Every review we hold for the Ayr office, from every platform, shown as written. First names only.
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5/5
GoogleCannot praise the whole team at Stonefield enough for their professionalism. From the beginning of our journey to the end, they were helpful, friendly and we are so happy with the services provided. They ensured a quick and easy sale of our property and made the whole process seamless and easy. Highly recommend! Thank you again to the whole team at Stonefield!
Jennifer Β· 28 August 2023
Agent replied Β· 1 October 2023
Thank-you so much Jennifer, your positive feedback is very much appreciated. At Stonefield we really try and build a relationship of trust with our clients and work hard to reduce any stress through the selling process. We're all delighted that you were so happy with everything and wish you all the very best in your new home.
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5/5
GoogleStonefield Estae Agents would be my first choice if having to sell again.
The service was excellent and all the staff were very helpful, as I am an older client they guided me through all aspects of the sale and this took the stress out of the equation.
All my questions were answered right away and from Carol Anne & the team to Barry who initiated the sale I am glad I used their services.
PLease dont hesitate to use Stonefield you will not regret it.
I thank all the team and wish them every success for the future.
Liz AdamsPositiveProfessionalism
Liz Β· 25 August 2021
Agent replied Β· 6 June 2023
Thanks for the wonderful feedback Liz. Everyone really appreciates it and gives us all such a boost when we read it.
Many thanks for choosing us and good luck in your new home. π β¦
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5/5
GoogleFrom our initial contact with Nicola during our first purchases to the subsequent numerous viewings with Paul, Mary, Karen and Jim we have been extremely impressed with the knowledge and professionalism of the entire team from A - Z. As a new business we wanted to build a strong relationship with a team whom we could trust and have been blown away by the level of service and expertise in helping us to add to our portfolio. The entire team are extremely responsive and we would have no hesitation in recommending the services to other potential customers. We look forward to continuing to work with the team as we continue to build our portfolio across Ayrshire.PositiveResponsiveness, Professionalism
Lee Β· 25 August 2021
Agent replied Β· 6 June 2023
What incredible feedback for our team Lee. Thank-you so much for taking the time to write this, it really does give everyone in the office a huge boost π€© β¦
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5/5
GoogleThe team at Stonefield make the process as easy as possible and keep you up to date with progress. They explain everything in detail so you can make informed decisions. And show case your home as though it's out of a lifestyle magazine, (Barrie and his photography skills)! The service is fantastic and all team members are happy to help. Whoever you speak to is up to speed with your position and where you are at in the buying or selling process. They call back as soon as they can, and you never have to chase them for information. Brilliant experience, great team! ππ»ππ»πPositiveResponsiveness, Quality, Professionalism, Value
Bea Β· 25 August 2021
Agent replied Β· 6 June 2023
Thankyou so much for such a positive review Bea. You have well and truly given Barrie such a big head now π
Really appreciate you taking the time to give us your feedback.
Good luck in your new home ππ‘ β¦
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5/5
GoogleI cannot recommend Stonefield enough for the service they provided us with, from start to finish, during the marketing and sale of our property!
From our first initial market appraisal, through to the completion of our sale we were kept up to date with viewings, offers and the completion of the buyers mortgage. The staff were all friendly, approachable and professional.
All in all, the process was a delight from start to finish- no unnecessary holdup (even during a pandemic)- and very reasonably and competitively priced.
If you are considering selling your property, I would recommend Stonefield in a heartbeat and wouldnβt hesitate to use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Kerry Β· 25 August 2021
Agent replied Β· 6 June 2023
Wow, Thank-you so much Kerri, what great feedback.
This really does help in our day to day, knowing that our hard work is getting the best results for our clients. Good luck in your new home π₯ β¦
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5/5
GoogleI found working with Stonefield to be an absolute pleasure, I cannot thank the team enough for their help.
From the initial meeting with Richard, to achieving a sale within 10 days, everyone was so helpful, friendly and professional.
Barrie's stunning photography really showcased our house and we were delighted with the consequential viewings.
We were kept fully informed of progress by our dedicated negotiator, Nicola Campbell. She was simply fantastic!
I have no hesitation in recommending Stonefield to anyone; we couldn't have asked for a better experience.
Thank you all so much.PositiveResponsiveness, Quality, Professionalism, Value
Colleen Β· 25 August 2021
Agent replied Β· 6 June 2023
It was an absolute pleasure for us, working with you and Kris, Thank-you so much for choosing us to sell your beautiful home and weβre so glad you were happy with our service. Good luck with your fabulous new project. It will all be worth it in the end! π€ππ€© β¦
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5/5
FacebookHaving recently sold with Stonefield estate agents I could not recommend them enough.
As first time sellers the full team were amazing at guiding us through the sale - starting with James who valued and arranged our property going on the market, all the girls in the office who daily kept us in the loop with viewings and tried to make it manageable for us with a newborn baby at home, and Carolanne who kept us updated with offers and feedback from viewers.
