Bairstow Eves Banbury reviews

★★★★★ 5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

★★★★★ 5/5

Google

We are a first time buyers I would like to say thank you to Dylan Beaman for all the help and support with our mortgage application he is very friendly and supportive during the process making us feel confident we where with the right person to guide us during our mortgage, would highly recommend Dylan. Thank you Shaz

Hus · 16 November 2025

★★★★★ 5/5

Google

Quentin was the agent that has shown me a flat and was able to answer all questions giving information about everything in detail and has been great help in the process of helping me rent the flat. He has made the process very easy.

Wiktoria · 16 March 2026

★★★★★ 5/5

Trustpilot

Leah Roots of Bairstowe Eves

Leah Roots of Bairstowe Eves, has been absolutely fantastic. Acting like a Project liaison, she contracted suppliers who refurbed our property well in time for our new Tebants. Leah added that extra bit that made the outgoing and incoming Tebancg a breeze Based on this, we would recommend Leah every time.

Russ · 29 July 2026

★★★★★ 5/5

Google

This is an endorsement of Quentin Lee who behaved professionally and kept us properly informed throughout the process of reletting our rental property. Quentin was a pleasure to work with and we hope that the company employs more people of his calibre and professionalism.

Mark · 7 January 2026

★★★★★ 5/5

Google

The moment I saw the advert online, it was very easy to secure a viewing of the property. Quentin, who was in charge, took me through a simple and clear explanation of everything that was required from start to finish. His emails were precise, informative, and provided all the necessary details regarding the property. I would highly recommend Bairstow Eves Sales and Letting Agents Banbury for anyone with property enquiries within Banbury

Julius · 11 June 2026

★★★★★ 5/5

Trustpilot

Great Service

I've been with this agency for years and recently had my property re-let. Communication was excellent throughout, with quick replies and clear updates. A special thank you to Clairessa, who made it all effortless. Highly recommend to any landlord!

Lieu · 29 September 2026

★★★★★ 5/5

Google

Quentin was very helpful and made the process of agreeing and sorting our tenancy very smooth and easy!

Jack · 11 July 2026

★★★★★ 5/5

Google

Thank you for choosing Bairstow Eves for my house purchase! We’re delighted to hear that team, especially Josh, Diana, and Dylan, provided me with professional, patient, and attentive guidance throughout the process. Our aim is always to make my experience smooth and stress-free.

Sunaina · 10 January 2026

★★★★★ 5/5

Google

We had an excellent experience with Bairstow Eves Estate Agents while buying our property and arranging to let it out. The sales team, Josh, Dylan, Diana, and Stephanie, were outstanding throughout the entire process. They were always professional, responsive, and incredibly supportive, making what can often be a stressful experience feel smooth and well-managed. Their communication was clear and timely, and they truly went above and beyond to help us at every stage. A special thank you as well to Quentin, the Lettings Manager, who was equally fantastic. His expertise and efficiency made the letting process straightforward and hassle-free, giving us great confidence that our property is in good hands. We are extremely grateful for the dedication and teamwork shown by everyone involved. We would highly recommend Bairstow Eves Banbury to anyone looking to buy, sell, or let a property.

4s · 26 March 2026

★★★★★ 5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

★★★★★ 5/5

Google

I had an amazing experience with them . Dylan was my mortgage broker and he guided me through out . He was always there and made it possible with his skills to make the mortgage possible. He is a very talented , capable and skilled broker. I would definitely recommend Dylan as my experience with him was great.

