Pinkertons (Bangor & Donaghadee) Bangor reviews

★★★★★ 5/5

Google

What a pleasure it was dealing with Pinkertons! I cannot praise them highly enough. A big mention to 3 staff members in particular.. Aimee, Richard and Christina who exercised the whole procedure which a warm, caring and professional manner. Everyone I spoke with were a pleasure to deal with. Pinkertons handle their business with an unparalleled level of efficiency, keeping me posted in every aspect of the sale. Anyone selling their home should make contact and let them do what they do best! Thankyou all again! Gavin

Gavin · 19 October 2023

★★★★★ 5/5

Google

The team at Pinkertons are so helpful, approachable and trustworthy, making our recent experience of buying our first home as smooth and stress-free as possible. Thank-you so much for everything, especially Sandra, who was so wonderful!

Emma · 16 June 2023

★★★★★ 1/5

Trustpilot

Disgraceful Property Handover

I am writing to formally express my disappointment and concern regarding the handling of the recent property transaction. As established, you are not acting as my agents in this matter, and therefore I am requesting that you urgently forward me the contact details of the previous owner. All I was given at your office were the keys, with no further information or support. This message is being sent to both your management team and my solicitor for advice and review. I would appreciate your swift response on the following issues: 1. I have not been informed whether the electricity is prepaid or on a contract, this is essential information for any new homeowner. 2. The oil tank has no visible way of measuring the current oil level. Is there a measuring stick or method that should have been provided? 3. I was not given a walkthrough or any explanation of the property at the point of sale, this is an unacceptable oversight. 4. White EPS beads are being emitted from the extractor fan, clearly indicating damage or dislodgement to the insulation. This was noticed immediately upon receiving the keys. Was this known to the previous owner? It appears to be an obvious issue. Is this truly the standard by which Pinkertons sells homes? Frankly, I am shocked at the lack of professionalism, communication, and basic duty of care displayed throughout this process. I expected a significantly higher level of service and accountability. I await your immediate response with the details requested and clarification on the above matters.

Mario · 27 March 2025

★★★★★ 5/5

Google

We bought our recent home through Victoria Pinkertons and couldn’t have been happier with their service and follow ups. I would mention individuals but don’t want to miss anyone out, so from myself and Lorraine, a massive thank you to you all for your support in purchasing this property through your firm and to everyone involved, we wish you all they very best for the future.

Andrew · 23 August 2025

★★★★★ 5/5

Google

What a great experience from Victoria and the team at Pinkertons, a breath of fresh air in what can be a challenging time for all involved. Highly recommended.

Sean · 19 October 2023

★★★★★ 5/5

Google

Pinkerton's recently took over the management of an appartment block in Bangor of which I am a Director. Victoria herself is dealing with the transfer from the other Agent and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed in her first week the insurance cost was. reduced by £1000. The transition has not been smooth but she has persisted in overcoming obstacles and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism and every encounter I have had with other members of staff has bourne this out. I am totally impressed with every aspect of Pinkerton's and feel that making this change will have a positive effect on the overall position of the Appartment block going forward. Definitely 5 stars

Janet · 16 June 2023

★★★★★ 5/5

Google

My Dad had chosen Pinkertons to sell his home in Bangor recently. I cannot thank them enough for their help, support & efficiency. It was mainly Richard. Nicky & Erin that we dealt with but found all the staff very helpful. On handing the keys into the office in Bangor, we also were impressed that they had a pooch bowl outside to offer your dog a drink of water, yet another great service & act of kindness. Very impressive. We would highly recommend Pinkertons Estate Agents. Thanks

Colin · 16 June 2023

★★★★★ 5/5

Google

Had a positive experience in selling my home through Pinkertons. Richard had a real enthusiasm that I knew would come across to potential purchasers. Whilst honest and realistic with myself and purchasers I feel that Pinkertons pushed to and indeed achieved the best Market value for my home. I found that the team in general had a good telephone manner and this helped keep me positive when any hiccups that arose in the selling process. A big plus was the marketing. It really showed the property to the best of its potential. I would definitely recommend selling with Pinkertons. Thank you Pinkertons Bangor Paul

Paul · 16 June 2023

★★★★★ 5/5

Google

Pinkerton's were simply exceptional from start to finish. Got me 15k more for my home than the upper estimation of two other local property vendors. Often when sale is complete that is the end for estate agents not with Pinkerton's. They were with me throughout the sales process took time to explain everything and how the sales process would work. Special shout-out to Richard and Sandra who constantly made themselves available to answer my many calls and emails. Couldn't be happier with the service provided top mark for a top estate agent!

James · 16 June 2023

★★★★★ 5/5

Google

The team at Pinkertons were excellent all through my buying process. A special thanks to Christina and Sandra whose expertise and professionalism were invaluable, and Aimee and Ciara who were always cheerful and helpful when I called the office.

Liz · 16 October 2024

★★★★★ 5/5

Google

Pinkertons have been a pleasure to deal with throughout my letting process, Nikki was very attentive and kept me up to date with everything up until i collected my keys. Any queries i have had Nikki and Colin have answered and any problems resolved within the week. I highly recommend Pinkertons!

