41 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantProfessional, intuitive, dependable
This is the first review i have ever done, but Maria at Distinct has been fantastic from start to finish. As a family with young children relocating from London we were trying to fit viewings into one day. Maria went out of her way to accommodate our travel needs. During the viewing Maria made notes of any questions we had, whether big or small, and dropped us an email with the answers the next day. As a landlord myself, having non-genuine viewings is a pain, some people like to have a nose with no intention of renting/buying the property. Maria had a gentle questioning style where she was able to ascertain whether i was genuinely interested or a 'viewing tourist'.
All follow up questions regarding the property have been dealt with promptly, including when Maria was on holiday. Maria at Distinct is a breath of fresh air in the estate agent business, i wish there were more like her.
Layla · 29 July 2017
★★★★★ 5/5
View Agents TenantExcellent Service
I have been in Contact with Maria, with regards to the property 12 Field Gate Lane in Fenny Compton.,
She has been very professional and went through the burocracy stage quick and clearly pointing me in the right directions, providing good information on how to move and match the goal which was agreed when I showed interest in the house. Then I could get everything sorted and the keys in my hand by the 20th of October.
thanks
Riccardo
Riccardo · 21 October 2017
★★★★★ 5/5
View Agents TenantStress Free and Easy
Maria was great to deal with and very responsive and flexible for a smooth hassle-free few days to have everything organised and confirmed.
After viewing the property on a Saturday morning, I decided it was the right fit for me, so spoke to Maria who had it reserved for me very quickly. The application process was completed very conveniently and quickly that weekend.
Referencing was also very quick and took less than a working week. Communication at all times through the referencing was great.
Overall my experience was very good, and it was summed up by the team organising the acceptance of my bed prior to moving in (which was hugely helpful!).
Many Thanks!
Clive.
A customer · 5 April 2015
★★★★★ 5/5
View Agents TenantBest letting agents around
The team at Distinct Estate Agents went above and beyond in helping us relocate from South Africa to the UK. They explained the procedures in detail and answered a lot of questions with a smile and even supplied information on the surrounding area as well as put us in contact with people who can assist us with furniture and utilities and insurance. They made us feel welcome in a foreign country.Thank you!
Jeanette · 10 January 2017
★★★★★ 5/5
View Agents TenantAmazing service and advice for a first time UK tenant
Maria has been an incredible source of advice for me as my family immigrated from South Africa. The usual schedule of events was altered due to the complicated move, but Maria guided us through the process and I always felt we were in expert hands. She was always quick to answer the smallest questions, even after hours or on weekends. I would not hesitate to recommend her services!
Nic · 10 June 2018
★★★★★ 5/5
View Agents TenantGreat to deal with!
The team at Distinct did a great job in helping sort us out with our move from overseas. Melanie was a great help in setting us up in the property, as well as providing a heap of useful information that allowed us to get a real feel for the apartment even when we were unable to physically inspect it. We have since moved in and couldn't be happier!
Kyle · 4 March 2018
★★★★★ 5/5
View Agents TenantExcellent Service
My daughter needed to relocate to Daventry on a tight timescale and Distinct Estate Agency had the perfect property. We found that all colleagues from Distinct Estate Agency were responsive to our needs, and due to the tight timescales, they acted quickly and professionally. Thank you to Sarka and her Team...... I have no hesitation in recommending Distinct Estate Agency if you are looking for a property.
A customer · 9 April 2015
★★★★★ 5/5
View Agents TenantFriendly and helpful
Maria was always very friendly and quick to respond, allowing WhatsApp communication made the process a lot smoother to sort in-between long working hours. Very fast and efficient process to move from booking the property to moving in coupled with a very open approach with an upfront charging structure without extortionate fees cropping up unexpectedly as can happen with many in the industry.
Chris · 11 June 2018
★★★★★ 5/5
View Agents TenantPerfect service
Maria literally saved me! Having recently come to work in the UK from Greece, I was new to renting in the UK & not familiar with the process, and on the same time I had to work long hours. I was totally disappointed until I found these agents.
-A viewing was arranged quickly, I liked the property and wanted to apply.
-The agent explained the process at the property viewing and helped me complete an application/move all forward quickly. Properties in the local area were letting quickly so I really appreciated this extra help.
- I reserved the property at the viewing which enabled my move to be planned ahead.
- The agent kept in touch & all went smoothly moving in as soon as the previous tenant had vacated
Maggie · 12 January 2016
Agent replied · 12 January 2016
Dear Maggie, both Maria & I are very happy you have settled in your new home and that we could help you with the complexities of the UK rental market. We hope you will be happy in the property. Kind regards, Sarka
★★★★★ 5/5
View Agents TenantHouse Hunting
I emailed distinct estate agents enquiring about a property I wanted to view, I was contacted back quickly and spoke to a lovely lady called Sharka who explained everything to me effiently and an appointment was made promptly for me to view the property. When I arrived at the property I was met by another lovely lady called Maria who showed me around the property and answered my questions and explained how the process worked, my application was sent in and processed within three days, they run a fast and effient service and I wouldn't hesitate to use them again, anyone wanted to buy or rent a property from distinct estate agents do not hesitate to go with them you won't be dissapointed, I am now moving into my property next week and I am a very happy customer. Caroline WIlson.