Mehvish · 16 July 2025

★★★★★ 5/5

Google

I could have not chosen better agency than Bairstow Eves Banbury. Previously my house was on the market with different Estate Agent and had no traffic at all for 6 months. Going with Bairstow Eves was a game changer. From the initial call with Tony who was very friendly and professional to meeting Josh. From the seconds we met Josh we knew we were in very good hands, well prepared, professional, but at the same time he will tell you how it is rather than what you want to hear which is very important when you sell the house, and you have certain expectations. We had 6 viewing within a week. I'm aware that price drop was a factor but commitment and marketing from Josh and Olivia were a driving force here. Within 10 days we had an offer. Despite Josh's busy schedule he always found time to call me with an update as well as speaking to our buyer. Special mention to Olivia here as well. Always very polite and responsive to my calls or emails. I'm aware I was not the easiest person to deal with and as inexperienced seller I was very impatient. But nothing was ever too much trouble for Josh or Olivia. I cannot thank you enough for your hard work. Any call, email or request was always responded efficiently. As someone very demanding and impatient I can honestly recommend Bairstow Eves Banbury. Thank you Tony, Josh and Olivia!

Patryk · 22 September 2024

★★★★★ 5/5

Google

Dylan Beaman has been incredibly helpful and supportive throughout my property purchase. He communicated clearly at every stage and always offered the best advice and solutions to any issues that arose. I highly recommend his service and will definitely use him again if needed.

Naj · 27 November 2025

★★★★★ 5/5

Google

Very impressive with Bairestowe Eves, they market and sold our house for us, they were very professional and always happy to listen and help where possible. Josh and Diana in particular went above and beyond for us in a particularly long and frustrating chain! We'd definitely recommend them for anyone looking to sell their property 😊 …

Sarah · 11 August 2026

★★★★★ 2/5

Trustpilot

They need to learn Property Ombudsman code of conduct.

We recently viewed a period apartment in Folkestone through Bairstow Eves. We had noticed that around 4 of the 5 apartments in the block had gone up for sale over a relatively short period of time, so we checked outside the property with ‘the sales negotiator ‘ if there was anything going on, or was it 1st May legislation with renters rights maybe? We were told categorically there was nothing untoward. We were told that an apartment had sold, another was being refurbished, and that this particular apartment was still for sale. We went ahead with the viewing and the apartment was a lot more rundown than the pictures could be demonstrated which was disappointing as it needed a total refurbishment . Anyway we saw the potential, so subsequently put in an offer. Everything seemed to be moving along and there was a lot of communication that day. Then, that evening, Claire, the branch manager, contacted us to ask whether we were aware that a Section 20 notice had been served? We weren’t aware of it at all. This was obviously a huge shock, particularly as we live around 90 minutes drive away (On a good run) from Folkestone. We had spent a considerable part of the day travelling there and back, including coming back through rush hour, only to discover afterwards that there was a significant issue relating to the building. Claire explained that the roof required repairs and that there was only around £10,000 in the contingency fund. So reading between the lines …Once the work was carried out, the apartments would most likely have to contribute towards the cost. In the construction industry ourselves, we asked to see the surveyor’s report so that we could understand exactly what was required. Claire then told us that the vendor had requested several times that the freeholder share copy of the report & quotes but had been unable to obtain it. At that point we decided to withdraw from the purchase. Firstly if Section 20 has been served we understand that this should have been disclosed on the property details. It wasn’t on the paper details we were given and it wasn’t on the online property details either. We appreciate Claire being honest with us once the offer process was underway and for bringing the Section 20 to our attention. We just wish this information had been made clear before we travelled to view the property and certainly before we put an offer in. We lost a considerable amount of time travelling and viewing a property that, had we known about the Section 20 and the potential costs involved, we would not have gone to see in the first place. Our frustration is not therefore isolated to there being a Section 20 served, these things happen with properties … but that we specifically asked whether there was anything untoward with the block and were told there wasn’t. We appreciate Claire’s honesty. We just wish our time hadn’t been wasted. It is poor such data was withheld. We really did thankfully get out at the right time of the sale process as it was definitely not a sound investment .. It would be maybe beneficial if Bairstow Eves estate agents familiarise with ‘ The property ombudsman code and consumer law ‘, estate agents are expected to disclose material information in the listing and help buyers as soon as they become aware of anything that would affect the buying decision. That includes sharing data of pending major works, a section 20 notice and a thin reserve fund. I would urge you to ask more questions before doing viewing is sales details are not disclosing the full picture of what’s going on with the listing. For us, Claire did the right thing by us (We are grateful for the honesty) but something went a miss with the process for sure!

