Trusted Agent profile · Barnet, Hertfordshire
★★★★★
254 reviews across 1 platform
69 High Street, Barnet, Hertfordshire, EN5 5UR
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Barnet, Hertfordshire, at 69 High Street, is rated 4.5 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.5.
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
GoogleAs a landlord, I have been a customer of Andrews for over 20 years now and I would recommend their service for letting and managing property. I would highly recommend the team for their customer service, where Lorna, Monika and Tara have provided excellent support over the years.
Good afternoon Simon Hall, thanks so much for leaving us a 5 star review! Regards Andrews
5/5
GoogleI had a fantastic experience with the Andrews Estate Barnet. The staffs were very responsive and helped me to find a perfect property. Ms.Lorna helped throughout the entire process. They were very friendly and I highly recommend them to anyone looking for top-notch real estate services.
Hi, Sam. Thanks so much for your feedback and recommendation. We're happy to have helped your find the perfect property.
5/5
GoogleFrom the first telephone converstaion to be accepted and signing all documents, my experience with Lorna at Andrew's was the most stress free process Ive ever encountered. Efficient, friendly, and really helpful making this part of my renting a new flat smooth and easy. Very happy.
Thank you, Clare! We're thrilled to hear that Lorna made your experience so smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new flat! Best wishes, Jake
5/5
GoogleLorna had fantastic customer service and helped me with all my questions , thank you Lorna
Thank you for sharing your experience, brilliant to see that Lorna was able to answer all the questions you had. Thanks, Rhys
5/5
GoogleLorna has been excellent at helping us get our rental property across the line. She has listened to us & assisted fully.
Hi Nicky, thank you for the five star review, great to see Lorna has been able to give you such an excellent service. We know she will love seeing your feedback. Thanks, Rhys
5/5
GoogleGreat service from Lorna and Tara at Andrews Property. Highly recommend them. Professional, great comms and a pleasure to work with.
Thank you, for your wonderful review! We're thrilled to hear about your positive experience with Lorna and Tara. Your recommendation means a lot to us. Looking forward to assisting you again in the future!
5/5
GoogleTara has been super helpful in our process making sure we were supported in our move also with every step of our tenancy, confirming our rent and helping us with any queries ! Lovely staff member and so helpful with quick responses
Hi Ava Dunnage, thanks for sharing your experience with us.
5/5
GoogleQuick to respond, paperwork very straight forward and communication clear.
Thank you, Jo, for your wonderful feedback! We're thrilled to hear that you found our communication clear and the paperwork straightforward. Your satisfaction is our priority, and your 5-star rating means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa
5/5
GoogleTara has been super helpful in our process making sure we were supported in our move also with every step of our tenancy, confirming our rent and helping us with any queries ! Lovely staff member and so helpful with quick responses
Hi Ava Dunnage, thanks for sharing your experience with us.
5/5
GoogleI have had an excellent experience with Andrews so far! Tara Darling is a knowledgeable manager and has been very helpful and responsive. Antoine Hughes has also been very helpful throughout the letting process. Thank you so much!PositiveResponsiveness, Professionalism
Good afternoon Julio Gimenez, we’re so glad to hear that you had a smooth experience from start to finish.
4/5
GoogleWe rented a property at New Barnet, through Andrews Property. Antoine was very helpful in the process as well as the maintenance team, who promptly organised tradesmen when we needed them. Thank you Andrews for your professionalism.PositiveProfessionalism
Good afternoon erodigie, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.
5/5
GoogleLorna Piggott is absolutely amazing agent from Andrews Barnet. The best and polite consultant , friendly and helpful. Very good service.
Hi Virginia, thank you for the five star review. It's fantastic to see that Lorna was on hand to give you such good service and that you had a positive experience with Andrews Barnet. Thanks, Rhys
5/5
GoogleExcellent professional services. I would like to say a big thank you to Antoine Hughes who has been really helpful throughout the whole process and helped me to secure a great flat in a few days. Highly recommended agency.
Good afternoon Celia B., thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleMonica was very helpful in arranging us in getting the fridge replaced. She is very professional and diligent.
