Trusted Agent profile

Corum Ayr reviews

4.2

★★★★★ Great

119 reviews across 3 platforms

14 Beresford Terrace, Ayr KA7 2EG

Corum's Ayr office at 14 Beresford Terrace is rated 4.2 out of 5 across 119 reviews on three platforms, including 59 Google reviews rated 4.2. The 33 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.2 / 5

59

Reviews on Google

This office

Facebook logo

4.9 / 5

27

Reviews on Facebook

This office

Trustpilot logo

33

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ayr office, from every platform, shown as written. First names only.

1/5

Trustpilot

Never again

Well well, I wished I had read this before instructing AYR corum. Clearly all branches work independently of each other so I cannot comment on Corum in general. We have an ongoing complaint with the Estate agency ombudsman. Essentially they lost us a sale to a cash buyer very early in the process. This was due to incompetence , staff being off sick and poor management in the office. Of course they deny any negligence now the house HAS sold and they have their commission. NEVER AGAIN.

Allan · 1 May 2024

5/5

Facebook

We sold our flat through Corum late 2019 and Ross was excellent help from beginning to end! He was extremely professional and knowledgable! He helped myself and my husband to achieve the price we felt the property was worth, so much so it sold within 4 days of being listed! I couldn’t recommend Corum enough if you’re looking to buy or sell!

Lorna · 30 March 2021

5/5

Trustpilot

Excellent service and great result

Corum were excellent in how they sold our home; from start to finish they showed professionalism, care and guile. Would happily recommend.

Charlie · 14 February 2026

5/5

Google

Colin and Lindsay from the Ayr branch made the whole selling process so much easier and minimised any stress. They both gave good advice and were knowledgeable and helpful throughout. I will definitely use Corum for future sales, a pleasure to work with.

TheTwinkle72 · 3 July 2025

1/5

Google

They told us a time to be at a property for viewing , they left a hour early after me driving from falkirk to ayrshire, wasted my time and fuel to see property and they plames the current home owner even know they had nothing to do with …

Jason · 22 April 2025

1/5

Trustpilot

Recently purchased a property that was…

Recently purchased a property that was sold by Corum Shawlands. I’ll be careful not to do that again.

Samantha · 8 February 2026

1/5

Google

As a buyer I have now ruled out even considering buying a property for sale with this Estate Agent. Communication (unless they want you to buy a house you're unsure about) is terrible even if you note interest. I had noted interest on a …

Sarah · 22 April 2025

5/5

Trustpilot

From the first telephone enquiry

From the first telephone enquiry, the valuation provided by Barrie Gilchrist who was both professional and approachable with any queries we had, to the final administration covered by Lindsey Dunsmuir, we received excellent service. We never felt we were troubling them with phonecalls and each stage of the selling of our home and purchase of new one was met with patience and kindness. Thank you Corum staff.

Sandra · 7 April 2024

5/5

Facebook

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Itumelng · 1 June 2023

5/5

Google

Wow! Corum did an AMAZING job marketing and selling our property. Ross the valuer went above and beyond to make the whole experience simple, clear and straightforward and Vicki at the office helped me every step of the way through viewings and the very swift sale. I cannot recommend them enough. It’s really reassuring to find a company that you can trust to deliver.

Martin · 24 March 2024

5/5

Trustpilot

I came on to enthuse about Corum and to…

I came on to enthuse about Corum and to be honest am shocked at the negative comments. I have used Corum both in the south side and the west end and have found them to the most professional company I have ever dealt with. They are friendly, reassuring and know the business inside out. They could not do more for you and I’m unsure how anyone could rate them less than 5 stars. Don’t let the negative comments put you off as I would not sell my property with any other company

Mrs · 31 January 2023

5/5

Google

We have used corum three times now and honestly wouldn't consider another estate agent if selling again. Their professionalism and honesty is second to none. They will manage your expectations realistically unlike some other competitors out …

Lyndsay · 22 April 2025

5/5

Google

Corum were excellent and sold my home very quickly and efficiently. The staff responded well to any queries and were very professional. Would not hesitate to recommend them to any prospective client.

David · 3 June 2025

5/5

Facebook

We dealt with Colin and Lindsey who were both professional and friendly. The team were in constant contact with us, keeping us up to date with viewings and feedback. I would highly recommend them and would definitely use Corum again.