Lauren · 16 June 2020

★★★★★ 5/5

Google

Thanks to the lovely staff at Pinkertons who have helped with the selling of my house. I felt they were really pro-active throughout the whole process and found their advice invaluable. Special thanks to Christina who always went over and above to make sure I was kept informed of any updates.

Caoileann · 16 June 2020

★★★★★ 5/5

Google

Outstanding in all respects of the whole process throughout!! From the first enquiry, meeting with Victoria, to completion, the Pinkertons team (especially- Sandra, Nikki, Aimee and Meghan) they continually surpassed customer expectations and service levels. I could use every high level buzzword to describe the team's abilities however, to know you are working with a very professional, friendly and cohesive team who places their clients wellbeing first in today's world, is a very rare and reassuring experience. Brilliantly served throughout and am continually recommend to friends and family without doubt or hesitation. Keep up the good work everyone!

Jane · 7 January 2025

★★★★★ 5/5

Google

Very courteous; professional; attentive; and personal service from the Pinkertons Team throughout my daughter's purchase of her first home. Special thanks to Sandra and Richard.

Joe · 19 September 2023

★★★★★ 5/5

Google

I highly recommend Pinkertons for their exceptional service. Their expertise and dedication made the entire process smooth. From property search to closing, they demonstrated professionalism, timely communication, and attention to detail. They've been consistently responsive to any concerns, maintaining the property well. The leasing process was straightforward, and their friendly approach creates a positive living experience. I appreciate their commitment to tenant satisfaction.

Rosanna · 17 March 2024

★★★★★ 5/5

Google

Excellent Service! Had great help throughout our purchase, from start to end, everything was up to date and explained clearly, special thanks to Aimee and Christina!

Laijy · 16 June 2023

★★★★★ 5/5

Yell

10 out of 10. A very happy vendor :-)

I had my house for sale with UPS for over a year with very few viewers, no offers and zero communication from the office! I decided to change agents and I went with Pinkertons. I dealt initially with Peter (Valuer) and when I listed, I dealt with Erin & Ami also. The whole process with this agent was outstanding. Viewers were coming through the door and in 2 months I received an offer which I happily accepted. Peter went above and beyond to get my sale to completed status as the legal process was taking quite a long time. I cannot thank them all enough and to say the service was outstanding is an understatement. I have told everyone about the service I received and I quite happily recommend them to anyone. Peter, Erin & Ami are all total assets to this Estate Agents.

LesaR-1 · 30 October 2019

★★★★★ 5/5

Google

I booked in a valuation and the team at Pinkertons talked me through what would happen. The team kept me informed the whole way through the process and Peter was so helpful when he came out to value.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 26 August 2021

★★★★★ 5/5

Google

I couldn't have asked for a less stressful, more straightforward process. The fees were clear and explicit and the communication from initial discussion to completion was excellent. I couldn't fault them. Thanks Nikki and Peter

Craig · 16 June 2022

★★★★★ 5/5

Google

I have just rented out an apartment through Pinkertons, Bangor. I was impressed by their professionalism and assistance. I was advised and kept informed at every stage until a successful completion. A big thank you to Jenny, Peter and Colin.PositiveResponsiveness, Professionalism

John · 16 June 2021

★★★★★ 5/5

Google

Pinkertons from the first phone call to get my property valued to the final calls of completion have been very professional, friendly, approachable, and always happy to go that extra mile. It was obvious as a customer we weren't just a number. Everyone in the office knew of me and my sale, and could answer my calls no matter what. This extra personal touch is a true added value that Pinkertons bring. I will be using them again and recommending them to everyone.

Hannah · 19 October 2024

★★★★★ 5/5

Google

My experience of moving house for the second time in over 20 years was very stressful. This was due to potential buyers of my house pulling out. Fourth time lucky and eventually moved. I sold my house and bought a house via Pinkertons estate agent. I chose Pinkertons as Victoria Pinkerton sold me from when she cane to value my house. I had other estate agents out but Pinkertons had the won me over. All the staff were wonderful with helping me sell my house and assisting me with queries and progress on my sale. I also purchased a house from Pinkertons . Due to the number of people in the chain, my move took longer than expected but staff were brilliant getting me to my new home in the end. Thank you girls! Highly recommend using Pinkertons to move home.

S · 16 October 2024

★★★★★ 5/5

Google

Richard fell in love with our house the minute he saw it - knew it was one of a kinda and needed special treatment! Couldn’t have asked for better service - even when there where bumps in the road , he worked tirelessly to finally get there ! Whole team kept us informed at all stages - loved the online properly file to keep track of all movements Very well done

Annie · 16 June 2023

★★★★★ 5/5

Google

The entire team at Pinkertons were fantastic throughout the sale of my apartment. Everything went so smoothly from start to finish. They all have a friendly and professional manner and made the whole process so easy for me, the seller. I highly recommend them for selling your home!

Debbie · 18 November 2023