Trusted Agent profile · Banbury, Oxfordshire
★★★★★
62 reviews across 1 platform
20 Horse Fair, Banbury, Oxfordshire, OX16 0AH
Part of Strutt and Parker, see every office.
Strutt and Parker's office in Banbury, Oxfordshire, at 20 Horse Fair, is rated 4.7 out of 5 across 62 reviews on 1 platform, including 62 Google reviews rated 4.7.
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
5/5
GoogleCouldn’t fault Strutt and Parker, they have been my letting agency for many years and they have never disappointed me. They are always friendly and professional and if I need anything doing maintenance wise they are straight on the case. Couldn’t praise them enough. ⭐️⭐️⭐️⭐️⭐️
Hi Joanna, many thanks for your review! Kind regards, Strutt & Parker
5/5
GoogleWe had a fantastic experience with Strutt and Parker from start to finish. From our initial phone call with Emily to the multiple viewings with Lulu, the team provided top-notch service. Emily truly went above and beyond her role as an … More
5/5
GoogleCouldn’t fault Strutt and Parker, they have been my letting agency for many years and they have never disappointed me. They are always friendly and professional and if I need anything doing maintenance wise they are straight on the case. Couldn’t praise them enough. ⭐️⭐️⭐️⭐️⭐️
Hi Joanna, many thanks for your review! Kind regards, Strutt & Parker
4/5
GoogleVery professional and helpful. Made the selling process just a little less stressful. In particular , Isabel was excellent ; supportive ; a great communicator and efficient at her job.I would recommend using Strutt & Parker.
5/5
GoogleChris from Strutt & Parker has been fantastic in helping us buy our first proper house! He was really helpful and always at the end of the phone if we needed him. I would highly recommend him for anyone looking to purchase a property.
Hi Bryony, thanks very much for your kind review. We're glad Chris was able to support you throughout the process and will certainly pass the message on to him. Best wishes, Strutt & Parker
5/5
GoogleChris at Strutt and Parker is the best estate agent we’ve ever dealt with. Regularly keeps in contact, gives advice when needed and particularly after the sale, helped keep momentum going and kept us sane! Will definitely use him again next time we move.
Hi Emma, thanks very much for your kind review. We're glad Chris was able to support you throughout the process and will certainly pass the message on to him. Best wishes, Strutt & Parker
1/5
GoogleWe needed a rental property as sold our house and our buyers wanted to move in to our house asap-so hence enquired with S&P and had a viewing on one of their properties. No response back till we chased and told we were discounted as we were told we were not in a position to exchange even in our good position when i told them we could move even sooner than their advertised availability date . Totally unflexible and very disappointing poor service from this company.NegativeQuality
5/5
GoogleI have just sold a residential property with Strutt and Parker, Banbury and the service that I received was excellent. Emily Williams, who supported me throughout, clearly knew the market and was excellent in communicating and guiding. I live over 200 miles away from the property and so it was important to find someone that I could trust to do a good job for me. Her integrity, kindness, understanding and communication are to be commended. I have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePleasure to work with Emily and Isabel, and despite a very challenging house market, we got there in the end and i'm glad they made the sale for us
1/5
GooglePrivate Tenants I implore you not to use Strutt and Parker Estate Agents in Banbury. We have been renting for over 10 years and not experienced anything like them. I wish we had read the reviews, as it clear this is just how they operate, Please look at Yell, Trust Pilot etc before renting with these people. We found a beautiful property to rent, and although Strutt and Parker were by far the most expensive agent in Banbury (With Sign Up Fees, and Referencing Fees etc. etc.), we felt the property was worth it. We had issues almost as soon as we moved in. The property was not well maintained and on numerous occasions the landlord entered the property without our permission. When we reported these issues to Strutt and Parker it was clear they did not want to upset the Landlord as they have a portfolio of rental properties that Strut and Parker ‘Manage’ for them, and I imagine they make quite a lot of money with the Landlord. We therefore had issues throughout our time in the property, it however gets worse…. When we came to leave the property, Strutt and Parker actively encouraged the Landlord to hold back as much of the deposit as possible. When we complained and raised a complaint with the TDS (Tenancy Deposit Scheme) Strut and Parker even went as far as filling out the Landlords Claim. Luckily we had some of our deposit returned as the TDS also felt the Landlord and Strutt and Parker were being unreasonable. I could not stress further, anyone looking at renting with these people DO NOT!! It will cost you financially in the short term and finically in the long run! All I can say is if you are currently renting with them, report everything and put it in writing, as they are not interested in looking out for the tenants, and will just try and hold back your deposit!! Now that the TDS dispute has ended we are taking the landlord to court for beach of tenancy, its been a nightmare but we are not prepared to leave it as it is!! Please do read other reviews as I am it is clear this is how they operate.
