Trusted Agent profile · Aylesbury

Connells Aylesbury reviews

4.4

★★★★★ Great

277 reviews across 3 platforms

2 Temple Street, Aylesbury, HP20 2RH

Connells's office in Aylesbury, at 2 Temple Street, is rated 4.4 out of 5 across 277 reviews on three platforms, including 275 Google reviews rated 4.4.

Google logo

4.4 / 5

275

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Aylesbury office, from every platform, shown as written. First names only.

5/5

Google

It’s very professional, polite and helpful service from Connells Aylesbury. Samantha and her team provide excellent customer service. Pritesh the mortgage advisor is professional and always keeping my up to date . Samantha, Pritesh Highly recommend

Adi · 14 June 2023

5/5

Google

It was a pleasure working with Samantha Nleya, she gave us 110% through out our purchasing process. We highly recommend Samantha and the team at Connells Aylesbury!

Kim · 15 June 2019

Agent replied · 13 June 2024

Hello, thank you so much for taking your time to provide our Aylesbury team with a 5-star review. We are so happy to hear Samantha and the rest of the team helped you through the purchasing process. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Had an excellent interaction with Dylan from Connells who helped me in my house relocation process. Much appreciated for the constant support I received.

Sunil · 17 November 2024

Agent replied · 8 December 2024

Thank you Sunil for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Mr DeAndre Bruce was our mortgage advisor. He was very helpful through the process being always communitive and keeping us in the loop. He was professional, polite and efficient through the process. Big thanks from us for helping us getting our mortgage. Would highly recommend for first time buyers.PositiveResponsiveness, Professionalism

Mayur · 14 June 2021

5/5

Google

Had the easiest move in with the letting team. Charlie Benfield made the move in easy with his wide knowledge and he went the extra mile to help us find and rent the best place for us. Wouldn’t have been a positive experience without him. Many thanks again to the connells lettings team !!

Josie · 14 June 2020

5/5

Google

I have worked with the lettings team on numerous occasions, completing decorating works for their landlords. They are always a pleasure to work with and are brilliant at what they do! Cheers, The Little Decorating Company

Jacob · 14 April 2024

Agent replied · 13 June 2024

Thank you Jacob!

5/5

Google

It was very nice working with Adam, he is very vibrant and welcoming. He made the whole process of renting our first property feel very easy. He advices clearly and always communicate promptly. The whole experience was fantastic would love to work with him.

S · 17 October 2023

Agent replied · 13 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great and attentive service from the lettings team, Dylan, Gabriella and Adam. Backed up by a fantastic branch manager, Sam. Definitely recommend. Quick service, very competitive, friendly. Best in market!

Matt · 27 July 2024

Agent replied · 26 August 2024

Hi Matt, thank you for your kind words about Dylan, Gabriella, Adam, and Sam at Connells Aylesbury. We're delighted to hear about your positive experience with our lettings team. We appreciate your recommendation and are thrilled to be recognized as the best in the market. Best wishes, Lucy, Customer Relations.

1/5

Google

Really unhappy with the experience had with this agency. Sent emails about every issue we had living at the property and upon asking for the deposit back miraculously none of the issues had been logged. Luckily I had emails to back up 90% of it but still lost some of our deposit. Feel scammed. Very unprofessionally dealt with. Will not be renting with them again.NegativeProfessionalism

Issy · 14 June 2021

Agent replied · 13 June 2024

Hello, we are very sorry to hear that you believe the service of our Aylesbury team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

1/5

Google

I would rather give them a 0 star if only that was possible. My best advice for anyone who wants to get a mortgage. Go to a proper mortgage broker and they will give you the best advice. Not going straight to the Estate Agent and use whatever they recommend. We paid them already around £1000+ but not heard from Pritesh or Pritish since September 2021. We are unable to retrieve the money back as it is non-refundable. We've been requesting for a call back or even a message but no answer from him. We managed to get a wonderful house now with an amazing independent mortgage broker. Not what the estate agent recommendations. Be careful and protect your hard earned money.

