Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotWe sold our house with Fine & Country
We sold our house with Fine & Country. We had two sales which failed each after a few months. A difficult experience but we had confidence that F&C would find another buyer and they did very quickly. They have always kept us informed of progress and given us viewers feedback. All at the office in West Malling are friendly and professional. Experiencing two failed sales was a frustrating time but F&C were always committed to finding us a buyer.
Susan · 11 May 2022
★★★★★ 5/5
TrustpilotProfessional Service Throughout
Natasha from Fine & Country has been an absolute star. Great communication and very helpful especially when things got a bit tricky close to the completion. She is friendly, calming and helpful we couldn't have wished for a more professional service to help us with the purchase. We are very happy. Thank you.
Mia · 7 May 2021
Agent replied · 12 June 2024
Hello Mia, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Natasha at Fine & Country provided with your property purchase. Natasha will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExceptional service from agent who really care.
We recently sold our home and purchased our beautiful new home through the Fine & Country office at Seaton.It was far from a straightforward sale and purchase due to the listed status of our new home and the fact that we live abroad for part of the year. The service that we received from Jan & Ildi ( The owners ) and Molly Thomas and Christine Brown really went above and beyond. The whole team presented our property beautifully and helped to remove the stress from the whole experience. We would have no hesitation in recommending this office ( and the new Oundle office ) to any prospective seller. Excellent service, thank you.
Mr · 8 March 2022
★★★★★ 5/5
TrustpilotWe recently bought a house through fine…
We recently bought a house through fine and country and our experience was very good - Mike the estate agent was really helpful throughout and went over and above to help us and ensure everything went as smoothly as possible. We are incredibly pleased with our purchase and our experience with fine and country.
Grace · 6 January 2021
Agent replied · 12 June 2024
Hello Grace, congratulations on the purchase of your new home! We're pleased to hear Mike from our Fine & Country provided you with a five-star service and we will be sure to pass on your message to him. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotWe have used different estate agents in…
We have used different estate agents in the past but I have to say that Fine & Country are the best by far. They were professional, efficient and attentive throughout the entire experience. We would most definitely use them again if we sell our house in the future.
Nigel · 26 January 2022
Agent replied · 12 June 2024
Thank you Nigel for taking the time to commend our team on their professional and attentive service. Could you please amend your review to include the branch you dealt with so they can get the recognition they deserve?
★★★★★ 5/5
TrustpilotFirst Class Company
Tania Lennard and Tom Spencer from the Diss branch have been excellent to work with. I cannot recommend them or the company more. We are very happy buyers.
Carrie · 7 May 2025
★★★★★ 5/5
TrustpilotTop Class Service
From the off we had confidence in Rebecca. She obviously knows the market and her customers. She is professional, always available and extremely helpful during what can be a very stressful time. I would have no hesitation in recommending her and her team to anyone who is considering putting their property on the market.
FERGAL · 17 October 2020
Agent replied · 12 June 2024
Thank you for this delightful review. We're glad to hear that Rebecca guided you through the process efficiently and with care. We hope to work with you again in the future and wish you all the best moving forward.
★★★★★ 1/5
TrustpilotMacclesfield Branch inexperienced staff…
Macclesfield Branch inexperienced staff members, terrible time keeping or getting back to their clients not sure on procedures of their own always changes on a daily basis missed out on x2 properties just down to their administrative work, stay away from these guys
Z · 24 August 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so sorry to hear that you are dissatisfied with your experience. In order for us to investigate the matter, we would be grateful if you could email complaints@fineandcountry.com with along with any further details you wish to provide.
★★★★★ 5/5
TrustpilotFine & Country could not have been…
Fine & Country could not have been better in our humble opinion. They were totally efficient to the end of our Sale. Mike Warren in particular did an excellent job for us and really followed through with any questions and queries we met along the way. Thanks to all, thoroughly appreciated your efforts.
John · 6 January 2021
Agent replied · 12 June 2024
Hello John, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Mike Warren at Fine & Country. We will pass your lovely message onto Mike, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 1/5
TrustpilotI do not want to give any stars
I do not want to give any stars. My experience with Leicester branch has been very frustrating.I phoned three times, was told Alliah Khan would phone us back.She did not phone back.I finally got through to her after complaining. She was very defensive and rude, should not be customer facing.
Mad · 9 August 2021
Agent replied · 12 June 2024
Hi Mad, thank you for your feedback and I'm sorry to hear your experience with Fine & Country wasn't exemplary. I have passed this onto the relevant team who will look into it, but if you can email complains@fineandcountry.com we will be able to reach you offline once the matter has been investigated. Many thanks.
★★★★★ 5/5
TrustpilotExcellent service from Fine & Country
The standard of service from Fine & Country was first class, particularly from Alice Cawkwell, who kept me informed every step of the way and made sure that I was up to date with all aspects of the property sale. I have no hesitation in recommending them to any future prospective clients.
Ian · 4 March 2021
Agent replied · 12 June 2024
Hello Ian, we're so pleased to hear that you received great service from the team at our Fine & Country and especially Alice. The team will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotFantastic service
Natasha from Fine & Country has been an absolute star. She consistently went beyond the call of duty to keep our sale & purchase viable during a very tricky period. I can honestly say that all the stereotypes aimed at estate agents in general, do not apply to Natasha. Excellent service.
