Alexander & Co Aylesbury reviews

★★★★★ 5/5

Google

Thank you Philip for sorting out my recent issues. First class service and great customer service. One happy tenant 😊. …

Lucy · 8 June 2022

★★★★★ 5/5

Google

Thank you to everyone at Alexander & co for helping us find our beautiful new home. Especially to Angela! We didn't have an easy chain but she went above & beyond to help us and kept us informed every step of the way.

Katie · 8 June 2021

★★★★★ 5/5

Google

I have been looking for a place to rent for a while and Alexander & Co have been very helpful and friendly the whole time. Lara in particular has always been eager to show new properties that come available and has been free to respond at all times of the day, being my main point of contact for all issues and queries I had. I would highly recommend using them when looking for a property.

Cameron · 8 June 2021

★★★★★ 5/5

Google

Good agency, Lara Wadey did a wonderful job helping me and making sure I was able to move in as soon as possible.

Psalm · 26 March 2025

★★★★★ 5/5

Google

Not used personally for a sale but we were buying through them. Really professional and helpful. Had dealings with Finn and Angela from there after sales team was amazing keep us up to date with information.

Brook · 8 June 2022

★★★★★ 5/5

Google

I rent a house in Aylesbury. The officer of Alex-co who helped me was Lara. She was so helpful made all the things easy for me. If you red this opinion, I am grateful for you Lara. The company was so professional performed a detailed inventory. Thank you (Mehmet Ozgur)

Ozgur · 18 December 2023

★★★★★ 5/5

Google

I've spoken to Matt Wood who is the sales manager and he was very helpful with the advice he gave me, I'm not going to be selling at the moment but when the times does come I will be coming straight back.

Craig · 8 June 2021

★★★★★ 1/5

Google

The worse letting agent ever.they dont even deserve the one star ..read my review and judge by your own so you cant deal with this agency again ..we had veiw a house with two people from the agency and they tell us that the house will he fixed and repair cuse the house having mould and cracks issue also they tell us the house coming with white goods and gave us paper about all that details also the description of the property proves that in the letting website ..when we pay all of their money and take the keys the house was un repaired dirty and there is no white goods in the kitchen while the contract said the house is burnished..the mould in the walls of the wardrobe and the cracks altho they tell us its from the last tenant ..when we went back to them theh chanage the description of the house in the website and delete the house description in the e mails ..and they tell us we have to move on and excepr the house condition while the landlord refused ro repair the house ..we refuced to move on and we gave tgem their keys back we coild take them to the courr for misleading regression and misleading advertising..but we didnt have time for that ..so i think this agency is bunch of gangs not even truthful or respectful liers ..thank god our resnt land lord gave us time to find another house or we could be homeless..😡😡

Tahani · 30 August 2019

★★★★★ 5/5

Google

Lovely service from Aimee and Ann-Marie in particular. Both extremely helpful when spoken to and always updated me with what was happening!

LewisTHD · 26 March 2025

★★★★★ 5/5

Google

First class service from start to finish .nothing was too much trouble ....Highly recommend .Lotte from the sales team was amazing .

Bonks · 26 March 2025

★★★★★ 1/5

Google

Awful agents they don't care about tenants only the landlord, have never had money deducted from Any rental deposit but with a rubbish landlord these clowns allowed him to do it. Rude, unprofessional and mercenaries in increasing rents every 6months. Unless your the in going tenant and they have pound signs in their eyes and then they have their tongues right up your jacksey. Bannisters really nice and fair between tenants and landlords but Alexandra/Claire Lloyd awful and will never deal with them again. And yes as mentioned in other reviews they will give your keys to random to let themselves in unaccompanied. Do yourself a favour save yourself some money and stress and go to another letting agents and avoid these nasty minimum wage yet still overpaid clowns.

Steve · 9 June 2019

★★★★★ 5/5

Google

We've been tenants of a property managed by Hartwells (now A&Co) for over 4 years now. The service received has been 2nd to none. We've had some issues with the property itself, most recently the boiler failing. Our property manager, Carmen, has been prompt to deal with the issues and has kept us updated every step of the way. She is a real credit to the team. I have no hesitation in recommending them to anyone looking to rent a property. I understand first hand what it's like to have poor property management, with no such experiences here.

