Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEven though my English is not very fluent, Adora patiently explained every detail to us, step by step. She never hesitated to go over anything we didn’t understand, making the whole process much easier. Over more than ten days of communication, she was always warm, patient, and genuinely helpful.
I also want to mention her colleagues, Sarshar and Berf. They are wonderful, friendly, and sincere people. Together with Adora, they made every step of the process smooth and comfortable.
Although, due to reasons on our side, we were not able to complete the process in the end, this did not change Adora’s dedication to her work or her respect and care for people. Baristoweve really has an amazing team. The professionalism, warmth, and kindness shown by Adora, Sarshar, and Berf are truly admirable.
It was such a valuable experience to work with such a professional and genuinely caring team.
Bilge · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words about our team at Bairstow Eve! We pride ourselves on providing exceptional service and making every step of the process smooth and comfortable for our customers. We appreciate your recognition of Adora, Sarshar, and Berf's professionalism, warmth, and kindness. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleMy end-of-tenancy experience with Bairstow Eves Finchley has been extremely disappointing, primarily due to the conduct of a staff member named Moshe. Over a period of three days, I sought urgent assistance regarding a matter with the Deposit Protection Scheme. Unfortunately, I was repeatedly fobbed off with vague responses and encountered an unprofessional and dismissive attitude.
Despite being told to call back on Friday morning - knowing I had to submit a final response to the DP scheme at 11am - Moshe failed to take my calls or follow up as promised. This lack of accountability was not only unhelpful, but also deeply frustrating given the time sensitive nature of the issue.
I attempted to escalate the matter through other departments within the Bairstow Eves and Countrywide networks, but was continously redirected back to the Finchley branch, which remained unresponsive.
If this is the level of service provided by the branch's lettings manager, it raises serious concerns about how the office is run. Based on my experience, I would advise prospective tenants to consider alternative agencies.
M · 19 July 2025
Agent replied · 8 October 2025
Hello M B,
Thank you for sharing your feedback. I'm sorry to hear about your disappointing experience with our Finchley branch and the issues you faced with Moshe. We take such matters seriously, and I would encourage you to contact us at EAComplaints@Connellsgroup.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAdora is a lovely lady who showed us around the flat really took care of us especially my mum went above and beyond explained everything about the property, neighborhood and the area. Really nice lady took her time with us I felt no pressure just a nice experience viewing the flat.
Eva · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide exceptional service to all of our clients and we are thrilled to hear that Adora went above and beyond to ensure your viewing of the flat was a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI spoke to Darren about Shared Ownership and new homes, and he was incredibly knowledgeable. He explained everything clearly, broke down all the options, and made the whole process feel much easier to understand. His professionalism and patience really stood out. Highly recommend Darren if you’re looking for honest guidance and expertise!
Steven · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We are extremely pleased to hear that Darren was able to provide you with knowledgeable and honest guidance during your search for a new home. Our team takes pride in making the process as easy to understand as possible. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI can not recommend Bairstow Eve sales North Finchley enough! I got 6 valuers to come to my property to value it and Bairstow Eves, Christopher was so professional and warming. He was interested in knowing about the property not just measuring it. He was also interested in me as a person and helping me achieve my goal to move. Then I met Klaensa and I could not have asked for a better selling agent. She is on job, making those phone calls, she keeps me updated and she also works so hard because she cares about her clients. She is the ultimate package of professional, kind, down to earth and informative sales agent and it just goes to show because my property went under offer in 2 weeks and I had 2 offers to pick from. They have achieved my expectations and I will always recommend them. Thank you so much to Klaensa and Chris for all your hard work!
Arla · 25 June 2024
Agent replied · 23 October 2024
Hi Arla Alla, thank you for sharing your wonderful experience with Bairstow Eves Sales North Finchley. We are thrilled to hear that Christopher and Klaensa provided you with exceptional service and helped you achieve your goal of moving. We appreciate your recommendation and are delighted that your property went under offer so quickly. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSasha was amazing in helping me find a home. He gave me a good advice, even thought I’m on universal credit. He is not like other lettings agent. He still cares. HIGHLY RECOMMEND.
