Trusted Agent profile · Barnet

Andrews Barnet reviews

4.8

★★★★★ Excellent

2,209 reviews across 3 platforms

69 High Street, Barnet, EN5 5UR, EN5 5UR

Part of Andrews, see every office.

Andrews's office in Barnet, at 69 High Street, is rated 4.8 out of 5 across 2,209 reviews on three platforms, including 196 Google reviews rated 4.6.

Google logo

4.6 / 5

196

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

2,011

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Barnet office, from every platform, shown as written. First names only.

5/5

Google

Very smooth processing.

Meet · 24 June 2025

Agent replied · 22 October 2025

Thank you, Meet Chawla, for your review! We're thrilled to hear you had a smooth experience with Andrews Barnet. Your feedback is greatly appreciated and motivates us to maintain our high standards. Looking forward to assisting you again in the future! Bets wishes , Lisa

5/5

Trustpilot

Satisfied client of long-standing

I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.

Denny · 16 March 2024

Agent replied · 25 October 2024

Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.

5/5

Trustpilot

Helpful and great communicators

Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!

Jennifer · 29 March 2023

5/5

Google

Great service. Tara Darling is an excellent agent. Always responsive and helpful.

James · 23 October 2021

Agent replied · 22 October 2024

Good afternoon James Tierney, thanks so much for leaving us a 5 star review! Regards Andrews

5/5

Trustpilot

I have had many dealings with Andrews…

I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.

Susan · 22 July 2024

Agent replied · 25 October 2024

Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys

5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen · 15 March 2023

5/5

Google

Tai Henry has been great in staying in touch and giving me and my husband plenty of options for our dream home, thank you

Mahya · 23 October 2023

1/5

Trustpilot

Shockingly bad

Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.

Mark · 30 August 2022

Agent replied · 25 October 2024

Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?

5/5

Trustpilot

Amazing company

Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)

Jack · 16 May 2024

Agent replied · 25 October 2024

Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.

5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip · 27 February 2023

5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky · 24 July 2023

5/5

Trustpilot

After purchasing a property Luke Levy…

After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!

Gemma · 1 July 2022

5/5

Trustpilot

two reliable agents

the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.

Angelika · 1 October 2023

Agent replied · 25 October 2024

Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.

5/5

Trustpilot

Haley from Andrews has been absolutely…

Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.

Harry · 15 April 2024

Agent replied · 25 October 2024

Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys

5/5

Trustpilot

Great service from valuation thru to…

Great service from valuation thru to completion... felt they were 'there for us' every step of the way!

Doug · 20 November 2024

Agent replied · 23 December 2024

Thank you, Doug! We're thrilled to hear you felt supported throughout the entire process. Your satisfaction is our top priority. Best wishes, Jake

5/5

Trustpilot

I let a flat with Andrews for two years…

I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.

Holly · 17 September 2024

Agent replied · 25 October 2024

Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.

5/5

Google

I’ve been letting through Andrews for decades, they do an excellent job, responsive and organized. Monika Lami and Tara Darling in particular are so effective and courteous.

Caroline · 24 June 2024

Agent replied · 22 October 2024

Hi Caroline, thank you for the review and thank you for your continued trust over the years. We are so pleased to see that we've been able to deliver you such a good level of service! Thanks, Rhys

5/5

Trustpilot

Exemplary response to enquiries

My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted

Mrs · 20 September 2023

Agent replied · 25 October 2024

Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys

5/5

Trustpilot

A very simple process

A very simple process, the letting agent (Nocole) explained the steps to be taken in a way that I fully understood.Thought it was an excellent service

Gerry · 10 July 2024

Agent replied · 25 October 2024

Hi Gerry, thank you for taking the time to leave us a review. Fantastic to see your experience with Andrews was such a positive one. Thanks again, Rhys

5/5

Trustpilot

Responsive, Guru's on Market Intel, GREAT team! Will use again.

Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!

Sybil · 28 February 2023

5/5

Trustpilot

Friendly, professional service throughout!

Molly was fantastic during my recent move into a new rental property. She was in touch throughout the process and made us feel at ease, would highly recommend!

Peach · 31 May 2023

5/5

Trustpilot

Rented Property

Sometimes there was a lack of communication between Branches but once that was sorted and I got to speak to the right Person that person being Shannon things went well

Kelvin · 24 April 2024

Agent replied · 25 October 2024

Hi Kelvin, thank you for the five star review. Brilliant to see Shannon was able to help you, thanks Rhys.

4/5

Trustpilot

Monika

Monika at Andrews was as prompt as she could be with dealing with a matter at the property. It is always reassuring when the agent replies inquiries quickly and proceeds with what needs to be done.

PL · 12 December 2023

Agent replied · 25 October 2024

We really appreciate you taking the time to leave Monika a four star review, great to see she's given you such a positive experience! If of course there was anything extra we could have done to make your dealings with us the full fives stars please feel free to share further feedback with myself (Rhys) to RMessenger@AndrewsOnline.co.uk, Many thanks.

1/5

Trustpilot

extremely bad

extremely bad, unprofessional. didn't give us a water reading at the beginning of our tenancy, and after one month of living there we ended up with a 200 pound water bill. very unprofessional, don't know their own job well. it's trash!

Jim · 8 August 2023

Agent replied · 25 October 2024

Mr Yeo,Thank you for reviewing Andrews. My email is choward@andrewsonline.co.uk should you wish to drop me a line on your experiences.I would be glad to take a look.Kind regardsCarl HowardGroup CEO Andrews

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