Caroline · 16 November 2015
Agent replied · 24 November 2015
We are happy that you found your new home Caroline and that we could help you.
★★★★★ 5/5
View Agents TenantVery helpful and professional service
The ladies at Distinct Estate Agents were very helpful. No matter what time of day or day of the week, we were never waiting long for a reply to an enquiry. All documents and information were sent very promptly. They made moving into a new house so much less stressful. We would highly recommend Distinct Estate Agents.
Niamh · 1 February 2016
★★★★★ 5/5
View Agents TenantProfessional, kind and reliable
The Distinct Estate Agents team is really professional and reliable. They were always available to hear our needs and they always gave us prompt reply,Maria and her team always kept us updated during the application and renting process and are easy reachable. We will definitely recommend this agency.
Francesco · 31 October 2016
★★★★★ 5/5
View Agents TenantNice and easy
Anne has helped us rent our first house together and made the whole process quick and simple. Moving to a new place is very stressful, but she was able to guide us through all the steps and was happy to meet us outside of our working hours (9-5). Would recommend to anyone looking for a new home.
Wojciech · 14 May 2018
Agent replied · 16 May 2018
We are very pleased to hear this, Wojciech and we hope you will be happy for long time to come in your new home.
★★★★★ 5/5
View Agents TenantGreat, very helpful and patient team of people.
I’m really greatful for all the help the agency offered me in getting the property. Esspecially Sarka and Anne was very kind and helpful and went that extra mile to help me.
So far the best agents I’ve ever met.
Agnieszka · 10 October 2018
★★★★★ 5/5
View Agents Tenantnew rental
Maria was very efficient and made a stressful process easy, she kept in touch and informed me of everything I had to do well in advance. The move in day was therefore easy and starightforward
James · 30 April 2018
★★★★★ 5/5
View Agents TenantAbsolutely flawless and excellent service!
Distinct Estate Agents has made every single element of moving home stress-free!! We have been in contact with Maria from start to finish and we could not fault her one bit! She goes above and beyond to make our experience as smooth as possible. We have even extended our current tenancy because not only do we love our home, we knew it wouldn't have been this flawless elsewhere! We would highly recommend Distinct Estate Agents to anybody moving property!
Stephanie · 8 September 2018
★★★★★ 5/5
View Agents TenantGreat professionists
I am a foreign professionist, moving from another country to the UK. For several months I spent my days on websites like zoopla, rightmove and co and I was very frustrated every time I went to see a property, finding it much different from descriptions and with agents just pushing for the affair.
With Distinct I had no problem at all, I found a very kind agent, Sarka, who rapidly understood my needs and adviced me at the best.
The service was always clear and professional, with good flexibility regarding meeting hours and fast answers to my questions.
Carlo · 9 May 2017
★★★★★ 5/5
View Agents TenantIt was good experience in terms of customer service
We were so fortunate to have found Mari when we were looking for letin. As our Agent, she helped us find the right house in the right neighborhood for the right price. she was patient with all our Queries
In short, she was always on our side working to resolve our issue after we were letin . The best part she was always more focused on answering our questions. We would recommend him to anyone.
Review Rating = 5 / 5 Stars
Jeetendra · 22 April 2017
★★★★★ 5/5
View Agents TenantFantastic Service, going above and beyond.
Very recently I moved across the country from Norwich to Coventry for work.
Without the wonderful team at Distinct EA this move would've been much, much more complicated.
Their assistance made this move a pain free experience. With the usual expected difficulties faced in finding a new property in a new city, their teams knowledge and experience made the process incredibly smooth. I was quickly settled in my new home with confidence and self assurance that I had made the right decision in choosing Distinct to assist me.
Luke · 31 July 2016
★★★★★ 5/5
View Agents TenantProfessional team at Bloxham
This team was professional, friendly and efficient.
Special thanks to Maria, who was helpful and kind and who went out of her way to fit into our time schedules.
Diane · 15 March 2016
★★★★★ 5/5
View Agents Tenant5 Stars
Maria was a pleasure to deal with through out the whole renting process. Top communication and very helpful.
Definitely recommend!
Cosmin
Cosmin · 3 May 2018
★★★★★ 5/5
View Agents TenantExtremely great and professional service.
Extremely great professional service. Even to the fact of flexibility of viewing times. Answered all my questions in regards of the property and very helpful and friendly. Put a offer in for the property straight away.
Thanks again.
Andi · 19 November 2015
Agent replied · 24 November 2015
Thank you for your kind comment Andi. It is our pleasure and we look forward to moving you in.
★★★★★ 5/5
View Agents TenantQuick, flexible and pleasant to deal with.
Good quality property, Maria was very helpful and made the application process as easy as possible for me.
Alex · 15 November 2017
★★★★★ 5/5
View Agents TenantGreat property consultant
Their are very professional reliable and trustworthy.
They always give me quick responses and take efficient actions.
Thank you very much for your great service.
Luna · 20 January 2021
Agent replied · 20 January 2021
Thank you for lovely review Luna. We are pleased you are happy with your property and the service.
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