Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently bought our first home through Michael Anthony and couldn’t be more impressed. Everyone in the office was extremely helpful throughout the whole process and even recommended us a solicitor. Franklins Solicitors were also fab and …
Lianne · 16 September 2023
Agent replied · 22 May 2026
Thanks Lianne, we are all so pleased for you both and we know you will turn the property into a beautiful home
Thanks for taking the time to leave us a review and so pleased that the … More
★★★★★ 5/5
GoogleHaving now bought and sold with Michael Anthony over the last few years, and experienced other estate agents, I have really appreciated the support, advice and level of communication and professionalism Michael Anthony offer. The whole team …
Melissa · 16 September 2025
Agent replied · 22 May 2026
Thank you for your review. It means a great deal to the team and is really appreciated.
We always strive to improve and to make sure the whole experience is as … More
★★★★★ 5/5
TrustpilotTrue professionals who care about you
Right from the start when we registered with Michael Anthony, Emily was on hand to help. She was considerate and gave us the feeling she cared about helping us find our family home. Emily understood right from the get go what we were looking for.
She helped us find our home and as soon as we received the sales letter, Emily got to work and did so tirelessly to make sure we got to the finish line. Emily is a true professional who cares about you and ensures you are kept informed every step of the way. She kept the communication lines open between all parties whist coordinating to ensure all those who needed to act to progress the process of completing our purchase did so. Now, there were some big problems down the chain and Emily would enlist the help of Ray her colleague on her days off to ensure we are being kept in the loop while she was away. Together, they were a power team. When the going was getting tough, Emily and Ray communicated with clarity regarding requirements and expectations at times when things did not make sense. They were always ready to explain and give me advise on what to do/expect next. Thank you Emily, Ray and team for making this stressful process that much easier. You are a star!
Jusla · 28 September 2022
★★★★★ 5/5
GoogleAndy from Michael Anthony was extremely helpful throughout the whole process; it felt like he went above and beyond. Even after exchanging on the property, we wanted to go back and view the house for insurance questions and measurements, where he was extremely accommodating. I would highly recommend.
Harriet · 22 May 2025
Agent replied · 22 May 2026
Thank you Harriet for writing this review.
Andy is always an amazing member of the team and goes above and beyond.
May we all wish you many happy years in your new home.
Best wishes Michael
★★★★★ 5/5
GoogleA great team of people working at Michael Anthony in Aylesbury. Lewis has been our Agent throughout the whole process and honestly has been so accommodating and really responsive (even on his day off previously!) …
Tasha · 16 September 2023
Agent replied · 25 October 2024
Thank you Tasha, Lewis is a great member of our team and a real asset to us. He is always accommodating, professional and willing to go the extra mile to help make the house move as smooth as possible. … More
★★★★★ 5/5
GoogleAfter finally settling into our new home, I have had the chance to write a review. Thank you to the whole team of Michael Anthony for making the whole process of buying a property in an unknown place so much easier and smoother. Lewis was …
Susmita · 16 September 2022
Agent replied · 21 June 2024
Thank you so much for taking the time to write such a positive review.
We are so pleased to have helped you move and Lewis is an exceptional team member who is always pleased to go’ the extra mile’ … More
★★★★★ 5/5
GoogleWe were very impressed with the support from Michael Anthony whilst purchasing our first home. It wasn't the easiest of chains and we really appreciated Kristinas helpful & honest communication throughout. We would not hesitate to use them for selling our property further down the line.
Katie · 22 May 2025
Agent replied · 9 December 2024
Thank you Katie, we really appreciate your words and Kristina is an integral part of our team . Always there to assist to achieve a positive outcome.
The whole team wish you all the best in the future.
Kind regards Michael
★★★★★ 5/5
GoogleI had an excellent experience with Michael Anthony Aylesbury.From start to finish, the team was professional, responsive, and incredibly helpful. They kept me informed throughout the process, provided expert advice, and made everything feel …
Ann · 16 September 2025
Agent replied · 12 January 2025
Thank you Ann, very kind words indeed. Our whole team work hard to provide excellent service from the start of the moving process right through to completion.
Kristina is an absolute star and is always there to support and assist … More
★★★★★ 5/5
GoogleThe service we have received from Nick and the team in Aylesbury has been outstanding. From letting Nick know we were looking to buy in the local area, to 48 hours later viewing our home and having our offer accepted, the constant flow of …
Jenni · 16 September 2022
Agent replied · 21 June 2024
Thanks Jenni, Nick is a long standing member of our experienced team and we are so pleased that he has provided exceptional service.
May all of us at Michael Anthony Aylesbury and Village Homes wish you many happy … More
★★★★★ 5/5
GoogleI bought my first home with Michael Anthony and everyone has been amazing! They've been so supportive and helpful. Ben, Conor and Karen especially have been incredible!
