Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFine&Country Woodbridge
Recently purchased house in Woodbridge through the local Fine&Country estate agents. Would like to express a huge thank you to Mike Warren, who dealt with the process, for his help, communication, attention to detail and professionalism.
John · 2 February 2021
Agent replied · 12 June 2024
Hello John, congratulations on the purchase of your new home! We're pleased to hear Mike Warren from our Fine & Country Woodbridge office provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotHighly recommended
John Ray from Solihull provided a great service in selling our house. He is very personable and made a good impression from the outset.- The marketing was impressive- He regularly kept us informed about the level of potential buyer interest- He always sought feedback from viewings- He always responded promptly to phone calls or emails- We regularly had useful discussions about the market and pricing- He did everything possible to ensure the sale went through smoothly despite delays by our solicitor- The buyers of our house were also very impressed by him
Frank · 12 November 2021
Agent replied · 12 June 2024
Thank you Frank for taking the time to leave a fantastic and thorough review of John Ray from our Solihull office. All these points are exactly how we wish our agents to present themselves and we are so pleased to hear John was so responsive, informative and knowledgeable.
★★★★★ 5/5
TrustpilotHighly recommend Anita Adams
Highly recommend Anita Adams (Fine & Country, Staffordshire). First class service from initial enquiry about a property through to completion. Great communication and nothing was too much trouble.
Rachel · 10 June 2022
Agent replied · 12 June 2024
Thank you Rachel for leaving this lovely review for Anita, would you mind amending this review to include the branch name that you dealt with so that we can give them the recognition they deserve?
★★★★★ 5/5
TrustpilotFine & Country Beccles
Great experience with Fine & Country Beccles. Gabrielle was helpful from the very beginning, communicative and supported trying to push everything forward for us to meet our deadline! I’d definitely recommend them, thank you!
Leah · 30 June 2021
Agent replied · 12 June 2024
Thank you Leah for your 5-star review of our Beccles office. We are so glad Gabrielle was able to provide the exemplary service we strive for with each sale and purchase.
★★★★★ 5/5
TrustpilotSimply the best...estate agent!
I often read reviews that begin with "I never usually write reviews..." and have to admit that is me all over! However, I feel absolutely compelled to write a review for John Ray based on the incredibly outstanding service he has provided. To say nothing is too much for John would be an absolute understatement. John has taken my calls outside of office hours, on the weekend and essentially anytime I have needed him! Again to say John goes the extra mile would be an understatement. John took the time to ask pertinent questions in order to fully understand our situation and has always explained everything to us every step of the way. He is extremely thorough which is so very reassuring for both the vendor and purchaser alike. He is completely honest, transparent and empathetic. I just wish all estate agents were more like John!
Vanita · 26 October 2021
Agent replied · 12 June 2024
Hi Vanita, thank you for taking the time to leave this brilliant review. We are glad to hear that John has gone the extra mile to help you every step of your journey. We know he will be so pleased to hear your kind words. We hope you will consider Fine & Country should you wish to move again in the future.
★★★★★ 5/5
TrustpilotExcellent experience using the Willerby branch.
We have used the Willerby branch of Fine and Country to sell our house again. The service from them is once again excellent. They ensure that the price is the highest achievable and that the buyers are the most likely to proceed with the purchase. From start to finish they keep you informed on what is happening to ensure the whole experience is as stress free as possible. A particular mention to Nicki who we have dealt with on a number of sales now and you could not deal with a more professional, yet personable, individual.
Philip · 25 October 2021
Agent replied · 12 June 2024
Hi Philip, thank you for choosing Fine & Country to sell your house once again. We are so pleased to hear your excellent feedback and will be sure to pass this on to Nicki and the team. Congratulations!
★★★★★ 5/5
TrustpilotFine & Country West Lancs & Liverpool Office
We have just purchased our lovely new home, through Karl Ormerod from the West Lancs & Liverpool Office. During our initial viewing, Karl expertly guided and showed us through the property & gardens, revealing the house to match our requests & hopes. Both his guidance & advice throughout, has been appreciated immensely. His attention, trust & support had made the complete process of purchasing our new home, both exemplary & faultless. It has been an absolute pleasure in dealing with such a friendly & professional agent who removed any trauma and worry throughout the buying process. Gill & I cannot praise him & his team (& recommendations) enough. We are delighted with his sterling services and feel that we have not only bought a house, but gained a much valued contact & friend.
Paul · 24 October 2021
Agent replied · 12 June 2024
Hi Paul, thank you for taking the time to leave this fantastic review, we know Karl will be delighted to hear your kind words. Congratulations on your new home, we wish you and Gill all the best!
★★★★★ 5/5
TrustpilotThe staff have been absolutely amazing
The staff have been absolutely amazing, and always available to answer questions. Friendly, efficient service, would 100% recommend them! Special thanks to Rachel and Hannah from the Willerby office!
Lisa · 7 April 2022
Agent replied · 12 June 2024
Hi Lisa, thank you for taking the time to leave this review for Rachel and Hannah. We are so pleased to hear that you received first-class service.
