Trusted Agent profile

Tom Ashwood Real Estate reviews

★★★★★ Excellent

213 reviews across 2 platforms

3, Town Quay Wharf, Abbey Road, Barking IG11 7BZ

Tom Ashwood Real Estate's Barking office at 3 is rated 4.8 out of 5 across 213 reviews on two platforms, including 201 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

201

Reviews on Google

This office

Trustpilot logo

12

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Tom Ashwood Real Estate. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Barking office, from every platform, shown as written. First names only.

5/5

Google

I sold & purchased through Tom Ashwood. Great service, and attention given to our needs. They really take the time to understand the client which adds a personal touch to their service. Humza & Harvey were excellent to deal with throughout the transaction of both deals. I can see why they’ve got the Barking area on a choke hold. These guys are the ones you want to sell your house or buy off of. Great guys. Thank you!

Ruhel · 21 March 2024

Agent replied · 19 June 2024

Thank you for the positive review Ruhel. We appreciate your kind words and the opportunity to work with you and the family. We hope you enjoy your new home

5/5

Google

My very first conversation with Paul led me to leave the MA I initially had my property advertised with. I had such a difficult time with getting my house sold and the experience I had with Sandra davidson. Paul stepped in and honestly from then I was rest assured Paul and the team will help me sell my house. Paul from the very beginning was my biggest support, he was always so reassuring and took time to listen and helped me stay positive throughout. Paul was always just one phone call away very informative and always provided regular updates liasing with all all parties and making sure that everything was going according to meet completion date. Even towards the very end with a slight hicup with a rate change on completion date he still managed to make sure the completion date was accomplished. He truly made it a magical memory i will always remember this moment. Thank you to Humzah and Tom for also being part of this journey, and helping me. They were all always one phone call away and always responded straight away to any query. The service I received from the team was more than a 5 star experience, I actually felt blessed to have them all help me through the process. Paul and Humzah are highly skilled and personable professionals who stepped in and was there for me every step of the way. Their customer service I can honestly say, I have never experienced any where else, they always ensured I was happy every step of the way. Thank you Paul and team for a brilliant service Highly highly recommended !!!

Shummi · 22 December 2023

Agent replied · 19 June 2024

Thank you Shummi. Despite the challenges we face we are grateful for your trust and in allowing us to guide you through the process. We wish you and your beautiful family well in your new home.

5/5

Google

We just bought our property with Tom Ashwood. Humzah was the agent for our property, we were very happy with the regular communication we had with Humzah who was not only very approachable to ask any questions to but he also always took initiative to regularly update us. It was obvious how hard he worked to get us to completion as there were a few challenges with the seller. From start to finish he was extremely helpful. So I would highly recommend this estate agent company. Personally, we would definitely go with Tom Ashwood again thanks to Humzah.

Rajia · 22 December 2023

Agent replied · 19 June 2024

Very kind words, thank you from all at Tom Ashwood Real Estate

5/5

Google

From start to finish Harvey was fantastic from communication to generally keeping in touch regularly. Everything was made more simple. 💯% recommend Tom Ashwood & Co. …

John · 10 December 2025

Agent replied · 24 December 2025

Thank you so much for your kind words, John! We're thrilled to hear that Harvey provided you with fantastic service and made the process simple for you. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!

5/5

Google

I can’t recommend Thomas Ashwood Estate Agents enough. They sold our house within a couple of days at a very good price. The sale has been fraught with problems. However, they have guided us through the whole process. Always keeping us updated and advising us along the way. Tom and Harvey are both first rate at what they do. Jackie Dempster

Jackie · 15 November 2024

Agent replied · 22 November 2024

Thank you so much for your kind words, Jackie! We're thrilled to hear about your positive experience with our team. We aim to provide top-notch service and guidance throughout the process. If you need anything in the future, don't hesitate to reach out. We appreciate your recommendation!

5/5

Google

I don’t normally write reviews due to my busy schedules, but I think it will be highly unfair not to write one for Tom Ashwood real Estate. I used them recently to sell my sister’s house and they were absolutely exceptional. Paul Quatremain and Humzah were very approachable and professional from day one. They showed great level of knowledge in the market and in the industry as whole. our situation was very complex with a troublesome tenant, but they gave us guidance, confidence and delivered within a short time. Great communication, very efficient and effective in every detail information that needs to be made to get the job done. I have no hesitation at all to recommend them to anyone who want to sell or buy a property. I can guarantee you will never regret at all. Thank you, guys, you are just amazing to work with. Keep up the good work and the sky will be your limit. Sophie and I are very grateful. YOU ARE THE BEST Thank you. Eben

TL · 23 October 2023

Agent replied · 19 June 2024

Such kind words that genuinely mean the world to us here at Tom Ashwood Real Estate. We wish you well in your new home.

