Trusted Agent profile · Aylsham
★★★★★
99 reviews across 3 platforms
8 Market Place, Aylsham, NR11 6EH
Arnolds Keys's office in Aylsham, at 8 Market Place, is rated 4.3 out of 5 across 99 reviews on three platforms, including 78 Google reviews rated 4.8.
78
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
10
Reviews on Trustpilot
Business-wide
Every review we hold for the Aylsham office, from every platform, shown as written. First names only.
5/5
GoogleI came in a few months ago to ask about a property I had seen and I was helped by the loveliest estate agent I have ever met in my entire life. Her name was Natasha and she was incredibly helpful! My family and I found everything we were looking for and more! The world needs right now is more estate agents!
5/5
GoogleFirst class service received from the team here at Arnold Keys. Would highly recommend selling through them, the team were excellent throughout especially as we had deadlines. Well done and Thankyou to all involved.
Thanks Russell - its always great to read reviews from people we have worked with - we're always striving to give the best possible customer experience, and its really kind of you to share yours. Many thanks.
5/5
GooglePaul and Christina are brilliant Estate Agents and wonderful people to deal with. They feel like our friends and nothing was too much trouble for them to deal with. They were with us for our house sale every single step of the way and beyond!!!!! Our house sold within 24 hours! Many thanks to the whole team!
So kind of you to take the time to comment on your experience David. Its such a privilege to be entrusted with the sale of someone's home, and we never forget that. Thanks so much for sharing your experience.
5/5
GoogleThe whole team have been very professional, understanding and caring throughout the house sale process from marketing through to exchange of contracts. Sherrie and Chrissy in the Support Team worked tirelessly on our behalf after our sale had been agreed and are both a credit to the company.PositiveProfessionalism
Thanks so much Ian - we're so lucky to have such a great team of experienced and professional people, and it makes our day when people recognise this. We really appreciate you taking the time to share your experience.
5/5
FacebookDoing some research on behalf of some clients and spoke to Allan. Really friendly, super helpful and very knowledgable. I will most certainly be recommending Allan to my clients.
5/5
GoogleArnold Keys of Aylsham have been absolutely fantastic, I would definitely recommend them. A big thank you to the lovely Natasha, she has gone that extra mile for us
Thanks so much for your review Helen. We’re very proud of our fantastic team, including of course lovely Natasha, and delighted to have had the opportunity of working with you.
1/5
FacebookHad a commercial property on the market with them for best part of a year, they kept telling us that we had a buyer after seven months of continually ringing and chasing nothing was happening even our solicitor said it isn`t happening. Was not able to pull out of contract but was never sent a bill until we got a court demand for nearly £1000 so I rang immediately to sort the bill, but was made to feel like I had done something wrong even though they were selling for us. I had never had a demand ever in my life and when I asked why I didn`t receive an invoice they were very flippant. After a discussion they did half the bill but the letter was still blaming us. All this on top of lockdown was very stressfull
5/5
GoogleGreat service from Natasha and everyone at Arnolds Keys helping me get through what turned out to be a difficult sale caused by solicitors' shenanigans.
Thanks for your review Jeremy - glad we got there in the end! It means a great deal to us to know we helped to smooth what can be a very tricky journey from sale agreed to completion.
5/5
GoogleAn enthusiastic and friendly team. Good communications, they keep you up to date on what's happening.
Thank you so much for your 5 star rating! We appreciate your kind words about our enthusiastic and friendly team, as well as our commitment to good communication and keeping you updated.
5/5
GoogleNatasha and Josh at the aylsham office were very accommodating over multiple viewings , and a pleasure to deal with.
Thank you so much for your kind words and for rating us 5 stars! We are delighted to hear that Natasha and Josh at the Aylsham office were accommodating throughout the viewings and were a pleasure to deal with. We really appreciate your feedback!
1/5
FacebookI have been charged £200 to paint 1 room, I didn’t even have a chance to sort it myself. Someone moved in before my contract was finished. Demanded the keys back to show people round and then didn’t even bother to call me with they were taking the money, I rang multiple times to find out what was going on and no one, NO ONE even bothered to call me back even tho I was promise they would on the same day or next day. No one seems to know what the basic procedures are telling different things everytime. Don’t go to this company they seem to only care about getting money and nothing else.
5/5
GoogleGreat customer service. Thank you very much.
Thank you for your kind words about our customer service. We are delighted to hear that you had a great experience with us. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing us!
5/5
GoogleA great team whose members all really worked hard to provide a first-class service. Highly recommended.
Thank you for the five-star rating and for highlighting the great work of our team! We are delighted to have provided you with a first-class service and are grateful for your kind words.
5/5
GoogleVery helpful, excellent, friendly communication. Very efficient.
Thank you so much for your 5-star rating! We are so pleased to hear that you found us to be very helpful, excellent, friendly, and efficient. We value your positive feedback and appreciate your support!
5/5
GoogleAlways helpful . We're buyers.
Thanks for your review Andi - always delighted to help.
5/5
GoogleVery professional outfit.
Thanks Sam - we always try to do our very best!
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Good morning Martyn, might you expand on your reasons for your review a little, as we are slightly at a loss as we cannot find any record of you on our systems?
5/5
GoogleRating only, no written review.
Thanks Pieri
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
