Trusted Agent profile Β· Barking and Dagenham

Century 21 Barking & Dagenham reviews in Barking and Dagenham

3.5

β˜…β˜…β˜…β˜…β˜… Good

187 reviews across 3 platforms

17 East Street, Barking, IG11 8ER, Barking and Dagenham, IG11 8ER

Century 21's office in Barking and Dagenham, at 17 East Street, is rated 3.5 out of 5 across 187 reviews on three platforms, including 120 Google reviews rated 4.5.

Google logo

4.5 / 5

120

Reviews on Google

This office

Facebook logo

3.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.

5/5

Google

I would like to express my sincere thanks to Century 21 Barking & Dagenham, especially to Rameez, for their excellent help and cooperation throughout our renting process. From the beginning, they were very professional, friendly, and supportive. Whenever any issue appeared, Rameez was always ready to help and made sure everything was resolved quickly and smoothly. Thanks to their effort and dedication, the whole process went perfectly, and we felt well taken care of at every step. I highly recommend Century 21 Barking & Dagenham to anyone looking to rent a property their service and customer care are truly outstanding.

Ungurean Β· 20 October 2025

Agent replied Β· 27 October 2025

Many thanks for your kind words we are happy to help

1/5

Google

Another email on the above continuous problems with Anti Social Behaviour at 61 Erken Plaza, barking IG11 7EP. The owner and managing agent have been getting weekly emails from Encore estates about the anti social behaviour from 61 Erken plaza barking, with clear evidence in PDF files and iMovie video clips sent weekly from September 2025, before this, emails were sent by the concierge at Encore with no response, been going on for 17 months. I have been assaulted by the residence of the above address, crime reference number 01/7180921/ 26 met police. NO CHANGE - STILL ANTI SOCIAL BEHAVIOUR ALL HOURS --- WHATS BEEN DONE ABOUT THIS!!! So the property of 61 Erken Plaza is owned by Komel Ali and is managed by Orient Real Estates LTD (Rameez Saeed), which has the 21st Barking east street. Under the Selective License Agreement one of the conditions is the above property has no more than four occupants, and so breaking the covenants. Also under the Dagenham and Barking council Tenants agreements, they contravene section 5 on noise nuisance and anti social behaviour in many areas. License Number BDC-177241393656 Barking and Dagenham council. I have sent a request to Barking and Dagenham council for the above to have their licence agreement to be revoked as too many breaches of noise nuisance and anti social behaviour have been broken, plus there is breach of the occupancy with up to two families living in one apartment, the licence agreement is for four occupants only. Barking and Dagenham management have informed myself they will contact me once reviewed info. This is an insert from the last paragraph on the Encore web page about anti social behaviour final solutions. Depending on the circumstances, it may be a breach of your lease/transfer covenants. This may result in the Management Company/Landlord taking action, such as demanding compliance, seeking cessation, an injunction, eviction or forfeiture. Individuals may also incur additional costs, depending on the circumstances. so under the lease agreement set out the terms and conditions is that : Weston Homes Ltd Abbey Quay Estate Management Limited Abbey Quay North Block Management Company Limited Are the Landlords of the estate, under Schedule 3. Obligations and restrictions: rule 3 and 6 set outs; Rule 3 Not to do any act or thing at the Property or on the Estate which may be or grow to be a damage Nuisance or Annoyance to the Landlord or the Block Company or the Estate Company or the Tenants or Occupiers of ANY part of the Estate. Rule 6 Not to play or use or permit to be played or used any musical instrument or television radio or similar equipment of any kind between the hours of 12 midnight and 8.am nor at any time sing or carry on loud conversations in the property so as to cause damage nuisance or annoyance to the Landlord or the Block Company or the Estate Company or the Tenants or Occupiers of any other part of the estate. so Rameez saeed has done nothing to remedy the situation with the owner Komel Ali.

Malcolm Β· 26 March 2026

5/5

Google

We bought our recent through Century 21. Mr Rameez was extremely professional and helpful throughout the process. He continuously and effectively communicated our needs back and forth in a timely manner! Highly recommended!

Akhil Β· 21 May 2025

Agent replied Β· 9 August 2025

Many thanks

5/5

Google

Rameez at Century 21 Barking did an excellent job helping us rent out our property. His efficiency and professionalism made everything easy. Rameez was always on top of things, super dedicated, and made the whole process smooth. Big thanks to him! We highly recommend Rameez for anyone seeking a smooth and efficient property letting experience.

Shu Β· 23 April 2024

Agent replied Β· 25 October 2024

Many thanks for your kind words

1/5

Trustpilot

Avoid this letting agency if possible

Avoid this letting agency if possible. Incredibly vague with details, lots of miscommunication and very slow to process deposits and paperwork. Paid a deposit, submitted lots of paperwork and then heard nothing back until we were suddenly told that someone else was going to take the flat unless we paid more, basically extortion as this shouldn't really be allowed as it negates the purpose of a holding deposit. When we moved in we were only provided with one key, and after two weeks of asking, they eventually got round to giving us another, only after I highlighted that failing to do so may constitute breach of contract as it was essentially withholding access to a property and facilities that we were currently paying for.

