Every review we hold for the Barking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Harvey and Tom for your service. It was an experience that I will never forget, but we got there eventually. Good communication between both members and they were both available when I needed to contact them.
Mahbuba · 4 December 2024
Agent replied · 10 December 2024
Thank you for your kind words! We are delighted to hear that Harvey and Tom provided you with a memorable experience. We strive to maintain excellent communication and availability for our customers. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleWe sold our properties with Tom Ashwood and Paul Quartremain was the person that dealt with the transactions. Paul was very knowledgeable, patient and answered all our questions. Paul communicated professionally and efficiently through the whole sales process.
I would recommend this estate agent for either buying or selling property to all my family and friends.
Hardev · 21 January 2024
Agent replied · 19 June 2024
Thank you Hardev. We appreciate your kind words and the opportunity to work with you.
★★★★★ 5/5
GooglePaul has a rare combination of efficiency and kindness. You don’t need to explain things twice, or ring to chase him. Moving is a stressful process, having someone who clearly cares, listens and moves things along speedily, makes it a bit more manageable. This is less of a review and more of a thank you (although, I’d really recommend you give him a call).
Helen · 20 June 2023
Agent replied · 19 June 2024
Extremely kind words and amazing feedback to receive Helen, thank you.
★★★★★ 5/5
GoogleI needed to sell my flat in Hewetts Quays and I had no experience about how to approach the sale. I stumbled across Tom Ashwood Real estate on the internet out of about 20 other estate agents I took a punt on them and having met with Tom himself he took me step by step through the process. He recommended a conveyancing solicitor and my flat was sold in 4 months to a cash buyer. The whole process went seamlessly and I am very grateful to Tom Ashwood and his team. I would recommend their services with no hesitation. Thanks guys.
Delisheus · 21 January 2025
Agent replied · 23 January 2025
Thank you for your kind words! We are thrilled to hear about your positive experience with Tom Ashwood Real Estate. Our team strives to make the selling process as seamless and stress-free as possible. We appreciate your recommendation and look forward to assisting you or your friends in the future.
★★★★★ 5/5
GoogleJust a quick note, Tom sold our house over 2 years ago in Upney and stays in touch to see how we are getting on,I recommended Tom to one of my friends in Upney and he handled the sale personally and managed to get my friends almost an extra £50,000 on top of their asking price.I would highly recommend Tom to help sell your property because he will give you good honest advice and will not just tell you what you want to hear (as like the big estate agents do).
John · 2 January 2025
Agent replied · 9 January 2025
Thank you for your kind words! We are thrilled to hear about your positive experience with Tom. We take pride in providing honest advice and personalized service to our clients. If you ever need assistance with real estate in the future, please do not hesitate to reach out.
★★★★★ 5/5
GooglePaul was incredible to work with when purchasing our first family home. He is very approachable, realistic and has tons of charisma, which is exactly what we needed after the previous failure of a purchase with a different agency.
I would very highly recommend Tom Ashwood, if Paul is your agent - your a lucky one.
Sum · 23 October 2023
Agent replied · 19 June 2024
Very kind words, thank you from all at Tom Ashwood Real Estate
★★★★★ 5/5
GoogleI've never had a good experience with estate agents. Too often, they seem to live up to their reputation. However, I was pleasantly surprised by the service received from Paul and his team. Their communication was excellent, always happy to answer a question promptly. The entire end-to-end process was painless and smooth sailing all the way to completion.
Phil · 24 August 2023
Agent replied · 24 October 2024
Thank you for sharing your experience with us! We're thrilled to hear that you had a positive and smooth journey with Paul and our team. Excellent communication is a top priority for us, and we're glad we could make the process painless for you. If you ever need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Tom Ashwood and his team on the sale of my property, and I couldn’t be happier with the experience! From the end of September, when the process began, to mid-December when the sale closed, Tom and his team were incredible.
They demonstrated professionalism, expertise, and dedication every step of the way. They provided me with clear guidance on pricing, marketing, and preparing my home for sale. Thanks to their experience and insights, we attracted significant interest quickly, and their negotiation skills ensured a smooth and successful closing.
What really stood out was Tom and Harvey's exceptional communication. They kept me informed at every stage, promptly addressing all my questions and concerns. Selling a property can be stressful, but their reassurance and efficiency made it a seamless and positive experience.
I wholeheartedly recommend Tom Ashwood Real Estate to anyone looking to buy or sell a property. Their commitment to achieving the best possible outcome is truly unmatched. Thank you, Tom Ashwood and Team for making this such a fantastic experience!
Bhakti · 26 December 2024
Agent replied · 9 January 2025
Thank you for sharing your fantastic experience! We are thrilled to hear that you found our team to be professional, dedicated, and communicative throughout the process. We strive to provide the best service and are delighted that we could make your property sale a positive experience. We appreciate your recommendation!
