5/5
GoogleWonderful staff very professional thanks to Colin Dill.for sorting everything out.
Agent replied · 15 June 2024
Hi Ian, thank you :) I will be sure to let Colin know of your thoughts.
Trusted Agent profile · Bangor
Pinkertons (Bangor & Donaghadee) Bangor reviews
★★★★★
266 reviews across 3 platforms
125 Main Street, Bangor, BT20 4AE
Pinkertons (Bangor & Donaghadee)'s office in Bangor, at 125 Main Street, is rated 4.7 out of 5 across 266 reviews on three platforms, including 261 Google reviews rated 4.7.
Reviews
Every review we hold for the Bangor office, from every platform, shown as written. First names only.
Google5/5
GooglePinkertons' staff are always ready to help with a friendly attitude at all times. Their approach is consistent and I'm happy with the regular updates on my property.
Agent replied · 15 June 2024
Thank you so much for your fantastic review, Karen! We're thrilled to hear that you have had a great experience with Pinkertons. Providing friendly and helpful service with consistent updates on your property is our top priority, and we're glad that our staff has been able to meet your expectations. We appreciate your kind words and recommendation. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you for choosing Pinkertons!
5/5
GoogleThe team were always extremely helpful and their customer service excellent especially Colin from the Bangor office. Thank you so much for your assistance and kindness.
5/5
YellGreat Experience with Pinkertons
My experience with Pinkertons was great, they made the whole process very easy and put me at ease. The customer service given from Nikki Simpson was wonderful, who helped me through every step. I would definitely recommend Pinkertons!
5/5
GoogleFrom the start to finish the staff at Pinkertons couldn't be more helpful. They constantly kept us in the loop with how the whole process was getting on. Within two months we had bought our first house.
Agent replied · 15 June 2024
Hi Glenn, thank you for your review. We really do pride ourselves on the service we give. We hope you are enjoying being homeowners.
5/5
GooglePinkertons were everything you expect in an estate agent. Courteous, precise and prompt. Despite the added issue of our being overseas purchasers, they were aware of time differences and nothing was too much trouble. Would highly recommend
Agent replied · 15 June 2024
Thank you for sharing your positive experience with Pinkertons! We greatly appreciate your kind words and are delighted to hear that we met your expectations as an estate agent. It's fantastic to know that our team was courteous, precise, and prompt in assisting you throughout the process. We understand the unique challenges that can arise when working with overseas purchasers, and we're thrilled that we were able to navigate the time differences and ensure a smooth experience for you. We believe in going above and beyond for our customers, and we're glad that nothing was too much trouble for our team. Your high recommendation means a lot to us, and we truly value your trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Pinkertons. We wish you all the best with your overseas purchase and any future endeavors.
1/5
GoogleDisgusted in their service and attitude toward people. They discriminate against families who need housing benfits to back up their income, they don't return calls and many times won't even give you a viewing.
Agent replied · 15 June 2024
Dear GamingNISickboy Thank you for taking the time to share your feedback, although we're sorry to hear about your experience. We appreciate your understanding and would like to clarify our position regarding tenants in receipt of benefits. At Pinkertons, we understand the importance of providing equal opportunities to all prospective tenants. However, it's important to note that the eligibility criteria for tenancies can vary based on several factors, including the preferences and requirements of property owners, as well as regulations set by mortgage companies. In many cases, the decision to rent to tenants in receipt of benefits is not determined by Pinkertons but is influenced by the property owner's mortgage agreement, which may have restrictions in place. We always strive to inform our clients about such stipulations and work to find the most suitable properties for prospective tenants based on their needs and preferences. We appreciate your understanding of this matter, and we remain committed to assisting you in finding a property that aligns with your requirements and preferences. Please do not hesitate to contact us if you have any further questions or if we can be of assistance in the future. Sincerely, The Pinkertons Team
4/5
GoogleSales team worked hard and Erin was particularly helpful.
Agent replied · 15 June 2024
Hi William, thank you for leaving great feedback for us. I will pass on your positive comments to Erin.
5/5
GoogleJust sold my property with Pinkertons, couldn't fault them. They where very attentive, where updating me on a weekly basis on what was happening and where making the process as stress free as possible. I would very much recommend and would use them again.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Hi Ryan, thank you for leaving a review for us. Delighted you had a great experience with our team.
5/5
GoogleVery professional. Of particular note were Peter and Erin who were a great help throughout the sale. A very efficient process throughout and will definitely be using their services again in the near future.