5/5

Google

Thank you to Humzah and the rest of the team at Tom Ashwood Real Estate who helped us secure our family home after a year long search with many ups and downs. As I told Humzah in person, I have found him to be the best estate agent to deal with during my property search. Special mention to Kelly (the in-house broker) too who did a great job in sorting out our mortgage in quick time. I’d highly recommend the team at Tom Ashwood to anyone looking to buy or sell a home in the Barking area and beyond.

Kawsar · 23 September 2023

Agent replied · 19 June 2024

Very kind words, thank you from all at Tom Ashwood Real Estate

5/5

Google

I recently had the pleasure of purchasing a property with the guidance and support of Harvey Theakston, Danny Muir and Tom Ashwood from Tom Ashwood Real Estate. From the very first interaction to the completion date on 29th January 2025, their professionalism, expertise, and commitment to excellent service were evident throughout the entire process. Harvey was incredibly knowledgeable, approachable, and always available to answer any questions or address any concerns. His proactive communication, attention to detail, and dedication made what could have been a stressful experience smooth and seamless. I truly appreciated his advice and guidance at every stage. Tom Ashwood's leadership and experience were also reflected in the team's overall professionalism and efficiency. It’s clear that Tom Ashwood Real Estate takes great pride in delivering top-tier service and prioritising their clients' best interests. I would highly recommend Harvey Theakston, Tom Ashwood, and the entire team at Tom Ashwood Real Estate to anyone looking to buy or sell a property. Their passion for what they do, combined with their market knowledge in property sector and excellent client care, make them truly stand out in the real estate world. Thank you for helping me secure my new home.

Abul · 22 March 2025

5/5

Google

Tom Ashwood Estate Agents was recommended by a friend and at the first meeting with Paul he was very professional, explained the process and delivered at every stage. He was always available at the end of the phone day or night. Assisted by Humzah the open house experience went smoothly . We have now completed and moved into our new home which we love and that would not have been possible without Tom Ashwood and I would very highly recommend them.

Angela · 24 August 2023

Agent replied · 19 June 2024

Very kind words, thank you from all at Tom Ashwood Real Estate

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Tom Ashwood & Co Tom Ashwood & Co were incredible from start to finish ; warm, attentive, and genuinely invested in helping us through one of the most stressful situations anyone can face! Their communication was excellent, their advice honest, and their support constant. We couldn’t recommend them more highly. A special thank you to both Tom and Harvey, we are forever grateful.

Emma · 17 December 2025

Agent replied · 24 December 2025

Dear Emma, Thank you so much for your kind words! We are thrilled to hear that you had an exceptional experience with Tom Ashwood & Co. Your appreciation for Tom and Harvey's support means the world to us. We strive to provide attentive and honest service, especially during challenging times. We truly value your recommendation and look forward to assisting you again in the future! Best regards, The Tom Ashwood & Co Team

5/5

Google

So after having a really bad experience with a local agent ( high street franchise) we were left in a tricky position; guzumped on our purchase weeks before completion, interest rates raising faster than expected and a mortgage offer only valid for a few months…. If I’m honest I wasn’t sure what to expect when I first enquired about a property with Tom Ashwood the inexperience in me thought your safer with a high street agent, but after a quick chat with Paul and Tom where I explained our position, these guys helped us secure our dream home within 6 weeks, we were first time buyers and the way they helped us navigate the process was very much personalised after all I didn’t think I would have the personal numbers of company directors and be able to call them anytime I needed. Value for money and definitely bespoke. Thanks Guys

Riz · 20 June 2023

Agent replied · 19 June 2024

Very kind words Rizwan. We appreciated the trust you placed in us and in allowing us to assist in the manner we believe that we provide the best service to our clients. We all hope you are making progress with the renovations and are well on the way to creating a beautiful family home for your young family.

