Trusted Agent profile · Bangor, Wales
Verified
★★★★★
195 reviews across 1 platform
157 High Street, Bangor, Wales, LL57 1NU
Dafydd Hardy's office in Bangor, Wales, at 157 High Street, is rated 4.1 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 4.1.
Every review we hold for the Bangor office, from every platform, shown as written. First names only.
5/5
GoogleExcellent Estate agents, great communications throughout from all especially Nia and Matild Received regular updates on all viewings with constructive feed back which seriously is not common practice with all estate agents I feel that is important in this day and age when i cant meet all prospective buyers Just wished they had a practice in Ruthin so they could take care of our other property sale thats imminent
5/5
GoogleSelling my property has been quite a long and painful journey. The support and care from the team especially Nia has been invaluable
Thank you, Susan, for your kind words. We know selling can sometimes be a difficult and emotional process, so we’re really pleased that Nia and the Bangor team were able to provide the support and care you needed along the way. Your feedback means a great deal to us, and we’re glad we could help you through the journey. Wishing you all the very best for the future.
5/5
GoogleLlinos from Bangor and Marcus from Llangefni have been such a big help to me with everything, they’ve made the whole experience stress free and answered any questions or concerns I had, I can’t thank them enough
1/5
GoogleWell where do we start…..! Caernarfon branch- booked to view a property & I asked if any similar property with my specs around same area. Lad said he didn’t know and best look on rightmove! Surely you should know what job is. Colwyn bay office- put offer in on house and ended up pulling out due to vendor issues. Was told by by them “they’d tell them (vendors) to leave by my completion date” and she passed me to manger who was totally intimidating on the call. Guilt trips “they have children” (they were living in the house I wished to buy & I have children and was homeless) then “would take ages to buy another house” then when I stood by my decision he slammed the phone down. Was left voice nail couple hours later saying there had “been a development”. No email about said development Was phoned again and was told “they’d tell could potentially complete in 2 weeks” I declined so she slammed phone down. I believe this was salvage tactics as nothing was sent in writing regarding these fictitious developments. Was then sent withdrawal of sale. Total nightmare, rude and intimidating not to mention overpriced (a common theme with their properties) Avoid
5/5
GoogleVery happy with the service we received from all members of Dafydd Hardy. As we were selling a commercial property, Stephanie Wilson dealt with the sale and we were highly impressed with her and wouldn’t hesitate to recommend.
5/5
GoogleVery pleased with the excellent professional service given by all the team at Dafydd Hardy's Bangor branch dealing with the house sale. All communication was clear , we were kept informed of any potential viewings and their outcome straight away and they were organised very quickly . Result - quick successful hassle free sale of the house. Highly recommend -thank you very much.
5/5
GoogleExcellent service from the whole team. Main contact, Ela Jones, communicated fully during a long and sometimes complicated sale. Professional, efficient and personable. Whole team are a credit to the company. Highly recommended.
5/5
GoogleRecently went to view some properties, I was greeted by Kane and I can't praise him enough. He was great as showing us around, he tailored the viewing to our needs, answered all the questions that we had, and was extremely helpful. Would recommend.
1/5
GoogleDo not rent a property from Dafydd Hardy, be prepared to lose your deposit no matter how much hard work you put into cleaning and preparing it to hand back. We had over 5 years of renting a property, 11 bi annual inspections all said we were excellent tenants. 2 weeks before moving out we had our last bi annual inspection where I asked "What do I need do in order to not lose my deposit" they advised me to make sure we left nothing in the garden, don't bother painting as after 5 years they expected it to be repainted, each room I showed them they said its fine. They also said just clean the carpets as they are old, this we did. I was not allowed on the premises while they carried out the inspection and not allowed back in after, I was not allowed to see the report or given the opportunity to put right anything they found. We were proud how we left the house, very clean and everywhere with no damage. To our surprise the landlord then demanded twice our deposit, the list included grass cutting as it was left 4 inches in January when it never stopped raining, a hedge needed cutting when it was done in September and should not be cut over winter or it will kill it, they got £80 for this. They said every radiator was damaged when infact the original inventory stated they were damaged when we moved in. the cooker was so old it was obsolete and no spare parts were available but they charged us £60 to clean it even though we had cleaned it, £40 to wipe over the cooker hood which was not as bad as they stated. The worse thing is had we been given the opportunity to go back the next day we would of happily deal with these issues. Lucky the deposit protect went to arbitration but we still only go back £80 out of £575, we were clearly let down by Dafydd Hardy and I am sure they advised the landlord to put in double the claim limit in order to get back nearly all the deposit. If you do rent take lots of photos of everything that are date stamped, when you leave take the same photos to use as evidence. They said the floor tile grout in entrance hall was discoloured, shower head not cleaned, extractor fan not cleaned the petty list just went on like window seals not cleaned. We will never rent again with this agency, beware.