Vince · 9 June 2019

★★★★★ 1/5

Google

Rented a property through this company for just over 4 years. They would expect me to be home to let people in to carry out maintenance and if I could not be at home they would give random people a key to let themselves in unescorted. It was not always communicated when someone was coming and on several occasions I had to change my plans last minute. Check in was carried out by the letting agent but checkout was carried out by a much more thorough 3rd party which was extremely detailed and resulted in some of my deposit not being returned, and this after 4 years of excellent 6 monthly inspections stating we were model tenants and the house was immaculate. A number of times, neighbours said that I had taken better care of the property than the owner. Finally, if you do rent from Hartwells AKA Alexander & Co ensure that all communication is via email, especially when you want to give notice to end your tenancy. We gave notice by telephone on the correct day however, 2 days later we were told that because we did not submit our notice in writing we have to extend by a further month. Suffice to say that I am overwhelmingly disappointed in the lettings and property management teams and would never recommend anyone use their services!

Philip · 9 June 2019

★★★★★ 5/5

Google

Can't rate these guys highly enough.. In my 3rd rental property through these guys and I have always found them to be proffesional, efficent and welcoming. I always seem to deal with Amy M who has always been fantastic! Always happy to help. I am now looking into buying a house this year and can not see any reason not to start with these guys.... All in all a pleasure to deal with as a company but......I do really miss the lego though!

Marshlim · 9 June 2019

★★★★★ 1/5

Google

The worse letting agent ever.they dont even deserve the one star ..read my review and judge by your own so you cant deal with this agency again ..we had veiw a house with two people from the agency and they tell us that the house will he fixed and repair cuse the house having mould and cracks issue also they tell us the house coming with white goods and gave us paper about all that details also the description of the property proves that in the letting website ..when we pay all of their money and take the keys the house was un repaired dirty and there is no white goods in the kitchen while the contract said the house is burnished..the mould in the walls of the wardrobe and the cracks altho they tell us its from the last tenant ..when we went back to them theh chanage the description of the house in the website and delete the house description in the e mails ..and they tell us we have to move on and excepr the house condition while the landlord refused ro repair the house ..we refuced to move on and we gave tgem their keys back we coild take them to the courr for misleading regression and misleading advertising..but we didnt have time for that ..so i think this agency is bunch of gangs not even truthful or respectful liers ..thank god our resnt land lord gave us time to find another house or we could be homeless..😡😡

Tahani · 9 June 2019

★★★★★ 5/5

Google

Alexander and Co continue to impress. I have let my property for five years now with Alexander and Co and the service has been excellent. As an organisation they have always gone the extra mile to ensure the both myself and the tenants are satisfied. Whether contact is made by email or phone, you always receive a timely, professional and clear response. Most of my contact as a Landlord goes through Amy Calcutt, Property Manager, she is polite, efficient and very professional. I would highly recommend Alexander and Co to take care of and manage your property.

Nic · 9 June 2019

★★★★★ 5/5

Google

Excellent experience all round. Good professional service from valuation to marketing and final sale - all within about 12 weeks. Great communication throughout the whole process. Many thanks to Matt and Angela.

Paul · 9 June 2019

★★★★★ 4/5

Google

Linda the lady that showed us round a property couldn't have been anymore helpful,polite and welcoming. Thank you Linda

Lauren · 8 June 2022

★★★★★ 5/5

Google

We are a tenant and Frida was fantastic getting an urgent problem fixed the same day it was reported.

Keep · 8 June 2022

★★★★★ 5/5

Google

Karen was great in finding properties and keeping me informed. Will be using Alexander and Co in the future.

Michael · 8 June 2022

★★★★★ 5/5

Google

My sale of my house went through extremely efficiently and I had 5 Star Service from Angela, at Aylesbury, issues that arose were dealt with instantly and excellent communication skills, throughout the process. Highly recommended

Sue · 8 June 2022

★★★★★ 5/5

Google

Lara is Ab Fab!!! Really understands what I am looking for and a pleasure during a time of stress!!! Found our perfect property and made it easy for us!

Debi · 8 June 2020

★★★★★ 5/5

Google

Having recently met Aimee Walker, I was impressed by her professional manner, and keenness to help. An asset to the company.

Jan · 26 March 2025

★★★★★ 5/5

Google

Really good company to buy from! They have been on the ball with comms and accommodating with our visits. Would highly recommend them. Many thanks!

Joe · 18 May 2023