5/5

Google

Tom and his team, Humzah in particular, really delivered for me at a time when I had felt incredibly let down by a previous agent. My house was on the market for nearly 6 months but was sold within six weeks of signing with Tom Ashwood, at a very tricky time for house sales. I received regular feedback from potential purchasers and Humzah was industrious in driving the sale price up to what I needed. Tom is a very genuine character who is passionate about his work, his clients and his reputation. I would certainly recommend him to anyone considering selling their home. I wish I had chosen him first!

Andrew · 20 June 2023

Agent replied · 19 June 2024

Thank you for trusting us to help Andy. Good luck with everything!

5/5

Google

Paul Quatremain at Tom Ashwood was truly exceptional. He was 20 out of 10,I was impressed with the level of his knowledge and the amount of service he provided. He promptness, knowledge of the market, strategic mindset, kindness, responsiveness was incredible. His cool, calm mindset kept our anxiety low and gave us the confidence He will get the job done and he did! Paul sold our house for us even when the market was down . I will recommend Paul at anytime.Thank you Paul.

Tina · 20 June 2023

Agent replied · 24 October 2024

Thank you for the glowing recommendation! We pride ourselves on providing exceptional service and expert knowledge. It was a pleasure working with you, and I'm delighted we could exceed your expectations. Please don't hesitate to reach out if you need anything in the future. Thank you for choosing us!

5/5

Google

I highly recommend Tom Ashwood. Harvey was incredibly helpful and supportive throughout my buying journey. They made the process smooth, answered all my questions, and truly went the extra mile.

Nikita · 26 August 2025

Agent replied · 9 September 2025

Thank you, Nikita! We're thrilled to hear that Harvey provided you with such helpful support during your buying journey. Our team is dedicated to making the process as smooth as possible, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

Thank you Tom ashwood & Co I had an excellent experience working with Mr Harvey They demonstrated great professionalism, attentiveness, and a deep understanding of the market. Throughout the process, they were responsive to my needs and went above and beyond to ensure everything went smoothly. I highly recommend [Harvey] to anyone seeking a reliable and dedicated real estate agent. Harvey he is very lovely man Thank you very much Kind regards Naseem saed

Qasim · 26 August 2025

Agent replied · 9 September 2025

Thank you, Qasim, for your wonderful review! We're thrilled to hear about your excellent experience with Mr. Harvey. His professionalism and dedication truly set him apart. We appreciate your recommendation and look forward to assisting you in the future. Kind regards, Tom Ashwood & Co.

5/5

Google

Having worked with Harvey and Tom on transactions in previous months, I have found them extremely professional, proactive and helpful, going above and beyond even outside of usual hours. Nothing is too much trouble in an effort to assist. Looking forward to continuing to work with them in the future.

Sharon · 17 October 2024

Agent replied · 24 October 2024

Thank you for your kind words! We are thrilled to hear about your positive experience working with Harvey and Tom. We are committed to providing exceptional service and look forward to continuing to exceed your expectations in the future.

5/5

Google

Recently i bought a property through that estate agent.All of the team members are very helpful and reply me very quickly specially Hamzah is very helpful . I was a first time buyer.They organised everything like a mortgage broker , solicitor conveyancing services . Everything is done very nicely and smoothly. I have a very good experience with them. I recommend to everyone go with them for everything till completion without any hassle.

Harjeet · 20 June 2023

Agent replied · 24 October 2024

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with excellent service. We strive to make the process smooth and hassle-free for all our clients. We appreciate your recommendation and look forward to assisting you in the future.

1/5

Google

Very disappointing experience. They speak rudely and unprofessionally on the phone. The advertisement shows one price, but in reality they ask for £50k more. I understand that in London the ‘offers over’ system is common, but the difference should be reasonable, not so inflated. It feels like buyers are being misled with an artificially low price and then pushed to pay much more. This approach is neither transparent nor fair.