Liel · 14 June 2023

5/5

Google

We had a brilliant experience selling our home with Connells Aylesbury. Chase Caswell spent a lot of time with us explaining the process, how Connells work with us, and made sure he was completely on the same page as us about our house, our selling strategy, and the market. We were kept regularly updated on progress and market movements, and every interaction was a professional, friendly conversation about next steps and how they can continue to support us. We were also able to rely on Samantha Nleya and Chase for advice when it came to buying a property in another area, too. Highly recommend Connells Aylesbury.

Matthew · 14 June 2023

5/5

Google

I deal with Adam Manning on a regular basis and always find him to be helpful, informative and a pleasure to deal with. Highly recommend!

Amy · 22 September 2024

Agent replied · 22 October 2024

Thank you Amy for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

We are very grateful for Pritesh Chudasama and the team at Connells Aylesbury branch helping us to secure what was a challenging mortgage. 🤩🤩🤩I couldn’t recommended them more highly .👍👍 …

Diana · 14 June 2023

5/5

Google

Want to say a big thank you to Adam for helping us with our move. Adam has been friendly and helpful and so responsive. I cannot thank him enough. This is our first time renting and I would definitely recommended Connells to anyone. :)PositiveResponsiveness, Quality, Professionalism, Value

Anna · 14 June 2021

5/5

Google

I had a smooth experience during a purchase recently. The team at Connells has shown professionalism throughout and helped with the exchange smoothly and completion as planned. Thanks for the team and highly recommend their service.

S · 13 February 2024

Agent replied · 13 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and helpful. I was able to get a viewing the next day at my preferred time. Dylan Connolly whom was showing me the property was very knowledge and efficient at answering any queries I had and made the whole experience pleasant.

Raju · 22 March 2025

5/5

Google

I had an excellent experience with Connells. Communication was good and they found me a tenant extremely quickly. Great service.

Kelly · 7 November 2024

Agent replied · 9 November 2024

Many thanks Kelly for the fantastic 5* review. I have passed your flattering comments onto our Aylesbury branch. Kind regards, Lucy, Customer Relations.

5/5

Google

Adam and his team have been absolutely fantastic in helping us get our property on the market, we can highly recommend Connells based on the service we received.

Simon · 14 June 2023

5/5

Google

Connells Estate Agents is an exceptional agency. Very transparent, simple to deal with in terms of renting, zero administration fees. I recommend Connells to anyone looking to rent property. They made my fear against estate agency to disappeared

KOME · 14 June 2022

5/5

Google

Highly recommend their services to anyone interested in renting. Made the process run smoothly and stress free! Appreciate all the support from the whole team, what a lovely team!

Lamya · 14 April 2024

Agent replied · 13 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

4/5

Google

Dylan from Connells was super helpful and made the whole renting process smooth and easy. Highly recommend!

Isuru · 26 October 2024

Agent replied · 9 November 2024

Hello Isuru, Thank you for your kind words and for recommending us! We're delighted to hear that Dylan made your renting process smooth and easy. Best regards, Lucy, Customer Relations Team

5/5

Google

Thanks to DeAndre who managed our mortgage application and was always very kind and friendly. Thanks to Nina who was our sales manager and was always calm and helpful. We're on a straight line to completion thanks to you, many thanks.

Ovidiu · 14 June 2021

5/5

Google

Connells were fantastic throughout my search, application and move in and are still providing a brilliant service 3 months in with insurance bolt ons and their managed tenancy services. Adam was particularly helpful throughout and the rest of the staff are equally friendly and helpful. Highly recommend.

Chris · 15 June 2019

5/5

Google

Regularly have had dealings through work with Kellie in property management. Always an excellent service with great communication. Highly recommend - keep up the great work

George · 14 April 2024

Agent replied · 13 June 2024

Hi George, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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