Century 21 Barking & Dagenham reviews in Barking and Dagenham

★★★★★ 1/5

Google

Dont rent with these guys and landlords be aware. They never inform the landlord of issues when they arise, you end up thinking the landlord is bad . But they just dont want to deal with conflicts and side with the landlord. Don’t believe anybody with so many positive reviews, obviously more than 50% are fake reviews

Xena · 26 October 2023

★★★★★ 1/5

Google

All these positive reviews are a joke, this is why I don't trust Google reviews. Or maybe they're for a different part of the company, I don't know. Anyway, my experience as a renter doing a showing through them was, um, bad - the agent didn't greet us, didn't seem to be well-informed, was rude, impatient, and seemed abrupt and annoyed with the customers (me and a couple of families) for no clear reason. I guess the one nice thing I can say is the actual apartment was quite nice.

Raluca · 26 October 2020

★★★★★ 5/5

Google

Hi my agent was Rameez he was very respectful and understanding and we appreciate all his support. He definitely guided us along the way.

Rukhsar · 11 April 2025

★★★★★ 5/5

Google

Hi, very good service! The response was always prompt! My case was mainly dealt with Rameez, always helpful and all my questions answered. Highly recommend this agency 👍 Syeda Begum

Rushel · 26 October 2020

★★★★★ 1/5

Trustpilot

Communication is absolutely terrible

Also known as Symonds and Greenaway at least in Peterborough. They very rarely answer their phone. You can leave messages for them to call back, but they won't call you back. When you do speak to them, they will tell you they'll call you back with information on a property you inquired about... they will not. They do not reply to emails. Communication is just terrible all around. Eventually after about 12 attempts, we were able to visit a property. The person was caught in traffic and she was very kind, but despite registering my interest in the property we were shown, we didn't hear anything further. No email, which we'd agreed to. Another property appeared, and once again they don't answer the phone. After about 5 attempts, someone finally answered. Agreed to call back with info on a property. They didn't call back obviously. Not sure what's going on but they clearly don't want people's business.

Head · 10 February 2024

★★★★★ 1/5

Facebook

I was supposed to meet the agent yesterday as I fixed an appointment the day before. He never showed up and he didn't send any cancellation email. He didn't contact me and, on top of that, he either disconnected the phone or blocked my call. This is a clear example of a non professional team who doesn't care for their customers. Seriousness and competence are by far the worst ever experienced. I am happy not to consider any of the housing opportunities of this agency. Stay away from this, not recommended at all!

Matteo · 18 September 2019

★★★★★ 5/5

Trustpilot

Maidstone Branch

Maidstone BranchI cannot thank Century 21 enough especially Peter Lott. We had a few bumps along the way but Peter was always on the end of the phone for us and worked tirelessly to ensure we got our little bungalow which we absolutely love. We used this company for our buying and selling and would recommend them to anyone.

MRS · 24 February 2021

★★★★★ 5/5

Google

I had a fantastic experience with Rameez who helped rent out my flat. It was a smooth straight forward process. He was on hand to advice and guide through out. I will certainly recommend and use this agency again. Best Vivian

Vivian · 28 May 2024

★★★★★ 1/5

Trustpilot

Illegal eviction! And all belongings disposed

Moved into a studio flat in Bedford at the beginning of October. Signed an assured shorthold tenancy agreement. I went away on the 22nd of to December to spend with family. I came back to the property in the 3rd of January. The hotel style keycard would not let me into the flat. I called Fiona (Aka Amna) who is the wife of the landlords son and acting as an agent. Fiona answered my call and After explaining my situation. She started to laugh and then started to swear . I explained I've got nowhere to go it's 9pm she just swore and like laughed like a child. She then told me all my belongings were thrown in the bin a week ago I checked and didn't see any belongings. . I've been made homeless with no legal prossess followed. Ally possessions thrown in the bin and unrecoverable. I am in the process of starting legal proceeding again Samsons limited and century21 ltd.

Watib · 5 January 2024

★★★★★ 5/5

Trustpilot

Agent Abhi is a true professional

Agent Abhi is a true professional, unique approach to the client and quick resolution of any issues! Highly recommend!

Дмитрий · 6 August 2024

★★★★★ 5/5

Google

Special thanks to Rameez who helped me alot and i am glad i got a nice property in reasonable amount.PositiveQuality

Faisal · 26 October 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs!

