Pinkertons (Bangor & Donaghadee) reviews

★★★★★ 5/5

Google

We recently sold our property with Victoria Pinkerton Estate Agents. We were extremely happy with the service provided from start to finish. All the staff were very professional and courteous throughout. They kept us updated with viewings and feedback from prospective purchasers. A member of staff accompanied anyone wishing to view the property which took the pressure off us. I highly recommend Victoria Pinkerton Estate Agents, so much in fact, that we have recently put my mother-in-law's property on the market with them.

Janet · 2 April 2026

★★★★★ 5/5

Google

Now that the sale of our property has been completed Lynn and I want to thank the team at Victoria Pinkerton's for making the process stress free. Throughout the team kept us informed and were very professional and efficient. The Keyflo portal was very useful and keeps you well informed. We would highly recommend Victoria Pinkerton's to anyone thinking of selling their property. A big thank you to Aimee, Sandra, Lydia and Megan who were very friendly and a pleasure to deal with.

Brian · 16 January 2026

★★★★★ 5/5

Google

I had a wonderful experience with Victoria Pinkerton Estate Agents. The team was professional, knowledgeable, and always available to assist with any questions. They guided me through every step with clear communication and genuine care, making the whole process smooth and hassle-free. Their dedication and attention to detail truly set them apart. I highly recommend Victoria Pinkerton Estate Agents for anyone looking for outstanding service!

Abujour · 2 April 2026

★★★★★ 5/5

Google

We didn’t sell our house through Victoria Pinkerton but bought our new house through them . They were very professional very knowledgeable and extremely helpful answering questions quickly keeping us updated regularly and were also very pleasant to deal with. They were second to none and a lovely touch of a new home card and lovely box of goodies for our new home. I would recommend them highly . It has been a fantastic experience dealing with them. Thank you so much for making this a very easy move. Thank you to all the team especially Sandra.

Janeal · 8 November 2025

★★★★★ 5/5

Google

we recently sold our home with Pinkertons and couldn't recommend them enough, from the initial valuation to completion was flawless, I cant finish off withoit giving sandra a special mention, from the start she helped us at every turn and even went as far in showing us how to use the app on my phone to nap the progress of our sale and with constant updates on the phone we where kept very well informed. we can't thank them enough 😁 2026 update, well here we go again, we've moved once more and Victoria pinkertons have went over an above to help us out, to be honest it didn't even feel like we where in the middle of buying and selling it went that easy. Hopefully there won't be a 2027 update 😅but never say never 🤣🤣🤣

Lee · 16 February 2026

★★★★★ 5/5

Google

First of all we would like to say a big thank you to all the staff at Pinkertons for handling the sale of our late mothers home (our dear family home) . From meeting Richard at the initial valuation we knew we’d picked the right agent to sell for us. The brochure was superb with a selection of good quality photos. Sandra and Christina were in contact continually, updating and reassuring and worked tirelessly to sell our home. They were empathic, friendly and very professional. Aimee was so pleasant and helpful, providing guidance every step of the way. Everyone we spoke to were absolutely lovely. We would highly recommend using Pinkertons as an agent. The will not disappoint. Thank you again

Gillian · 20 April 2024

★★★★★ 5/5

Google

Outstanding service from beginning to end. We would highly recommend Pinkerton’s Estate Agents and could not have asked for better when purchasing our new home. From first point of contact via the phone I instantly felt at ease. During the early stages of the searching process, we met both Richard and Sandra in person and we instantly knew that this was the right estate agents for us. From the get-go their expertise and professionalism were evident, as well as during the purchasing process. Alongside this they are so friendly, supportive, and caring. Any concerns that we had were addressed promptly, we really appreciated this, putting our mind at ease and providing the reassurances we needed. Excellent communication from everyone in the team. A person-centred approach and exceptional overall service which is testament to why they are rated so highly. Top-notch! Thank-you so much again; Sandra, Richard, Christine, Aimee, and everyone else that helped us along the way. An amazing team, A & C.

