Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to express my sincere thanks to Century 21 Barking & Dagenham, especially to Rameez, for their excellent help and cooperation throughout our renting process.
From the beginning, they were very professional, friendly, and supportive. Whenever any issue appeared, Rameez was always ready to help and made sure everything was resolved quickly and smoothly. Thanks to their effort and dedication, the whole process went perfectly, and we felt well taken care of at every step.
I highly recommend Century 21 Barking & Dagenham to anyone looking to rent a property their service and customer care are truly outstanding.
Ungurean Β· 20 October 2025
Agent replied Β· 27 October 2025
Many thanks for your kind words we are happy to help
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1/5
GoogleAnother email on the above continuous problems with Anti Social Behaviour at 61 Erken Plaza, barking IG11 7EP.
The owner and managing agent have been getting weekly emails from Encore estates about the anti social behaviour from 61 Erken plaza barking, with clear evidence in PDF files and iMovie video clips sent weekly from September 2025, before this, emails were sent by the concierge at Encore with no response, been going on for 17 months.
I have been assaulted by the residence of the above address,
crime reference number 01/7180921/ 26 met police.
NO CHANGE - STILL ANTI SOCIAL BEHAVIOUR ALL HOURS --- WHATS BEEN DONE ABOUT THIS!!!
So the property of 61 Erken Plaza is owned by Komel Ali and is managed by Orient Real Estates LTD (Rameez Saeed), which has the 21st Barking east street.
Under the Selective License Agreement one of the conditions is the above property has no more than four occupants, and so breaking the covenants.
Also under the Dagenham and Barking council Tenants agreements, they contravene section 5 on noise nuisance and anti social behaviour in many areas.
License Number BDC-177241393656 Barking and Dagenham
council.
I have sent a request to Barking and Dagenham council for the above to have their licence agreement to be revoked as too many
breaches of noise nuisance and anti social behaviour have been broken, plus there is breach of the occupancy with up to two families living in one apartment, the licence agreement is for four occupants only. Barking and Dagenham management have informed myself they will contact me once reviewed info.
This is an insert from the last paragraph on the Encore web page about anti social behaviour final solutions.
Depending on the circumstances, it may be a breach of your lease/transfer covenants. This may result in the Management Company/Landlord taking action, such as demanding compliance, seeking cessation, an injunction, eviction or forfeiture. Individuals may also incur additional costs, depending on the circumstances.
so under the lease agreement set out the terms and conditions is that :
Weston Homes Ltd
Abbey Quay Estate Management Limited
Abbey Quay North Block Management Company Limited
Are the Landlords of the estate, under Schedule 3. Obligations and restrictions: rule 3 and 6 set outs;
Rule 3
Not to do any act or thing at the Property or on the Estate which may be or grow to be a damage
Nuisance or Annoyance to the Landlord or the Block Company or the Estate Company or the
Tenants or Occupiers of ANY part of the Estate.
Rule 6
Not to play or use or permit to be played or used any musical instrument or television radio or
similar equipment of any kind between the hours of 12 midnight and 8.am nor at any time sing
or carry on loud conversations in the property so as to cause damage nuisance or annoyance to
the Landlord or the Block Company or the Estate Company or the Tenants or Occupiers of any
other part of the estate.
so Rameez saeed has done nothing to remedy the situation with
the owner Komel Ali.
Malcolm Β· 26 March 2026
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5/5
GoogleWe bought our recent through Century 21. Mr Rameez was extremely professional and helpful throughout the process. He continuously and effectively communicated our needs back and forth in a timely manner! Highly recommended!
Akhil Β· 21 May 2025
Agent replied Β· 9 August 2025
Many thanks
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5/5
GoogleRameez at Century 21 Barking did an excellent job helping us rent out our property. His efficiency and professionalism made everything easy. Rameez was always on top of things, super dedicated, and made the whole process smooth. Big thanks to him! We highly recommend Rameez for anyone seeking a smooth and efficient property letting experience.
Shu Β· 23 April 2024
Agent replied Β· 25 October 2024
Many thanks for your kind words
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1/5
TrustpilotAvoid this letting agency if possible
Avoid this letting agency if possible. Incredibly vague with details, lots of miscommunication and very slow to process deposits and paperwork. Paid a deposit, submitted lots of paperwork and then heard nothing back until we were suddenly told that someone else was going to take the flat unless we paid more, basically extortion as this shouldn't really be allowed as it negates the purpose of a holding deposit. When we moved in we were only provided with one key, and after two weeks of asking, they eventually got round to giving us another, only after I highlighted that failing to do so may constitute breach of contract as it was essentially withholding access to a property and facilities that we were currently paying for.