Toowoomba Office staff are rude, argumentative, openly hostile & will use intimidation/threats regularly. When asking questions you can expect to be lied to, harassed and essentially blackmailed into an agreement that won't help & Century 21 won't bother to action on their end anyway. Double check your invoices! Everything is overcharged & padded out!Would never recommend.

Deraj · 3 December 2020

★★★★★ 5/5

Google

They are very professional and patient. They're equally very helpful to all requests. Thanks to Rameez and Usama for all their Guidances. Please keep this up. Julianah

Julianah · 27 October 2018

★★★★★ 5/5

Google

I’m very happy with the service and help provided by these guys. Rameez and Usama know what they are doing and they helped me find a tenant within no time at all. I recommend them wholeheartedly.

Mohammed · 23 April 2024

★★★★★ 5/5

Google

Rameez has been very professional and patience throughout the property purchase and I really appreciate his true professionalism and candid support through out the completion..!

Naveed · 27 October 2018

★★★★★ 1/5

Trustpilot

Awful customer service

Wow I came in here after having a bad experience with sales staff for lettings. Rude, no customer service at all! They even gave me complaints number and e-mail as if they didn’t really care. So feel as no point of complaining as judging by all the comments both in hs is going to happen.

Suz · 22 October 2022

★★★★★ 5/5

Google

Very Professional and friendly people, thanks to Rameez and OsamaPositiveResponsiveness, Quality, Professionalism, Value

Madhu · 26 October 2021

★★★★★ 4/5

Google

Their services are very good and helpful. I recommend everyone. Thanks Sahahadat

Sh · 26 October 2021

★★★★★ 1/5

Trustpilot

Day light robbers STAY AWAY DONT RENT FROM THEM

Day light robbers I rented an ensuite room at the university court. Living there was a nightmare for the following reasons: 1. They didn't do background check on the other tenants and ended up living next door to highly disturbed stalker room mate who ended up destroying his own flat and the police called to evict him. 2. people are allowed to smoke in the flats 3. If anything breaks down they dont repair it. We went for weeks with no hot water and we didnt get compensation. 4. Everytime you call them soon as you sign the contract they keep passing you to other colleagues without resolving the issue. on the january 2023 i gave email1 m notice to leave the accommodation. The property manager called asking if i can move out sooner so that someone else moves in and i will get reimbursed on my 1 m notice rent. I agreed and moved out. However until now i have not received my money back. My flat mates and the agency confirmed someone moved into my room a week after i left. Unfortunately Daniela Dacosta, Ben Symonds, Curtis the property manager have been giving me a run around and still my money is not refunded we are now in March despite many emails, calls and walking into the agency. I have hired a lawyer and will pursue the agency via small claims court as i need the money i work hard for back. I am shocked at the way the agency has treated me and they have put me in financial difficulty causing my depression. Further more they have also not refunded my deposit despite requesting it vis DBS. please do not rent from them.

Rose · 5 March 2023

★★★★★ 1/5

Trustpilot

Enquired about a rental which was…

Enquired about a rental which was advertised as pets accepted, phoned up, sorry no pets accepted. Passed through to another person, he said the landlord would allow 1 cat, but wouldn't check if he would accept 2. Very dismissive, very rude, felt like I was committing a crime or something by enquiring. After the phone call, the ad changed within 5 minutes and removed pets allowed! Even though they said 1 would be allowed. So they are robbing people with pets of opportunities, not because landlords don't mind, because they do. This is discrimination. Clearly the landlord is happy with pets, but they don't want enquires or to allow people with pets to rent through them. Felt like they were just making up stuff as they went alone. Do better! Be better! If this is not, it should be illegal.

Daniel · 9 February 2023

★★★★★ 5/5

Google

Excellent customer service. Special Thanks Rameez Bro for your kind support and help.

Gias · 23 April 2024

★★★★★ 5/5

Google

Rameez is very helpful and co-operative. Very good service and wish them all the very best.

Anirban · 27 October 2019

★★★★★ 3/5

Google

Food is good but unfortunately nothing special the atmosphere is not that good

MAGDALENA · 27 October 2019

★★★★★ 5/5

Google

We are very pleased with the service provided by Century 21 in Barking. They are always friendly, flexible, accommodating and professional. They have extensive knowledge of the local area. They look after both landlords and tenants very well. Sometimes it's hard in the middle, but they go the extra mile to ensure everybody is happy. I would recommend using Century 21.

Gary · 27 October 2019