Trusted Agent profile · Ayr, South Ayrshire

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Martin & Co Ayr reviews

★★★★★ Excellent

219 reviews across 3 platforms

24 Parkhouse St, Ayr, South Ayrshire, KA7 2HH

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Martin & Co's office in Ayr, South Ayrshire, at 24 Parkhouse St, is rated 4.8 out of 5 across 219 reviews on three platforms, including 187 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

187

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

30

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Ayr

We are proud to provide specialist advice and guidance across all areas of the property market to the local people of Ayr and surrounding areas. Kasim is the Director at Martin & Co in Ayr and, along with his highly dedicated team, provides landlords, investors, buyers and sellers with expert hands-on advice and support. Ayr is a coastal university town with miles of sandy beach and on the doorstep of rolling green countryside, whilst also steeped in history, once being the home of the famous Scottish poet Rabbie Burns. The area has recently benefited from new schools and continued improvements to its infrastructure, including a fast rail link to Glasgow City Centre. The dedicated team at Martin & Co Ayr make letting, buying or selling your property as stress-free as possible and we're passionate about delivering exceptional customer service. Our Ayr branch has been long established in Ayr Town Centre, our ethos of exceptional service remains paramount in what we do, we can proudly say the famous blue and white logo continues to be a well-recognised institution. Our coverage spreads the length and breadth of Ayrshire, properties can be found in bustling towns, little villages, from modern developments to exclusive farmhouses and everything else in between. Landlords have the benefit of choosing from our Essential Managed service or Premium Managed Service. Managing properties is what we do best, feel rest assured there is a service to suit you. Sellers can sit in the comfort of their home; we have the best tools at our disposal to highlight your property and your journey will be managed through to completion of the sale. Whether you are looking for a let or investment property, or you would like a free valuation, please contact one of the team who will be happy to help you.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

5/5

Google

very good and friendly service from viewing to moving into our new property. Any problems or questions have been solved very quickly

David · 19 October 2023

Agent replied · 12 December 2023

Our team appreciate the positive feedback and are happy to have assisted you. Wishing you well from the team at Ayr.

5/5

Google

Martin & Co have been really friendly, helpful, and accommodating throughout our letting process. We highly recommend this agency.!!

Sentiliano · 9 December 2023

Agent replied · 12 December 2023

We are delighted to hear of your positive experience with Martin & Co. We pride ourselves on providing excellent customer service and are pleased our efforts have been recognised. Thank you for your recommendation!

5/5

Google

ABSOLUTELY AMAZING I HAVE 20+ PROPERTIES WITH THESE GUYS AND I HAVE ALWAYS RECEIVED A OUTSTANDING RAPID RESPONSIVE SERVICE , HASSLE FREE TENNETS, WOULD RECOMMEND TO ANYONE THAT WOULD LIKE TO HAVE A HASSLE FREE RENTAL LIFE.

SHAMZY · 27 February 2022

Agent replied

Thanks so much for you review Shamzy, we are pleased to hear of the positive experience you are receiving. It is a pleasure to work with you and the feedback most appreciated! Best Wishes

5/5

Facebook

Great experience dealing with Craig and the team recently. On our move down to Ayr. Thank you so much. I would have no hesitation in recommending them - Great customer service.

Robert · 8 October 2019

5/5

Google

Very efficient and a positive experience, kept me well informed

Simon · 26 July 2025

5/5

Google

ABSOLUTELY AMAZING I HAVE 20+ PROPERTIES WITH THESE GUYS AND I HAVE ALWAYS RECEIVED A OUTSTANDING RAPID RESPONSIVE SERVICE , HASSLE FREE TENNETS, WOULD RECOMMEND TO ANYONE THAT WOULD LIKE TO HAVE A HASSLE FREE RENTAL LIFE.PositiveResponsiveness, Quality, Professionalism, Value

Mani · 28 June 2021

Agent replied · 27 June 2024

Thanks so much for you review Shamzy, we are pleased to hear of the positive experience you are receiving. It is a pleasure to work with you and the feedback most appreciated! Best Wishes

5/5

Google

Good service and helpful people special thank to zak and Michelle

Suganya · 15 February 2024

Agent replied · 6 March 2024

Really pleased to hear of the service received, the team really appreciate the feedback.

5/5

Google

Fantastic and professional service from this letting agent, would recommend to anyone looking to rent a property.

Jack · 27 August 2023

Agent replied · 22 July 2024

Thanks Jack, happy to hear of the positive experience and lovely review, we really appreciate it.

5/5

Google

Excellent staff interaction so far. I am happy with the services provided.

Joshua · 22 December 2023

Agent replied · 21 December 2024

Thankyou Oluwaseun, your feedback is important to us we really appreciate it.

5/5

Google

Fantastic and professional service from this letting agent, would recommend to anyone looking to rent a property.