Анна · 3 September 2025

Agent replied · 9 September 2025

Hi Анна Регуш, We’re sorry to hear you were disappointed, but we’d like to clarify a few important points. First, the pricing strategy you’re referring to “offers over” is a standard and widely accepted approach in London’s property market, especially in high-demand areas. The guide price is not a fixed asking price but a starting point to attract interest, and final offers are naturally driven by market demand. We make this clear in our listings and conversations. As for the phone communication, we take professionalism seriously and are always open to reviewing how we engage with clients. However, we stand by the integrity of our team and their conduct. We understand that the London market can feel intense, but being transparent about competitive pricing is not the same as misleading. Thank you for your feedback. If you’d like to discuss this further, please contact our office on 0208 591 0500 or email us at hello@tomashwood.co.uk

5/5

Trustpilot

I had sold my flat through Tom Ashwood…

I have sold my flat through Tom Ashwood Estate Agents. I was particularly happy with Harvey whom acted very quickly when my buyer’s bank had a problem with the lease indemnity. Instead of waiting for another few weeks he asked the buyer to swap lender with new loan approved within 2 days. Then Harvey called me on 3rd day that a valuation was booked for next day. So, after the call he arranged for someone to speedily collected the keys from my letting agent within the next 3 hours. A week later I was so thrilled that I was able to exchange contract and complete the day after. I would recommend them to other sellers.

Sherry · 1 May 2025

Agent replied · 27 July 2025

Thank you, Sherry, for your wonderful review! We're thrilled to hear that your experience with Tom Ashwood & Co was so positive. Tom and Harvey truly strive for professionalism and efficiency in every transaction. We appreciate your kind words about their attention to detail and communication throughout the process. It's great to know that our proactive approach helped make your sale smooth and timely. Thank you for recommending us, and we look forward to assisting you again in the future!

5/5

Google

We just completed our house purchase with Tom Ashwood, Paul was the lead on the property and was superb to deal with, always available for any questions, kept us informed on what stage we were throughout the purchase process. Pleasure to deal with Paul, level headed, approachable. Thank you very much on getting us to the complete line. All the best!!!

I · 22 December 2023

Agent replied · 19 June 2024

Very kind words, thank you from all at Tom Ashwood Real Estate

5/5

Google

I am in the final stages of completing the sale of my property with Tom Ashwood. Harvey, Humzah and Tom did a great job marketing the property and finding buyers. Harvey was my day to day contact. He was very responsive and kept me updated throughout the process. A very positive experience overall!

Moin · 20 April 2024

Agent replied · 24 October 2024

Thank you for choosing Tom Ashwood for your property sale! We're thrilled to hear you had a positive experience with our team. Harvey and the rest of the team work hard to keep you informed and make the process smooth. We appreciate your kind words and wish you all the best with your property sale.

5/5

Google

I don’t often leave reviews but the 5* service from Dean O’Dell and the team at Tom Ashwood & Co deserve every star. Dean was attentive to what we wanted to achieve, supported and guided us through the process with professionalism. We couldn’t be happier and would definitely recommend. Thanks again.

Leon · 10 August 2025

5/5

Google

Harvey has been amazing through out the process of purchasing my property. Very clear with communication and consistent with updates. I am so grateful and appreciate all the help. Harvey is a great asset to the company! Thank you Tom Ashwood for making this experience a positive one!! 😊 …

Amy · 5 June 2024

Agent replied · 24 October 2024

Thank you so much for your kind words! We're thrilled to hear that Harvey provided you with excellent communication and updates throughout the purchasing process. We appreciate your feedback and will be sure to pass along your compliments to Harvey. Enjoy your new property!

5/5

Google

Had an amazing experience. Bought my first house with Harvey and he made the experience as seamless as he could. Explained the process in detail, continuous support and always went the extra mile. Thanks Harvey and Tom Ashwood Real Estate 👍🏼

JCX2k11 · 26 October 2024

Agent replied · 9 November 2024

Thank you for the glowing review! We're thrilled to have been part of your home buying journey. We always strive to provide a seamless experience with detailed explanations and continuous support. We appreciate your kind words and look forward to assisting you with any future real estate needs.

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Read Tom Ashwood Real Estate's Google reviews

Questions about Tom Ashwood Real Estate

How many reviews does Tom Ashwood Real Estate have?

Tom Ashwood Real Estate's Barking office has 213 reviews across two platforms: 201 on Google, 12 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Tom Ashwood Real Estate's rating?

Tom Ashwood Real Estate is rated 4.8 out of 5 across all 213 reviews, and 4.8 out of 5 on Google from 201 reviews, checked 9 October 2026.

Has Tom Ashwood Real Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Tom Ashwood Real Estate, Barking won Gold.

Where is Tom Ashwood Real Estate's Barking office?

Tom Ashwood Real Estate, 3, Town Quay Wharf, Abbey Road, Barking IG11 7BZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.