Trusted Agent profile · AYR
★★★★★
93 reviews across 1 platform
4 Parkhouse Street, AYR, KA7 2HH
Slater Hogg & Howison's office in AYR, at 4 Parkhouse Street, is rated 4.6 out of 5 across 93 reviews on 1 platform, including 93 Google reviews rated 4.6.
Every review we hold for the AYR office, from every platform, shown as written. First names only.
5/5
GoogleI dealt with Bernard while arranging a let for my property in Ayr. Bernard was very professional throughout and promptly organised tenants. I am very pleased with the service I have received from Slater Hogg so far.
Many thanks Neil Campbell for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my fathers house through Slater Hogg and Howison. The team were brilliant from start to finish, very professional and eased the pressure of the sale. Sharon was fantastic, the customer service was really good.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy wife and I would like to say a very big thank you to Stephanie the financial advisor at the Ayr office for all her help and professionalism,we would recommend her to anyone.We would also like to thank the rest of the staff,Caroline Sharon and Gillian whose support and positivity gave us confidence from our very first meeting with their team.We would recommend the Ayr branch to anyone.
Thank you David for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
5/5
GoogleSharon, Caroline, David and the team were very helpful during the sale of our house. They were always available to advise us and were calm and professional through quite a stressful time for us. We were very happy with the choice of this company and would recommend using this estate agent. In fact we immediately used the team to help sell our son’s house!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot recommend Caroline and Sharon at Slater Hogg and Howison Ayr highly enough. The advert and pictures were were first class. The customer service is second to none with Caroline and Sharon constantly keeping me updated with the progress of the property. If anyone is selling in the area I would definitely recommend Slater Hogg & Howison.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving never sold a property before David, Sharon and Caroline made the sale of my property an absolute breeze. From the initial valuation, right through to completion date, I was kept well informed of the process and any questions I had were answered promptly. I would highly recommend Slater Hogg and Howison Ayr branch for any house sales.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleFirst class service. After choosing to sell my house with Slater Hogg in Ayr the full experience has been amazing. From Lee the valuer to Caroline the assistant manager to Amy on reception they were all fantastic. The process was seamless and professional. I would highly recommend this office to sell a property. Thanks to the full team.
Thank you Claire for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig shout out to Aiden at the Ayr office for sorting out some repairs to my rental property. The process was seamless and Aiden was extremely helpful at every stage. Definitely recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service from the Slater Hogg team at Ayr with the whole process from start to finish completed in under 7 weeks with no hassle whatsoever. Sharon and team updated me after each viewing and negiotiated a price i was very happy with. Will use again for sure. Top job folks, thanks again.
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig shout out to Aiden at the Ayr office for enabling our check out of temporary accommodation. The process was seamless and Aiden was extremely helpful at every stage.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSelling of my dads house Slater and Hogg were amazing great communication skills always keeping me up to date with the house sale.very pleasant to deal with and a special shout to Fiona at Hamilton branch who was great with me would definitely recommend to friends and family top job guys thanks
Hi John, thank you for sharing your positive experience with us! We're delighted to hear that our team, especially Fiona at our Hamilton branch, provided you with excellent communication and service throughout the house sale. Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleShocking treatment from the company. I took the day off work and travelled 400 miles for a house viewing today 14/9/24 in Ayr only to be left standing in the rain with house all locked up and no agent to be seen. Only person I met was …
Hi Lewis, I'm truly sorry to hear about your experience. This is not the level of service we aim to provide, and I understand your frustration. Please contact us at review@countrywide.co.uk so we can address this matter further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI'm fairly sure they are some kind of wizard conclave given how adept they are at what they do. Couldn't imagine ever dealing with anyone else, and neither should you.
Thank you so much for your glowing review! We take great pride in our skills and are honored to be compared to a wizard conclave. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleAvoid Slater Hogg Letting at all costs. They did not follow procedures promised in contract, such as inspections every 6 months. When I questioned them on this - due to issues with the appalling condition my flat was left in - they will no …
Hello Louise, I'm very sorry to hear about your experience with us. We take your feedback seriously and would like to address your concerns. Please contact us at … More
5/5
GoogleWe had an absolutely fantastic experience with Aimee at Ayr branch. She was the first estate agent that we had spoken to and she explained the Scottish property purchase system to us as being English we didn't have a clue and she also …
Thank you for your terrific 5* review and for your complimentary comments Kay. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot speak highly enough of the service received from SHH Lettings in Ayr. Having dealt with Jane numerous times, her attention to detail, professionalism and high level of service is exactly why I am returning customer and will continue to do so.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe sold our home quickly and couldn't thank Sharon at the ayr branch enough as its such a stressful time but honestly it was made so easy and straightforward for us ...Will definitely use slater hogg & howison again thanks again audrey
Thank you for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleSHH for sale board tied to lamp post in parking place instead of using front garden The house was sold and new occupants moved in before Christmas. The For Sale sign board was changed to sold within 2 months of so SHH are perfectly aware that this board is sited away from the property positioned on a lamp post. This sign has been advertising the lamp post for minimum of 6 months. This has no right to be there and I suggest it is removed forthwith.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently purchased my first home through slater hogg & howison , the whole process from start to finish could not have been any better , my financial advisor stevie constantly kept me updated and guided me through the process from start to finish and went above and beyond to make sure I was satisfied with my new home. I would highly recommend stevie and all the team at slater hogg & howison to anyone who is wanting to purchase a property.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery pleased with the sale of our property with Slater Hogg Howison in Ayr. After a bit of a slow start Sharon the manageress worked some marketing magic and we then had a very swift, stressless sale.
Thank you for leaving us your superb 5* review Janet. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
1/5
GoogleWent out of my way to visit the Ayr office yesterday to enquire about a potential letting. Spoke to a lady who told me the person who deals with these is out of the office. She took my details and assured me I would receive a call later that afternoon. Guess what, no call received. So it's the usual estate agent fob you off blarney. My potential business is obviously not important to them.
Thank you Roger for making us aware of your experience. If you have not already received contact from our local team since leaving your comments, please contact us via review@coutnrywide.co.uk with full details. Kind regards, Scott @ Customer Relations
3/5
GoogleIam selling my Turnberry home valued recently at 750k I would use all Estate agents as I have high regard for all including slater hogg ,however,not David grant ,rewind ,selling my portfolio of my flats,35 number ,valued 1.5 million ,signed me up ,at time he worked for another agent,took 4k never heard from him again ,all being said, if a member of any company is treats you badly ,you won't use that company,
After discussions with the Branch Manager, she has confirmed she has no knowledge of any transaction they have been involved in with you. David Grant, who you reference, has been out of the business for over a year. We take feedback incredibly seriously but this does not actually refer to any business we have carried out. If you wish to discuss feedback from any transaction with us then please get in touch via review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleA superb service from a superb team of experts who are in a class of their own. Many thanks to Slater Hogg & Howison, Ayr for ensuring the smooth and speedy …
Thank you Amanda for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks to Jane at Slater Hogg, Ayr for finding me a reliable, long term tenant for my property in Troon. I have no hesitation in using her services again in the future.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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