Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAppalling service
Appalling service. Called them four times over a one week period to arrange a viewing. Each time they said they would get someone to call me back. They didn’t and not once apologised for the poor service. Sent an email complaint to their head office but had no reply to this either. Have now given up trying to view this property.
Brian · 30 July 2021
★★★★★ 5/5
GoogleThese guys are great and you can trust them, they find the best place for me which was so affordable
Maryam · 11 October 2022
Agent replied · 25 October 2024
Thanks happy to help
★★★★★ 1/5
TrustpilotDon’t use this company
Don’t use this company. Their dishonesty with invoicing when challenged resulted in an unprofessional response from a very rude woman.
Kate · 21 September 2022
Agent replied · 22 October 2024
Good morning, I am sorry to hear this has happened. All our offices are franchised and we take poor service seriously. Could you please send an email to info@century21uk.com with your details and the office you dealt with in and i can look in to this.
Regards,
Sam
★★★★★ 5/5
GoogleVery good and honest person they are,,
Mahi · 11 October 2023
Agent replied · 25 October 2024
Thanks for the kind words we are happy to help
★★★★★ 1/5
TrustpilotAwful and unprofessional
Awful. Arranged a viewing. Called up the day before to check the viewing was still going ahead and was told that it was. I arrived at the property, waited over an hour calling the office. It went straight to answering machine. Next day no apologies - nothing! Completely unprofessional and a waste of time. Avoid at all costs.
Verbena · 16 August 2021
★★★★★ 5/5
GoogleVery professional nice people. They work very efficiently, taking care of the process from start to finish with expert knowledge! I would highly recommend them.
Eugene · 11 October 2021
Agent replied · 25 October 2024
Thanks Mr Eugene for your business we are happy to help
★★★★★ 5/5
GoogleWe had a very good experience in a letting process on apartment with them. Rameez and Usama have been very professional throughout. Highly recommended in any type of property deals.
Neeraj · 27 October 2019
Agent replied · 25 October 2024
Thanks
★★★★★ 1/5
TrustpilotTried renting 2 properties from them
Tried renting 2 properties from them. Dont have a clue what they are doing. never ring you back and ignore emails. i even paid a deposit and they cant tell me when i can move in!!! Very poor service and its very annoying that i have to chase them up 3 times a day to get anywhere
Carl · 23 September 2020
★★★★★ 1/5
TrustpilotMaidstone Branch Poor Customer Service
Briefly used Century 21 in Maidstone to try to sell my flat. No feedback on any viewings and no follow up when contacted. Very disappointing overall service. Unfortunately as I was talked into going with them as a multi agent sale it cost me with no return on my money. I wouldn’t consider ever selling with Century 21 again!
Seadweller · 12 January 2020
★★★★★ 5/5
GoogleVery nice and respected gentleman. Quick response and honest. Definitely recommended!
Mohammad · 11 October 2022
Agent replied · 25 October 2024
Thanks we are glad that you were satisfied with our Service.
★★★★★ 1/5
GoogleBad customer service
Barry · 21 February 2025
★★★★★ 5/5
GoogleVery professional and friendly service. I would highly recommend this estate agent to any seller or letter.
Hafiz · 11 October 2021
Agent replied · 25 October 2024
Thanks Mr Bilal we are happy to help
★★★★★ 5/5
GoogleV good experience they sold one property for me on a good price. They have let my another property quickly also and are very helpfull
Hafez · 27 October 2018
Agent replied · 25 October 2024
Thanks Mr Uddin its been a pleasure working for you
★★★★★ 5/5
GoogleGreat service. Very professional estate agents. Always answer calls and queries promptly. Found very good tenants and manage property very effiecently.
Hasan · 27 October 2019
Agent replied · 25 October 2024
Thanks
★★★★★ 4/5
TrustpilotMy experience
My experience with century 21(Maidstone) is good so far,friendly staff,great communication.We viewed the property we liked,,meet the landlord in person,all paperwork went smooth,got the key and we are ready to move in.Lets see how it will go through the year.L.
LIVIA · 10 June 2022
★★★★★ 5/5
GoogleCan’t say enough about this agency! Extremely efficient and professional, made our experience so much more present. Highly recommended them!
KEITH · 27 October 2019
Agent replied · 25 October 2024
Thanks Mr Keith it was a pleasure to work with you.
★★★★★ 5/5
GoogleCentury 21 is a best letting agent in barking and dagenham. I have good experience with Century21 more than two years.
Md · 27 October 2018
Agent replied · 25 October 2024
thanks
★★★★★ 4/5
GoogleThe process with the agent was straightforward and smooth, was a good experience. Am hoping for a blissful stay.
Tsaye · 27 October 2019
Agent replied · 25 October 2024
Thanks
★★★★★ 5/5
GoogleExcellent and helpful service offered by Mr Rameez. Polite nature.
MOHAMMED · 11 October 2021
Agent replied · 25 October 2024
Thanks Mr Khan
★★★★★ 1/5
TrustpilotShocking agency with bad tactics and…
Shocking agency with bad tactics and many lies there reviews on google are all fake stay well away
Consumer · 23 January 2024
★★★★★ 5/5
GoogleExcellent agent, very good service in all ways.
Zab · 11 October 2021
Agent replied · 25 October 2024
Thanks
★★★★★ 1/5
Trustpilothouse selling
this company, steer clear !, bad experience, pushy all the way, with only their own gain at heart,really inexperienced staff,id been with this company to sell my house 1 yr with nothing positive, soon as i exchanched to the nxt company i'd sold my house within a wk, goes to show.
Liz · 5 July 2016
★★★★★ 5/5
GoogleNice and responsible management, cares like family.
Komal · 11 October 2021
Agent replied · 25 October 2024
Thank you and we are glad that you were very happy with our service
★★★★★ 5/5
FacebookSuperb Management, great service, best company to work with 👍👍👍👍
Sandeep · 1 March 2021
Agent replied · 22 December 2025
Very poor customer service I was enquiry about to buy a property with your company. but I received the email below and I must say that I am really shocked.
==============
Hello,
Are you able to send proof of funds and proof of ID before we can start viewings?
Kind Regards,
Amie Tyler
CENTURY 21 DONCASTER
==============
PLEASE AVOIDE
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.