5/5
Emma was extremely helpful, thank you Marsh & Parsons
Agent replied · 24 October 2024
Dear Izzet, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

Trusted Agent profile · Barnes, Greater London
Verified
★★★★★
285 reviews across 3 platforms
73/75 Church Road, Barnes, Greater London, SW13 9HH
Part of Marsh, see every office.
Marsh's office in Barnes, Greater London, at 73/75 Church Road, is rated 4.9 out of 5 across 285 reviews on three platforms, including 257 Google reviews rated 4.9.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Dear Sam & team,, I wanted to express our thanks on the sale of our house. Being able to convince someone that you are the right person to select for the sale ...Read all 5 from sellers
I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with ...Read the review from tenants
Marsh & Parsons Barnes Estate Agents is located on Church Road in the heart of Barnes, this office offers both residential sales and lettings. The central location of our office allows us to cover Barnes Village in its entirety as well as the surrounding areas of Sheen, Mortlake, Roehampton and Putney. Barnes, a hidden oasis, boasts a true village atmosphere offering boutique shopping, farmers markets, green spaces and the River Thames. The superior period properties that surround the village are bordered by the prestigious roads of Castelnau and Lonsdale Road and desirable mansion flats, high specification apartments in Harrods Village and charming cottages in Little Chelsea are all just a taste of the style of properties that Barnes has to offer. Barnes is served by fantastic bus links plus two overland stations with trains direct into Waterloo. Easy access to the A3(M), A4(M), are also unique selling points. Barnes is unlike any other area in London, once buyers invest here they never leave!
Every review we hold for the Barnes office, from every platform, shown as written. First names only.
5/5
Emma was extremely helpful, thank you Marsh & Parsons
Dear Izzet, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
From offer to completion Camilla was absolutely brilliant & helped smooth the whole process. Thank you so much.
Dear James, It’s great to hear that you have had a brilliant experience with our Barnes and East Sheen office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Lesley, Customer Relations Team
5/5
Tadas and Phil were excellent. They were always working hard on our behalf.
Dear Sam, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
I’d highly recommend Albert Lawrence, who has recently supported me in finding the perfect property. Albert’s knowledge and professionalism is exceptional, he is truly the best estate agent I’ve dealt with in London. Thanks again, Albert!
5/5
Extremely great service from Tadas and Phil. We just bought our first house in UK from Marsh & Parson Barnes. Tadas and Phil help a lot for the process and act very professional. I am sure that they are the people you can trust and rely on. Give my five stars with no doubt!I will use them again when next time change home.
Dear Xiaoyang, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
4/5
The staff were excellent at dealing with the sale of our property. Good communication and always ready to answer questions or find out any queries that I had. When the company changed hands, there was a tiny bit of delay in finding out what’s going on. I would highly recommend Marsh and Parsons.
Dear Farzi, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, lesley
5/5
I have been working with Tadas and Phil on our purchase. They have been fantastic from start to end. Great communication, knowledgeable and they went extra mile to make things works and keep the transactions going when needed. I would recommend them to anyone looking for to buy or sell. Thanks again for all your help and professionalism!
Dear Filippo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
I've just sold my house, for the asking price, through Marsh and Parsons and just want to say how impressed I've been with their professionalism. Phil Coombes and Julien Vidal deserve special mention, but everyone in the Barnes office played their part. I'd have no hesitation in recommending them to other would-be sellers.
Dear Jonathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
1/5
5 years renting with M&P. All started wrong with a wrong entry inventory and carpet bugs in the flat. The professionally cleaned flat was not decenltly clean. My landlady was very supportive, the agency didn't do a lot. At the end of the tenancy my case manager never answered the phone. I had to personally interact with my landlady even to have my deposit back..not sure what the agency was there for? I made an attempt to let them helping me in finding a new flat: complete faliure! They showed me flats in places where I said I didn't want to leave, missed appointments or appointments were cancelled at the last minute. Very disappointing and poor experience.
Hello. Thank you for your feedback. We’re sorry to hear that your experience with Marsh & Parsons hasn’t met your expectations. Please may we ask that you send more details to our Customer Service Team at, customerservice@marshandparsons.co.uk so that we can investigate this matter further. Kind regards, Marsh & Parsons Head Office.
