Pinkertons (Bangor & Donaghadee) reviews

★★★★★ 5/5

Google

What a great experience from Victoria and the team at Pinkertons, a breath of fresh air in what can be a challenging time for all involved. Highly recommended.

Sean · 23 October 2023

★★★★★ 5/5

Google

Pinkerton's recently took over the management of an appartment block in Bangor of which I am a Director. Victoria herself is dealing with the transfer from the other Agent and I cannot speak highly enough of the service we are receiving. She is energetic and robust in her approach to ensuring we are getting value for money from all our contractors, and indeed in her first week the insurance cost was. reduced by £1000. The transition has not been smooth but she has persisted in overcoming obstacles and I am grateful for her tenacity. The ethos of the firm seems to me to place an equal emphasis on friendliness and professionalism and every encounter I have had with other members of staff has bourne this out. I am totally impressed with every aspect of Pinkerton's and feel that making this change will have a positive effect on the overall position of the Appartment block going forward. Definitely 5 stars

Janet · 20 June 2023

★★★★★ 5/5

Google

Pinkerton's were simply exceptional from start to finish. Got me 15k more for my home than the upper estimation of two other local property vendors. Often when sale is complete that is the end for estate agents not with Pinkerton's. They were with me throughout the sales process took time to explain everything and how the sales process would work. Special shout-out to Richard and Sandra who constantly made themselves available to answer my many calls and emails. Couldn't be happier with the service provided top mark for a top estate agent!

James · 20 June 2023

★★★★★ 5/5

Google

My Dad had chosen Pinkertons to sell his home in Bangor recently. I cannot thank them enough for their help, support & efficiency. It was mainly Richard. Nicky & Erin that we dealt with but found all the staff very helpful. On handing the keys into the office in Bangor, we also were impressed that they had a pooch bowl outside to offer your dog a drink of water, yet another great service & act of kindness. Very impressive. We would highly recommend Pinkertons Estate Agents. Thanks

Colin · 20 June 2023

★★★★★ 5/5

Google

The team at Pinkertons were excellent all through my buying process. A special thanks to Christina and Sandra whose expertise and professionalism were invaluable, and Aimee and Ciara who were always cheerful and helpful when I called the office.

Liz · 17 October 2024

★★★★★ 5/5

Google

Pinkertons have been a pleasure to deal with throughout my letting process, Nikki was very attentive and kept me up to date with everything up until i collected my keys. Any queries i have had Nikki and Colin have answered and any problems resolved within the week. I highly recommend Pinkertons!

Lauren · 20 June 2020

★★★★★ 5/5

Google

Thanks to the lovely staff at Pinkertons who have helped with the selling of my house. I felt they were really pro-active throughout the whole process and found their advice invaluable. Special thanks to Christina who always went over and above to make sure I was kept informed of any updates.

Caoileann · 20 June 2020

★★★★★ 5/5

Google

Outstanding in all respects of the whole process throughout!! From the first enquiry, meeting with Victoria, to completion, the Pinkertons team (especially- Sandra, Nikki, Aimee and Meghan) they continually surpassed customer expectations and service levels. I could use every high level buzzword to describe the team's abilities however, to know you are working with a very professional, friendly and cohesive team who places their clients wellbeing first in today's world, is a very rare and reassuring experience. Brilliantly served throughout and am continually recommend to friends and family without doubt or hesitation. Keep up the good work everyone!

Jane · 8 January 2025

★★★★★ 5/5

Google

Very courteous; professional; attentive; and personal service from the Pinkertons Team throughout my daughter's purchase of her first home. Special thanks to Sandra and Richard.

Joe · 23 September 2023

★★★★★ 5/5

Google

Excellent Service! Had great help throughout our purchase, from start to end, everything was up to date and explained clearly, special thanks to Aimee and Christina!

Laijy · 20 June 2023

★★★★★ 5/5

Google

I booked in a valuation and the team at Pinkertons talked me through what would happen. The team kept me informed the whole way through the process and Peter was so helpful when he came out to value.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 27 August 2021

★★★★★ 5/5

Google

I highly recommend Pinkertons for their exceptional service. Their expertise and dedication made the entire process smooth. From property search to closing, they demonstrated professionalism, timely communication, and attention to detail. They've been consistently responsive to any concerns, maintaining the property well. The leasing process was straightforward, and their friendly approach creates a positive living experience. I appreciate their commitment to tenant satisfaction.