Karen · 10 April 2021

5/5

Google

Positive experience! All staff were lovely and worked hard to sell the house. Great communication throughout process. Would definitely use again and recommend Corum to others. Very professional service

Allison · 14 May 2025

5/5

Facebook

First time using Corum and sad to say it will be our last as they’ve helped us secure our forever home Excellent communication for purchase & sale with Bruce & Lindsay who kept us informed throughout the whole process. No complaints here, thank you for a first class service

Claire · 21 January 2022

Agent replied · 28 January 2024

I truly hope that you enjoy your new home. Congratulations to you all, enjoy!!! Xxx

5/5

Facebook

The service and advice we received from Corum was excellent, from the first evaluation, standard of photos, floor plan and advertising all done with professionalism, helpfulness and in our opinion great knowledge of the housing market. We have used Corum in the past, would definitely use again and would highly recommend Corum to anyone wishing to sell or buy a home.

WilsonMaureen · 4 December 2023

1/5

Facebook

I would not recommend this estate agency and can’t get the late night views or Accommodate people who don’t work a 9 to 5 Job as a work in plant hire and willing to buy my first home saw a house a liked in maybole yet can’t accommodate me to veiw it so

Neil · 9 April 2021

Agent replied · 25 July 2023

Hi Neil - I'm sorry to hear this. Can I ask which property you requested to view, and we will investigate this for you.

1/5

Trustpilot

Unprofessional and unhelpful

Well where do I begin. Myself and my partner reserved a new build property that Corum were the dedicated estate agent for. When we initially reserved the property in March 2021 we were told that the property was expected to be completed within 6-8 weeks. It got to the end of May and we had no word or update on the property. We tried multiple times to contact corum for an update and were continually told there were no updates. Repeatedly the estate agent dealing with our case would say they would arrange to email us/contact us however this never happened. We then found out in mid June that the builders for this property had gone bust (through word of mouth) and were not completing the build - AGAIN ZERO COMMUNICATION from the estate agent on this matter. We finally were able to get in contact with Corum after ongoing attempts to be told that our reservation fee (which we had paid to Corum) could not be refunded because the builders had gone into liquidation. Now this is the point that gets me most. We paid a reservation fee of £1000 to reserve the property. This fee was paid from our bank account to Corum’s bank account. When we paid this fee we explicitly asked the estate agent what happens if the build doesn’t complete. They replied to us saying in 20 years of working in estate agents they had never seen that! They then also went on to tell us of course our money would be refunded to us in the case that the house was not completed. Roll forward 4 months from when we paid that fee we are now adamantly told we can not get this fee refunded. This company (particularly the Shawlands branch) have completed disappointed us. At no point in the process were they engaging with us for updates or had even a remote interest in us. They are extremely unprofessional, deceitful and incompetent. I would not recommend them for selling or purchasing a property. We have since bought another house and have dealt with several estate agents in this process all of whom have had timely communication with us and kept us updated at all times. Would recommend choosing another estate agent if considering Corum.

Emma · 21 December 2021

5/5

Google

As always, Corum exudes the utmost in professionalism. Our sale was handled expertly where we were advised accurately throughout the whole process….. what more do you need?

Lizzie · 17 April 2025

5/5

Facebook

Professional friendly service, the best in Ayrshire! I would never use anyone else and we found out the hard way. When we sold our first house 7 years ago, we initially went with another estate agent promising extremely low fees....the result - our house didn’t sell, the agent lost interest and we had to take it off the market. After meeting Bruce at a viewing, he was helpful, so knowledgeable about the local market and gave us great advice. We put our home back on the market with Corum and it sold within 3 days - to a viewer that had initially viewed it when it had been on previously. Selling your home with Corum is the best decision you will make. I can’t recommend them enough.

Louise · 25 February 2021

1/5

Trustpilot

Very very poor and unprofessional…

Very very poor and unprofessional service specially from both partners Mark Lesly and Stivey they tell different things to the people and do totally opposite and if you sell the property they hire very unprofessional people like them.They get the money from you and after they don’t listen to you So if you want to buy or sell the property from Corum then be ready for very very bad experience

Me · 6 September 2022

5/5

Google

A great team at Corum Largs. From valuation to sale they kept me informed at every step. Very satisfied with the whole process.

Colin · 4 May 2025

5/5

Facebook

A huge thank you to Colin and the Corum team . My house was on the market , multiple viewings and sold in one week Very professional and efficient service

Pauline · 8 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Corum Ayr

How many reviews does Corum Ayr have?

Corum's Ayr office has 119 reviews across three platforms: 59 on Google, 27 on Facebook, 33 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Corum Ayr's rating?

Corum Ayr is rated 4.2 out of 5 across all 119 reviews, and 4.2 out of 5 on Google from 59 reviews, checked 9 October 2026.

Where is Corum's Ayr office?

Corum Ayr, 14 Beresford Terrace, Ayr KA7 2EG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.