Trusted Agent profile
★★★★★
248 reviews across 2 platforms
Banking Hall, 2 Great Western Street, Aylesbury HP20 2PL
Taylors Estate Agents's Aylesbury office at Banking Hall is rated 3.4 out of 5 across 248 reviews on two platforms, including 119 Google reviews rated 4.4. The 129 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
1/5
TrustpilotVery disappointed
Taylors Estate Agency Aylesbury Very disappointed , Lesley Chalmers let us believe that we have made the payment for the holding deposit, just to found out 3 days later that she never took the payment, left the property open on the market and let it to someone else before our referencing came back.
1/5
TrustpilotAwful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
5/5
GoogleFantastic service, feel blessed to have been treated so well by Lesley - Highly recommendPositiveResponsiveness, Quality, Professionalism
Thank you for your great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
2/5
TrustpilotCouldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
TrustpilotThe all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
1/5
TrustpilotScammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
5/5
TrustpilotThe agents were always available and so…
The agents were always available and so helpful. They made selling a house so easy and smooth. Can't fault this experience.
1/5
TrustpilotThe worst conveyancing experience of my…
The worst conveyancing experience of my life thanks to Taylors Estate Agent, Bridge Street, Northampton, they epitomize all that is stereotypically bad about estate agents, do yourself a favour and never view, buy, sell or let a property from these aggressive wide boys.
1/5
GoogleConstantly sending letters to sell my house.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleService provided by Lesley at Taylors was fantastic. Very proactive in finding a tenant. I would highly recommend using their services
Wonderful to read that our local Taylors team were able to provide you with such a great letting experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
5/5
GoogleKyle and Lesley have been absolutely outstanding! So helpful and easy to communicate would 100% use them again :)
Thank you for your kind 5* review! I will make sure your wonderful words are forwarded to our local team. Best wishes, Scott
1/5
TrustpilotDreadful experience of using them for a…
Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.
4/5
GoogleMo from Taylor’s very helpful and always very polite. Always returns your calls.
Thanks Clare for the great review. Kind regards, Lucy
5/5
TrustpilotVery good service
Very good service, very good company, strongly recommend renting a property with them!
5/5
GoogleGreat service and really helpful, went out of their way for a great service.
Hi Lauri, thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the great service that we always aim to provide to all of our customers. Many thanks again. Regan
5/5
TrustpilotHi Taylor’s staff
Hi Taylor’s staffNatalieJoanneSeanTayyubExcellent service so polite and professional been with this company for 4 years, best letting agent by far. Thank you
1/5
TrustpilotVery bad customer service
Very bad customer service. Did not properly check the property when I moved in. And deducted deposit even though the property was already in a very bad state.
1/5
TrustpilotDeposit
Still waiting for my deposit after 5 weeks, never ring back when messages left or answer emails!! AVOID
5/5
GoogleGreat job, very helpful in sorting a tenant and the aftercare was second to none.
1/5
TrustpilotTaylor’s in Abbeydale are the Worst…
Taylor’s in Abbeydale are the Worst Estate Agents ever! Extortionate fees and terrible customer service! Totally lied to me constantly!
1/5
TrustpilotShoddy service
Shoddy service. Poor service but I expected nothing less from a countrywide affiliated company.
1/5
TrustpilotTaylor’s Stevenage
1/5
TrustpilotDO NOT USE!
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors Estate Agents's Aylesbury office has 248 reviews across two platforms: 119 on Google, 129 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Taylors Estate Agents is rated 3.4 out of 5 across all 248 reviews, and 4.4 out of 5 on Google from 119 reviews, checked 9 October 2026.
Taylors Estate Agents, Banking Hall, 2 Great Western Street, Aylesbury HP20 2PL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.