Tony · 6 May 2021
Agent replied · 12 June 2024
Hello Tony, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Natasha at Fine & Country provided with your property sale and purchase. Natasha will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotFine & Country Oundle
Molly and the team at Fine & Country Oundle allowed me to purchase my new home with ease. Thank you!
Jonathan · 7 April 2023
★★★★★ 5/5
TrustpilotHighly recommend
This is the second time we have used Fine and Country and this I feel speaks for itself.The entire team couldn’t do enough for us. Always courteous, polite and extremely efficient. They have made a hugely stressful time run smoothly, keeping on top of all a move entails.I cannot recommend them enough
Rosemary · 26 January 2021
Agent replied · 12 June 2024
Hello Rosemary, congratulations on the purchase of your new home! We're pleased to hear that Fine & Country provided you with a five-star service. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotThis has been an interesting…
This has been an interesting experience. I’ve moved a few times and used many agents. Fine & Country have been very efficient and this is mainly due to the personal touches. Marie Fritz handled our sale all the way through from beginning to end. She was amazing. All ended well.
Jane · 23 June 2021
Agent replied · 12 June 2024
Hello Jane, thank you for sharing your experience with Fine & Country. We will pass this message onto Marie who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotOver the years I have bought and sold…
Over the years I have bought and sold ten different properties so have dealt with quite a few agents along the way and I have never encountered an agent who go above and beyond like Dominique and her fantastic team. Amazing service and just good good people. Highly recommended!!
Wah · 14 August 2021
Agent replied · 12 June 2024
Thank you for your positive review Wah, Dominique will be very pleased to hear how happy you were with the service her team provided.
★★★★★ 5/5
TrustpilotGreat service and communication…
Great service and communication throughout our sale experience with Rebecca going above and beyond to make the sale happen. It was a very long drawn out sale which was difficult when working from a distance for us.
Michael · 16 February 2023
Agent replied · 12 June 2024
Thank you for your review Michael, great to hear that Rebecca went above and beyond for you!
★★★★★ 5/5
TrustpilotWe had a great experience with Fine &…
We had a great experience with Fine & Country. In particular, Molly! She was brilliant at communicating. It was a stressful process but every time we spoke to Fine & Country they put our minds at rest.
Kim · 15 February 2023
Agent replied · 12 June 2024
Thank for your review Kim, so glad to hear your stressful experience was eased by Molly and the team.
★★★★★ 5/5
TrustpilotNo 1 estate agents
My wife and i found Fine and Country estate agents to be efficient but most all very much on the plot.Guy our agent has gone above and beyond the call of duty he is so passionate about what he does and i think we hae made a new friend.His name is Guy Simmons.
Albert · 7 September 2020
Agent replied · 12 June 2024
Hi Albert, thank you for your excellent feedback, it is great to hear of your experience with us and we hope to work with you again in the future. If you could please let us know Guy's full name or office branch, we will be sure to pass this on to him.
★★★★★ 5/5
TrustpilotF&C - Diss
Tania, Sue and Chris, were an outstanding team, keeping the sale chain informed and seeking to secure the best possible market price in an ever changing market. They were fully supportive during completion, proactive and very kind.
Richard · 30 January 2023
Agent replied · 12 June 2024
Thank you for the review Richard, we'll pass this onto the team at Diss and hope you'll choose to work with them again in future!
★★★★★ 5/5
TrustpilotVery good service great empathy shown…
Very good service great empathy shown to both vender and ourselves all carried out ina professional manner. I will always use and recommend your company. ,You are the best Very best Thanks all the best yours Phil Luton well done to all at Diss office thanks
Philip · 29 December 2021
Agent replied · 12 June 2024
Thank you for your review Philip and congratulations on your new home. Please could you amend your comment to include the name of the branch you dealt with, so they can get the recognition they deserve.
★★★★★ 5/5
TrustpilotHappy house purchase
Thankyou very much to Chris, Tanya and Philippa at Diss branch Fine and Country for making our house buying process go smoothly and efficiently.I was most impressed by the level of communication throughout and good advice along the way. Very approachable and friendly service and I would highly recommend.
Helena · 21 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Fine & Country Diss. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with their professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotA Very positive experience
Ross Anderson, Manager of Fine & Country (Canterbury) has proved to be very understanding and supportive of my specific needs as a client. Many thanks!
Lilith · 16 December 2023
Agent replied · 19 June 2024
Hi Christina, we're glad to hear of your positive experience with Fine & Country Canterbury. We wish you all the best
★★★★★ 5/5
TrustpilotHighly recommended!
I would highly recommend the Fine & Country Uckfield team. They deliver at every level. From the marketing material to the communication responsiveness and the sale process follow up, everything met or exceeded expectations. I can't just name one member of the team who stood out as they all did.
Mickey · 4 December 2020
Agent replied · 12 June 2024
Hello Mickey, it's brilliant to hear that your experience with all of the team at Fine & Country, exceeded your expectations. We will pass on this message onto the Fine & Country Uckfield team who will be thrilled. Congratulations on the sale of your home and we hope to work with you again in the future.
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