★★★★★ 5/5
GoogleVery professional down to earth and dosnt waste anytime. I dealt with Hamzah and he was very helpful and friendly, guided us throught the property deal and helped us step by step. For first time we buyers we wear completely lost but he made it a piece of cake explaining evevry step and helping us find our perfect home .
Arfan · 20 June 2023
Agent replied · 19 June 2024
Extremely kind words and amazing feedback to receive Arfan, thank you.
★★★★★ 5/5
GoogleDanny Muir was one of the best estate agents I have come across, I have sold and bought many properties but this guy really goes above and beyond - wouldn’t advise using anyone else
Thanks Dan
Daniel · 17 October 2024
Agent replied · 24 October 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with Danny. We always strive to go above and beyond for our clients. If you ever need assistance with real estate again, don't hesitate to reach out.
★★★★★ 5/5
GoogleAfter many many years of searching for that special home, Tom and Harvey came through for us, we appreciate your support and all your help getting us over the line. It’s been tough with many challenges along the way but we finally got there.
A special mention goes out to Harvey, you went above and beyond, keeping us informed at every stage, reassuring us every step of the way. I look forward to working with you and Tom again in the very near future.
All the best.
K · 10 December 2024
Agent replied · 9 January 2025
Thank you for the wonderful feedback! We are thrilled to have helped you find your dream home. We appreciate your kind words and look forward to working with you again in the future. All the best to you too!
★★★★★ 5/5
GoogleVery happy with the service we received on the sale of my late father’s property. Humzah was very good at chasing our solicitor and negotiating for us. I would not hesitate in using them again.
Nicola · 26 October 2024
Agent replied · 19 June 2024
Thank you for positive review Nicola. We appreciate your kind words and the opportunity to work with you.
★★★★★ 5/5
GoogleFrom the moment we met Tom to consider listing our property with his company we were in no doubt he was the right fit for us and we actually met with 4 other companies for comparison.
The communication was clear, honest and no false expectations or hard sell. Tom has a great team and both himself and Harvey would make themselves available to talk you through every step, including the bumps. We would not hesitate to work with Tom again, either buying or selling - well served 5 star review.
Emma · 26 November 2024
Agent replied · 10 December 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with Tom and Harvey. Clear communication and transparency are our top priorities, and we are always here to guide you through the process. We look forward to assisting you with any future real estate needs. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotI don’t normally give my review but I…
I don’t normally give my review but I highly recommend Tom Ashwood and Co for my sale of my house. Everything until completion was done smoothly. They helped and supported me throughout even with me loosing mother in the process they showed allot of compassion patience with the process and move. I am very grateful to Harvey and his professionalism and support from the start to end being involved in my sale and always available to answer and questions. The viewings were managed very well.
Amran · 25 November 2025
★★★★★ 5/5
GoogleAfter many many years of searching for that special home, Tom and Harvey came through for us, we appreciate your support and all your help getting us over the line. It’s been tough with many challenges along the way but we finally got there.
A special mention goes out to Harvey, you went above and beyond, keeping us informed at every stage, reassuring us every step of the way. I look forward to working with you and Tom again in the very near future.
All the best.
Kobir · 18 November 2024
Agent replied · 22 November 2024
Thank you for the wonderful feedback! We are thrilled to have helped you find your dream home. We appreciate your kind words and look forward to working with you again in the future. All the best to you too!
★★★★★ 5/5
GoogleExcellent service. House was sold quickly and pleased with the price achieved. Tom is so friendly and helpful and explained each stage of the process. Would not hesitate in recommending this estate agency.
Christine · 2 November 2024
Agent replied · 9 November 2024
Thank you for the glowing review! We're thrilled to hear about your positive experience with Tom and our team. We aim to provide excellent service and a smooth selling process. We appreciate your recommendation and look forward to assisting you or your friends in the future.
★★★★★ 5/5
GoogleI am pleased with the experience I had working with Tom and his team at Tom Ashwood Real Estate to sell my flat!
He put me onto Harvey from his team. From the beginning, he made the process feel easy and straightforward. He provided excellent advice on preparing my flat for viewings, and his knowledge of the market helped me set a competitive price.
Their dedication and professionalism resulted in a quick sale at a good price.
I highly recommend Tom Ashwood Real Estate for anyone looking to sell their property smoothly and successfully!
Pat T
Pat · 10 November 2024
Agent replied · 10 December 2024
Thank you for the glowing review, Pat! We're thrilled to hear about your positive experience working with Tom and Harvey. We strive to make the selling process easy and straightforward for our clients. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for recommending us!