5/5
GoogleI have been both a tenant and a landlord with Strutt and Parker Banbury over a period of 11 years and absolutely cannot rate the experience highly enough. Samantha and Alice have been so supportive, fair and at times absolute life savers! I wouldn’t hesitate to instruct them again to manage one of my properties, or indeed rent a managed property from them. If I could give them 10 stars I would!
5/5
GoogleThe team at Strutt and Parker are brilliant. After an exhaustive search (mostly unpleasant), I was fortunate to reply to a listing in Banbury. From the 1st call to the hand over of keys, they were top notch. Can’t say enough about how positive my experience has been. They are simply in a league of their own.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRecently rented a property through this office. Sam Whitbourn was helpful and efficient throughout and a pleasure to deal with
5/5
GoogleI have recently rented a property through Strutt & Parker and they have been really helpful and on the ball with any questions I have had. They also offered a complimentary moving in service to set up my utilities - one 20 minute phone call and it was done! An incredible time saver for me. Keep up the good work Sam!PositiveQuality, Professionalism
5/5
GoogleI have recently rented a property through Strutt & Parker and they have been really helpful and on the ball with any questions I have had. They also offered a complimentary moving in service to set up my utilities - one 20 minute phone call and it was done! An incredible time saver for me. Keep up the good work Sam!
5/5
GoogleMy partner and I viewed a property for our first home together and decided it was perfect for us. Chris at Strutt and Parker was excellent, from facilitating our offer, to finally exchanging contracts today. We had regular updates, brilliant at mediating between us and the sellers, can’t recommend him enough.PositiveResponsiveness, Professionalism
5/5
GoogleWe're still in the process of purchasing through Strutt and Parker, but the communication from Izzy at the Banbury office while we go through this process has been amazing. She's been beyond patient with my annoying questions and nothing has felt like too much trouble, she really is making the whole process a lot easier. Highly recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have been tenants with Strutt & Parker for 3 years, and have just moved on as finally bought a property. Throughout our tenancy they have been nothing but professional and quick to sort out any issues. I would absolutely recommend them! Particular mention should go to Sam, Alice and Gerry. Thank you S&P team.
5/5
GoogleFrom the moment I made the enquiry the service from Strutt and Parker has been exceptional - particularly in comparison to other local estate agents! They were helpful, polite, responsive and friendly to deal with. I cannot recommend them highly enough!PositiveResponsiveness, Professionalism
5/5
GoogleWe recently bought a property with Strutt & Parker, Banbury, and were delighted with the service we received from both Mark Smith and Emily Williams. Prompt, helpful, and reassuring communication helped make what could be a stressful situation, much more pleasant. More
5/5
GoogleVery professional and friendly service.
Hi William, many thanks for your review! Kind regards, Strutt & Parker
5/5
GoogleFriendly and professional service, nothing was too much trouble. Sam and Izzy in particular were excellent, going the extra mile and always getting back to us with updates.
5/5
GoogleHighly recommend. My house hunting experience was super smooth thanks to Strutt & Parker!PositiveResponsiveness, Professionalism, Value
5/5
GoogleVery friendly and approachable, most helpful when problems arise
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt and Parker's Banbury office has 62 reviews across 1 platform: 62 on Google.
Strutt and Parker Banbury is rated 4.7 out of 5 across all 62 reviews, and 4.7 out of 5 on Google from 62 reviews.
Strutt and Parker Banbury, 20 Horse Fair, Banbury, Oxfordshire, OX16 0AH.