Jack · 18 August 2023

Agent replied · 19 August 2023

Thanks Jack, happy to hear of the positive experience and lovely review, we really appreciate it.

5/5

Google

The team here handled my purchase in East Ayrshire nicely and we’re both thorough and helpful. Really a pleasure to do business with.

GK · 20 February 2023

Agent replied

Thanks very much for the 5 star review, it was a pleasure to work with you. Our team really appreciate it.

5/5

Google

As a landlady the young ladies who run the Ayr branch of Martin and Co are very helpful. With their knowledge and expertise of finding nice tenants. If there are problems with maintenance they have a network of trusted tradesmen/ women to call upon.

Gillian · 26 February 2018

Agent replied · 27 June 2024

Thanks for the review Gillian, we appreciate you taking the time to review us and look forward to continuing to work with you. Best Regards

5/5

Google

Going through the application for renting out a flat was a breeze. I felt well informed with what's happening from start to finish. Helen delivered amazing customer service. Thanks!

Yoan · 2 June 2022

Agent replied

Yoan, great to hear that our services delivered for you, our team really appreciate the 5 star feedback.

5/5

Google

Made renting my first place easy and hassle free. Would definitely recommend using them

Sarah · 22 September 2023

Agent replied · 21 September 2024

Hi Sarah, Thank you for your 5-star review, we are happy to hear of your experience. Best wishes from all of us at Ayr.

5/5

Google

Smooth from end to end and couldn't be happier with the service provided. All questions answered quickly and still feel like I'm being looked after even after I've moved in.

Alan · 23 February 2022

Agent replied

Hi Alan, it has been great working with you and the team really appreciate the feedback. All the best from us and good luck in your new home!

5/5

Google

Would highly recommend to anyone looking to or rent or buy a property. I will continue to use this letting agent now, I wouldn’t want to go anywhere else. Always helpful, professional and knowledgeable.PositiveProfessionalism

Celine · 4 June 2021

Agent replied · 3 June 2024

Celine thanks so much for your review, we really hope you settle well into your new home. Best Regards

5/5

Google

I have been with Martin & Co, Ayr for about 4 years. The staff are pleasant to deal with, and I am very happy with the service they have given me and my tenants. They manage the property, and always inform me promptly of any repairs which need to be done. They are able to get tradesmen out quickly to solve any problems the tenants have. They have always found good tenants. Would recommend.

Marion · 11 June 2018

5/5

Google

Clear communication, approachable, friendly and transparent service when dealing with Jamie Martin.

Ewan · 11 April 2025

1/5

Google

Had the worst experience ever with martin & co nothing got done was left with dampness in bedroom complained about it & nothing was ever done about it so glad i got out of the flat i was renting from them between them & the landlord i dont know which one was worse to get anything done! They didnt care at all. So if i could i wouldnt even give them 1*!

Stephanie · 11 June 2017

5/5

Google

Excellent staff interaction so far. I am happy with the services provided.

Oluwaseun · 4 August 2023

Agent replied · 18 August 2023

Thankyou Oluwaseun, your feedback is important to us we really appreciate it.

5/5

Google

Can not fault it one bit ! Exceptional

Richelle · 18 October 2023

Agent replied · 12 December 2023

Many Thanks for your positive experience, we wish you well in your new home!

5/5

Google

Great friendly service. Always available to speak to and made moving home a very pleasant and enjoyable experience. Would recommend! 😃 …

R · 11 June 2022

Agent replied

Thanks for your awesome review, it was a pleasure in helping you settle into your new home. All the best from the team here at Ayr.

5/5

Google

Great service by Martin & Co! Had no problems moving properties, they made it very easy and stress-free. Very professional and everything was done safely during the COVID-19 pandemic.

Mark · 4 April 2021

Agent replied

Mark so happy to hear you have settled well into your new home and of your positive experience! Keep safe and well from all of us at the Ayr office.

5/5

Google

Thanks for the review Gillian, we appreciate you taking the time to review us and look forward to continuing to work with you. Best Regards

Gillian · 7 April 2021

Agent replied

Thanks for the review Gillian, we appreciate you taking the time to review us and look forward to continuing to work with you. Best Regards

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Ayr

How many reviews does Martin & Co Ayr have?

Martin & Co's Ayr office has 219 reviews across three platforms: 187 on Google, 2 on Facebook, 30 on Trustpilot.

What is Martin & Co Ayr's rating?

Martin & Co Ayr is rated 4.8 out of 5 across all 219 reviews, and 4.9 out of 5 on Google from 187 reviews.

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, South Ayrshire won Trusted Agent.

Where is Martin & Co's Ayr office?

Martin & Co Ayr, 24 Parkhouse St, Ayr, South Ayrshire, KA7 2HH.

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