Hi Branieya, fantastic to see Monica in the Bath office has been so efficient at helping you sort any issues you've had. We know she will appreciate it! Thanks again, Rhys
5/5
GoogleReally enjoyed my experience with this estate agent. Very professional and polite They actually care and keep you updated If you have any problems Bobby is your man. I highly encourage people to use this estate agent.
Good afternoon Dark One, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
5/5
GoogleWarm welcoming friendly atmosphere! Thank you Lorna & Tara and the Barnet team. Your renting advice has been greatly appreciated
What a great review! Thank you for taking the time to share your feedback with us and it's brilliant to see that Lorna, Tara and the rest of the Barnet team made you feel welcome and were on hand to share their years of expertise with you. Thanks, Rhys
5/5
GoogleI have recently rented a property with Andrews. It was an excellent experience. Everything went on well without any hassle. Mr.Antoin was so helpful and answered all our queries in no time. We definitely highly recommend Andrews.
Hi clara jebin, thanks for sharing your experience with us. thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
4/5
GoogleWe have been with Andrews Lettings, Kingsbury for a number of years and on this occasion, as always we had an outstanding experience. The staffs were extremely helpful, very responsive and their attention to detail was remarkable …
Thank you, Joanne! We're thrilled to hear about your outstanding experience with Lorna, Tara, and the team. Your kind words and continued trust mean a lot to us. We look forward to assisting you again in the future!
5/5
GoogleTenancy renewal time again. the whole process was handled smoothly within less than a week by Monika and Tara, liaising between the tenants and me and all the paper work being completed through Andrews efficient online documentation system.
Thank you Brooks, for your wonderful review! We're thrilled to hear that Monika and Tara made your tenancy renewal process smooth and efficient. We appreciate your feedback and look forward to serving you again at Andrews. Best wishes, Jake
5/5
GoogleWe had an excellent service from Andrews property group in Barnet for renting a home. We were new to the country and not much familiar with the procedures but they supported us really well and helped us to get a home we loved. Special mention to Bozhidar@ Bobby and Tara who helped me through the process. Thank you so much
5/5
GoogleDedicated and hardworking team at andrews. have been with them now for 4 years , and the service is second to none. Making me and my partners renting experience much less stressful than it has been before we used andrews. Many thanks to Lorna and the team for there incredible work!
1/5
GoogleIf I could give 0 stars I would, honestly don't bother going anywhere near this place. The only half competent member of staff is Jack, and he is the guy who gets you to sign up with them, then you get dumped with the people who talk the talk but don't walk the walk. Having said that, they don't even come across as being half professional on the phone. When they pick up the phone they sound really bored or they're either in the middle of some office banter. We know for a fact, that they use the term "we're still waiting to hear back from the landlords" to us as tenants, (every time we had a problem or something needed fixing) when actually they hadn't even bothered contacting the landlords, as we were later in touch with the landlords directly and they knew nothing about issues we'd had with the property until months after we had reported them! This year has been one of the most stressful experiences of my life! Ann is the Manager there and she is one of the most condescending people I have ever had the misfortune to come across, we got put with Tara after joining and she seemed to only pick emails up once a month. Then got dumped with Avneet who was just dreadful, didn't acknowledge any responsibility when I pulled her up over her shortcomings and HER responsibility of being our agent! I even requested to deal through someone else and she didn't even bother replying to the email.
5/5
GoogleI have been with Andrews for 6 years and i can say i have had the best experience ever. Recently, dealing with Monika has been excellent and i am happy with all services.
Good afternoon Frances Gardiner, we’re so glad to hear that you had a smooth experience from start to finish. thank you for leaving us such a great review.
1/5
GoogleIt's hard to deal with. we let go of a really good property just for the fact that the person we dealt with did not listen and kept asking the same questions. We were also booked for a viewing but then were told it was provisional. It's just stupid to not tell us that while we make alternate arrangements to make the time booked. It's a shame we have to let go of the property now but better go with someone more professional.
Good afternoon Kash Desai, This isn’t up to our usual level of customer service so we’ll be looking into this situation further for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Barnet office has 254 reviews across 1 platform: 254 on Google.
Andrews Estate Agents Barnet is rated 4.5 out of 5 across all 254 reviews, and 4.5 out of 5 on Google from 254 reviews.
Andrews Estate Agents Barnet, 69 High Street, Barnet, Hertfordshire, EN5 5UR.