5/5
I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with four more agents over the next two days (we have an urgent need to move). Chris was by far and away the best agent we dealt with. He was thoroughly prepared, and knew the details of each property inside out. He was personable, and took real time to understand what I was looking for. When arranging a second viewing with him for one of the properties, he was quick, responsive and flexible. He was just a joy to work with! Unfortunately, the property that we have decided to go for happens to be with another agent - but if I could have chosen anyone to rent through, it would be Chris. I spoke to him today to explain, and again, he's been professional, helpful in keeping options open, and just generally lovely. In an industry where agents can have a bad name, I wish there were more like Chris. He was a superstar and I hope he gets the recognition for doing such a good job. Many Thanks, Lisa
5/5
Christopher Lilly was my negotiator when I was looking for a new place to rent. He has a good line in chat and humour and I had made my mind up by the third property he had shown me. The negotiations went rather smoothly and as I was looking for a swift move, Chris went out of his way to make sure all parties were happy with all details of the tenants agreement and signed off as soon as was possible and with the minimum of fuss. Recommended as an individual negotiator and recommended as a company.
5/5
We recently rented a property with Chris from Marsh and Parsons and had a fantastic experience. We had a short time period to find somewhere and Chris made sure he showed us every option that suited us. He went out of his way to help us, resulting in finding a fantastic property which we are now very happy in. I would highly recommend Chris to anyone looking to rent - he is so lovely and made the whole experience much easier.
5/5
Flora is the best agent I’ve met. For a new immigrate there’s lot of things we don’t know. Thank you for the patient to explain very well to me! Recommend to you all!
Hiya Patrick, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Flora and the rest of our team in Barnes. All the best, Marsh & Parsons
5/5
Excellent Letting Team
I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with four more agents over the next two days (we have an urgent need to move). Chris was by far and away the best agent we dealt with. He was thoroughly prepared, and knew the details of each property inside out. He was personable, and took real time to understand what I was looking for. When arranging a second viewing with him for one of the properties, he was quick, responsive and flexible. He was just a joy to work with! Unfortunately, the property that we have decided to go for happens to be with another agent - but if I could have chosen anyone to rent through, it would be Chris. I spoke to him today to explain, and again, he's been professional, helpful in keeping options open, and just generally lovely. In an industry where agents can have a bad name, I wish there were more like Chris. He was a superstar and I hope he gets the recognition for doing such a good job.
5/5
We highly recommend Samuel Bide for your real estate needs. We just sold a longstanding family home in Barnes and Sam was the only person we know who could have gotten the deal completed. We have dealt with several other estate agents in deals outside the UK and can say beyond a shadow of doubt that Sam is one of a kind. Not only does Sam know real estate and understand the market but almost more importantly he understands people and really knows how to accurately read a situation. A critical deal making skill, and you most assuredly will want Sam on your team. Sam’s character is also above reproach. Our UK deal did not initially go as expected as a result of a tenant issue. This did not seem to have an impact on Sam although it certainly did on us. His calm, hand holding, stay the course manner allayed our fears, and he managed to right the ship and get us right back to where we wanted to be and even better! Sam was always there at every twist and turn to provide guidance and counsel and to ensure that everything stayed on track and help with any obstacles. His advice and counsel was spot on and he never missed a call or never said “it is your decision I do not know what to do.” He seemed to have experience and knowledge for every question or problem that arose. There was never a need that was not met and never a time where we had to contact him repeatedly to get answers. Most deals end with you feeling happy the deal is done and you can move on with the rest of your life. While we were thrilled with how Sam got the deal done, we felt remorse that we would no longer be talking regularly to Sam. A strange feeling but one so true. We are now proud to call Sam a friend and don’t think of him as just an estate agent and have happily recommended him to friends and neighbors. Overall, Samuel Bide made us feel like we were his only client. We know that was not the case as he is one of the top agents in the area but that is how he made us feel.
5/5
We were very happy with the services received from the Marsh and Parson team and particularly Sam and Beau. Efficient, professional and always helpful and well established in the Barnes area. Photographs taken were excellent and viewings came in thick and fast and equally importantly the follow-up once we had accepted an offer to see this through to exchange was very good. Would certainly recommend Marsh and Parsons. Also love the fact they support the local community (i.e Lowther Primary School etc).
5/5
We were very happy with the services received from the Marsh and Parson team and particularly Sam and Beau. Efficient, professional and always helpful and well established in the Barnes area. Photographs taken were excellent and viewings came in thick and fast and equally importantly the follow-up once we had accepted an offer to see this through to exchange was very good. Would certainly recommend Marsh and Parsons. Also love the fact they support the local community (i.e Lowther Primary School etc).