Rohan · 16 December 2025
Agent replied · 16 April 2026
Thank you for your positive review! We are so happy that Sasha was able to assist you in finding your home, providing great advice and showing care even with your unique situation. We are proud to have agents like Sasha who go above and beyond for our clients. Thank you for choosing us and recommending our services. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTia was incredibly helpful from start to finish. She was professional, approachable and made the whole process feel easy. Any time I had a query, she responded promptly and kept me well informed throughout. Her support really made a difference highly recommend her services!
Chemique · 10 July 2025
Agent replied · 8 September 2025
Hello Chemique,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Tia … More
★★★★★ 5/5
GoogleI couldn't be more pleased with the exceptional service and work ethic displayed by my estate agent, Klaensa, throughout the process of purchasing my new home. Klaensa's dedication, professionalism, and attention to detail truly set her apart. She went above and beyond to ensure a smooth and successful transaction. I highly recommend Klaensa for anyone looking for a top-notch estate agent who truly cares about their clients' needs. Thank you Klaensa!
Elle · 25 June 2024
Agent replied · 23 October 2024
Elle, thank you for taking the time to leave us your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOnly giving 5 stars as 6 stars is not an option! Couldn't recommend Chris and his team (Pervin & Handy) more highly. Our 'straightforward move' turned into a bit of a marathon. Chris was almost single-handedly responsible for making it pushing it forward and making it happen, but it was his kindness to my disabled and highly-stressed brother which really sets him apart and that we particularly appreciated. Chris encouraged my brother to come and see him as much as needed, never complaining when he arrived unannounced with a cup of coffee demanding immediate action, and providing us updates, emotional support and pep talks throughout. I can't thank him enough. A god among estate agents - use him before he moves on!!
Polly · 24 October 2023
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLast year I decided to taken on the 'challenge' of refurbishing a small residential flat, with the intent of renting the property out upon completion. This is something I had never done before, so 'challenge' was the operative word! Throughout the ups and downs of this process, Ivan at Bairstow Eves demonstrated the patience of a saint. He listened to my woes and provided valuable advice as and when retained appropriate.
Once I was ready to rent out the property Ivan worked to identified the right tenant for me. It was not sufficient for Ivan to find just any 'tenant', it was important to him as it was to me to identify the right person(s).
Nothing has ever been too much trouble. Thank you Ivan and team for all your patience and hard work, and I look forward to a long a successful collaboration.
Assunta · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review. I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf you are looking for an estate agent who will go above and beyond to help you buy or sell then Chris at Bairstow Eves, North Finchley is the estate agent to go to. I highly recommend Chris and all his team. I was purchasing in quite difficult circumstances and Chris was very kind, supportive and excellent at finding solutions and ways forward at various stages. I doubt very much that I will be moving from my lovely, newly purchased flat for quite some time, but if I ever do, I will definitely go back there again.
Deb · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought my property for North Finchley Bairstow Eves. A great experience from start to finish. I wanted to highlight the exceptional service received from Hannah Rodriguez. She organised the viewings for us, even at such short notice! She was patient and always found the answer to our questions. She kept us in the loop at every point of our journey! Such a friendly experience received. Chris was also really professional and helpful with any quires we had. A genuine estate agent, with no pushy/ pressure at any point. Keep up the great work!
Hiren · 24 October 2023
Agent replied · 23 October 2024
Thank you for your 5* review and taking the time to recognise our local team with your comments! Best wishes, Scott @Customer Care
★★★★★ 5/5
GoogleTia was an absolute pleasure to work with. From our first interaction, she was friendly, professional, and incredibly knowledgeable about the local market. answered all our questions promptly, Thanks to her dedication and expertise, we felt …
TCM · 16 July 2025
Agent replied · 8 September 2025
Thank you for your amazing review! We are so glad that you had a great experience working with Tia. She truly goes above and beyond to provide excellent service and ensure her clients feel confident every step of the way. We appreciate your … More
★★★★★ 5/5
GoogleSimple the Best estate agent in the town. Handy & Chris both were truly professional from start to end. Chris was instrumental in closing the deal and he simply made the impossible into possible.
And what should I say for Handy Mounana. Brilliant fellow, available all the time, find answers for all your queries , always smiling. Can' thanks him enough to help us in our transaction. Keep it up, Handy and you will go places...