★★★★★ 5/5
TrustpilotFine & Country Willerby Found our Dream Home!
Have recently purchased our new family home through the Fine & Country Willerby team. We had been looking for over 18 months and were on the mailing list so got a ‘sneak peek’ text about it and we’re able to get an early viewing booked in and managed to agree to buy the house before it hit the market. The team were always friendly and professional and were a pleasure to deal with. A big Thankyou to Nicki who helped with the negotiations. Would 100% recommend to get in touch with the Willerby team if you are looking at moving! They really can’t do enough to help.
Harry · 21 October 2021
Agent replied · 12 June 2024
Hi Harry, congratulations! We're so pleased to hear you've found your dream home through Fine & Country. Thank you for leaving this lovely review, we'll be sure to pass it on to the F&C Willerby team.
★★★★★ 5/5
TrustpilotFine and Country Norwich
My husband and I have recently completed our sale with Fine & Country Norwich. We cannot speak highly enough of the treatment we received from Helen Plumstead (director), Richard Cross (senior negotiator), Philippa Martinez (after sales manager); and Ellie Needham, Sandra Polytarides (conveyancing assistant) and Heidi Green, who all guided us patiently through the processes involved. Their efficiency, professional service and after sales make them the best estate agents by far from start to finish we've ever dealt with in England. Being novices at selling property in the UK, these individuals even helped us enjoy the viewings and the rewards of a quick sale. Their decades long experience means they understand the buyer's needs as much as the seller's, and instinctively knows which buyer/viewer to place with a property. Our sincere thanks to Fine and Country Norwich. We treasure the memories of our period property and lovely new owners. Heidi and Willem
Heidi · 19 October 2021
Agent replied · 12 June 2024
Hi Heidi and Willem, congratulations on the quick sale of your property! We're so happy to hear that the entire team at F&C Norwich were on hand to help you through the process professionally and efficiently. We'll be sure to pass on your kind words and we hope you'll consider Fine & Country should you ever wish to move home in the future.
★★★★★ 5/5
TrustpilotOutstanding service
Outstanding service from Fine and Country. All staff were incredibly kind and efficient without being pushy or intrusive. They genuinely seemed to care. We would highly recommend their services.
Stacey · 3 March 2026
★★★★★ 5/5
TrustpilotCompleted a very smooth purchase with Fine and Country.
Completed a very smooth purchase which was finalised after we went into lock down. Sue in the Diss Office was very efficient. I then worked with Tiffanie Kerr who found me the perfect tenant for my property.
Debra · 9 September 2020
Agent replied · 12 June 2024
Hi Debra, thank you for taking the time to leave this review, we'll pass it on to Sue and Tiffanie. We're glad you were happy with our service and hope to work with you again in the future.
★★★★★ 1/5
TrustpilotPoor communication
We wanted to purchase a house through Town and country. We were the first to offer on a property, we put forward the asking price as no other offers at that point. We were called to say the house had gone no discussion or chance to counter offer, with no comeback, bad practise surely. Offer excepted before speaking to parties involved. Should you talk to all parties before returning to vendor for a decision? I think so
Mr · 29 March 2022
Agent replied · 12 June 2024
Good afternoon Mr Hampson, thank you for taking the time to leave a review, however can I please just check your review is for Fine & Country and not Town & Country? If this review is for us, please accept our apologies for the lack of communication, and if you believe there could be a compliance issue here, please email complaints@fineandcountry.com. Thank you.
★★★★★ 4/5
TrustpilotFine and Country Colchester
Paula and the team at Fine and Country did a great job of organising our sellers and arranging our move under significant time pressure. Really helpful and proactive estate agent. Highly recommend
Tom · 7 October 2021
Agent replied · 12 June 2024
Thank you Tom for your kind words about Paula and her team, I know she will be delighted to see your review.
★★★★★ 5/5
TrustpilotWe would like to thank Anita for the…
We would like to thank Anita for the fantastic service when selling our house. Throughout the whole process she has provided advice and guidance where needed and was available to discuss whenever needed. Thanks again!!
Kirsty · 4 March 2021
Agent replied · 12 June 2024
HelloKirsty, thank you for sharing your experience with Fine & Country. Congratulations on the sale of your new home! We will pass this message onto Anita who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotA totally professional service from beginning to end.
We used Fine & Country for the first time to sell our house. Unbelievably, they sold our house in just two days to the first buyers who came through our door. In life, you generally only get what you pay for and this is so true with Fine & Country. If you want a first class service you really can't get any better than this company. Halina Day and Vanessa Raggett produced the most incredible video that gave our house a head start followed up with an informative brochure. At all times Halina communicated with all parties involved and made herself available to see our sale and purchase through at any time, both day and night. A highly professional company that employs the very best team who look after your needs from beginning to end. We honestly can't recommend Fine & Country enough for their exceptional and outstanding service..... you won't be disappointed.