We got a fabulous result from closing date and I would not hesitate to recommend the team to anyone. Thanks so much to you all βΊοΈ
Olivia Β· 25 August 2021
Agent replied Β· 23 February 2025
Thanks for the review Olivia, even as first time sellers you were both a dream to work alongside and we are so pleased you achieved such a great result. Wishing you and your family all the best going into your new home βΊοΈπ‘
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5/5
Facebookwould just like to thank everyone at Stonefield for selling my house first class service from start to finish special mention to Barry and nicola π
Scott Β· 16 June 2022
Agent replied Β· 23 February 2025
Thank you for the review Scott, your comments are greatly appreciated and we wish you all the best in your new home! π‘π
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5/5
GoogleWe have used the services of Stonefield on three occasions during the past three years and each time we could not fault their professionalism or their service.We always found our contact with Stonefield to be very pleasant and in particular I cannot speak highly enough of Marie Barr their branch manager, who was our wise councillor through these processes.I would have no hesitation in recommending them to anyone either buying or selling their property.
Allen Β· 6 June 2022
Agent replied Β· 6 June 2023
Thank-you so much for continuing to choose Stonefield Allen. Itβs been a pleasure working with you again and weβre all delighted with such a good result! Good luck in your new home. π
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5/5
GoogleAbsolutely delighted with James, Chloe and the rest of the team. They got my house up for sale and sold within a week, taking on the viewings for me. I couldnβt ask for better service they went above and beyond. I would highly recommend anyone thinking about selling their property to use Stonefield.
Glen Β· 26 February 2024
Agent replied Β· 24 August 2024
Hello Glen, We canβt thank you enough for taking the time out to give us such positive feedback, in particular James and Chloe! When we read comments like this it really motivates everyone at Stonefield to continue to deliver the very best customer service.
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5/5
GoogleI can't recommend Stonefield Estate agents enough! From the initial house visit, the marketing and the sale. The service was first class. All the staff are extremely professional, helpful and friendly. They also helped me secure the sale on my new house too. Thank you to the whole team for excellent customer service.
T Β· 26 February 2024
Agent replied Β· 24 August 2024
Thank you so much, Teresa, for your glowing feedback. We're thrilled to hear about your positive experience with Stonefield. Our entire team is delighted to have contributed to such a wonderful outcome for you. We trust that you will create lots of happy memories in your new home, and we sincerely appreciate your trust in us.
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5/5
GoogleSold our home with Stonefield. Brook who looked after us was first class. Great communicator with a bundle of energy and enthusiasm. All the people we dealt with were great and the most positive and upbeat bunch. Happy to recommend.
Campbell and Dorothy Leckie.
Dorothy Β· 10 August 2024
Agent replied Β· 24 August 2024
Thankyou Dorothy, everyone at Stonefield is delighted for you. So pleased we managed to achieve such a good outcome for you.
Thank you for giving us such a positive 5 star review, itβs very much appreciated.
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5/5
GoogleThe experience of selling my cottage was made fantastically easy using Stonefield Estate Agents. All the staff were helpful, at anytime I needed an answer. Their expertise and knowledge was first class as I wandered through this maze. They dealt with ease the viewers who were being shown around the cottage. Amazingly obtained a price above the asking valuation. I am just delighted with the result. You want to sell your house, then it has to be Stonefield, who give 110%
Roger Β· 6 June 2021
Agent replied Β· 6 June 2023
What a fantastic review Roger. Extremely kind of you to take the time to write these comments. Buying and selling can be a bit of a maze and we always try to help our clients navigate through with as little stress as possible.
Thanks again, and good luck in your new home.
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5/5
GoogleI had a great experience selling my property with Stonefield! Their approach to marketing and customer service really stands out, and you are kept informed at every turn in the process. What would normally be a stressful experience in selling a property, was made simple by the hard work put in by the team at Stonefield. I wonβt hesitate to use them again in the future!
Paul Β· 2 March 2023
Agent replied Β· 31 May 2023
Thanks for the fantastic review Paul. It was a pleasure to sell such a lovely home and everyone at Stonefield are over the moon that we managed to achieve such a great result for you. All the very best in your next property π‘ β¦
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5/5
FacebookI would highly recommend Stonefield estate agents. Their professionalism and attention to detail are second to none.
From the initial phone call and booking of my first appointment, to the finishing stages, it was flawless.
They were punctual with communication, and feedback and guided me through the process.
My first meeting was with Barry, who was professional, informative and helpful. I was then allocated a sales negotiator, Marie, who was fully versed in my personal sale. She was first rate also. I must say that all the team were lovely.
The market is very busy at the moment, and i was amazed at how quick and efficient the feedback was. I was guided through the process, to allow the best outcome. This was reassuring to me.
All in all, a seamless process and canβt recommend them highly enough.