Rosanna · 20 February 2024

★★★★★ 5/5

Google

I couldn't have asked for a less stressful, more straightforward process. The fees were clear and explicit and the communication from initial discussion to completion was excellent. I couldn't fault them. Thanks Nikki and Peter

Craig · 20 June 2022

★★★★★ 5/5

Google

I have just rented out an apartment through Pinkertons, Bangor. I was impressed by their professionalism and assistance. I was advised and kept informed at every stage until a successful completion. A big thank you to Jenny, Peter and Colin.PositiveResponsiveness, Professionalism

John · 20 June 2021

★★★★★ 5/5

Google

Pinkertons from the first phone call to get my property valued to the final calls of completion have been very professional, friendly, approachable, and always happy to go that extra mile. It was obvious as a customer we weren't just a number. Everyone in the office knew of me and my sale, and could answer my calls no matter what. This extra personal touch is a true added value that Pinkertons bring. I will be using them again and recommending them to everyone.

Hannah · 18 October 2024

★★★★★ 5/5

Google

My experience of moving house for the second time in over 20 years was very stressful. This was due to potential buyers of my house pulling out. Fourth time lucky and eventually moved. I sold my house and bought a house via Pinkertons estate agent. I chose Pinkertons as Victoria Pinkerton sold me from when she cane to value my house. I had other estate agents out but Pinkertons had the won me over. All the staff were wonderful with helping me sell my house and assisting me with queries and progress on my sale. I also purchased a house from Pinkertons . Due to the number of people in the chain, my move took longer than expected but staff were brilliant getting me to my new home in the end. Thank you girls! Highly recommend using Pinkertons to move home.

S · 17 October 2024

★★★★★ 5/5

Google

Richard fell in love with our house the minute he saw it - knew it was one of a kinda and needed special treatment! Couldn’t have asked for better service - even when there where bumps in the road , he worked tirelessly to finally get there ! Whole team kept us informed at all stages - loved the online properly file to keep track of all movements Very well done

Annie · 20 June 2023

★★★★★ 5/5

Google

I have just purchased a flat via Pinkertons (Bangor) and they were excellent - working hard to ensure that the sale went through smoothy. Great service, well done and thank you Nikki.PositiveProfessionalism

Paddy · 20 June 2022

★★★★★ 5/5

Google

I would highly recommend Pinkertons NI to anyone looking to sell their home. The team have been great at managing the whole process and taking the stress out of selling our house. We have been kept informed throughout and one of the team have been on hand to answer any questions we had, getting all the detail we needed to make decisions on potential buyers. They really do offer a more personal service than I have experienced with other agents in the past.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 20 June 2022

★★★★★ 5/5

Google

It has taken us 14 months and 56 houses to have finally found our forever home. During those months we had been in contact with many estate agents asking " what is coming on?", and making viewing appointments on a daily basis . I began to know the staff inside out from each estate agent and most knew me as soon as I only gave my first name. 😆. Pinkertons Bangor are an excellent Team. Aimee and Nikki always went that extra mile and nothing was ever too much trouble. Aimee even went out of her way to contact me regarding houses that were listed with other estate agents just incase I missed " the special one". The Pinkertons Team were very enthusiastic and always to hand anytime you needed them. They were polite, friendly, helpful, professional and most of all, took the time to help us with any queries we had. I would highly recommend Pinkertons Bangor. Karen from Bangor

Karen · 20 June 2022

★★★★★ 5/5

Google

Had a positive experience in selling my home through Pinkertons. Richard had a real enthusiasm that I knew would come across to potential purchasers. Whilst honest and realistic with myself and purchasers I feel that Pinkertons pushed to and indeed achieved the best Market value for my home. I found that the team in general had a good telephone manner and this helped keep me positive when any hiccups that arose in the selling process. A big plus was the marketing. It really showed the property to the best of its potential. I would definitely recommend selling with Pinkertons. Thank you Pinkertons Bangor Paul

Paul · 20 June 2022

★★★★★ 5/5

Google

I would highly recommend Pinkertons if you're looking to sell your house. The majority of my contact was with Sandra and Christina, who were super great to deal with. At all times they were friendly, knowledgable and professional, which helped alleviate the stresses associated with buying a house considrably. Thanks again both for your help.

James · 20 May 2024

★★★★★ 5/5

Google

We have been using Pinkertons property management for over ten years and have always received a very professional service. Pinkertons listen to our views and do their best to meet them. In particular, Victoria is very proactive in providing excellent management of our rental property.

Alan · 21 June 2019

★★★★★ 5/5

Google

The entire team at Pinkertons were fantastic throughout the sale of my apartment. Everything went so smoothly from start to finish. They all have a friendly and professional manner and made the whole process so easy for me, the seller. I highly recommend them for selling your home!

Debbie · 23 October 2023