Mr · 1 October 2021
Agent replied · 12 June 2024
Congratulations Chris on the smooth and speedy sale of your home. I am delighted to hear that Halina and Vanessa provided such a first-class service. Fine & Country pride ourselves on our marketing materials, from our videos to our brochures and I am so pleased that these tools assisted in the sale of your home in just two days. Thank you for your kind review, I wish you many happy years in your new home.
★★★★★ 5/5
TrustpilotRecently purchased a house through the…
Recently purchased a house through the Uckfield agents, Katie and Dylan were very helpful, even coming out to the property on the day of the move to bring keys, read meters etc, very approachable people
Karen · 14 February 2021
Agent replied · 12 June 2024
Hello Karen, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Katie and Dylan at Fine & Country provided with your property purchase. They will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExceptional Service during these difficult times. I had been looking for a property in…
I had been looking for a property in Norwich for many months and dealt with a number of other local agents during that process, however, none of those that I dealt with provided the same level service that the Norwich office of F&C provided. I have just purchased a property through them and they were efficient and professional at all times. Never once did my calls go through to voice mail and there was always continuity. I would particularly like to mention Richard Cross of the Norwich office who ensured that the sale and purchase ran smoothly. He dealt with issues as they arose and gave helpful advice throughout. I also loved the write up about the house which included details about its history. This is something very few agents do. I would wholeheartedly recommend F&C to my friends and family.
Debbie · 21 September 2021
Agent replied · 12 June 2024
Thank you Debbie for your review of Fine & Country Norwich, Richard has clearly provided the kind of great communication and efficient service we expect from Fine & Country agents, our marketing materials are also something we are very proud of. I wish you many years of happiness in your new home.
★★★★★ 5/5
TrustpilotThank you …
Thank you to Alice and the Willerby team for providing a friendly and supportive role in our move. We are now living in the house of our dreams!
Rachel · 27 April 2022
Agent replied · 12 June 2024
Hi Rachel, thank you for taking the time to leave this review for Alice. Could you please amend this review to include the name of the branch you dealt with so that we can give Alice the recognition she reserves?
★★★★★ 5/5
TrustpilotFabulous service from Helen Plumstead…
Fabulous service from Helen Plumstead at Fine and Country. Communication was excellent. Helen was professional at all times and expertly guided us through the buying process from first viewing all the way to completion.
Caroline · 27 April 2021
Agent replied · 12 June 2024
Congratulations on the purchase of your new home! We're pleased to hear Helen from our Norwich office provided you with a five-star service and we will be sure to pass on your message to them.Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotVery professional service provided by…
Very professional service provided by the Beccles branch in Suffolk, Rebecca and her team were excellent throughout. Provided great marketing of the property and was able to find a buyer in no time.
Danny · 1 July 2021
Agent replied · 12 June 2024
Thank you Danny for your 5-star review, we are very pleased you had a great experience with Fine & Country Beccles, particularly in regards to the marketing. Our printed brochures, mail cards and online strategy are something we are really very proud of.
★★★★★ 5/5
TrustpilotLouise and the team in Wetherby looked…
Louise and the team in Wetherby looked after me through out with selling my house could not recommend them more.. would give them 6 stars if I could
John · 20 April 2022
Agent replied · 12 June 2024
Hi John, thank you for taking the time to leave this review. We are delighted to hear that you are happy with this service. Thank you
★★★★★ 5/5
TrustpilotFirst Class Experience!
From start to finish, an absolutely first class experience! Our viewing was booked the same day & Halina was on hand at all times to ensure our purchase was completed in record time.
Mr · 28 June 2021
Agent replied · 12 June 2024
Thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Halina at Fine & Country. We will pass your lovely message onto Halina, who will be thrilled to read it. Congratulations on the purchase of your home and we look forward to working with you again.
★★★★★ 1/5
Trustpilotunprofessional & ignorant
the Wales, (Narberth branch ) of this franchise is operated on a a totally unprofessional basis, With its insincere attitude towards clients plus the lack of communication skills and businesses etiquette, which is totally unprofessional . This brings the respected name of fine & country into total disrepute, through this total attitude and disregard of customer care it has lost this franchise 2%( higher than most other estate agents) a possible commission on a potential sale of 2 properties estimate value £2.3 million.This attitude sets a really bad example for the people employed at this branch who are forced to make excuses on behalf of the management for the lack of their interest in anything regarding decency and professionalism
Mrs · 23 August 2021
Agent replied · 12 June 2024
Hello Mrs Grantham, thank you for your honest feedback. We are very sorry to hear you did not receive the exemplary service we expect our sellers to be shown. Could you please edit your review to show which Welsh office you dealt with so we can look into this further please? Thanks again.Edit: Thank you Mrs Grantham, I can see you have now edited your review to include the name of the office, this is very much appreciated and we can now look in to the matter. We will be working with the Narberth office to resolve the problem, in the meantime please could you email complaints@fineandcountry.com and we will endeavour to contact you privately once we have an update.
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