Mrs · 2 October 2026

★★★★★ 1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

★★★★★ 5/5

Google

Really amazing and friendly welcoming Was really through with the viewing Explained everything to me Let me take my time in the viewing Thank you to Quentin who has communicated throughout my application process :-)

Sarah · 13 December 2025

★★★★★ 1/5

Trustpilot

I have been calling Cannock office for…

I have been calling Cannock office for weeks trying to get a viewing of a house but they do not answer. I have emailed and left voice messages to no avail, I guess I won’t get to view that house then?! I have heard they are going into liquidation which could be the reason, either way it is not a good service. Good luck to those selling their houses with them, you might want to review your contract and use elsewhere!

Bev · 4 September 2026

★★★★★ 2/5

Trustpilot

I have bought and sold house so I am no…

I have bought and sold house so I am no novice. The house I was selling this time was my mothers. Therefor we as a family were still grieving. Information was sparse, not clear and if we had all the information we should have had we would not have accepted the offer and kept the house on the market. I felt the company was not working for us. I have spoken with B Eves but got nowhere. I would not use them again, very disappointed

Sue · 16 July 2025

★★★★★ 5/5

Google

I can’t thank the team enough for all their help and support throughout my purchase. From start to finish they were proactive, responsive, and incredibly reassuring - especially during more stressful moments in the chain. They worked hard to keep everyone aligned, chased when needed, and kept me informed throughout, which made a huge difference to the experience. Their professionalism and commitment really helped push things forward and ultimately get the sale completed. I’m so grateful for their support and would absolutely recommend them to anyone buying or selling a property.

Sophie · 20 December 2025

★★★★★ 1/5

Trustpilot

My experience with this letting agency…

My experience with this letting agency was extremely disappointing. I paid a holding deposit for a property and expected clear communication throughout the referencing process. Unfortunately, I received very little communication and had to repeatedly contact the agency myself to find out what was happening. What I found particularly disappointing was that I was not contacted to be informed that my referencing had failed. I only found out after I personally managed to get through to them. My calls were not being answered, and I eventually had to call from a different number before someone answered. The manner in which the situation was handled also left me feeling that I was not treated with the level of professionalism or courtesy I would expect from a letting agency. I am now trying to resolve the issue regarding my holding deposit. I understand that referencing can sometimes be unsuccessful, but I believe applicants deserve clear communication, timely updates and respectful treatment throughout the process. Overall, I am very disappointed with my experience and would encourage anyone considering using this agency to make sure they fully understand the holding deposit terms and what happens if referencing is unsuccessful.

Bolajoko · 19 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Rainham Team

We had a fantastic experience working with Hamza, Ted , Sean and the entire Rainham branch during the purchase of our flat. From the very beginning, They were professional, approachable, knowledgeable, and incredibly helpful throughout the entire process. Buying a property can be stressful, but the Rainham team made the experience much easier by keeping us informed, responding promptly to our questions, and going above and beyond to assist whenever needed. Their patience, honesty, and attention to detail really stood out. We truly appreciate the support and guidance provided from the initial stages right through to completion. We would highly recommend Bairstow eves countrywide LTD to anyone looking for a reliable and professional estate agency / Mortgage advisor Thank you, Teddy, Hamza, Sean and Rainham team for all your help and for making our property purchase such a positive experience!

Francis · 12 August 2026

★★★★★ 5/5

Trustpilot

Bairstow eves Billericay

Bairstow eves Billericay We have been through a difficult process in selling a property but the exemplary approach and professionalism of Matthew Davies and Tina Fernandez helped considerably in achieving sale completion. The team at Billericay is a credit to the company.

Customer · 23 May 2026