Angela · 23 September 2023

★★★★★ 5/5

Google

My experience with Pinkerton`s Bangor branch Estate Agency has been 100% +++ In particular Richard Fannin and Nikki Simpson demonstrated their total commitment to our property sale, attention to detail, giving very helpful advice, including their marketing expertise , finding suitable buyers, contract document chase, liaison with our conveyancing solicitor all the way to successful completion. When I had questions urgently needing answered, Richard or Nikki were always on hand to provide answers. There was no forwarding to " a message service", or endless waiting, they were always contactable, and provided well thought out answers. "Selling can be a frustrating ordeal", that is why it is essential you have the involvement of only true professionals on your side which Richard Fannin and Nikki Simpson of Pinkerton`s Bangor branch are.

William · 20 June 2023

★★★★★ 5/5

Google

I have bought and sold property in Northern Ireland, Scotland and England over the past 35 years and never before have I encountered such and outstanding level of service and professionalism and we received from the team at Pinkertons Bangor office. I dealt with the rental team for 15 years and recently the Sales team who have just completed the sale of our property at Pinehill Road Bangor. To use the words 'First Class' is inadequate, this is an office full of total Professional and caring people. Top Marks. Special mention to Richard Fanning Colin Dill and Sandra Russell. Well done to all would gladly recommend this team of professionals to anyone looking for a 'TOP CLASS' Estate Agents. T.A. Murdock F.B.I.I.

Thomas · 20 June 2023

★★★★★ 5/5

Google

Richard and Sandra were absolutely fabulous to deal with. Such a caring and helpful company who go above and beyond to put you at ease and get the job done. No question felt silly to ask and they were a friendly voice at the end of the phone any of the many times I needed reassurance as a fairly inexperienced buyer. Have experienced other well known estate agents (👀 saying no names) who just see you as a number and that is not the case here. Thank you so much guys, we have our dream home with a gorgeous bathroom (claimed by our 10 month old but that’s fine!) and plenty of room and garden for us to grow into. A delight to work with from start to finish 💕💕💕

Alyson · 20 June 2023

★★★★★ 5/5

Google

We purchased our first home through Pinkerton's last year. After viewing quite a few homes we were relieved to have a viewing with an estate agent that didn't seem to be rushing or judging us or more importantly, pushing us to buy a home for the sake of a sale. Sandra was great at keeping us in the loop, passing communication back and forth between us and the vendor and making sure we had the least amount of stress. The online progress tracker was also a really nice touch, being able to see where we were and how what steps we had left to achieve were reassuring, particularly as first time buyers. From first viewing to the day we got our keys was just shy of 3 months, it couldn't have gone more smoothly. We would definitely recommend Pinkerton's.

Hols · 20 June 2023

★★★★★ 5/5

Google

From my first contact with Pinkertons right through to the successful completion of the property sale, the team have provided an excellent and professional service including: - a realistic valuation and up to date summary of the property market - a great set of marketing photos and drone video - access to the online dashboard which tracks all the stages of the process - calls from the team to update me personally at key stages of the sale - going the extra mile with regards to visits to the property on my behalf as I don't live in the area - resolving any issues to keep the sale moving forward - availability to respond to any queries My thanks to Richard and the rest of the team involved. Very highly recommended!

Gary · 20 June 2023

★★★★★ 5/5

Google

I have moved many times over the years but I must admit that the best experience I have had yet was with Pinkertons estate agents. From the moment Richard visited our property to sell, he explained the vision and enthusiasm to produce a fantastic sales result for us. Not only that but he also found us the perfect home taking into account what factors we had mentioned to him of what we needed. The sales team Sandra and Aimee were very helpful and courteous and helped iron out any minor issues which undoubtedly crop up during the moving process. A truly great experience and I would have no doubt in recommending their services.

DonvGames · 20 June 2023

★★★★★ 5/5

Google

Brilliant service from start to finish for selling my house. Richard Fannin secured what I believe was truly the best possible price for the property and the whole Pinkerton's team were highly professional and a pleasure to work with throughout the process. I had shopped around other agents when putting the property on the market but Richard stood out by far as the most professional and skilled of everyone who valued the house. I would definitely recommend Pinkerton's to anyone without any reservations. Absolutely stellar service from an amazing team.