Steph · 25 November 2025
Agent replied · 24 January 2026
Thanks for taking the time to write a review for us. It is so important for the team to hear this positive feedback.
Ca we all wish you well in the future.
Regards
Michael
★★★★★ 5/5
GoogleSold our recent house with Michael Anthony who were an absolute pleasure to deal with throughout, without a doubt the best estate agent we have dealt with. Special praise for Andrew Kerr and …
Greig · 16 September 2025
Agent replied · 22 May 2026
Thank you Greig and Anthea, we are so pleased to have been able to assist with the house sale.
The whole team work together to ensure that everyone is updated and informed … More
★★★★★ 5/5
GoogleFantastic service for our property sale with Michael Anthony.
From the initial meeting to completion day and key exchange we were treated with respect, understanding and professionalism, every member of the team we spoke …
Diane · 29 August 2025
Agent replied · 25 October 2024
Thank you so much for your kind words Diane, it was an absolute pleasure working with you and selling your lovely home. I know the couple who moved in were so excited at buying such an amazing home. … More
★★★★★ 5/5
GoogleKate and Meghan have been very helpful and communicative throughout the rental process. They made everything smooth and stress-free, always keeping me informed and answering any questions I had. Their professionalism and friendly approach made the experience really positive. I highly recommend their services.
Jason · 22 May 2025
Agent replied · 22 May 2026
Thank you Jason, it's great to hear your feedback. Kate, Meghan and the team are equally as pleased for you, we love helping people find their next home!
★★★★★ 5/5
GoogleA Blast from the past.
If you are looking to sell your home then you have reached the right agency.
Michael or Mike to me, I still see Mike as a friend. …
The · 16 September 2025
Agent replied · 12 January 2025
Thanks Steve, kind words.
Would be lovely to see you again if you visit. A good catch up over a coffee would be amazing. … More
★★★★★ 5/5
GoogleSupper happy with the service. They found me a tenant very quickly and handled everything professionally and smoothly. I’d recommend to anyone.
Greville · 25 December 2025
Agent replied · 24 January 2026
Thank you for taking time to write a review.
The whole team are always here to help.
Thanks
Michael
★★★★★ 5/5
GoogleVery happy. Andy was friendly and did not push for a decision. Happy to recommend to anyone thinking of moving.
Angela · 22 May 2024
Agent replied · 26 July 2024
Thank you Angela for your kind words.
Regards Michael and all the team
★★★★★ 5/5
GoogleI used Michael Anthony Estate Agents to buy my first property.
Alessandro showed me around several houses and was very friendly and relaxed. He was knowledgeable and helpful even when emailing/calling. …
Sean · 16 September 2025
Agent replied · 12 January 2025
Thank you Sean, we are so pleased that you had a great experience using our team.
Alessandro and Chloe are both dedicated to helping and supporting to ensure the … More
★★★★★ 1/5
TrustpilotNightmare Estate Agents who don't have the decency to tell you your sale has fallen through
Main complaints:
1. Awful aftersales team who ignore emails
2. The vendor informing EA the sale had fallen through & not being told for a week!
3. Not informing the vendor when I later withdrew my offer
My partner and I viewed a property in Jan 2020 & put in an offer. We dealt with Sam Stone and he was fine at the viewing - apart from giving us incorrect figures when we asked about the ground rent etc. We had no contact with him once the process started and dealt with the after sales team. Email after email was ignored until May when I received an email to say Vicki James had left. This is when I got back in touch with Sam, who was still less than helpful.
In the meantime, I sent a letter to the vendor with my number so we could work together. Everything started unravelling in June when the vendor called and said her vendor was threatening to pull out if the process wasn't finalised ASAP. I worked closely with the vendor to push solicitors. Sam was aware of this.
I last spoke to the vendor on a Friday and messaged her on Monday & heard nothing back. She had been responsive previously so I was worried but waited until Wednesday to text again - still nothing. I emailed Sam to see if he had heard anything, he said no & he would keep trying. Sam then emailed on the Thursday night around 8pm to say he still hadn't heard anything & that he was going to be away for a long weekend & if any of his colleagues heard from her whilst he was away they would call me. I received no call. I called on Monday, however Sam ended up having to take an extra day off. I called twice on Tuesday and he didn't call back. I called on Wednesday and was told he wasn't in. I asked to speak to his manager. I'm not sure if I spoke to his manager or a colleague but I explained who I was & then he said "oh yes, your sale fell through last week" I replied explaining I hadn't been told this & asked when last week did this happen. He realised he messed up and said he couldn't see when they had been notified. Not sure how that's possible?
Let's be clear. The two viable options are:
1. It fell through & Sam was notified before he went away but he didn't tell me
2. It fell through after Sam was on annual leave. One of the team was notified & couldn't be bothered to tell me.
Whichever one it is, is completely unacceptable.