N/A Β· 14 February 2026
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1/5
TrustpilotPoor Transparency of Let only Fees BEWARE
I instructed Century 21 Royale Surbiton on a Let Only basis. During the sales process, the Let Only/Tenant Find service was presented to me as "6% + VAT paid once upfront", and my understanding from the documentation provided was that this was a one-off fee for securing a tenant.
Ava Β· 25 July 2026
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5/5
GoogleProfessional and pro-active estate agents. Got my property Let agreed within hours of being uploaded to the market. Extremely fast and responsive to all the queries I had in relation to the landlord and tenant responsibilities. Dealt with Rameez in particular who was really helpful and easy to approach. Would definitely recommend them as one of the best agents I have experienced.PositiveResponsiveness, Quality, Professionalism, Value
Hassan Β· 26 October 2021
Agent replied Β· 25 October 2024
Thanks for the kind words we are glad you were happy with our service
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1/5
TrustpilotCentury 21 Bedford is a scam
Century 21 in Bedford is ran by a scam lord not a landlord, they steal deposits, refuse to provide heating. They will happily illegally let flats with damp, mould and fungus growing in the floors. They refuse to repair anything properly and don't use qualified people to do the repairs.
Andrew Β· 25 July 2022
Agent replied Β· 22 October 2024
Good afternoon Andrew,
I can only apologise if you feel you had an unfair experience each branch is an indepentently owned and operated franchise.
I have since spoken to the branch who mentioned you left the apartment a number of months ago due to needing a bigger apartment but they mentioned that the issues you experienced were repaired for you during the tenancy. I am happy to discuss this with you if you prefer?
Regards,
Sam.
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5/5
GoogleOver a month of my experience served by this letting agent, I assure you that it has been fantastic so far. One of their Agent: Rameez, masyaAllah, this brother is so Amanah, the man of his word, super honest, responsive, and thrilled to help. Of course there has been delay for some essential stuffs, but it was out of his control.
Overall, I am satisfied so far. I will see and evaluate the review regularly then update the rate accordingly. And for Rameez, you deserve 5 stars brother. BarakAllahu Fiik ππ»
Said Β· 26 October 2023
Agent replied Β· 25 October 2024
Many thanks for your kind words. Happy to help as we strive for customer satisfaction
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1/5
TrustpilotHorrific experience
Horrific experience. Used the Cobham branch back in 2024/25 and the deposit was taken by Dylan and never returned. He had not put into the Mydeposits scheme as per contract and now we are missing over Β£1200.
Customer Β· 10 April 2026
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1/5
TrustpilotFake Google review
Hi this is Australia, the 21 century hills district, they monitor the Google reviews, whenever they can guess the person leaving bad review or 1-3stars, the principal threatens the person to be sued unless the person put them down asap. Hey Mr M, B! You are not Kim jeong eun, Australia is not North Korea. Australia is a democracy nation, you cannot stop my freedom of speech and words to express through true experiences. I know why you have 4.7 Google review overall, because you threatening people
XxBubblesxX Β· 22 April 2021
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1/5
TrustpilotMark asked us to do some work for themβ¦
Mark asked us to do some work for them in Chalfont St Peter, did not pay and then closed down. Warning is not to give them credit. We have sent reminders Etc but not replys.
Greenfield Β· 22 October 2024
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1/5
GoogleThey will ask for you to review within a few days of signing up with them. As a landlord using their service these guys are complete waste of time and money. They charge you management fee every month but do not do a pennys worth of work. Be careful when signing any contract with them. Also take the deposit from the tenant as these guys will not reiumburse you for any damage tenants deposit do. They let a tenant damage my property didnβt reimburse me even after chasing a number of times. The tenant left damaged property leaving me with a few hundred quids work. Useless lying people
With Β· 26 October 2022
Agent replied Β· 25 October 2024
Dear Sir,
Kindly let us know your real identity and the property on which you have given your thoughts so we can rectify any issues if any.
As we dont recall any of our client having any issue with our services so kindly avoid giving fake reviews.
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5/5
FacebookReal Estate consultant, 62 years old, married and with two children of 32 and 39 years, respectively.
The taste for management, but mainly by the interaction with people and the taste of being able to help develop the potentialities of others, led me to perform functions in the areas of human resources and finance and, at the same time, develop activities Business in the areas of consulting and accounting.
In addition to all these activities I exercised municipal functions during two mandates as vowel and substitute of the President having under my responsibility the Treasury, human resources and housing.
Being collected as ENI to perform activity in the insurance area, I embraced the project of CENTURY 21, which allowed me to achieve personal fulfillment and contact with people.