Rena Β· 22 March 2021
Agent replied Β· 23 February 2025
Thank you for taking the time to leave such a lovely review Rena! It has been a pleasure and we are all over the moon to hear how pleased you have been with the service. Wishing you all the best going forward ππ‘
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5/5
GoogleWords like outstanding Customer Service come to mind when we reflect on our experience with Stonefield. From the initial contact with James Gibson, nothing was too much trouble for all the staff we came in contact with. Carol-Anneβs communication skills and genuine interest reassured us enormously throughout the selling process.
Bill Β· 27 March 2024
Agent replied Β· 24 August 2024
Thank-you Bill, having our customer service described as "Outstanding" is truly humbling. We are delighted that you were happy with everything, and that Carol-Anne was able to reassure you throughout the process of selling your home. We know it can be a daunting time, and we continually strive to make it a stress free process for our clients. Thanks again for such a positive review and all the very best of luck in your new home.
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5/5
GoogleHighly recommended. James (marketing) and Chloe (negotiation)
secured a serious buyer for my father's house within a week of it being placed on the market. The house sold seamlessly and at a very satisfactory price.
J Β· 3 December 2024
Agent replied Β· 10 December 2024
Thank you so much for your fantastic review! Weβre delighted to hear that James and Chloe were able to secure a serious buyer so quickly and that the sale went smoothly. Ensuring a seamless process and achieving a great outcome is always our goal.
If thereβs anything we can assist with in the future, please donβt hesitate to get in touch. Wishing you and your family all the best!
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5/5
GoogleWe recently sold our property with Stonefield Ayr. From the start at valuation the team have been great to deal with. They organised all our viewing whilst we were away and that really saved us time and a lot of stress. The staff were always on hand to answer a query either by email or phone and kept us up to date whilst we were away. We would not hesitate to recommend Stonefield Ayr.PositiveResponsiveness, Quality, Professionalism, Value
Lyndsay Β· 25 August 2021
Agent replied Β· 6 June 2023
Thank you for the wonderful feedback Lindsay. We always strive to give a first class service and are delighted that you were happy with everything.
Good luck in your new home. π β¦
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5/5
GoogleA very polite and professional service. Very friendly and helpful. Easy to contact and receive help when you need it. I would strongly recommend using stonefield estate agents if you are looking to buy a property or sell one.
John Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks for the positive feedback John. We're delighted that we managed to achieve such a speedy outcome for you.
Thanks again for choosing Stonefield as your agent.
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5/5
GoogleI would highly recommend using Stonefield Estate Agents. I have used them twice now and sold both homes in record time and achieved fantastic prices. From my first initial meeting with Barrie everything ran exceptionally smooth. The girls in the office kept me up to date on a daily basis and really all I had to do was show viewers around. A really simple and straight forward move. Thank you all at StonefieldPositiveResponsiveness, Quality, Professionalism, Value
Ali Β· 25 August 2021
Agent replied Β· 6 June 2023
Thank-you for your continued support Ali. We really appreciate the positive feedback. Good luck in your new home.
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5/5
GoogleWe would not hesitate to recommend Stonefield to any prospective sellers, the team is both extremely personable and professional. From our initial meeting with Steven we were put at ease that we had made the right choice. The office staff were very polite, responsive to questions and accommodating to our families wishes. Carol-Anne (the negotiator) was always available on the other end of the phone and continually updating us regarding the progress of the sale.PositiveResponsiveness, Professionalism
Stuart Β· 25 August 2021
Agent replied Β· 6 June 2023
Thanks for the fantastic review Stuart. Weβre glad you had a really good experience selling with us. All the best in your new home.
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5/5
GoogleVery friendly and efficient. House was on the market in no time with plenty of viewings. We where lucky to get a quick sale with the help of Stonefield!
Ashley Β· 6 June 2021
Agent replied Β· 6 June 2023
Thank-you for your 5 star review Ashley. Itβs very much appreciated π
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5/5
FacebookStonefield estate agents have been a big help in selling our house within 7 days! We wanted our house on the market and up for sale ... very quick! They were great at giving us advice and guiding us in the right direction..
Richard, Barry and all his staff, were terrific & kept in touch daily! Carol Anne finalised the deal, thanks so much ... even the guy that came out to put the For Sale board up was very pleasant.. nothing was a bother !
I would highly recommend Stonefield Estate Agents and all their staff...
Thanks from the Hyslop family, Ayr
Heather Β· 1 September 2020
Agent replied Β· 23 February 2025
Thank you for the kind review Heather, we are thrilled to hear you were happy with the service and we wish you all the best ππ‘
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5/5
FacebookRichard and his team were first class. Sold our house in just over a week and couldnβt have been any more helpful. Would recommend them to anyone, thanks for all your help.
Logan and Elizabeth Collins.
Elizabeth Β· 12 November 2018
Agent replied Β· 23 February 2025
Hi Elizabeth, thanks for taking the time to leave us a recommendation - we really appreciate your kind feedback. Wishing you the best of luck in your new home! :)
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