Trusted Agent profile · Attleborough
★★★★★
1,062 reviews across 2 platforms
London Road, Attleborough, NR17 1FF
Orbit's office in Attleborough, at London Road, is rated 3.3 out of 5 across 1,062 reviews on two platforms, including 22 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Attleborough.
Every review we hold for the Attleborough office, from every platform, shown as written. First names only.
5/5
TrustpilotHe was polite and helpful and very…
He was polite and helpful and very quick.
Hi Suzy,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotReally helpful sorted out the problem
Hi Jerry, We’re really glad to have helped and thanks for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotGood Job
The operative was polite, courteous and efficient
Hi Raymond,Thank you for taking the time to leave some feedback and we're really glad to have helped. Thanks, Orbit.
5/5
TrustpilotThe engineer was very friendly and very…
The engineer was very friendly and very professional
Hi John,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotIt’s a good service
It’s a good service. Couldn’t ask for better
Hi Christopher,We’re delighted to hear this and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotVery helpful & all questions answered…
Very helpful & all questions answered when asked
Hi Torie,We’re really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotGas safety
Good to know we get the annual safety checks.
Hi,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotGood timing
Good timing , polite and got the service done with ease
Hi Christina,Thank you for taking the time to share some feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
5/5
TrustpilotNo massing around knew what he needed…
No massing around knew what he needed to do and cleaned up after himself
Hi Sandra,Thank you so much for the feedback, we're glad to have helped and will share your comments with the team.Thanks, Orbit.
1/5
TrustpilotOrbit everything about them is appalling ppalling!!! …
Orbit everything about them is appalling. If I could give a -10 I would. I'm a single mum. Working full time. No benefits. Pay all bills on time. In December of last year the garage door came off. Still not been repaired! 8 months on. No show from mps or rcb the sub contractors on multiple occasions. That's 7 days of holiday waisted for no shows. Poor kids won't get family time they deserve. They quick to promise you it will be done after you make multiple complaints and talk you in to shutting down the complaint. My advice don't let the complaints team talk you into shutting down the complaint.The time I have waisted on the phone and waiting for invisible people to show up is ridiculous!!! Because oh quess what no show for the 7th time! Newspapers and above I go now. Lovely way to treat your tenants!!!
5/5
TrustpilotHealth problems an under occupying property
After two years of no help whatsoever orbit have finally listened to our needs as a family due to my stroke an now are looking at what help can be offered with our housing needs I just wish they had done this two years ago!
Hi Julie, thank you for taking the time to leave feedback. We’re glad you are now receiving the support you need. All the best with your recovery.
1/5
TrustpilotOrbit is disgusting the housing officer…
Orbit is disgusting the housing officer is rude and only a college student with no experience what so ever she makes tenants life a misery dont deal with complaints have they favourites to get information out of other tenants all bunch of lies dont care about there properties what so ever only money this housing association will come unstuck one day please dont rent from these people go private least your get treated better plus this housing officer Emily Burton gave me my keys back so that I could clean the flat then told me I'm safe to live here to get a eviction notice bunch of lies I've moved and another private place this person tells lies dont trust her
1/5
TrustpilotAPPALLING SERVICE - MINUS ZERO
If I could award minus zero I would! I was without heat and hot water for 6 weeks. I am still waiting for my remedial works to be carried out 8 months after the flood, and am still waiting for the ceiling and wall to be filled after it was hacked out to put in a new flue. (2nd new flue in as many years)!! Absolutely appalling. Nobody knows what they are doing!! Nobody in the resolution team ever responds. It is a disgusting company with no regard for their tenants or homeowners. APALLING DOESN'T EVEN CUT IT.
1/5
GoogleCardboard box homes on an estate full of grubby kuds, birds-eye mums and wanna be coke dealer baby dads. I'm so sorry if this is where life has brought you.
5/5
TrustpilotThe guy very professional very happy
Hi Gary,Thank you for your review. We're pleased you were happy with the service. Thanks, Orbit
1/5
TrustpilotAppaling service and landlord
Appaling service and landlord. Took a year to treat a cold spot on an upstairs wall, 100s of phone calls and complaints, ended up with a botch job that a year on has only just been finished. Workman broke my light, damaged my personal property, missed appointments costing me so far over £600 in wages, nobody cares or wants to help, ive been called a lier, my complaints handled incorrectly, no compensation of any kind and ultimately ended up with a botch job because the wrong workmen was sent. This is just 1 problem. Nit even going to bother reporting everything else thats wrong with the house.
3/5
TrustpilotIt was the fastest gas check I have…
It was the fastest gas check I have ever had
Hi Linda,Thank you for taking the time to leave some feedback, thanks, Orbit.
5/5
TrustpilotFirst class
The engineer was polite caring and very thorough.Most pleased.
Hi John,Thank you for taking the time to leave some feedback, we're really glad to have helped and will share your comments with the team. Thanks, Orbit.
5/5
TrustpilotPolite professional and punctual
Hi, Thanks for your feedback, we're really glad to have helped. Thanks, Orbit
5/5
TrustpilotExcellent service
Excellent service. Made me feel at ease with my anxiety on the phone. Explained everything clearly and checked if I needed any other help that I wasn’t aware of. Thank you for your help and patience with my mental blanks as they occurred.
Hi Claire, what kind words. Thank you for taking the time to leave us this positive feedback, it's much appreciated.
5/5
TrustpilotPolite
Polite ,helpful good at their job.
Hi Alice,We're really glad to have helped and thank you for taking the time to leave some feedback. Thanks, Orbit.
5/5
TrustpilotVery professional very thorough
Hi Stephen, We’re really glad to have helped and thanks for taking the time to leave some feedback. Thanks, Orbit
5/5
TrustpilotVery polite and helpful
Very polite and helpful, very pleased with service he provided
Hi Joanne,Thank you for taking the time to leave some feedback, we're glad to have helped and will share your comments with the team. Thanks, Orbit.
1/5
TrustpilotImpossible to contact anyone
Impossible to contact anyone. I have damp, mould, dry rot and a ruined carpet that I installed. Next call will be to the council and EHO. Shame on you Orbit.
Good morning, I am sorry to hear about the difficulties you are facing. If you wish to raise a complaint regarding these issues, please call our Customer Relations team direct line on 02476 438 24 to discuss further.Kind regards,Customer Relations team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Attleborough.