I have guided all my personal and professional life, based on ethics, professionalism, competence, responsibility and, still, in the individual respect of people.
These were the values I found as a motto in the 21st CENTURY (Alvaliving).
People, people,
AntΓ³nio Β· 10 June 2019
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1/5
FacebookI have been renting for 14 years in the UK and century 21 Slough is perhaps the worst estate agent I have come across in my life.
I was shown a new one bed flat and it was empty, When asked about furniture i was told that itβs a βluxuryβ flat and furniture will be very good and similar to the picture they put on the website from the Showhome. But when I got the keys, the furniture was almost βcheapest possibleβ one can buy and not only that itβs still missing few things. When I complained them about it they say you should speak to landlord. Which is completely unfair as first they told me to move in and furniture will soon be completed. Also, itβs not a maintenance matter but I was told a lie by the agent. I feel cheated.
No ethics at all !
Unfair and Unjust !!
Puneet Β· 2 February 2019
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5/5
GoogleCentre 21 barking managed my property which was on rent. Great service from the team especially Rameez. Any issues was dealt with promptly. I had issues with the tenants leaving the property Rameez help massive to solve the situation, will definitely use/recommend again. Thanks again guys.
Haider Β· 27 October 2019
Agent replied Β· 25 October 2024
Thanks Mr Haider we are happy to help and would look forward to doing business with you again.
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1/5
TrustpilotAvoid
Just recently rented a property with century 21 (peterborough) trying to get Information, housing issues sorted or even trying to talk to the one person you need to is impossible. Everyone just fobs you off you wait days for a call back or reply. I regret getting a rental through this company and at the point i have been moved in a week and ready to find a new house due to the service. It's shocking.
Chloe Β· 20 December 2022
Agent replied Β· 22 October 2024
Good morning Chloe, i have spoken to the office about your review and they have assured me that they have made contact with you. They have sent their apologie as the property manager was out on inspections and couldn't come back to you sooner than he did.
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1/5
TrustpilotThe manager and employees at century 21β¦
The manager and employees at century 21 are a bunch of rude, incompetant , money grabbers. They tried to charge me Β£1008 when I left my property. My property was left in excellent condition. New kitchen floor. New living room carpets. Do not rent a property from this company. That is so so bad what they tried to do to me.
Rebecca Β· 17 January 2022
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1/5
TrustpilotThieves
Thieves, i have lost all my money with them. Specially Alberto
Pedro Β· 1 October 2025
Agent replied Β· 21 March 2026
Good morning. As there is very little context in this review could i please request more information about this review to be sent to info@century21uk.com so we can look in to it further?
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1/5
GoogleDont rent with these guys and landlords be aware. They never inform the landlord of issues when they arise, you end up thinking the landlord is bad . But they just dont want to deal with conflicts and side with the landlord. Donβt believe anybody with so many positive reviews, obviously more than 50% are fake reviews
Xena Β· 26 October 2023
Agent replied Β· 25 October 2024
Dear Sir,
Kindly let us know your real identity and the property on which you have given your thoughts so we can rectify the issues if any.
As we don't recall any of our client having any issue with our services so kindly avoid giving fake reviews.
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1/5
GoogleAll these positive reviews are a joke, this is why I don't trust Google reviews. Or maybe they're for a different part of the company, I don't know. Anyway, my experience as a renter doing a showing through them was, um, bad - the agent didn't greet us, didn't seem to be well-informed, was rude, impatient, and seemed abrupt and annoyed with the customers (me and a couple of families) for no clear reason. I guess the one nice thing I can say is the actual apartment was quite nice.
Raluca Β· 26 October 2020
Agent replied Β· 25 October 2024
We are sorry if you felt like that we will take it up with the person who did the viewing.
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5/5
GoogleHi my agent was Rameez he was very respectful and understanding and we appreciate all his support. He definitely guided us along the way.
Rukhsar Β· 11 April 2025
Agent replied Β· 23 April 2025
Many thanks
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5/5
TrustpilotI dealt with Sunny from Goodmayesβ¦
I dealt with Sunny from Goodmayes branch and found him very helpful throughout. From viewing the property within one hour we had gone to the office done credit check and all other paperwork deposit etc. He said a new kitchen would be fitted in 5 days plus all other jobs and it was even better than I hoped.
Bob Β· 27 September 2021
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5/5
GoogleHi, very good service! The response was always prompt! My case was mainly dealt with Rameez, always helpful and all my questions answered. Highly recommend this agency π
Syeda Begum
Rushel Β· 26 October 2020
Agent replied Β· 25 October 2024
Thanks it was nice working with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.