N/A Β· 14 February 2026

1/5

Trustpilot

Poor Transparency of Let only Fees BEWARE

I instructed Century 21 Royale Surbiton on a Let Only basis. During the sales process, the Let Only/Tenant Find service was presented to me as "6% + VAT paid once upfront", and my understanding from the documentation provided was that this was a one-off fee for securing a tenant.

Ava Β· 25 July 2026

5/5

Google

Professional and pro-active estate agents. Got my property Let agreed within hours of being uploaded to the market. Extremely fast and responsive to all the queries I had in relation to the landlord and tenant responsibilities. Dealt with Rameez in particular who was really helpful and easy to approach. Would definitely recommend them as one of the best agents I have experienced.PositiveResponsiveness, Quality, Professionalism, Value

Hassan Β· 26 October 2021

Agent replied Β· 25 October 2024

Thanks for the kind words we are glad you were happy with our service

1/5

Trustpilot

Century 21 Bedford is a scam

Century 21 in Bedford is ran by a scam lord not a landlord, they steal deposits, refuse to provide heating. They will happily illegally let flats with damp, mould and fungus growing in the floors. They refuse to repair anything properly and don't use qualified people to do the repairs.

Andrew Β· 25 July 2022

Agent replied Β· 22 October 2024

Good afternoon Andrew, I can only apologise if you feel you had an unfair experience each branch is an indepentently owned and operated franchise. I have since spoken to the branch who mentioned you left the apartment a number of months ago due to needing a bigger apartment but they mentioned that the issues you experienced were repaired for you during the tenancy. I am happy to discuss this with you if you prefer? Regards, Sam.

5/5

Google

Over a month of my experience served by this letting agent, I assure you that it has been fantastic so far. One of their Agent: Rameez, masyaAllah, this brother is so Amanah, the man of his word, super honest, responsive, and thrilled to help. Of course there has been delay for some essential stuffs, but it was out of his control. Overall, I am satisfied so far. I will see and evaluate the review regularly then update the rate accordingly. And for Rameez, you deserve 5 stars brother. BarakAllahu Fiik πŸ‘πŸ»

Said Β· 26 October 2023

Agent replied Β· 25 October 2024

Many thanks for your kind words. Happy to help as we strive for customer satisfaction

1/5

Trustpilot

Horrific experience

Horrific experience. Used the Cobham branch back in 2024/25 and the deposit was taken by Dylan and never returned. He had not put into the Mydeposits scheme as per contract and now we are missing over Β£1200.

Customer Β· 10 April 2026

1/5

Trustpilot

Fake Google review

Hi this is Australia, the 21 century hills district, they monitor the Google reviews, whenever they can guess the person leaving bad review or 1-3stars, the principal threatens the person to be sued unless the person put them down asap. Hey Mr M, B! You are not Kim jeong eun, Australia is not North Korea. Australia is a democracy nation, you cannot stop my freedom of speech and words to express through true experiences. I know why you have 4.7 Google review overall, because you threatening people

XxBubblesxX Β· 22 April 2021

1/5

Trustpilot

Mark asked us to do some work for them…

Mark asked us to do some work for them in Chalfont St Peter, did not pay and then closed down. Warning is not to give them credit. We have sent reminders Etc but not replys.

Greenfield Β· 22 October 2024

1/5

Google

They will ask for you to review within a few days of signing up with them. As a landlord using their service these guys are complete waste of time and money. They charge you management fee every month but do not do a pennys worth of work. Be careful when signing any contract with them. Also take the deposit from the tenant as these guys will not reiumburse you for any damage tenants deposit do. They let a tenant damage my property didn’t reimburse me even after chasing a number of times. The tenant left damaged property leaving me with a few hundred quids work. Useless lying people

With Β· 26 October 2022

Agent replied Β· 25 October 2024

Dear Sir, Kindly let us know your real identity and the property on which you have given your thoughts so we can rectify any issues if any. As we dont recall any of our client having any issue with our services so kindly avoid giving fake reviews.

5/5

Facebook

Real Estate consultant, 62 years old, married and with two children of 32 and 39 years, respectively. The taste for management, but mainly by the interaction with people and the taste of being able to help develop the potentialities of others, led me to perform functions in the areas of human resources and finance and, at the same time, develop activities Business in the areas of consulting and accounting. In addition to all these activities I exercised municipal functions during two mandates as vowel and substitute of the President having under my responsibility the Treasury, human resources and housing. Being collected as ENI to perform activity in the insurance area, I embraced the project of CENTURY 21, which allowed me to achieve personal fulfillment and contact with people. I have guided all my personal and professional life, based on ethics, professionalism, competence, responsibility and, still, in the individual respect of people. These were the values I found as a motto in the 21st CENTURY (Alvaliving). People, people,

AntΓ³nio Β· 10 June 2019

1/5

Facebook

I have been renting for 14 years in the UK and century 21 Slough is perhaps the worst estate agent I have come across in my life. I was shown a new one bed flat and it was empty, When asked about furniture i was told that it’s a β€˜luxury’ flat and furniture will be very good and similar to the picture they put on the website from the Showhome. But when I got the keys, the furniture was almost β€˜cheapest possible’ one can buy and not only that it’s still missing few things. When I complained them about it they say you should speak to landlord. Which is completely unfair as first they told me to move in and furniture will soon be completed. Also, it’s not a maintenance matter but I was told a lie by the agent. I feel cheated. No ethics at all ! Unfair and Unjust !!