Agent replied · 15 June 2024
Thank you Keith :)
5/5
GoogleAfter renting our property for the previous 10 years to buying it. Pinkertons Bangor have been a great help in everything we've needed as tenants and buyers. Can't thank them enough. The current team is a credit to their industry.
5/5
GoogleSold my house with pinkertons recently. Staff are excellent and leave nothing for you to worry about. Always checking with your own sale and purchase. Great at communicating with solicitors, other estate agents etc and keeping you updated. Couldn't recommend them enough. Thank you
Agent replied · 15 June 2024
Hi Gareth, thank you for your lovely comments and taking the time to leave us a review!
5/5
GoogleHelp and advice was spot on, incredibly professional, knowledgeable and reliable. Definitely made our investment journey really easy. Wouldn’t want anyone else to take care of our properties. 11/10
Agent replied · 15 June 2024
We're absolutely thrilled by your 5-star Google review! It's a pleasure serving customers like you. Your feedback is invaluable, and we're excited to continue exceeding your expectations.
5/5
GoogleFirst class from pinkertons throughout the purchase of our home. Kept us up to date regularly and pushed the sale through. There Web portal in very good you can login and see what stage your sale is at. Would highly recommend pinkertons for selling or buying a home.
5/5
GoogleExcellent customer service, kept me up to date and great advice whenever I needed it. Very grateful the Bangor team who made the process as easy as possible.
Agent replied · 15 June 2024
Thank you for the stellar 5-star review! We're so grateful for your support and trust in us. We look forward to serving you again in the future!
5/5
GooglePinkertons were fantastic from start to finish. As a first time buyer they simplified the whole process and made sure I was updated, informed and happy throughout. I cannot recommend them enough!
Agent replied · 15 June 2024
Hi David, thank you for your review. We hope you are settling into your first home and enjoying every moment.
5/5
GoogleRecently purchased a house through this estate agent and I could not be happier. They are professional and caring. They keep in brilliant contact and answer every enquiry. Thank you team
Agent replied · 15 June 2024
Hi Kerry, thank you for your comments and taking the time to leave a review :)
5/5
GoogleExceptional from start to finish, from first contact to viewing, offers and completion the staff at Pinkertons could literally not have done anymore to help, inform or reassure us as buyers. I can’t think of an email or call which wasn’t answered almost immediately with all the info needed, Fantastic service.
Agent replied · 15 June 2024
Hi Colm, thank you for taking the time to leave a review and for your comments. I know the team set themselves very tight targets for returning calls and emails and its lovely that it is noticed.
5/5
GoogleThey understood my maintenance issue immediately and suggested a fix even though I wasn't, technically, a customer - thank you!
Agent replied · 15 June 2024
Thank you so much for your fantastic review, Richard! We're thrilled to hear that we were able to understand your maintenance issue and suggest a fix. Providing helpful and prompt service is important to us, and we're glad we could assist you. If you ever need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing Pinkertons!
5/5
GoogleI have worked with Pinkertons many times and find they are extremely efficient, professional and a pleasure to work with. My clients have commented on the wonderful service they provide.
Agent replied · 15 June 2024
It means so much to us that you took the time to leave a 5-star review. Thanks Lauren.
5/5
GoogleHaving used Pinkertons for the sale of our family home we cannot recommend them highly enough. A thoroughly professional service from start to finish, always keeping us updated on the progress of the sale and extremely pleasant and knowledgeable staff.
Agent replied · 15 June 2024
Thank you Stephen. It was an absolute pleasure dealing with you and thank you for choosing to use Pinkertons. We really do appreciate the business.
5/5
GoogleStaff in the Bangor branch once again have been exceptionally helpful, professional and efficient. Communication is excellent, and the team provide great personalised customer service. Thank you!
Agent replied · 15 June 2024
Thank you for your kind words and the outstanding five-star review you left for the staff at our Bangor branch. We greatly appreciate your feedback. We are thrilled to hear that our team in Bangor continues to provide exceptional help, professionalism, and efficiency. Maintaining excellent communication and delivering personalised customer service are core values we strive for, and we are delighted to know that we met your expectations.
5/5
GoogleGreat team at Pinkertons, I wouldn't hesitate to used them again for both sales and lettings
Agent replied · 15 June 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Pinkertons.
5/5
GoogleExcellent estate agent that prioritises your wants and needs to make the process as smooth as possible!
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