Trusted Agent profile Β· Banbury

Martin and Co Banbury reviews

2.3

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965 reviews across 2 platforms

Ground Floor, Guardian House, 7 North Bar Street, Banbury, OX16 0TB

Martin and Co's office in Banbury, at Ground Floor, is rated 2.3 out of 5 across 965 reviews on two platforms, including 123 Google reviews rated 3.9.

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3.9 / 5

123

Reviews on Google

This office

Trustpilot logo

842

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Banbury office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Help

The services, including managing and maintaining of the property, I that I have received from Martin & Co. Glasgow have been great. They have always been very efficient in communication on every side. It really has helped me taking off the stress and time.

Mary Β· 9 June 2018

Agent replied Β· 17 June 2024

Hi Mary, thank you very much for taking the time to leave a review for Martin & Co Glasgow. We're pleased to hear you've been pleased with the service provided. Kind regards, Martin & Co (UK) Ltd.

5/5

Trustpilot

I had an amazing experience with Martin…

I had an amazing experience with Martin and co. Janine was appointed to me and was professional and lovely from start to finish, Thankyou !! Abby

Saskia Β· 11 March 2019

1/5

Trustpilot

they lied to me and shouted at me.

they lied to me and many issues.they raise their voices .. not polite at all..they charged me beyond what is required for the last payment...they failed to do most of the required repairs. for this point..the landlord has a big share of the responsibility...

K Β· 11 July 2017

Agent replied Β· 17 June 2024

We are very sorry to read your review. Would you be able to let us know which Martin & Co office you used so that we can investigate further. Kind regards, Martin & Co (UK) Ltd

5/5

Google

Amazing people good service always ready help for anything ...really appreciat their help and service I will recommend They are accurate They excellent πŸ˜€πŸ˜„ …

Hardev Β· 28 August 2019

1/5

Trustpilot

Weymouth branch is horrible

Weymouth branch is horrible. They are doing no fault evictions withouth any compunction. Would give zero star is possible. They lie as you read a book. Unpolite and rude.

George Β· 12 September 2024

5/5

Trustpilot

We have used them twice

We want to praise Andrew Lester of Martin & Co Prestwich personally for doing such a good job. We chose him to sell our property for us because he was so good when we bought it almost five years ago, and this time was the same high standard.We hope that not only clients such as ourselves but also solicitors realise how fortunate they are when they have him as the estate agent.

Satisfied Β· 28 December 2019

5/5

Google

I have just completed on a sale which was handled by Tom Mizen and his hard working team. Their conduct and professionalism through out has been exceptional. All dealings have been open and honest and I have been kept informed through all stages of the process from negotiations, through conveyancing to completion. I will use them again and would have no hesitation in recommending them to anyone who wants a 'Can do' attitude from an Estate Agent.

Richard Β· 29 August 2014

1/5

Google

They arranged a viewing of my flat without my permission. I found out from my neighbour. They also did not provide alternative accommodation when my water supply was turned off for 12 days. See their Trust Pilot page for equally representative reviews.

Anonymous Β· 30 December 2023

1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting. Everyone for the group booking turned up and we were told 30 mins later it was cancelled. When we rang up they were completely unprofessional and rude on the phone. Don't think they realise people have to pay money and take time off work to get to theae viewings

Haron Β· 5 May 2023

1/5

Trustpilot

Poor experience selling property…

Poor experience selling property advised Martin and co estate agent on several occasions I had my doubts regard the authenticity of a cash buyer however was encouraged to hold on after 5 months still no completion date very unsatisfactory service and changed to a different estate agent would not use again

Sandra Β· 19 April 2023

1/5

Trustpilot

Shocking attitude

Shocking attitude, I set 3 emails to this company, they NEVER responded, unprofessional people, i had to call them to get the answer, which was negative anyway.

Anna Β· 10 June 2022

Agent replied Β· 17 June 2024

Hi Anna, we are sorry to read that you experienced issues with the service received from a Martin & Co office. We will pass on your feedback to the team and ask them to get in touch with you.

5/5

Trustpilot

Property Maintainance

We have worked for Martin & Co for several years now and have always found them to be well organised and efficient. They are proactive with property faults and quick to arrange repairs, ensuring their tenants experience a minimum of disruption.