Anil · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAdora was really helpful
She helps me find a good house she is a very good agent
Tos · 16 January 2026
Agent replied · 16 April 2026
We are thrilled to hear that Adora provided you with excellent service in finding your dream home. Our team strives to go above and beyond for our clients, and we're glad Adora exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Tia was a great experience. She was always quick to respond, and really understood what we were looking for. Her attention to detail and genuine care made all the difference. Highly recommend her services!
Jordan · 10 July 2025
Agent replied · 8 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDenis Manse is the agent I worked with. He introduced me to Liberty Wharf. He is a gentle persuader. I was having second thoughts initially but Denis is good with convincing. I bought my first ever property and never looked back. Communication is key to the success of this transaction. I am greatful to have been persuaded. I am happy with my purchase.
Bernard · 25 June 2024
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Bernard! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTia was a pleasure to work with. She was attentive, knowledgeable, and genuinely cared about finding the right fit for me. Her communication was always clear and timely. Really loved the support !
Tyrique · 10 July 2025
Agent replied · 8 September 2025
Hello Tyrique,
Thank you for your fantastic 5-star review! We are delighted to know that Tia … More
★★★★★ 5/5
GoogleI had an outstanding experience with Bairstow Eves Sales and Letting Agents North Finchley, and I especially want to highlight the exceptional service provided by Adora. From start to finish, she was professional, knowledgeable, and genuinely dedicated to helping me find the right property.
Adora took the time to understand exactly what I was looking for and made the entire process smooth and stress-free. Her communication was always prompt and clear, and she was incredibly patient in answering all my questions along the way.
It’s rare to come across someone as personable and efficient as Adora.
I highly recommend Bairstow Eves Sales and Letting Agents North Finchley to anyone looking for reliable and honest real estate service, and if you get the chance to work with Adora, consider yourself in great hands!
Alen · 20 July 2025
Agent replied · 9 August 2025
Hi Alen,
Thank you so much for your excellent 5* review! We're thrilled to hear about your outstanding experience with Adora at Bairstow Eves Sales and Letting Agents North Finchley. Your kind words about her professionalism and dedication mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience renting a flat from BAIRSTOW EVES with the help of Adora. She was very professional, friendly, and always quick to respond to my questions. The whole process was smooth and stress-free thanks to her support. I would definitely recommend her to anyone looking to rent a property
Aurenc · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that Adora provided you with a professional and stress-free renting experience. We are lucky to have her on our team and we will be sure to pass along your kind words. Thank you for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTia was friendly and always on top of things. She made the process of talking with her very un stressful and knowledgeable. Exceptional communication and kept it very professional. Definitely recommend !
Z · 21 June 2025
Agent replied · 8 October 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was dealt with by Chris and Pervin at this branch, Chris found a buyer for my property within only couple of days and I must say that their attention to customer service was second to none, to the point that Pervin spent time on her day off to ensure the transaction would go through, I would not hesitate to recommend this branch and in particular Chris and Pervin's quality of service to anyone who is thinking of selling or buying. Well done and thank you for all your help.
Ali Madani
Nikki · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe sold a house recently using Chris and his team. Had a very quick sale (within hours) and although it took a little longer than we had hoped, mainly due to us allowing our tenants taking longer to vacate than we had hoped, all was fairly smooth. Chris kept us informed all the way through and was very helpful. Special mention to Pervin who helped me when we discovered a lot more junk in the loft than we had expected when doing a final clear out. (Hope the clothes washed OK!). If I had a bit of constructive criticism it would be that I would like the various parts of Countrywide (agents, rental management team, and conveyancing solicitors) to work together a bit more. Although not the biggest issue I was expecting, for example, the solicitor to contact the management team for things like gas safety certs etc rather than me having to get them and forward on the the solicitor. More of a corporate issue than a people issue I guess but we chose CW conveyancing because we were expecting things like that to happen.
Andrew · 24 October 2022
Agent replied · 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
Google“It was a pleasure working with Adora . She was incredibly supportive, responsive, and made the entire process easy to understand. I always felt like my needs were a priority, and her advice was very helpful. I’m grateful for her dedication and would happily recommend her to friends and family.”
EcoPure · 16 March 2026
Agent replied · 16 April 2026
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.