On a side note, the vendor of my vendor actually walked into their office and asked for a valuation and they managed to secure him 40k higher than the original offer. I don't really have an issue with that, business is business. However the fact Sam's colleague tried to turn it around on the vendor by saying "she is really mad at us and is going to blame the whole thing on us but we didn't realise". The obvious deflection from taking responsibility for not telling me my sale had fallen through is ridiculous.
I then text the vendor explaining I heard what had happened and if she could keep me updated on if she wanted to still proceed and find another property that would be great. She was a nightmare vendor and if I could give her a 1* I would. However the fact a reputable business didn't tell me for a week that the sale had fallen through is disgusting.
My partner and I decided we needed to look at other properties and actively still tried texting the vendor to see if she had a update. Sam pulled his finger out and kept me updated even though he hadn't heard from the vendor.
We found a new property via a reputable estate agent and I emailed Sam on the 8th July pulling out. I explicitly stated I wouldn't be messaging the vendor as she had not been in touch for weeks and had messed us around, however I said that I was telling Sam out of courtesy.
I was surprised the vendor didn't message me to try and change my mind. I was even more suprised on 11th August when the vendor messaged me saying that she had secured a property and was good to proceed. I messaged Sam and said I don't know why the vendor doesn't know we have pulled out but I won't be messaging her. I got an email saying he had left the business and emailed the person in the message - Lewis Parker. He emailed me back very quickly saying he thought Sam did tell the vendor but will tell her again. I received a text on 4th October from the vendor who had no idea we had pulled out. I emailed Lewis again and this time received no message back. I did text the vendor and told her. How she spent months thinking we were still going ahead is baffling. However the way Michael Anthony and its employees behave is disgusting.
After working with a reputable company to find a new property and seeing how it should be done, I really would suggest working with any other Estate Agents in Aylesbury.
I'm aware two of the people mentioned in this review have left, however I didn't randomly get the two bad apples in the company. It says a lot that Michael Anthony think this kind of behaviour is acceptable.
Clare · 27 December 2021
★★★★★ 5/5
GoogleMichael Anthony were amazing throughout the whole process of buying my first home, made sure that I had everything I needed, would definitely use them again, they were quick and efficient and even gave me a little parcel for my new home!
Adrian · 22 May 2025
Agent replied · 25 October 2024
Adrian we are all so pleased that you have now moved into your new home.
Congratulations and we all hope you have many happy years ahead 👏👏 …
★★★★★ 1/5
GoogleAdvertised a property as a detached when it clearly wasn't. I still decided to view it, but then no follow up call from this estate agent. Either they don't care or don't want to sell a property to someone like me. Waste of my time.
Ricardo · 12 April 2025
Agent replied · 25 April 2025
Thank you Ricardo, the property is clearly detached as you would have seen when you viewed.
You hadn’t expressed any interest in purchasing the property when you viewed . … More
★★★★★ 5/5
GoogleMichael Anthony Estate Agents were very helpful and efficient in selling two homes and purchasing another.
We encountered some problems along the way which they were always willing to …
Mrs · 16 September 2023
Agent replied · 21 June 2024
Thank you for taking the time to review our team.
We are so pleased that you have now moved and all of us at Michael Anthony Aylesbury and Village Homes wish you all many happy years in your new home.
Kind regards Michael
★★★★★ 5/5
GoogleWe have finally exchanged on our property with completion set for next week. I can’t thank Andy and Kristina enough for making this process so smooth and bearable. I have found them both very knowledgeable and professional. Hadn’t it been …
Smriti · 16 September 2022
Agent replied · 21 June 2024
Thanks so much for your review, we work hard as a team to ensure everything goes as smoothly as possible.We are lucky to have both Kristina and Andy with their experience and extensive knowledge. All the best from Michael Anthony Aylesbury & Surrounding Villages
★★★★★ 5/5
GoogleWonderful experience with Michael Anthony from every we dealt with. When viewing the property Lewis was professional, friendly & helpful. I'd like to also give a massive thank you to Kristina in the sales progression team she has been an …
Lauren · 16 September 2022
Agent replied · 21 June 2024
Thank you so much for taking the time to review our agency and in particular mentioning Kristina and Lewis who are integral to our team.
May all of us at Michael Anthony Aylesbury and Village Homes wish you many happy … More
★★★★★ 5/5
GoogleWe recently sold our house with Michael Antony and from start to finish it was flawless and stress free. Andrew In particular was amazing, nothing was too much trouble! we will definitely be using and recommending Michael Anthony in the future!
Jake · 22 May 2025
Agent replied · 22 May 2026
Thanks Jake and Brooke, we are all so pleased that it was a great experience.
We are so fortunate to Andrew leading the team and being so passionate about helping our clients move. … More
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