★★★★★ 5/5
GoogleMy family and I were supported by Tom Ashwood when we bought our house. From the very first moment we met him, we felt comfortable and that was purely down to Tom. He was caring, understanding and you could tell he wanted the best for my family. I remember the first time he met my mum who can’t speak English, he said Assalamu Alaikum to her - it meant a lot to my mum when he did that. We had peace of mind throughout the process of buying our house and that was down to Tom always being open and honest.
Sarwar
Barking
Sarwar · 26 October 2024
Agent replied · 9 November 2024
Thank you for sharing your positive experience, Sarwar! We're thrilled to hear that Tom provided caring and understanding service to your family. We pride ourselves on transparency and will continue to be open and honest in all our dealings. If you ever need assistance in the future, feel free to reach out to us.
★★★★★ 1/5
GoogleI'm very disappointed with Tom ashwood real estate. They have failed to file their accounts with companies house, which were due by 18th February 2024.
This non compliance with statutory obligations raises serious concerns about their transparency , governance and overall professionalism.
This has made me lose trust and raise serious questions about real estate companies failing to disclose statutory information in a timely manner which is why for that reason I can't use them.
Update
While the internal working of your business are your concern, the customers experience is what matters most from the buyer or seller perspective. This experience begins with researching potential agents and first impressions count. Your failure to produce timely accounts especially compared to other agents significantlly influenced my decision making process and confidence in your company as a whole.
I acknowledge your intention to restore trust by filing accounts but it's difficult to overlook the delayed compliance on your part.
I look forward to seeing your accounts.
Mr · 23 October 2024
Agent replied · 24 October 2024
Our accounts will be filed in due course, hopefully restoring your trust. We are equally disappointed that you would feel the need to post a negative review based on this and not an experience with us directly and without having a conversation or even knowing any of the businesses internal workings. We wish you well in your property related endeavours Mr Miah.
★★★★★ 5/5
GoogleVery impressed by the service received from Tom and Harvey at Tom Ashwood Real Estate on the recent sale (Oct 2024) of my Barking property.
Many agents in the area give you a lot of sales patter and from the second I picked up the phone, I felt this company were just different! Other agents were asking me what I wanted to market the property at - I had to remind them I was not a professional and they needed to guide me on what price would best achieve a sale.
I needed to complete quickly as I was moving from my low interest rate of 3% onto my lender's variable rate of 8.5% so I had to be sure of the agent, be able to trust them and could only hope, they would act quickly.
Tom and the Team came up with a full marketing strategy,. They recommended for me to adopt their unique process asking for offers over a lower set price, to hold a well advertised open day and to let potential buyers to then put in offers. The strategy fully worked and they achieved me an amazing price for which I am very grateful. They also and importantly proactively managed the sales process, chasing everyone efficiently and the sale has just completed in record time.
I am really pleased with their services and quite frankly, I cannot recommend them highly enough - really, really impressed. Thank you Tom and Harvey for your great work and you should both feel very proud of the offering you have there!
RWK · 17 October 2024
Agent replied · 24 October 2024
Thank you for your glowing review! We're thrilled to have exceeded your expectations and made the sale process smooth and efficient for you. Your satisfaction is our priority, and we appreciate your kind words. If you need anything in the future, don't hesitate to reach out. Thank you again!
★★★★★ 5/5
GoogleHarvey is an excellent estate agent; he was very helpful through out the whole process to purchase our first property. I wish him very best and he is highly recommended for any potential new buyer.
Sam · 25 August 2024
Agent replied · 24 October 2024
Thank you for your kind words! We are delighted to hear about your positive experience with Harvey. We appreciate your recommendation and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GoogleHarvey is an excellent estate agent; he was very helpful through out the whole process to purchase our first property. I wish him very best and he is highly recommended for any potential new buyer.
Shamanta · 24 August 2024
Agent replied · 22 November 2024
Thank you for your kind words! We are delighted to hear about your positive experience with Harvey. We appreciate your recommendation and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GoogleI am sharing this review on behalf of my Parents Alan and Sheila.
We were very pleased with Humzah from Tom Ashwood Real Estate, he worked with speed and professionalism and our sale went through quickly and smoothly after our first buyer let us down at last minute.
Thanks Humzah
Dean · 23 October 2023
Agent replied · 19 June 2024
Thank you Dean and please pass on our thanks to Mum & Dad. We hope that they make many new happy memories with you all in their new home.
★★★★★ 5/5
GoogleHarvey went above and beyond what was expected to help us find exactly what we needed within our budget. He was extremely patient, helpful and provided us with all the support we needed to complete our purchase smoothly and swiftly.
Bala
Kavina · 20 April 2024
Agent replied · 24 October 2024
Thank you for sharing your positive experience with Harvey! We're delighted to hear that he provided exceptional service and helped you find what you needed within your budget. We appreciate your feedback and look forward to assisting you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.