1/5
GoogleIf I could give 0 stars I would but instead I’ll give these money hungry people a huge lawsuit . As a student I decided to rent with them and the house clearly had ventilation issues but I did everything I could in my power to handle this with a Pro Breeze 10 L dehumidifier , windows open 24/7 . Using mould cleaners etc . I 2 weeks ago found out both my coats are covered in mould and they were both worth 2000£ . The agency has been so rude to me and has literally hanged up on me . I believe they think I am just a stupid foreigner but I’m actually a British Citizen and I also know my rights hence please do not rent with them ! They are a scam ! They will treat NHS workwear and NHS students like dirt for extra money !!!!
5/5
GoogleNia and Llinos kept us up to date with the letting appointment's on a regular basis and cannot be thankful enough for this as it takes all the stress away from us to be able to deal with other matters, Thank you again
5/5
GoogleBought a house with Ela Jones who was really helpful during the purchase of our house - whicg is quite a stressful time whether it's straight forward or not! Ela always communicated with us promptly and answered any queries we had. We would recommend :)
5/5
GoogleFrom start to finish the whole process was simple and smooth. The team carried out the viewings and gave prompt and concise feed back, keeping us in the picture the whole time. Post offer the team were constantly updating, chasing and advising on our behalf which took a lot of the stress out of the process. All in all a great service.
Thank you, Richard, for your excellent review. We’re delighted to hear that our Bangor team made the whole process feel simple and smooth, from carrying out viewings to providing clear feedback and updates. Taking the stress out of selling and keeping clients fully informed is exactly what we aim for, so it’s great to know this was your experience. We truly appreciate your kind words and recommendation for Dafydd Hardy.
1/5
GoogleVery unpleasant staff, generally just rude and intrusive - having dealt with as a tenant.
5/5
GoogleAll staff were Informative, Efficient and Effective. Dealing with all queries and issues promptly.
5/5
GoogleThis is the second time that we have used Dafydd Hardy and would not hesitate to recommend them. The communication was superb and the team members always knew what was happening at all times. Nia especially was excellent throughout Diolch pawb
Thank you very much for your kind feedback! It is great to hear that you have chosen to use Dafydd Hardy again and that you do not hesitate to recommend us. Clear communication and continuous support is a priority for us at our office in Bangor, and it is very nice to know that you had such a positive experience. Nia will love to hear your kind words about her. Good luck to you in the future, and thanks again for your recommendation.
5/5
GoogleHighly recommend, very supportive throughout the whole process. Matild was highly efficient, very helpful throughout and helped us to find our perfect home. Thanks again.
5/5
GoogleThank you for all the support and guidance with selling our property. We felt absolutely confident and safe in the hands of Macauley throughout the whole process.
Thank you so much, Rachel, for your kind words. We’re delighted to hear that Macauley and our Bangor office team gave you the confidence and support you needed throughout your sale. It’s always our aim to make the process as smooth and reassuring as possible, so your feedback really means a lot. Wishing you all the very best for the future.
5/5
GoogleVery friendly team in Bangor. Stephanie was great and made it as easy and smooth as possible, and overall a highly positive experience for us. Also was very eager to help - and was helpful with any issues or questions we had. Would recommend.
5/5
GoogleThis is like my first rental in UK and Dafydd Hardy Bangor team made it easy and swift. The customer service is top notch. They are always there to respond to my mails and answer my question. Shout out to the lady I met when I went for viewing, and Julie who I have been talking to throughout the steps.
Thank you, Seyi, for your kind review. We’re delighted that your first rental experience in the UK was made easy and straightforward by our Bangor lettings team. It’s wonderful to hear that Julie and the rest of the staff were responsive, supportive, and guided you through each step with clear communication. We’re so pleased you felt well looked after, and we wish you every happiness in your new home.
5/5
GoogleVery friendly team in Bangor. Stephanie was great and made it as easy and smooth as possible, and overall a highly positive experience for us. Also was very eager to help - and was helpful with any issues or questions we had. Would recommend.
5/5
GoogleMel, what an absolute credit you are to Dafydd Hardy Estate Agents. Moving to a new location can be quite daunting, but your cheerful, enthusiastic and positive attitude really made such a difference. Thank you 🙏 for being so kind and helpful. Simone …
5/5
GoogleI found the process of selling my house hazzle free thanks mainly to Paul Tilbury and Luke Baxter , both being very knowledgable and professional in their approach to the complexities of selling a house for a first time seller . Diolch.
5/5
GoogleWe have recently completed on our first home with Dafydd Hardy, after pulling out on a different home with a different estate agent. The process with Tilly at Dafydd Hardy felt like a walk in the park, in comparison to our previous experience with a different estate agent. Great communication, professional and attentive. I would definitely use Dafydd Hardy again in the future.
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Dafydd Hardy's Bangor office has 195 reviews across 1 platform: 195 on Google.
Dafydd Hardy Bangor is rated 4.1 out of 5 across all 195 reviews, and 4.1 out of 5 on Google from 195 reviews.
Dafydd Hardy Bangor, 157 High Street, Bangor, Wales, LL57 1NU.