R Β· 13 October 2018

Agent replied Β· 17 June 2024

Thank you very much for taking the time to leave a review, we look forward to continue to work with you in the future.

1/5

Trustpilot

Absolutely wouldn’t recommend at all…

Absolutely wouldn’t recommend at all moved into a property in September, reported my boiler not working correctly and it’s January and still not fixed after contacting them over and over again you feel your banging your head of a wall constant trying to get things done. They are everyone’s worst nightmare not what you want especially when you’re renting for the first time too. Absolute joke !

Lauren Β· 11 January 2021

1/5

Trustpilot

I will never recommend anyone use this…

I will never recommend anyone use this stat agent as they are unprofessional, the staff lie about everything, and the customer service is the worst ever.

Basel Β· 27 September 2024

1/5

Trustpilot

Disgusting company

Disgusting company - had a booking today for a viewing, drove 40 minutes only to find out (from another couple who were there also for a viewing) that it has been cancelled as the owner doesn’t feel well. No one has rang me, contacted me, nothing!! BEN AND LOUIS IN CAMBERLEY - learn how to be professional before you become an estate agent…

Daria Β· 29 September 2021

1/5

Trustpilot

The worst letting agency ever

A very bad company. Avoid Avoid Avoid. They will try to take all of your deposit and claim crazy expenses when you end your tenancy with them. Cutting grass of a small front garden will cost you GBP160 .. can you believe it? they are very nice when you sign the contract and then when you go they show you the bad face. AVOID

Mohamed Β· 5 July 2021

1/5

Trustpilot

Terrible customer service

Terrible customer service, increases in rent year-by-year with no maintenence on property. I've been asked several times for inspections, only to never have the employee turn up and so utterly waste my time.

Robin Β· 13 May 2024

5/5

Trustpilot

Martin & Co - Croydon

If you're in a search for an estate agent. Stop now. Use Martin&Co.Martin&Co team is the only honest one out there. They have clients best interest on mind.

Fox Β· 26 January 2022

Agent replied Β· 17 June 2024

Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co

5/5

Google

We have used Martin & Co for around 8 years now to let our apartment in Banbury. in all this time we have never had a month without a tenant and although problems have been rare when they have occurred they have been very swiftly and efficiently dealt with. The staff turn over is low so there is a very good continuity within the business. We would definitely recommend them to friend and family

Suzy Β· 28 May 2014

1/5

Trustpilot

Awful agents, never renting from them again.

They took over from our old agents, honestly They do naff all. Our wall is covered in damp and we've been trying to contact them to get someone to come sort it since june, it's now October and I've Got a baby due in 3weeks. Now the wall is completely covered, starting to get sick from it and still they say 'theyre sorting it' are they chuff. Absolutely ridiculous.

Courtney Β· 12 October 2019

1/5

Trustpilot

Disappointed behavior

I called this agency in Liverpool to book a home viewing last week, the appointment was confirmed for the following week and today they called me an hour before the viewingthey told me( also without apology and hastily)"appointment canceled the landlord found the tenant"it's not an honest behavior on your part

Luisa Β· 21 January 2023

1/5

Google

Obvious fake 1 post only positive reviews, if you're a tenant check out some genuine reviews on line about this unethical shower. They seem friendly enough at first, if not a little inept. What follows is nothing but problems, incompetence, invasions of privacy and a lack of the very basics you should expect. Not forgetting the thinly disguised theft at the end of your tenancy. AVOID at all costs.

Daniel Β· 28 August 2019

1/5

Trustpilot

Dreadful experience

Dreadful experience, was asked to act as a guarantor for a friends student and the process was ridiculous! It is as if you are buying the property not just guaranteeing the rent and we are severely liable for the whole house, an archaic position to be in nowadays. Plenty of other letting agencies now offering independent guarantees for the individual tenant only. Avoid this company!

PAUL Β· 9 December 2020

1/5

Trustpilot

wish it could be zero as many others…

wish it could be zero as many others have said.didnt bother checking when my tenant moved out, didnt bother for three weeks to check it despite me being an overseas landlord, didnt bother to reply to emails, no head office they say to complain to, havent bothered to refund money they took. DO NOT USE THESE , THERE ARE ALWAYS BETTER OPTIONS.sunderland branch who I was dealing with

Roy Β· 26 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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