Puneet Β· 2 February 2019

5/5

Google

Centre 21 barking managed my property which was on rent. Great service from the team especially Rameez. Any issues was dealt with promptly. I had issues with the tenants leaving the property Rameez help massive to solve the situation, will definitely use/recommend again. Thanks again guys.

Haider Β· 27 October 2019

Agent replied Β· 25 October 2024

Thanks Mr Haider we are happy to help and would look forward to doing business with you again.

1/5

Trustpilot

Avoid

Just recently rented a property with century 21 (peterborough) trying to get Information, housing issues sorted or even trying to talk to the one person you need to is impossible. Everyone just fobs you off you wait days for a call back or reply. I regret getting a rental through this company and at the point i have been moved in a week and ready to find a new house due to the service. It's shocking.

Chloe Β· 20 December 2022

Agent replied Β· 22 October 2024

Good morning Chloe, i have spoken to the office about your review and they have assured me that they have made contact with you. They have sent their apologie as the property manager was out on inspections and couldn't come back to you sooner than he did.

1/5

Trustpilot

The manager and employees at century 21…

The manager and employees at century 21 are a bunch of rude, incompetant , money grabbers. They tried to charge me Β£1008 when I left my property. My property was left in excellent condition. New kitchen floor. New living room carpets. Do not rent a property from this company. That is so so bad what they tried to do to me.

Rebecca Β· 17 January 2022

1/5

Trustpilot

Thieves

Thieves, i have lost all my money with them. Specially Alberto

Pedro Β· 1 October 2025

Agent replied Β· 21 March 2026

Good morning. As there is very little context in this review could i please request more information about this review to be sent to info@century21uk.com so we can look in to it further?

1/5

Google

Dont rent with these guys and landlords be aware. They never inform the landlord of issues when they arise, you end up thinking the landlord is bad . But they just dont want to deal with conflicts and side with the landlord. Don’t believe anybody with so many positive reviews, obviously more than 50% are fake reviews

Xena Β· 26 October 2023

Agent replied Β· 25 October 2024

Dear Sir, Kindly let us know your real identity and the property on which you have given your thoughts so we can rectify the issues if any. As we don't recall any of our client having any issue with our services so kindly avoid giving fake reviews.

1/5

Google

All these positive reviews are a joke, this is why I don't trust Google reviews. Or maybe they're for a different part of the company, I don't know. Anyway, my experience as a renter doing a showing through them was, um, bad - the agent didn't greet us, didn't seem to be well-informed, was rude, impatient, and seemed abrupt and annoyed with the customers (me and a couple of families) for no clear reason. I guess the one nice thing I can say is the actual apartment was quite nice.

Raluca Β· 26 October 2020

Agent replied Β· 25 October 2024

We are sorry if you felt like that we will take it up with the person who did the viewing.

5/5

Google

Hi my agent was Rameez he was very respectful and understanding and we appreciate all his support. He definitely guided us along the way.

Rukhsar Β· 11 April 2025

Agent replied Β· 23 April 2025

Many thanks

5/5

Trustpilot

I dealt with Sunny from Goodmayes…

I dealt with Sunny from Goodmayes branch and found him very helpful throughout. From viewing the property within one hour we had gone to the office done credit check and all other paperwork deposit etc. He said a new kitchen would be fitted in 5 days plus all other jobs and it was even better than I hoped.

Bob Β· 27 September 2021

5/5

Google

Hi, very good service! The response was always prompt! My case was mainly dealt with Rameez, always helpful and all my questions answered. Highly recommend this agency πŸ‘ Syeda Begum

Rushel Β· 26 October 2020

Agent replied Β· 25 October 2024

Thanks it was nice working with you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21's Google reviews

Questions about Century 21 Barking & Dagenham

How many reviews does Century 21 Barking & Dagenham have?

Century 21's Barking and Dagenham office has 187 reviews across three platforms: 120 on Google, 6 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).

What is Century 21 Barking & Dagenham's rating?

Century 21 Barking & Dagenham is rated 3.5 out of 5 across all 187 reviews, and 4.5 out of 5 on Google from 120 reviews.

Where is Century 21's Barking and Dagenham office?

Century 21 Barking & Dagenham, 17 East Street, Barking, IG11 8ER, Barking and Dagenham, IG11 8ER.

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