, is a light of the office. She is super friendly and approachable. I went to the office the other day to explore my renting options. She was helpful, knowledgeable, and provided me with great offers and advice. I booked a viewing with her which I'm looking forward to. See you soon and thank you! 🩷 …

Patrycja · 11 October 2025

Agent replied · 11 October 2026

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

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