Michael · 20 June 2023

★★★★★ 5/5

Google

From the moment I walk into pinertons Office in Bangor, I felt so comfortable .I rememberd the comment one of the gentleman made about my doc Martens, I knew straightaway this was the agent for me. Sandra was incredibly kind and Patient .Any questions I had, she was quickly able to answer and assist with. she took care of the majority of all interactions with the seller & any issue I had, she try to get it resolved asap. Thanks Richard for showing me the property . To new scary / exciting adventure .Juliet

Juliet · 20 June 2023

★★★★★ 5/5

Google

I have used Pinkertons for many years to look after my rental portfolio. I have found them extremely professional and easy to communicate with. There is no airs or graces and you are treated like an old friend. The staff are always professional and will go the extra mile to make sure everything is 100%. I wouldn’t hesitate to recommend them. Special thanks goes to Jenny, Colin and Erin who over the years have consistently gone above and beyond.

Sharon · 20 June 2023

★★★★★ 5/5

Google

I instructed Pinkertons to sell my house and would highly recommend. The whole team were extremely friendly and professional. In particular, Christina and Sandra went above and beyond and are a credit to the business. Both Christina and Sandra kept in frequent communication and were always on the other end of the phone to answer queries. They smoothed what is normally a fairly stressful process and provided me with confidence that they had a grip of things at every juncture. Thanks to the whole team for an efficient service.

Scott · 17 October 2024

★★★★★ 5/5

Google

I've dealt with Pinkertons multiple times over the past 4 years of living in NI - the common theme is kindness, approachability, and the care they put into their work. When I was renting a house, they helped provide mediation and helpful tips, when I was buying my first home they helped to walk me through the purchasing steps. When I got the keys to my home, they followed up to make sure I was settling ok - all in all, the employees here work hard to make you feel supported during big life moments. I'm so pleased to have worked with them and I would definitely recommend their company to anyone looking to buy a home. Special thanks to Aimee for leaving such a good impression of Pinkertons.

Victoria · 17 October 2024

★★★★★ 5/5

Google

Thankyou so much Pinkertons for the amazing service from start to finish with the completion of our property! In particular I want to thank Nikki and Richard for their hard work, determination and commitment, you do so much behind the scenes and it is clear you care and are passionate about your clients, always very reassuring. I do not wish to move again 😆 but would definitely have you sell our property in the future and recommend you to family and friends. Thanks so much Stace and Graeme Beggs

Stacey · 20 June 2022

★★★★★ 5/5

Google

Thanks so much to all the staff at Pinkertons estate agents, you provided an amazing service, with weekly updates on my purchase and when we had to put back our moving date you worked around us. We would highly recommend this company if your ever moving house totally professional from start to finish they talked us through every step and really put our minds at ease special thanks to Nikki who went above and beyond for us and we love our new home thanks again Robert and Liz McClean

Liz · 20 June 2022

★★★★★ 5/5

Google

If you are selling your home Pinkerton's is who you need. Support and guidance was provided from the outset and every step of the way, no matter the question they had an answer or knew how to get it. The process is managed online with a dashboard and is very slick. Every member of the team is excellent and Peter and Nikki really looked after us. Thank you Pinkerton's!

L · 20 June 2023

★★★★★ 5/5

Google

I recently bought a house and Pinkertons in Bangor were the estate agents. I was dealing with Sandra Russel who made the whole process simple and her and all the team were extremely helpful. Any time I phoned the office, if Sandra was not available, then someone else was willing to get the information. This made the whole process progress with ease. A great company to deal with. Alan

Alan · 20 June 2023

★★★★★ 5/5

Google

Could not be any happier with the support we got from Pinkertons while purchasing our first home! Sandra is very professional, helpful and caring estate agent, she made everything clear for us as first time buyers and always kept us well informed. Without Sandra buying a house would definitely be more stressful. I cant recommend Pinkertons enough! The best estate agent! Thank you so much for making this happen!

Sandra · 20 June 2023

★★★★★ 5/5

Google

Any of the staff I spoke to in pinkertons were extremely helpful, friendly and polite. I mainly dealt with Nikki and Sandra, they were so kind, they got back to me really fast and answered any questions. They were really lovely and have me all the information without it feeling like I was pestering them. I also received a really thoughtful gift when I picked up my keys.

Holly · 8 January 2025