5/5
We first met Beau McCarty of M&P Barnes about 10 months ago when we went to view some properties that M&P was marketing in Barnes. Whilst we did not progress with any of these first few viewings, Beau did an excellent job in understanding our requirements and he subsequently brought a number of interesting and relevant properties to our attention, building an excellent relationship with us during this time. Ultimately Beau found the ideal house for us and conducted the negotiations between ourselves and the vendor in a very balanced manner and in the spirit of ensuring that both ourselves and the vendor were satisfied that we had achieved a good deal. For us, this ability of keeping both buyer and seller involved in the negotiation and realistically managing their expectations was the most impressive aspect of Beau's capabilities. We are extremely pleased with Beau's and M&P's support with our property search and would be very happy to recommend them to others. We moved into our new house on 31 August 2015 and are delighted with it. Many thanks Mark, Anne-Frances and Garrett Reid
5/5
No-one likes moving house but Vicky from Marsh and Parsons made the process from start to finish the easiest to date. From her professionalism, to her bright and bubbly personality we couldn't have asked for a more pleasant move. Nothing ever seemed to be an issue, everything was handled exceptionally fast and you are made to feel part of the Marsh and Parsons family. Big thanks to Vicky particularly and all who made this happen. We love our new house and could not be happier!!!
5/5
Moving from the other side of the world (South Africa) with two kids and a lot of boxes to tick for all of us on the property front meant that when I spotted our new rented home online I knew that it was the one. Victoria Coulson was the agent and she was just fabulous in getting the deal over the line given that we had no history in the UK. She helped us navigate the process with great attention to detail, professionalism and brilliant communication. Thank you so much Vicky! We look forward to working with you again in the future.
5/5
Me and my family moved to London in January and the first experience of Marsh & Parsons was when we our first day sat in a café and had a coffee after we had seen some houses with another company. We had some prospekts with us and a nice lady next to us asked if we where looking for a home and that she worked just around the corner and would love to help us. We stopped by there to see what Marsh & Parsons could offer us and the day after sweet Perrin took us to the apartment we love and live in today. We have nothing but an positiv experience. Happy, professional and very helpful :D
5/5
My experience of selling my house with Marsh and Parsons has been an extremely positive one. From the very start, the whole team presented themselves in a thoroughly professional manner, striking just the right balance between efficient expertise and approachability. Beau McCarty, in particular, played a significant role in ensuring that there was plenty of healthy, competitive interest in my property from the word go. He has a very light touch and I never felt he had anything other than my best interests at heart. I have to say that Beau was particularly adept at steering a clear path through some tricky phases in the latter part of the sale. I always had complete confidence in his approach and had no hesitation in taking his advice. I would recommend Beau McCarty and Marsh and Parsons to anyone who values personal service, backed up by a fantastic knowledge of the Barnes market, and complete honesty and reliability.
5/5
We recently bought our house in Barnes through Marsh and Parsons. I saw lots of properties with Beau McCarty, though we ended up buying the first one he showed us. I always really appreciated the lack of 'hard sell' and the time that he gave us - we never felt rushed around a property and I felt that he very quickly understood exactly what we were looking for. If Beau called to suggest I view a property, I'd know it was really worth me making every effort to get there as soon as possible. Once our offer was accepted Beau kept us updated regularly, and has also been in touch since completion - helping with small issues we've had and always returning any calls/emails very speedily. He and Sam Bide have been consistently helpful and professional and I will be recommending them to anyone I know who is wanting to move to Barnes.
5/5
When we decided to sell our Barnes house we did not realise how complex and tortuous the process could be. However when we signed up with Marsh and Parsons everything became much clearer and they brought us the result we wanted. Sam Bide was absolutely precise and open in his advice and information and was a shining example of how an Estate Agent should operate. He and Beau McCarty kept us completely informed and stayed impressively calm through the ebb and flow of the deal. We cannot recommend them and the agency highly enough.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh's Barnes office has 285 reviews across three platforms: 257 on Google, 21 on Facebook, 7 on View Agents.
Marsh & Parsons is rated 4.9 out of 5 across all 285 reviews, and 4.9 out of 5 on Google from 257 reviews.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Adam wrote: "Dear Sam & team,, I wanted to express our thanks on the sale of our house. Being able to convince someone that you are the right person to select for the sale ..."
Marsh & Parsons, 73/75 Church Road, Barnes, Greater London, SW13 9HH.